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SUMMARY:Emotional Intelligence: Developing People skill
DESCRIPTION:Emotional Intelligence\nWhy Attend\nThe performance of individuals is important as it determines the individuals’ success and the survival of the organization. In this course we will provide participants with the means to improve their performance levels through the competency that\, more than any other\, impacts everything one says and does. Emotional intelligence (EI) is that competency and it has been proven to be an important predictor of performance in the workplace\, a strong driver of leadership and a main force behind personal and organizational excellence. Participants to this course will explore and apply strategies that focus their energies and help them connect constructively with customers and colleagues for a more engaged and performing work environment. \n\nCourse Methodology\nThe course features the use of interactive exercises\, a variety of activities and roleplays focused on the development of EI. This course builds on the use of psychometrics that help participants identify their emotional intelligence abilities. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the link between EI and performance\nIdentify their personal and social competence scores\nDevelop their ‘personal competence’ to optimize professional success\nDevelop their ‘social competence’ to optimize organizational success\nApply the EI blueprint for continuous improvement\n\n\n\n\nTarget Audience\nIndividuals\, business professionals\, and managers/project managers\, who want to enhance their personal\, professional\, and organizational performance for a successful life. \n\n\nTarget Competencies\n\nEmpathy\nTeamwork\nCustomer service\nAnger management\nStress tolerance\nChange tolerance\nSelf-awareness\nSocial-awareness\nFlexibility\nAssertiveness\n\nOutline\n\n\nEmotional intelligence is linked to performance\n\n\n\nThe ROI of developing emotional intelligence\nEffective EI skills predict leadership excellence\nEmotional Intelligence predicts successful individual performance\nIt also predicts successful organizational performance\nUsed as  a key differentiator for your personal brand\nEI is a key differentiator for your organizational environment\nEI assessment and EQ score\n\n\n\nEmotional Intelligence: The personal competence\n\n\n\nEmotional intelligence\, IQ\, and personality\n\nEQ\nIQ\nPersonality\n\n\nThe bedrock of EI: Self-awareness\nWhen emotions hijack our ability to reason\n\nThe emotional brain\nThe rational brain\n\n\nPersonal competence: What I see\n\nAccurately perceiving my emotions\nStaying aware of my emotions as they happen\n\n\nPersonal competence: What I do\n\nUsing awareness of my emotions to stay flexible\nUsing awareness of my emotions to positively direct my behavior\n\n\n\n\n\nEmotional Intelligence: The social competence\n\n\n\nSocial competence: What I see\n\nAccurately picking up on emotions in other people\nUnderstanding what is really going on\n\n\nFocusing on understanding rather than judging\nAvoiding triggering emotional hijacks in others\n\nUsing questions\nAvoiding statements\n\n\nSocial competence: What I do\n\nUsing awareness of my emotions to manage interactions successfully\nUsing awareness of others’ emotions to manage interactions successfully\n\n\n\n\n\n\n\n\n\nPersonal Competence Management\n\n\n\nSelf-awareness strategies\n\nQuit treating my feelings as good or bad\nObserving the ripple effect from my emotions\nLeaning into my discomfort\nFeeling my emotions physically\nKnowing who and what pushes my buttons\nWatching myself like a hawk\nVisiting my values\nSeeking feedback\n\n\nSelf-management strategies\n\nBreathing right\nCreating an emotion list versus a reason list\nMaking my goals public\nCounting to ten\nSleeping on it\nSmiling and laughing more\nTaking control of my self-talk\nCleaning up my sleep hygiene\nIncluding a mental recharge in my schedule\n\n\n\n\n\nSocial Competence Management\n\n\n\nSocial awareness strategies\n\nGreeting people by name\nWatching body language\nMaking timing everything\nDeveloping a back-pocket question\nNot taking notes at meetings\nWatching EQ at the movies\nPracticing the art of listening\nStepping into their shoes\nSeeking the whole picture\nCatching the mood of the room\n\n\n\n\n\nRelationship management strategies\n\n\n\n\n\nBeing open and curious\nAvoiding giving mixed signals\nTaking feedback well\nBuilding trust\nHaving an “Open-door” policy\nOnly getting mad on purpose\nAcknowledging the other person’s feelings\nExplaining my decisions\, not just make them\nMaking my feedback direct and constructive\nAligning my intention with my impact\nOffering a “Fix-it” statement during a broken conversation\n\n\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)		\n			Participants Details Additional\n			\n		\n		Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/emotional-intelligence-developing-people-skill-2/2026-10-26/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Leadership and Management
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/43544-Mv4pN6.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
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DTSTART;VALUE=DATE:20261123
DTEND;VALUE=DATE:20261128
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CREATED:20260801T220000Z
LAST-MODIFIED:20260831T130833Z
UID:10071976-1795392000-1795823999@basatraining.com
SUMMARY:Emotional Intelligence: Developing People skill
DESCRIPTION:Emotional Intelligence\nWhy Attend\nThe performance of individuals is important as it determines the individuals’ success and the survival of the organization. In this course we will provide participants with the means to improve their performance levels through the competency that\, more than any other\, impacts everything one says and does. Emotional intelligence (EI) is that competency and it has been proven to be an important predictor of performance in the workplace\, a strong driver of leadership and a main force behind personal and organizational excellence. Participants to this course will explore and apply strategies that focus their energies and help them connect constructively with customers and colleagues for a more engaged and performing work environment. \n\nCourse Methodology\nThe course features the use of interactive exercises\, a variety of activities and roleplays focused on the development of EI. This course builds on the use of psychometrics that help participants identify their emotional intelligence abilities. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the link between EI and performance\nIdentify their personal and social competence scores\nDevelop their ‘personal competence’ to optimize professional success\nDevelop their ‘social competence’ to optimize organizational success\nApply the EI blueprint for continuous improvement\n\n\n\n\nTarget Audience\nIndividuals\, business professionals\, and managers/project managers\, who want to enhance their personal\, professional\, and organizational performance for a successful life. \n\n\nTarget Competencies\n\nEmpathy\nTeamwork\nCustomer service\nAnger management\nStress tolerance\nChange tolerance\nSelf-awareness\nSocial-awareness\nFlexibility\nAssertiveness\n\nOutline\n\n\nEmotional intelligence is linked to performance\n\n\n\nThe ROI of developing emotional intelligence\nEffective EI skills predict leadership excellence\nEmotional Intelligence predicts successful individual performance\nIt also predicts successful organizational performance\nUsed as  a key differentiator for your personal brand\nEI is a key differentiator for your organizational environment\nEI assessment and EQ score\n\n\n\nEmotional Intelligence: The personal competence\n\n\n\nEmotional intelligence\, IQ\, and personality\n\nEQ\nIQ\nPersonality\n\n\nThe bedrock of EI: Self-awareness\nWhen emotions hijack our ability to reason\n\nThe emotional brain\nThe rational brain\n\n\nPersonal competence: What I see\n\nAccurately perceiving my emotions\nStaying aware of my emotions as they happen\n\n\nPersonal competence: What I do\n\nUsing awareness of my emotions to stay flexible\nUsing awareness of my emotions to positively direct my behavior\n\n\n\n\n\nEmotional Intelligence: The social competence\n\n\n\nSocial competence: What I see\n\nAccurately picking up on emotions in other people\nUnderstanding what is really going on\n\n\nFocusing on understanding rather than judging\nAvoiding triggering emotional hijacks in others\n\nUsing questions\nAvoiding statements\n\n\nSocial competence: What I do\n\nUsing awareness of my emotions to manage interactions successfully\nUsing awareness of others’ emotions to manage interactions successfully\n\n\n\n\n\n\n\n\n\nPersonal Competence Management\n\n\n\nSelf-awareness strategies\n\nQuit treating my feelings as good or bad\nObserving the ripple effect from my emotions\nLeaning into my discomfort\nFeeling my emotions physically\nKnowing who and what pushes my buttons\nWatching myself like a hawk\nVisiting my values\nSeeking feedback\n\n\nSelf-management strategies\n\nBreathing right\nCreating an emotion list versus a reason list\nMaking my goals public\nCounting to ten\nSleeping on it\nSmiling and laughing more\nTaking control of my self-talk\nCleaning up my sleep hygiene\nIncluding a mental recharge in my schedule\n\n\n\n\n\nSocial Competence Management\n\n\n\nSocial awareness strategies\n\nGreeting people by name\nWatching body language\nMaking timing everything\nDeveloping a back-pocket question\nNot taking notes at meetings\nWatching EQ at the movies\nPracticing the art of listening\nStepping into their shoes\nSeeking the whole picture\nCatching the mood of the room\n\n\n\n\n\nRelationship management strategies\n\n\n\n\n\nBeing open and curious\nAvoiding giving mixed signals\nTaking feedback well\nBuilding trust\nHaving an “Open-door” policy\nOnly getting mad on purpose\nAcknowledging the other person’s feelings\nExplaining my decisions\, not just make them\nMaking my feedback direct and constructive\nAligning my intention with my impact\nOffering a “Fix-it” statement during a broken conversation\n\n\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *Address		\n			Phone Organization Type\n			\n		\n		Address Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/emotional-intelligence-developing-people-skill-2/2026-11-23/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Leadership and Management
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/43544-Mv4pN6.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20261228
DTEND;VALUE=DATE:20270102
DTSTAMP:20260831T130833Z
CREATED:20260801T220000Z
LAST-MODIFIED:20260831T130833Z
UID:10071977-1798416000-1798847999@basatraining.com
SUMMARY:Emotional Intelligence: Developing People skill
DESCRIPTION:Emotional Intelligence\nWhy Attend\nThe performance of individuals is important as it determines the individuals’ success and the survival of the organization. In this course we will provide participants with the means to improve their performance levels through the competency that\, more than any other\, impacts everything one says and does. Emotional intelligence (EI) is that competency and it has been proven to be an important predictor of performance in the workplace\, a strong driver of leadership and a main force behind personal and organizational excellence. Participants to this course will explore and apply strategies that focus their energies and help them connect constructively with customers and colleagues for a more engaged and performing work environment. \n\nCourse Methodology\nThe course features the use of interactive exercises\, a variety of activities and roleplays focused on the development of EI. This course builds on the use of psychometrics that help participants identify their emotional intelligence abilities. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the link between EI and performance\nIdentify their personal and social competence scores\nDevelop their ‘personal competence’ to optimize professional success\nDevelop their ‘social competence’ to optimize organizational success\nApply the EI blueprint for continuous improvement\n\n\n\n\nTarget Audience\nIndividuals\, business professionals\, and managers/project managers\, who want to enhance their personal\, professional\, and organizational performance for a successful life. \n\n\nTarget Competencies\n\nEmpathy\nTeamwork\nCustomer service\nAnger management\nStress tolerance\nChange tolerance\nSelf-awareness\nSocial-awareness\nFlexibility\nAssertiveness\n\nOutline\n\n\nEmotional intelligence is linked to performance\n\n\n\nThe ROI of developing emotional intelligence\nEffective EI skills predict leadership excellence\nEmotional Intelligence predicts successful individual performance\nIt also predicts successful organizational performance\nUsed as  a key differentiator for your personal brand\nEI is a key differentiator for your organizational environment\nEI assessment and EQ score\n\n\n\nEmotional Intelligence: The personal competence\n\n\n\nEmotional intelligence\, IQ\, and personality\n\nEQ\nIQ\nPersonality\n\n\nThe bedrock of EI: Self-awareness\nWhen emotions hijack our ability to reason\n\nThe emotional brain\nThe rational brain\n\n\nPersonal competence: What I see\n\nAccurately perceiving my emotions\nStaying aware of my emotions as they happen\n\n\nPersonal competence: What I do\n\nUsing awareness of my emotions to stay flexible\nUsing awareness of my emotions to positively direct my behavior\n\n\n\n\n\nEmotional Intelligence: The social competence\n\n\n\nSocial competence: What I see\n\nAccurately picking up on emotions in other people\nUnderstanding what is really going on\n\n\nFocusing on understanding rather than judging\nAvoiding triggering emotional hijacks in others\n\nUsing questions\nAvoiding statements\n\n\nSocial competence: What I do\n\nUsing awareness of my emotions to manage interactions successfully\nUsing awareness of others’ emotions to manage interactions successfully\n\n\n\n\n\n\n\n\n\nPersonal Competence Management\n\n\n\nSelf-awareness strategies\n\nQuit treating my feelings as good or bad\nObserving the ripple effect from my emotions\nLeaning into my discomfort\nFeeling my emotions physically\nKnowing who and what pushes my buttons\nWatching myself like a hawk\nVisiting my values\nSeeking feedback\n\n\nSelf-management strategies\n\nBreathing right\nCreating an emotion list versus a reason list\nMaking my goals public\nCounting to ten\nSleeping on it\nSmiling and laughing more\nTaking control of my self-talk\nCleaning up my sleep hygiene\nIncluding a mental recharge in my schedule\n\n\n\n\n\nSocial Competence Management\n\n\n\nSocial awareness strategies\n\nGreeting people by name\nWatching body language\nMaking timing everything\nDeveloping a back-pocket question\nNot taking notes at meetings\nWatching EQ at the movies\nPracticing the art of listening\nStepping into their shoes\nSeeking the whole picture\nCatching the mood of the room\n\n\n\n\n\nRelationship management strategies\n\n\n\n\n\nBeing open and curious\nAvoiding giving mixed signals\nTaking feedback well\nBuilding trust\nHaving an “Open-door” policy\nOnly getting mad on purpose\nAcknowledging the other person’s feelings\nExplaining my decisions\, not just make them\nMaking my feedback direct and constructive\nAligning my intention with my impact\nOffering a “Fix-it” statement during a broken conversation\n\n\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *		\n			Details Additional Number\n			\n		\n		Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/emotional-intelligence-developing-people-skill-2/2026-12-28/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Leadership and Management
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/43544-Mv4pN6.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
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DTSTART;VALUE=DATE:20270125
DTEND;VALUE=DATE:20270130
DTSTAMP:20260831T130833Z
CREATED:20260801T220000Z
LAST-MODIFIED:20260831T130833Z
UID:10071978-1800835200-1801267199@basatraining.com
SUMMARY:Emotional Intelligence: Developing People skill
DESCRIPTION:Emotional Intelligence\nWhy Attend\nThe performance of individuals is important as it determines the individuals’ success and the survival of the organization. In this course we will provide participants with the means to improve their performance levels through the competency that\, more than any other\, impacts everything one says and does. Emotional intelligence (EI) is that competency and it has been proven to be an important predictor of performance in the workplace\, a strong driver of leadership and a main force behind personal and organizational excellence. Participants to this course will explore and apply strategies that focus their energies and help them connect constructively with customers and colleagues for a more engaged and performing work environment. \n\nCourse Methodology\nThe course features the use of interactive exercises\, a variety of activities and roleplays focused on the development of EI. This course builds on the use of psychometrics that help participants identify their emotional intelligence abilities. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the link between EI and performance\nIdentify their personal and social competence scores\nDevelop their ‘personal competence’ to optimize professional success\nDevelop their ‘social competence’ to optimize organizational success\nApply the EI blueprint for continuous improvement\n\n\n\n\nTarget Audience\nIndividuals\, business professionals\, and managers/project managers\, who want to enhance their personal\, professional\, and organizational performance for a successful life. \n\n\nTarget Competencies\n\nEmpathy\nTeamwork\nCustomer service\nAnger management\nStress tolerance\nChange tolerance\nSelf-awareness\nSocial-awareness\nFlexibility\nAssertiveness\n\nOutline\n\n\nEmotional intelligence is linked to performance\n\n\n\nThe ROI of developing emotional intelligence\nEffective EI skills predict leadership excellence\nEmotional Intelligence predicts successful individual performance\nIt also predicts successful organizational performance\nUsed as  a key differentiator for your personal brand\nEI is a key differentiator for your organizational environment\nEI assessment and EQ score\n\n\n\nEmotional Intelligence: The personal competence\n\n\n\nEmotional intelligence\, IQ\, and personality\n\nEQ\nIQ\nPersonality\n\n\nThe bedrock of EI: Self-awareness\nWhen emotions hijack our ability to reason\n\nThe emotional brain\nThe rational brain\n\n\nPersonal competence: What I see\n\nAccurately perceiving my emotions\nStaying aware of my emotions as they happen\n\n\nPersonal competence: What I do\n\nUsing awareness of my emotions to stay flexible\nUsing awareness of my emotions to positively direct my behavior\n\n\n\n\n\nEmotional Intelligence: The social competence\n\n\n\nSocial competence: What I see\n\nAccurately picking up on emotions in other people\nUnderstanding what is really going on\n\n\nFocusing on understanding rather than judging\nAvoiding triggering emotional hijacks in others\n\nUsing questions\nAvoiding statements\n\n\nSocial competence: What I do\n\nUsing awareness of my emotions to manage interactions successfully\nUsing awareness of others’ emotions to manage interactions successfully\n\n\n\n\n\n\n\n\n\nPersonal Competence Management\n\n\n\nSelf-awareness strategies\n\nQuit treating my feelings as good or bad\nObserving the ripple effect from my emotions\nLeaning into my discomfort\nFeeling my emotions physically\nKnowing who and what pushes my buttons\nWatching myself like a hawk\nVisiting my values\nSeeking feedback\n\n\nSelf-management strategies\n\nBreathing right\nCreating an emotion list versus a reason list\nMaking my goals public\nCounting to ten\nSleeping on it\nSmiling and laughing more\nTaking control of my self-talk\nCleaning up my sleep hygiene\nIncluding a mental recharge in my schedule\n\n\n\n\n\nSocial Competence Management\n\n\n\nSocial awareness strategies\n\nGreeting people by name\nWatching body language\nMaking timing everything\nDeveloping a back-pocket question\nNot taking notes at meetings\nWatching EQ at the movies\nPracticing the art of listening\nStepping into their shoes\nSeeking the whole picture\nCatching the mood of the room\n\n\n\n\n\nRelationship management strategies\n\n\n\n\n\nBeing open and curious\nAvoiding giving mixed signals\nTaking feedback well\nBuilding trust\nHaving an “Open-door” policy\nOnly getting mad on purpose\nAcknowledging the other person’s feelings\nExplaining my decisions\, not just make them\nMaking my feedback direct and constructive\nAligning my intention with my impact\nOffering a “Fix-it” statement during a broken conversation\n\n\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional Information		\n			Details Name Address\n			\n		\n		Organization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/emotional-intelligence-developing-people-skill-2/2027-01-25/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Leadership and Management
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/43544-Mv4pN6.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20270222
DTEND;VALUE=DATE:20270227
DTSTAMP:20260831T130833Z
CREATED:20260801T220000Z
LAST-MODIFIED:20260831T130833Z
UID:10071979-1803254400-1803686399@basatraining.com
SUMMARY:Emotional Intelligence: Developing People skill
DESCRIPTION:Emotional Intelligence\nWhy Attend\nThe performance of individuals is important as it determines the individuals’ success and the survival of the organization. In this course we will provide participants with the means to improve their performance levels through the competency that\, more than any other\, impacts everything one says and does. Emotional intelligence (EI) is that competency and it has been proven to be an important predictor of performance in the workplace\, a strong driver of leadership and a main force behind personal and organizational excellence. Participants to this course will explore and apply strategies that focus their energies and help them connect constructively with customers and colleagues for a more engaged and performing work environment. \n\nCourse Methodology\nThe course features the use of interactive exercises\, a variety of activities and roleplays focused on the development of EI. This course builds on the use of psychometrics that help participants identify their emotional intelligence abilities. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the link between EI and performance\nIdentify their personal and social competence scores\nDevelop their ‘personal competence’ to optimize professional success\nDevelop their ‘social competence’ to optimize organizational success\nApply the EI blueprint for continuous improvement\n\n\n\n\nTarget Audience\nIndividuals\, business professionals\, and managers/project managers\, who want to enhance their personal\, professional\, and organizational performance for a successful life. \n\n\nTarget Competencies\n\nEmpathy\nTeamwork\nCustomer service\nAnger management\nStress tolerance\nChange tolerance\nSelf-awareness\nSocial-awareness\nFlexibility\nAssertiveness\n\nOutline\n\n\nEmotional intelligence is linked to performance\n\n\n\nThe ROI of developing emotional intelligence\nEffective EI skills predict leadership excellence\nEmotional Intelligence predicts successful individual performance\nIt also predicts successful organizational performance\nUsed as  a key differentiator for your personal brand\nEI is a key differentiator for your organizational environment\nEI assessment and EQ score\n\n\n\nEmotional Intelligence: The personal competence\n\n\n\nEmotional intelligence\, IQ\, and personality\n\nEQ\nIQ\nPersonality\n\n\nThe bedrock of EI: Self-awareness\nWhen emotions hijack our ability to reason\n\nThe emotional brain\nThe rational brain\n\n\nPersonal competence: What I see\n\nAccurately perceiving my emotions\nStaying aware of my emotions as they happen\n\n\nPersonal competence: What I do\n\nUsing awareness of my emotions to stay flexible\nUsing awareness of my emotions to positively direct my behavior\n\n\n\n\n\nEmotional Intelligence: The social competence\n\n\n\nSocial competence: What I see\n\nAccurately picking up on emotions in other people\nUnderstanding what is really going on\n\n\nFocusing on understanding rather than judging\nAvoiding triggering emotional hijacks in others\n\nUsing questions\nAvoiding statements\n\n\nSocial competence: What I do\n\nUsing awareness of my emotions to manage interactions successfully\nUsing awareness of others’ emotions to manage interactions successfully\n\n\n\n\n\n\n\n\n\nPersonal Competence Management\n\n\n\nSelf-awareness strategies\n\nQuit treating my feelings as good or bad\nObserving the ripple effect from my emotions\nLeaning into my discomfort\nFeeling my emotions physically\nKnowing who and what pushes my buttons\nWatching myself like a hawk\nVisiting my values\nSeeking feedback\n\n\nSelf-management strategies\n\nBreathing right\nCreating an emotion list versus a reason list\nMaking my goals public\nCounting to ten\nSleeping on it\nSmiling and laughing more\nTaking control of my self-talk\nCleaning up my sleep hygiene\nIncluding a mental recharge in my schedule\n\n\n\n\n\nSocial Competence Management\n\n\n\nSocial awareness strategies\n\nGreeting people by name\nWatching body language\nMaking timing everything\nDeveloping a back-pocket question\nNot taking notes at meetings\nWatching EQ at the movies\nPracticing the art of listening\nStepping into their shoes\nSeeking the whole picture\nCatching the mood of the room\n\n\n\n\n\nRelationship management strategies\n\n\n\n\n\nBeing open and curious\nAvoiding giving mixed signals\nTaking feedback well\nBuilding trust\nHaving an “Open-door” policy\nOnly getting mad on purpose\nAcknowledging the other person’s feelings\nExplaining my decisions\, not just make them\nMaking my feedback direct and constructive\nAligning my intention with my impact\nOffering a “Fix-it” statement during a broken conversation\n\n\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLast		\n			Applicant Details Details\n			\n		\n		Email *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/emotional-intelligence-developing-people-skill-2/2027-02-22/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Leadership and Management
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/43544-Mv4pN6.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20270322
DTEND;VALUE=DATE:20270327
DTSTAMP:20260831T130833Z
CREATED:20260801T220000Z
LAST-MODIFIED:20260831T130833Z
UID:10071980-1805673600-1806105599@basatraining.com
SUMMARY:Emotional Intelligence: Developing People skill
DESCRIPTION:Emotional Intelligence\nWhy Attend\nThe performance of individuals is important as it determines the individuals’ success and the survival of the organization. In this course we will provide participants with the means to improve their performance levels through the competency that\, more than any other\, impacts everything one says and does. Emotional intelligence (EI) is that competency and it has been proven to be an important predictor of performance in the workplace\, a strong driver of leadership and a main force behind personal and organizational excellence. Participants to this course will explore and apply strategies that focus their energies and help them connect constructively with customers and colleagues for a more engaged and performing work environment. \n\nCourse Methodology\nThe course features the use of interactive exercises\, a variety of activities and roleplays focused on the development of EI. This course builds on the use of psychometrics that help participants identify their emotional intelligence abilities. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the link between EI and performance\nIdentify their personal and social competence scores\nDevelop their ‘personal competence’ to optimize professional success\nDevelop their ‘social competence’ to optimize organizational success\nApply the EI blueprint for continuous improvement\n\n\n\n\nTarget Audience\nIndividuals\, business professionals\, and managers/project managers\, who want to enhance their personal\, professional\, and organizational performance for a successful life. \n\n\nTarget Competencies\n\nEmpathy\nTeamwork\nCustomer service\nAnger management\nStress tolerance\nChange tolerance\nSelf-awareness\nSocial-awareness\nFlexibility\nAssertiveness\n\nOutline\n\n\nEmotional intelligence is linked to performance\n\n\n\nThe ROI of developing emotional intelligence\nEffective EI skills predict leadership excellence\nEmotional Intelligence predicts successful individual performance\nIt also predicts successful organizational performance\nUsed as  a key differentiator for your personal brand\nEI is a key differentiator for your organizational environment\nEI assessment and EQ score\n\n\n\nEmotional Intelligence: The personal competence\n\n\n\nEmotional intelligence\, IQ\, and personality\n\nEQ\nIQ\nPersonality\n\n\nThe bedrock of EI: Self-awareness\nWhen emotions hijack our ability to reason\n\nThe emotional brain\nThe rational brain\n\n\nPersonal competence: What I see\n\nAccurately perceiving my emotions\nStaying aware of my emotions as they happen\n\n\nPersonal competence: What I do\n\nUsing awareness of my emotions to stay flexible\nUsing awareness of my emotions to positively direct my behavior\n\n\n\n\n\nEmotional Intelligence: The social competence\n\n\n\nSocial competence: What I see\n\nAccurately picking up on emotions in other people\nUnderstanding what is really going on\n\n\nFocusing on understanding rather than judging\nAvoiding triggering emotional hijacks in others\n\nUsing questions\nAvoiding statements\n\n\nSocial competence: What I do\n\nUsing awareness of my emotions to manage interactions successfully\nUsing awareness of others’ emotions to manage interactions successfully\n\n\n\n\n\n\n\n\n\nPersonal Competence Management\n\n\n\nSelf-awareness strategies\n\nQuit treating my feelings as good or bad\nObserving the ripple effect from my emotions\nLeaning into my discomfort\nFeeling my emotions physically\nKnowing who and what pushes my buttons\nWatching myself like a hawk\nVisiting my values\nSeeking feedback\n\n\nSelf-management strategies\n\nBreathing right\nCreating an emotion list versus a reason list\nMaking my goals public\nCounting to ten\nSleeping on it\nSmiling and laughing more\nTaking control of my self-talk\nCleaning up my sleep hygiene\nIncluding a mental recharge in my schedule\n\n\n\n\n\nSocial Competence Management\n\n\n\nSocial awareness strategies\n\nGreeting people by name\nWatching body language\nMaking timing everything\nDeveloping a back-pocket question\nNot taking notes at meetings\nWatching EQ at the movies\nPracticing the art of listening\nStepping into their shoes\nSeeking the whole picture\nCatching the mood of the room\n\n\n\n\n\nRelationship management strategies\n\n\n\n\n\nBeing open and curious\nAvoiding giving mixed signals\nTaking feedback well\nBuilding trust\nHaving an “Open-door” policy\nOnly getting mad on purpose\nAcknowledging the other person’s feelings\nExplaining my decisions\, not just make them\nMaking my feedback direct and constructive\nAligning my intention with my impact\nOffering a “Fix-it” statement during a broken conversation\n\n\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participants		\n			Number Name Contact\n			\n		\n		Additional Participants detailsSubmit
URL:https://basatraining.com/course/emotional-intelligence-developing-people-skill-2/2027-03-22/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Leadership and Management
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/43544-Mv4pN6.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20270426
DTEND;VALUE=DATE:20270501
DTSTAMP:20260831T130833Z
CREATED:20260801T220000Z
LAST-MODIFIED:20260831T130833Z
UID:10071981-1808697600-1809129599@basatraining.com
SUMMARY:Emotional Intelligence: Developing People skill
DESCRIPTION:Emotional Intelligence\nWhy Attend\nThe performance of individuals is important as it determines the individuals’ success and the survival of the organization. In this course we will provide participants with the means to improve their performance levels through the competency that\, more than any other\, impacts everything one says and does. Emotional intelligence (EI) is that competency and it has been proven to be an important predictor of performance in the workplace\, a strong driver of leadership and a main force behind personal and organizational excellence. Participants to this course will explore and apply strategies that focus their energies and help them connect constructively with customers and colleagues for a more engaged and performing work environment. \n\nCourse Methodology\nThe course features the use of interactive exercises\, a variety of activities and roleplays focused on the development of EI. This course builds on the use of psychometrics that help participants identify their emotional intelligence abilities. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the link between EI and performance\nIdentify their personal and social competence scores\nDevelop their ‘personal competence’ to optimize professional success\nDevelop their ‘social competence’ to optimize organizational success\nApply the EI blueprint for continuous improvement\n\n\n\n\nTarget Audience\nIndividuals\, business professionals\, and managers/project managers\, who want to enhance their personal\, professional\, and organizational performance for a successful life. \n\n\nTarget Competencies\n\nEmpathy\nTeamwork\nCustomer service\nAnger management\nStress tolerance\nChange tolerance\nSelf-awareness\nSocial-awareness\nFlexibility\nAssertiveness\n\nOutline\n\n\nEmotional intelligence is linked to performance\n\n\n\nThe ROI of developing emotional intelligence\nEffective EI skills predict leadership excellence\nEmotional Intelligence predicts successful individual performance\nIt also predicts successful organizational performance\nUsed as  a key differentiator for your personal brand\nEI is a key differentiator for your organizational environment\nEI assessment and EQ score\n\n\n\nEmotional Intelligence: The personal competence\n\n\n\nEmotional intelligence\, IQ\, and personality\n\nEQ\nIQ\nPersonality\n\n\nThe bedrock of EI: Self-awareness\nWhen emotions hijack our ability to reason\n\nThe emotional brain\nThe rational brain\n\n\nPersonal competence: What I see\n\nAccurately perceiving my emotions\nStaying aware of my emotions as they happen\n\n\nPersonal competence: What I do\n\nUsing awareness of my emotions to stay flexible\nUsing awareness of my emotions to positively direct my behavior\n\n\n\n\n\nEmotional Intelligence: The social competence\n\n\n\nSocial competence: What I see\n\nAccurately picking up on emotions in other people\nUnderstanding what is really going on\n\n\nFocusing on understanding rather than judging\nAvoiding triggering emotional hijacks in others\n\nUsing questions\nAvoiding statements\n\n\nSocial competence: What I do\n\nUsing awareness of my emotions to manage interactions successfully\nUsing awareness of others’ emotions to manage interactions successfully\n\n\n\n\n\n\n\n\n\nPersonal Competence Management\n\n\n\nSelf-awareness strategies\n\nQuit treating my feelings as good or bad\nObserving the ripple effect from my emotions\nLeaning into my discomfort\nFeeling my emotions physically\nKnowing who and what pushes my buttons\nWatching myself like a hawk\nVisiting my values\nSeeking feedback\n\n\nSelf-management strategies\n\nBreathing right\nCreating an emotion list versus a reason list\nMaking my goals public\nCounting to ten\nSleeping on it\nSmiling and laughing more\nTaking control of my self-talk\nCleaning up my sleep hygiene\nIncluding a mental recharge in my schedule\n\n\n\n\n\nSocial Competence Management\n\n\n\nSocial awareness strategies\n\nGreeting people by name\nWatching body language\nMaking timing everything\nDeveloping a back-pocket question\nNot taking notes at meetings\nWatching EQ at the movies\nPracticing the art of listening\nStepping into their shoes\nSeeking the whole picture\nCatching the mood of the room\n\n\n\n\n\nRelationship management strategies\n\n\n\n\n\nBeing open and curious\nAvoiding giving mixed signals\nTaking feedback well\nBuilding trust\nHaving an “Open-door” policy\nOnly getting mad on purpose\nAcknowledging the other person’s feelings\nExplaining my decisions\, not just make them\nMaking my feedback direct and constructive\nAligning my intention with my impact\nOffering a “Fix-it” statement during a broken conversation\n\n\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *		\n			Address Course Details\n			\n		\n		AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/emotional-intelligence-developing-people-skill-2/2027-04-26/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Leadership and Management
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/43544-Mv4pN6.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20270524
DTEND;VALUE=DATE:20270529
DTSTAMP:20260831T130833Z
CREATED:20260801T220000Z
LAST-MODIFIED:20260831T130833Z
UID:10071982-1811116800-1811548799@basatraining.com
SUMMARY:Emotional Intelligence: Developing People skill
DESCRIPTION:Emotional Intelligence\nWhy Attend\nThe performance of individuals is important as it determines the individuals’ success and the survival of the organization. In this course we will provide participants with the means to improve their performance levels through the competency that\, more than any other\, impacts everything one says and does. Emotional intelligence (EI) is that competency and it has been proven to be an important predictor of performance in the workplace\, a strong driver of leadership and a main force behind personal and organizational excellence. Participants to this course will explore and apply strategies that focus their energies and help them connect constructively with customers and colleagues for a more engaged and performing work environment. \n\nCourse Methodology\nThe course features the use of interactive exercises\, a variety of activities and roleplays focused on the development of EI. This course builds on the use of psychometrics that help participants identify their emotional intelligence abilities. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the link between EI and performance\nIdentify their personal and social competence scores\nDevelop their ‘personal competence’ to optimize professional success\nDevelop their ‘social competence’ to optimize organizational success\nApply the EI blueprint for continuous improvement\n\n\n\n\nTarget Audience\nIndividuals\, business professionals\, and managers/project managers\, who want to enhance their personal\, professional\, and organizational performance for a successful life. \n\n\nTarget Competencies\n\nEmpathy\nTeamwork\nCustomer service\nAnger management\nStress tolerance\nChange tolerance\nSelf-awareness\nSocial-awareness\nFlexibility\nAssertiveness\n\nOutline\n\n\nEmotional intelligence is linked to performance\n\n\n\nThe ROI of developing emotional intelligence\nEffective EI skills predict leadership excellence\nEmotional Intelligence predicts successful individual performance\nIt also predicts successful organizational performance\nUsed as  a key differentiator for your personal brand\nEI is a key differentiator for your organizational environment\nEI assessment and EQ score\n\n\n\nEmotional Intelligence: The personal competence\n\n\n\nEmotional intelligence\, IQ\, and personality\n\nEQ\nIQ\nPersonality\n\n\nThe bedrock of EI: Self-awareness\nWhen emotions hijack our ability to reason\n\nThe emotional brain\nThe rational brain\n\n\nPersonal competence: What I see\n\nAccurately perceiving my emotions\nStaying aware of my emotions as they happen\n\n\nPersonal competence: What I do\n\nUsing awareness of my emotions to stay flexible\nUsing awareness of my emotions to positively direct my behavior\n\n\n\n\n\nEmotional Intelligence: The social competence\n\n\n\nSocial competence: What I see\n\nAccurately picking up on emotions in other people\nUnderstanding what is really going on\n\n\nFocusing on understanding rather than judging\nAvoiding triggering emotional hijacks in others\n\nUsing questions\nAvoiding statements\n\n\nSocial competence: What I do\n\nUsing awareness of my emotions to manage interactions successfully\nUsing awareness of others’ emotions to manage interactions successfully\n\n\n\n\n\n\n\n\n\nPersonal Competence Management\n\n\n\nSelf-awareness strategies\n\nQuit treating my feelings as good or bad\nObserving the ripple effect from my emotions\nLeaning into my discomfort\nFeeling my emotions physically\nKnowing who and what pushes my buttons\nWatching myself like a hawk\nVisiting my values\nSeeking feedback\n\n\nSelf-management strategies\n\nBreathing right\nCreating an emotion list versus a reason list\nMaking my goals public\nCounting to ten\nSleeping on it\nSmiling and laughing more\nTaking control of my self-talk\nCleaning up my sleep hygiene\nIncluding a mental recharge in my schedule\n\n\n\n\n\nSocial Competence Management\n\n\n\nSocial awareness strategies\n\nGreeting people by name\nWatching body language\nMaking timing everything\nDeveloping a back-pocket question\nNot taking notes at meetings\nWatching EQ at the movies\nPracticing the art of listening\nStepping into their shoes\nSeeking the whole picture\nCatching the mood of the room\n\n\n\n\n\nRelationship management strategies\n\n\n\n\n\nBeing open and curious\nAvoiding giving mixed signals\nTaking feedback well\nBuilding trust\nHaving an “Open-door” policy\nOnly getting mad on purpose\nAcknowledging the other person’s feelings\nExplaining my decisions\, not just make them\nMaking my feedback direct and constructive\nAligning my intention with my impact\nOffering a “Fix-it” statement during a broken conversation\n\n\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm Email		\n			Line Course Participants\n			\n		\n		Phone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/emotional-intelligence-developing-people-skill-2/2027-05-24/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Leadership and Management
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/43544-Mv4pN6.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20270628
DTEND;VALUE=DATE:20270703
DTSTAMP:20260831T130833Z
CREATED:20260801T220000Z
LAST-MODIFIED:20260831T130833Z
UID:10071983-1814140800-1814572799@basatraining.com
SUMMARY:Emotional Intelligence: Developing People skill
DESCRIPTION:Emotional Intelligence\nWhy Attend\nThe performance of individuals is important as it determines the individuals’ success and the survival of the organization. In this course we will provide participants with the means to improve their performance levels through the competency that\, more than any other\, impacts everything one says and does. Emotional intelligence (EI) is that competency and it has been proven to be an important predictor of performance in the workplace\, a strong driver of leadership and a main force behind personal and organizational excellence. Participants to this course will explore and apply strategies that focus their energies and help them connect constructively with customers and colleagues for a more engaged and performing work environment. \n\nCourse Methodology\nThe course features the use of interactive exercises\, a variety of activities and roleplays focused on the development of EI. This course builds on the use of psychometrics that help participants identify their emotional intelligence abilities. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the link between EI and performance\nIdentify their personal and social competence scores\nDevelop their ‘personal competence’ to optimize professional success\nDevelop their ‘social competence’ to optimize organizational success\nApply the EI blueprint for continuous improvement\n\n\n\n\nTarget Audience\nIndividuals\, business professionals\, and managers/project managers\, who want to enhance their personal\, professional\, and organizational performance for a successful life. \n\n\nTarget Competencies\n\nEmpathy\nTeamwork\nCustomer service\nAnger management\nStress tolerance\nChange tolerance\nSelf-awareness\nSocial-awareness\nFlexibility\nAssertiveness\n\nOutline\n\n\nEmotional intelligence is linked to performance\n\n\n\nThe ROI of developing emotional intelligence\nEffective EI skills predict leadership excellence\nEmotional Intelligence predicts successful individual performance\nIt also predicts successful organizational performance\nUsed as  a key differentiator for your personal brand\nEI is a key differentiator for your organizational environment\nEI assessment and EQ score\n\n\n\nEmotional Intelligence: The personal competence\n\n\n\nEmotional intelligence\, IQ\, and personality\n\nEQ\nIQ\nPersonality\n\n\nThe bedrock of EI: Self-awareness\nWhen emotions hijack our ability to reason\n\nThe emotional brain\nThe rational brain\n\n\nPersonal competence: What I see\n\nAccurately perceiving my emotions\nStaying aware of my emotions as they happen\n\n\nPersonal competence: What I do\n\nUsing awareness of my emotions to stay flexible\nUsing awareness of my emotions to positively direct my behavior\n\n\n\n\n\nEmotional Intelligence: The social competence\n\n\n\nSocial competence: What I see\n\nAccurately picking up on emotions in other people\nUnderstanding what is really going on\n\n\nFocusing on understanding rather than judging\nAvoiding triggering emotional hijacks in others\n\nUsing questions\nAvoiding statements\n\n\nSocial competence: What I do\n\nUsing awareness of my emotions to manage interactions successfully\nUsing awareness of others’ emotions to manage interactions successfully\n\n\n\n\n\n\n\n\n\nPersonal Competence Management\n\n\n\nSelf-awareness strategies\n\nQuit treating my feelings as good or bad\nObserving the ripple effect from my emotions\nLeaning into my discomfort\nFeeling my emotions physically\nKnowing who and what pushes my buttons\nWatching myself like a hawk\nVisiting my values\nSeeking feedback\n\n\nSelf-management strategies\n\nBreathing right\nCreating an emotion list versus a reason list\nMaking my goals public\nCounting to ten\nSleeping on it\nSmiling and laughing more\nTaking control of my self-talk\nCleaning up my sleep hygiene\nIncluding a mental recharge in my schedule\n\n\n\n\n\nSocial Competence Management\n\n\n\nSocial awareness strategies\n\nGreeting people by name\nWatching body language\nMaking timing everything\nDeveloping a back-pocket question\nNot taking notes at meetings\nWatching EQ at the movies\nPracticing the art of listening\nStepping into their shoes\nSeeking the whole picture\nCatching the mood of the room\n\n\n\n\n\nRelationship management strategies\n\n\n\n\n\nBeing open and curious\nAvoiding giving mixed signals\nTaking feedback well\nBuilding trust\nHaving an “Open-door” policy\nOnly getting mad on purpose\nAcknowledging the other person’s feelings\nExplaining my decisions\, not just make them\nMaking my feedback direct and constructive\nAligning my intention with my impact\nOffering a “Fix-it” statement during a broken conversation\n\n\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *		\n			Phone Address Number\n			\n		\n		Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/emotional-intelligence-developing-people-skill-2/2027-06-28/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Leadership and Management
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/43544-Mv4pN6.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20270726
DTEND;VALUE=DATE:20270731
DTSTAMP:20260831T130833Z
CREATED:20260801T220000Z
LAST-MODIFIED:20260831T130833Z
UID:10071984-1816560000-1816991999@basatraining.com
SUMMARY:Emotional Intelligence: Developing People skill
DESCRIPTION:Emotional Intelligence\nWhy Attend\nThe performance of individuals is important as it determines the individuals’ success and the survival of the organization. In this course we will provide participants with the means to improve their performance levels through the competency that\, more than any other\, impacts everything one says and does. Emotional intelligence (EI) is that competency and it has been proven to be an important predictor of performance in the workplace\, a strong driver of leadership and a main force behind personal and organizational excellence. Participants to this course will explore and apply strategies that focus their energies and help them connect constructively with customers and colleagues for a more engaged and performing work environment. \n\nCourse Methodology\nThe course features the use of interactive exercises\, a variety of activities and roleplays focused on the development of EI. This course builds on the use of psychometrics that help participants identify their emotional intelligence abilities. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the link between EI and performance\nIdentify their personal and social competence scores\nDevelop their ‘personal competence’ to optimize professional success\nDevelop their ‘social competence’ to optimize organizational success\nApply the EI blueprint for continuous improvement\n\n\n\n\nTarget Audience\nIndividuals\, business professionals\, and managers/project managers\, who want to enhance their personal\, professional\, and organizational performance for a successful life. \n\n\nTarget Competencies\n\nEmpathy\nTeamwork\nCustomer service\nAnger management\nStress tolerance\nChange tolerance\nSelf-awareness\nSocial-awareness\nFlexibility\nAssertiveness\n\nOutline\n\n\nEmotional intelligence is linked to performance\n\n\n\nThe ROI of developing emotional intelligence\nEffective EI skills predict leadership excellence\nEmotional Intelligence predicts successful individual performance\nIt also predicts successful organizational performance\nUsed as  a key differentiator for your personal brand\nEI is a key differentiator for your organizational environment\nEI assessment and EQ score\n\n\n\nEmotional Intelligence: The personal competence\n\n\n\nEmotional intelligence\, IQ\, and personality\n\nEQ\nIQ\nPersonality\n\n\nThe bedrock of EI: Self-awareness\nWhen emotions hijack our ability to reason\n\nThe emotional brain\nThe rational brain\n\n\nPersonal competence: What I see\n\nAccurately perceiving my emotions\nStaying aware of my emotions as they happen\n\n\nPersonal competence: What I do\n\nUsing awareness of my emotions to stay flexible\nUsing awareness of my emotions to positively direct my behavior\n\n\n\n\n\nEmotional Intelligence: The social competence\n\n\n\nSocial competence: What I see\n\nAccurately picking up on emotions in other people\nUnderstanding what is really going on\n\n\nFocusing on understanding rather than judging\nAvoiding triggering emotional hijacks in others\n\nUsing questions\nAvoiding statements\n\n\nSocial competence: What I do\n\nUsing awareness of my emotions to manage interactions successfully\nUsing awareness of others’ emotions to manage interactions successfully\n\n\n\n\n\n\n\n\n\nPersonal Competence Management\n\n\n\nSelf-awareness strategies\n\nQuit treating my feelings as good or bad\nObserving the ripple effect from my emotions\nLeaning into my discomfort\nFeeling my emotions physically\nKnowing who and what pushes my buttons\nWatching myself like a hawk\nVisiting my values\nSeeking feedback\n\n\nSelf-management strategies\n\nBreathing right\nCreating an emotion list versus a reason list\nMaking my goals public\nCounting to ten\nSleeping on it\nSmiling and laughing more\nTaking control of my self-talk\nCleaning up my sleep hygiene\nIncluding a mental recharge in my schedule\n\n\n\n\n\nSocial Competence Management\n\n\n\nSocial awareness strategies\n\nGreeting people by name\nWatching body language\nMaking timing everything\nDeveloping a back-pocket question\nNot taking notes at meetings\nWatching EQ at the movies\nPracticing the art of listening\nStepping into their shoes\nSeeking the whole picture\nCatching the mood of the room\n\n\n\n\n\nRelationship management strategies\n\n\n\n\n\nBeing open and curious\nAvoiding giving mixed signals\nTaking feedback well\nBuilding trust\nHaving an “Open-door” policy\nOnly getting mad on purpose\nAcknowledging the other person’s feelings\nExplaining my decisions\, not just make them\nMaking my feedback direct and constructive\nAligning my intention with my impact\nOffering a “Fix-it” statement during a broken conversation\n\n\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.		\n			3 Applicant Name\n			\n		\n		Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/emotional-intelligence-developing-people-skill-2/2027-07-26/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Leadership and Management
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/43544-Mv4pN6.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20270823
DTEND;VALUE=DATE:20270828
DTSTAMP:20260831T130833Z
CREATED:20260801T220000Z
LAST-MODIFIED:20260831T130833Z
UID:10071985-1818979200-1819411199@basatraining.com
SUMMARY:Emotional Intelligence: Developing People skill
DESCRIPTION:Emotional Intelligence\nWhy Attend\nThe performance of individuals is important as it determines the individuals’ success and the survival of the organization. In this course we will provide participants with the means to improve their performance levels through the competency that\, more than any other\, impacts everything one says and does. Emotional intelligence (EI) is that competency and it has been proven to be an important predictor of performance in the workplace\, a strong driver of leadership and a main force behind personal and organizational excellence. Participants to this course will explore and apply strategies that focus their energies and help them connect constructively with customers and colleagues for a more engaged and performing work environment. \n\nCourse Methodology\nThe course features the use of interactive exercises\, a variety of activities and roleplays focused on the development of EI. This course builds on the use of psychometrics that help participants identify their emotional intelligence abilities. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the link between EI and performance\nIdentify their personal and social competence scores\nDevelop their ‘personal competence’ to optimize professional success\nDevelop their ‘social competence’ to optimize organizational success\nApply the EI blueprint for continuous improvement\n\n\n\n\nTarget Audience\nIndividuals\, business professionals\, and managers/project managers\, who want to enhance their personal\, professional\, and organizational performance for a successful life. \n\n\nTarget Competencies\n\nEmpathy\nTeamwork\nCustomer service\nAnger management\nStress tolerance\nChange tolerance\nSelf-awareness\nSocial-awareness\nFlexibility\nAssertiveness\n\nOutline\n\n\nEmotional intelligence is linked to performance\n\n\n\nThe ROI of developing emotional intelligence\nEffective EI skills predict leadership excellence\nEmotional Intelligence predicts successful individual performance\nIt also predicts successful organizational performance\nUsed as  a key differentiator for your personal brand\nEI is a key differentiator for your organizational environment\nEI assessment and EQ score\n\n\n\nEmotional Intelligence: The personal competence\n\n\n\nEmotional intelligence\, IQ\, and personality\n\nEQ\nIQ\nPersonality\n\n\nThe bedrock of EI: Self-awareness\nWhen emotions hijack our ability to reason\n\nThe emotional brain\nThe rational brain\n\n\nPersonal competence: What I see\n\nAccurately perceiving my emotions\nStaying aware of my emotions as they happen\n\n\nPersonal competence: What I do\n\nUsing awareness of my emotions to stay flexible\nUsing awareness of my emotions to positively direct my behavior\n\n\n\n\n\nEmotional Intelligence: The social competence\n\n\n\nSocial competence: What I see\n\nAccurately picking up on emotions in other people\nUnderstanding what is really going on\n\n\nFocusing on understanding rather than judging\nAvoiding triggering emotional hijacks in others\n\nUsing questions\nAvoiding statements\n\n\nSocial competence: What I do\n\nUsing awareness of my emotions to manage interactions successfully\nUsing awareness of others’ emotions to manage interactions successfully\n\n\n\n\n\n\n\n\n\nPersonal Competence Management\n\n\n\nSelf-awareness strategies\n\nQuit treating my feelings as good or bad\nObserving the ripple effect from my emotions\nLeaning into my discomfort\nFeeling my emotions physically\nKnowing who and what pushes my buttons\nWatching myself like a hawk\nVisiting my values\nSeeking feedback\n\n\nSelf-management strategies\n\nBreathing right\nCreating an emotion list versus a reason list\nMaking my goals public\nCounting to ten\nSleeping on it\nSmiling and laughing more\nTaking control of my self-talk\nCleaning up my sleep hygiene\nIncluding a mental recharge in my schedule\n\n\n\n\n\nSocial Competence Management\n\n\n\nSocial awareness strategies\n\nGreeting people by name\nWatching body language\nMaking timing everything\nDeveloping a back-pocket question\nNot taking notes at meetings\nWatching EQ at the movies\nPracticing the art of listening\nStepping into their shoes\nSeeking the whole picture\nCatching the mood of the room\n\n\n\n\n\nRelationship management strategies\n\n\n\n\n\nBeing open and curious\nAvoiding giving mixed signals\nTaking feedback well\nBuilding trust\nHaving an “Open-door” policy\nOnly getting mad on purpose\nAcknowledging the other person’s feelings\nExplaining my decisions\, not just make them\nMaking my feedback direct and constructive\nAligning my intention with my impact\nOffering a “Fix-it” statement during a broken conversation\n\n\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *		\n			2 Type Address\n			\n		\n		AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/emotional-intelligence-developing-people-skill-2/2027-08-23/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Leadership and Management
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/43544-Mv4pN6.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20270927
DTEND;VALUE=DATE:20271002
DTSTAMP:20260831T130833Z
CREATED:20260801T220000Z
LAST-MODIFIED:20260831T130833Z
UID:10042463-1822003200-1822435199@basatraining.com
SUMMARY:Emotional Intelligence: Developing People skill
DESCRIPTION:Emotional Intelligence\nWhy Attend\nThe performance of individuals is important as it determines the individuals’ success and the survival of the organization. In this course we will provide participants with the means to improve their performance levels through the competency that\, more than any other\, impacts everything one says and does. Emotional intelligence (EI) is that competency and it has been proven to be an important predictor of performance in the workplace\, a strong driver of leadership and a main force behind personal and organizational excellence. Participants to this course will explore and apply strategies that focus their energies and help them connect constructively with customers and colleagues for a more engaged and performing work environment. \n\nCourse Methodology\nThe course features the use of interactive exercises\, a variety of activities and roleplays focused on the development of EI. This course builds on the use of psychometrics that help participants identify their emotional intelligence abilities. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the link between EI and performance\nIdentify their personal and social competence scores\nDevelop their ‘personal competence’ to optimize professional success\nDevelop their ‘social competence’ to optimize organizational success\nApply the EI blueprint for continuous improvement\n\n\n\n\nTarget Audience\nIndividuals\, business professionals\, and managers/project managers\, who want to enhance their personal\, professional\, and organizational performance for a successful life. \n\n\nTarget Competencies\n\nEmpathy\nTeamwork\nCustomer service\nAnger management\nStress tolerance\nChange tolerance\nSelf-awareness\nSocial-awareness\nFlexibility\nAssertiveness\n\nOutline\n\n\nEmotional intelligence is linked to performance\n\n\n\nThe ROI of developing emotional intelligence\nEffective EI skills predict leadership excellence\nEmotional Intelligence predicts successful individual performance\nIt also predicts successful organizational performance\nUsed as  a key differentiator for your personal brand\nEI is a key differentiator for your organizational environment\nEI assessment and EQ score\n\n\n\nEmotional Intelligence: The personal competence\n\n\n\nEmotional intelligence\, IQ\, and personality\n\nEQ\nIQ\nPersonality\n\n\nThe bedrock of EI: Self-awareness\nWhen emotions hijack our ability to reason\n\nThe emotional brain\nThe rational brain\n\n\nPersonal competence: What I see\n\nAccurately perceiving my emotions\nStaying aware of my emotions as they happen\n\n\nPersonal competence: What I do\n\nUsing awareness of my emotions to stay flexible\nUsing awareness of my emotions to positively direct my behavior\n\n\n\n\n\nEmotional Intelligence: The social competence\n\n\n\nSocial competence: What I see\n\nAccurately picking up on emotions in other people\nUnderstanding what is really going on\n\n\nFocusing on understanding rather than judging\nAvoiding triggering emotional hijacks in others\n\nUsing questions\nAvoiding statements\n\n\nSocial competence: What I do\n\nUsing awareness of my emotions to manage interactions successfully\nUsing awareness of others’ emotions to manage interactions successfully\n\n\n\n\n\n\n\n\n\nPersonal Competence Management\n\n\n\nSelf-awareness strategies\n\nQuit treating my feelings as good or bad\nObserving the ripple effect from my emotions\nLeaning into my discomfort\nFeeling my emotions physically\nKnowing who and what pushes my buttons\nWatching myself like a hawk\nVisiting my values\nSeeking feedback\n\n\nSelf-management strategies\n\nBreathing right\nCreating an emotion list versus a reason list\nMaking my goals public\nCounting to ten\nSleeping on it\nSmiling and laughing more\nTaking control of my self-talk\nCleaning up my sleep hygiene\nIncluding a mental recharge in my schedule\n\n\n\n\n\nSocial Competence Management\n\n\n\nSocial awareness strategies\n\nGreeting people by name\nWatching body language\nMaking timing everything\nDeveloping a back-pocket question\nNot taking notes at meetings\nWatching EQ at the movies\nPracticing the art of listening\nStepping into their shoes\nSeeking the whole picture\nCatching the mood of the room\n\n\n\n\n\nRelationship management strategies\n\n\n\n\n\nBeing open and curious\nAvoiding giving mixed signals\nTaking feedback well\nBuilding trust\nHaving an “Open-door” policy\nOnly getting mad on purpose\nAcknowledging the other person’s feelings\nExplaining my decisions\, not just make them\nMaking my feedback direct and constructive\nAligning my intention with my impact\nOffering a “Fix-it” statement during a broken conversation\n\n\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *		\n			Line Phone Applicant\n			\n		\n		Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/emotional-intelligence-developing-people-skill-2/2027-09-27/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Leadership and Management
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/43544-Mv4pN6.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20271025
DTEND;VALUE=DATE:20271030
DTSTAMP:20260831T130833Z
CREATED:20260801T220000Z
LAST-MODIFIED:20260831T130833Z
UID:10071986-1824422400-1824854399@basatraining.com
SUMMARY:Emotional Intelligence: Developing People skill
DESCRIPTION:Emotional Intelligence\nWhy Attend\nThe performance of individuals is important as it determines the individuals’ success and the survival of the organization. In this course we will provide participants with the means to improve their performance levels through the competency that\, more than any other\, impacts everything one says and does. Emotional intelligence (EI) is that competency and it has been proven to be an important predictor of performance in the workplace\, a strong driver of leadership and a main force behind personal and organizational excellence. Participants to this course will explore and apply strategies that focus their energies and help them connect constructively with customers and colleagues for a more engaged and performing work environment. \n\nCourse Methodology\nThe course features the use of interactive exercises\, a variety of activities and roleplays focused on the development of EI. This course builds on the use of psychometrics that help participants identify their emotional intelligence abilities. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the link between EI and performance\nIdentify their personal and social competence scores\nDevelop their ‘personal competence’ to optimize professional success\nDevelop their ‘social competence’ to optimize organizational success\nApply the EI blueprint for continuous improvement\n\n\n\n\nTarget Audience\nIndividuals\, business professionals\, and managers/project managers\, who want to enhance their personal\, professional\, and organizational performance for a successful life. \n\n\nTarget Competencies\n\nEmpathy\nTeamwork\nCustomer service\nAnger management\nStress tolerance\nChange tolerance\nSelf-awareness\nSocial-awareness\nFlexibility\nAssertiveness\n\nOutline\n\n\nEmotional intelligence is linked to performance\n\n\n\nThe ROI of developing emotional intelligence\nEffective EI skills predict leadership excellence\nEmotional Intelligence predicts successful individual performance\nIt also predicts successful organizational performance\nUsed as  a key differentiator for your personal brand\nEI is a key differentiator for your organizational environment\nEI assessment and EQ score\n\n\n\nEmotional Intelligence: The personal competence\n\n\n\nEmotional intelligence\, IQ\, and personality\n\nEQ\nIQ\nPersonality\n\n\nThe bedrock of EI: Self-awareness\nWhen emotions hijack our ability to reason\n\nThe emotional brain\nThe rational brain\n\n\nPersonal competence: What I see\n\nAccurately perceiving my emotions\nStaying aware of my emotions as they happen\n\n\nPersonal competence: What I do\n\nUsing awareness of my emotions to stay flexible\nUsing awareness of my emotions to positively direct my behavior\n\n\n\n\n\nEmotional Intelligence: The social competence\n\n\n\nSocial competence: What I see\n\nAccurately picking up on emotions in other people\nUnderstanding what is really going on\n\n\nFocusing on understanding rather than judging\nAvoiding triggering emotional hijacks in others\n\nUsing questions\nAvoiding statements\n\n\nSocial competence: What I do\n\nUsing awareness of my emotions to manage interactions successfully\nUsing awareness of others’ emotions to manage interactions successfully\n\n\n\n\n\n\n\n\n\nPersonal Competence Management\n\n\n\nSelf-awareness strategies\n\nQuit treating my feelings as good or bad\nObserving the ripple effect from my emotions\nLeaning into my discomfort\nFeeling my emotions physically\nKnowing who and what pushes my buttons\nWatching myself like a hawk\nVisiting my values\nSeeking feedback\n\n\nSelf-management strategies\n\nBreathing right\nCreating an emotion list versus a reason list\nMaking my goals public\nCounting to ten\nSleeping on it\nSmiling and laughing more\nTaking control of my self-talk\nCleaning up my sleep hygiene\nIncluding a mental recharge in my schedule\n\n\n\n\n\nSocial Competence Management\n\n\n\nSocial awareness strategies\n\nGreeting people by name\nWatching body language\nMaking timing everything\nDeveloping a back-pocket question\nNot taking notes at meetings\nWatching EQ at the movies\nPracticing the art of listening\nStepping into their shoes\nSeeking the whole picture\nCatching the mood of the room\n\n\n\n\n\nRelationship management strategies\n\n\n\n\n\nBeing open and curious\nAvoiding giving mixed signals\nTaking feedback well\nBuilding trust\nHaving an “Open-door” policy\nOnly getting mad on purpose\nAcknowledging the other person’s feelings\nExplaining my decisions\, not just make them\nMaking my feedback direct and constructive\nAligning my intention with my impact\nOffering a “Fix-it” statement during a broken conversation\n\n\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *		\n			2 Information Organization\n			\n		\n		AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/emotional-intelligence-developing-people-skill-2/2027-10-25/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Leadership and Management
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/43544-Mv4pN6.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20271122
DTEND;VALUE=DATE:20271127
DTSTAMP:20260831T130833Z
CREATED:20260801T220000Z
LAST-MODIFIED:20260831T130833Z
UID:10071987-1826841600-1827273599@basatraining.com
SUMMARY:Emotional Intelligence: Developing People skill
DESCRIPTION:Emotional Intelligence\nWhy Attend\nThe performance of individuals is important as it determines the individuals’ success and the survival of the organization. In this course we will provide participants with the means to improve their performance levels through the competency that\, more than any other\, impacts everything one says and does. Emotional intelligence (EI) is that competency and it has been proven to be an important predictor of performance in the workplace\, a strong driver of leadership and a main force behind personal and organizational excellence. Participants to this course will explore and apply strategies that focus their energies and help them connect constructively with customers and colleagues for a more engaged and performing work environment. \n\nCourse Methodology\nThe course features the use of interactive exercises\, a variety of activities and roleplays focused on the development of EI. This course builds on the use of psychometrics that help participants identify their emotional intelligence abilities. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the link between EI and performance\nIdentify their personal and social competence scores\nDevelop their ‘personal competence’ to optimize professional success\nDevelop their ‘social competence’ to optimize organizational success\nApply the EI blueprint for continuous improvement\n\n\n\n\nTarget Audience\nIndividuals\, business professionals\, and managers/project managers\, who want to enhance their personal\, professional\, and organizational performance for a successful life. \n\n\nTarget Competencies\n\nEmpathy\nTeamwork\nCustomer service\nAnger management\nStress tolerance\nChange tolerance\nSelf-awareness\nSocial-awareness\nFlexibility\nAssertiveness\n\nOutline\n\n\nEmotional intelligence is linked to performance\n\n\n\nThe ROI of developing emotional intelligence\nEffective EI skills predict leadership excellence\nEmotional Intelligence predicts successful individual performance\nIt also predicts successful organizational performance\nUsed as  a key differentiator for your personal brand\nEI is a key differentiator for your organizational environment\nEI assessment and EQ score\n\n\n\nEmotional Intelligence: The personal competence\n\n\n\nEmotional intelligence\, IQ\, and personality\n\nEQ\nIQ\nPersonality\n\n\nThe bedrock of EI: Self-awareness\nWhen emotions hijack our ability to reason\n\nThe emotional brain\nThe rational brain\n\n\nPersonal competence: What I see\n\nAccurately perceiving my emotions\nStaying aware of my emotions as they happen\n\n\nPersonal competence: What I do\n\nUsing awareness of my emotions to stay flexible\nUsing awareness of my emotions to positively direct my behavior\n\n\n\n\n\nEmotional Intelligence: The social competence\n\n\n\nSocial competence: What I see\n\nAccurately picking up on emotions in other people\nUnderstanding what is really going on\n\n\nFocusing on understanding rather than judging\nAvoiding triggering emotional hijacks in others\n\nUsing questions\nAvoiding statements\n\n\nSocial competence: What I do\n\nUsing awareness of my emotions to manage interactions successfully\nUsing awareness of others’ emotions to manage interactions successfully\n\n\n\n\n\n\n\n\n\nPersonal Competence Management\n\n\n\nSelf-awareness strategies\n\nQuit treating my feelings as good or bad\nObserving the ripple effect from my emotions\nLeaning into my discomfort\nFeeling my emotions physically\nKnowing who and what pushes my buttons\nWatching myself like a hawk\nVisiting my values\nSeeking feedback\n\n\nSelf-management strategies\n\nBreathing right\nCreating an emotion list versus a reason list\nMaking my goals public\nCounting to ten\nSleeping on it\nSmiling and laughing more\nTaking control of my self-talk\nCleaning up my sleep hygiene\nIncluding a mental recharge in my schedule\n\n\n\n\n\nSocial Competence Management\n\n\n\nSocial awareness strategies\n\nGreeting people by name\nWatching body language\nMaking timing everything\nDeveloping a back-pocket question\nNot taking notes at meetings\nWatching EQ at the movies\nPracticing the art of listening\nStepping into their shoes\nSeeking the whole picture\nCatching the mood of the room\n\n\n\n\n\nRelationship management strategies\n\n\n\n\n\nBeing open and curious\nAvoiding giving mixed signals\nTaking feedback well\nBuilding trust\nHaving an “Open-door” policy\nOnly getting mad on purpose\nAcknowledging the other person’s feelings\nExplaining my decisions\, not just make them\nMaking my feedback direct and constructive\nAligning my intention with my impact\nOffering a “Fix-it” statement during a broken conversation\n\n\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLast		\n			Number Participants details\n			\n		\n		Organization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/emotional-intelligence-developing-people-skill-2/2027-11-22/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Leadership and Management
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/43544-Mv4pN6.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20271227
DTEND;VALUE=DATE:20280101
DTSTAMP:20260831T130833Z
CREATED:20260801T220000Z
LAST-MODIFIED:20260831T130833Z
UID:10042466-1829865600-1830297599@basatraining.com
SUMMARY:Emotional Intelligence: Developing People skill
DESCRIPTION:Emotional Intelligence\nWhy Attend\nThe performance of individuals is important as it determines the individuals’ success and the survival of the organization. In this course we will provide participants with the means to improve their performance levels through the competency that\, more than any other\, impacts everything one says and does. Emotional intelligence (EI) is that competency and it has been proven to be an important predictor of performance in the workplace\, a strong driver of leadership and a main force behind personal and organizational excellence. Participants to this course will explore and apply strategies that focus their energies and help them connect constructively with customers and colleagues for a more engaged and performing work environment. \n\nCourse Methodology\nThe course features the use of interactive exercises\, a variety of activities and roleplays focused on the development of EI. This course builds on the use of psychometrics that help participants identify their emotional intelligence abilities. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the link between EI and performance\nIdentify their personal and social competence scores\nDevelop their ‘personal competence’ to optimize professional success\nDevelop their ‘social competence’ to optimize organizational success\nApply the EI blueprint for continuous improvement\n\n\n\n\nTarget Audience\nIndividuals\, business professionals\, and managers/project managers\, who want to enhance their personal\, professional\, and organizational performance for a successful life. \n\n\nTarget Competencies\n\nEmpathy\nTeamwork\nCustomer service\nAnger management\nStress tolerance\nChange tolerance\nSelf-awareness\nSocial-awareness\nFlexibility\nAssertiveness\n\nOutline\n\n\nEmotional intelligence is linked to performance\n\n\n\nThe ROI of developing emotional intelligence\nEffective EI skills predict leadership excellence\nEmotional Intelligence predicts successful individual performance\nIt also predicts successful organizational performance\nUsed as  a key differentiator for your personal brand\nEI is a key differentiator for your organizational environment\nEI assessment and EQ score\n\n\n\nEmotional Intelligence: The personal competence\n\n\n\nEmotional intelligence\, IQ\, and personality\n\nEQ\nIQ\nPersonality\n\n\nThe bedrock of EI: Self-awareness\nWhen emotions hijack our ability to reason\n\nThe emotional brain\nThe rational brain\n\n\nPersonal competence: What I see\n\nAccurately perceiving my emotions\nStaying aware of my emotions as they happen\n\n\nPersonal competence: What I do\n\nUsing awareness of my emotions to stay flexible\nUsing awareness of my emotions to positively direct my behavior\n\n\n\n\n\nEmotional Intelligence: The social competence\n\n\n\nSocial competence: What I see\n\nAccurately picking up on emotions in other people\nUnderstanding what is really going on\n\n\nFocusing on understanding rather than judging\nAvoiding triggering emotional hijacks in others\n\nUsing questions\nAvoiding statements\n\n\nSocial competence: What I do\n\nUsing awareness of my emotions to manage interactions successfully\nUsing awareness of others’ emotions to manage interactions successfully\n\n\n\n\n\n\n\n\n\nPersonal Competence Management\n\n\n\nSelf-awareness strategies\n\nQuit treating my feelings as good or bad\nObserving the ripple effect from my emotions\nLeaning into my discomfort\nFeeling my emotions physically\nKnowing who and what pushes my buttons\nWatching myself like a hawk\nVisiting my values\nSeeking feedback\n\n\nSelf-management strategies\n\nBreathing right\nCreating an emotion list versus a reason list\nMaking my goals public\nCounting to ten\nSleeping on it\nSmiling and laughing more\nTaking control of my self-talk\nCleaning up my sleep hygiene\nIncluding a mental recharge in my schedule\n\n\n\n\n\nSocial Competence Management\n\n\n\nSocial awareness strategies\n\nGreeting people by name\nWatching body language\nMaking timing everything\nDeveloping a back-pocket question\nNot taking notes at meetings\nWatching EQ at the movies\nPracticing the art of listening\nStepping into their shoes\nSeeking the whole picture\nCatching the mood of the room\n\n\n\n\n\nRelationship management strategies\n\n\n\n\n\nBeing open and curious\nAvoiding giving mixed signals\nTaking feedback well\nBuilding trust\nHaving an “Open-door” policy\nOnly getting mad on purpose\nAcknowledging the other person’s feelings\nExplaining my decisions\, not just make them\nMaking my feedback direct and constructive\nAligning my intention with my impact\nOffering a “Fix-it” statement during a broken conversation\n\n\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participants		\n			from Type Name\n			\n		\n		Additional Participants detailsSubmit
URL:https://basatraining.com/course/emotional-intelligence-developing-people-skill-2/2027-12-27/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Leadership and Management
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/43544-Mv4pN6.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20280124
DTEND;VALUE=DATE:20280129
DTSTAMP:20260831T130833Z
CREATED:20260801T220000Z
LAST-MODIFIED:20260831T130833Z
UID:10071988-1832284800-1832716799@basatraining.com
SUMMARY:Emotional Intelligence: Developing People skill
DESCRIPTION:Emotional Intelligence\nWhy Attend\nThe performance of individuals is important as it determines the individuals’ success and the survival of the organization. In this course we will provide participants with the means to improve their performance levels through the competency that\, more than any other\, impacts everything one says and does. Emotional intelligence (EI) is that competency and it has been proven to be an important predictor of performance in the workplace\, a strong driver of leadership and a main force behind personal and organizational excellence. Participants to this course will explore and apply strategies that focus their energies and help them connect constructively with customers and colleagues for a more engaged and performing work environment. \n\nCourse Methodology\nThe course features the use of interactive exercises\, a variety of activities and roleplays focused on the development of EI. This course builds on the use of psychometrics that help participants identify their emotional intelligence abilities. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the link between EI and performance\nIdentify their personal and social competence scores\nDevelop their ‘personal competence’ to optimize professional success\nDevelop their ‘social competence’ to optimize organizational success\nApply the EI blueprint for continuous improvement\n\n\n\n\nTarget Audience\nIndividuals\, business professionals\, and managers/project managers\, who want to enhance their personal\, professional\, and organizational performance for a successful life. \n\n\nTarget Competencies\n\nEmpathy\nTeamwork\nCustomer service\nAnger management\nStress tolerance\nChange tolerance\nSelf-awareness\nSocial-awareness\nFlexibility\nAssertiveness\n\nOutline\n\n\nEmotional intelligence is linked to performance\n\n\n\nThe ROI of developing emotional intelligence\nEffective EI skills predict leadership excellence\nEmotional Intelligence predicts successful individual performance\nIt also predicts successful organizational performance\nUsed as  a key differentiator for your personal brand\nEI is a key differentiator for your organizational environment\nEI assessment and EQ score\n\n\n\nEmotional Intelligence: The personal competence\n\n\n\nEmotional intelligence\, IQ\, and personality\n\nEQ\nIQ\nPersonality\n\n\nThe bedrock of EI: Self-awareness\nWhen emotions hijack our ability to reason\n\nThe emotional brain\nThe rational brain\n\n\nPersonal competence: What I see\n\nAccurately perceiving my emotions\nStaying aware of my emotions as they happen\n\n\nPersonal competence: What I do\n\nUsing awareness of my emotions to stay flexible\nUsing awareness of my emotions to positively direct my behavior\n\n\n\n\n\nEmotional Intelligence: The social competence\n\n\n\nSocial competence: What I see\n\nAccurately picking up on emotions in other people\nUnderstanding what is really going on\n\n\nFocusing on understanding rather than judging\nAvoiding triggering emotional hijacks in others\n\nUsing questions\nAvoiding statements\n\n\nSocial competence: What I do\n\nUsing awareness of my emotions to manage interactions successfully\nUsing awareness of others’ emotions to manage interactions successfully\n\n\n\n\n\n\n\n\n\nPersonal Competence Management\n\n\n\nSelf-awareness strategies\n\nQuit treating my feelings as good or bad\nObserving the ripple effect from my emotions\nLeaning into my discomfort\nFeeling my emotions physically\nKnowing who and what pushes my buttons\nWatching myself like a hawk\nVisiting my values\nSeeking feedback\n\n\nSelf-management strategies\n\nBreathing right\nCreating an emotion list versus a reason list\nMaking my goals public\nCounting to ten\nSleeping on it\nSmiling and laughing more\nTaking control of my self-talk\nCleaning up my sleep hygiene\nIncluding a mental recharge in my schedule\n\n\n\n\n\nSocial Competence Management\n\n\n\nSocial awareness strategies\n\nGreeting people by name\nWatching body language\nMaking timing everything\nDeveloping a back-pocket question\nNot taking notes at meetings\nWatching EQ at the movies\nPracticing the art of listening\nStepping into their shoes\nSeeking the whole picture\nCatching the mood of the room\n\n\n\n\n\nRelationship management strategies\n\n\n\n\n\nBeing open and curious\nAvoiding giving mixed signals\nTaking feedback well\nBuilding trust\nHaving an “Open-door” policy\nOnly getting mad on purpose\nAcknowledging the other person’s feelings\nExplaining my decisions\, not just make them\nMaking my feedback direct and constructive\nAligning my intention with my impact\nOffering a “Fix-it” statement during a broken conversation\n\n\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *		\n			Email Number organization\n			\n		\n		AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/emotional-intelligence-developing-people-skill-2/2028-01-24/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Leadership and Management
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/43544-Mv4pN6.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20280228
DTEND;VALUE=DATE:20280304
DTSTAMP:20260831T130833Z
CREATED:20260801T220000Z
LAST-MODIFIED:20260831T130833Z
UID:10071989-1835308800-1835740799@basatraining.com
SUMMARY:Emotional Intelligence: Developing People skill
DESCRIPTION:Emotional Intelligence\nWhy Attend\nThe performance of individuals is important as it determines the individuals’ success and the survival of the organization. In this course we will provide participants with the means to improve their performance levels through the competency that\, more than any other\, impacts everything one says and does. Emotional intelligence (EI) is that competency and it has been proven to be an important predictor of performance in the workplace\, a strong driver of leadership and a main force behind personal and organizational excellence. Participants to this course will explore and apply strategies that focus their energies and help them connect constructively with customers and colleagues for a more engaged and performing work environment. \n\nCourse Methodology\nThe course features the use of interactive exercises\, a variety of activities and roleplays focused on the development of EI. This course builds on the use of psychometrics that help participants identify their emotional intelligence abilities. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the link between EI and performance\nIdentify their personal and social competence scores\nDevelop their ‘personal competence’ to optimize professional success\nDevelop their ‘social competence’ to optimize organizational success\nApply the EI blueprint for continuous improvement\n\n\n\n\nTarget Audience\nIndividuals\, business professionals\, and managers/project managers\, who want to enhance their personal\, professional\, and organizational performance for a successful life. \n\n\nTarget Competencies\n\nEmpathy\nTeamwork\nCustomer service\nAnger management\nStress tolerance\nChange tolerance\nSelf-awareness\nSocial-awareness\nFlexibility\nAssertiveness\n\nOutline\n\n\nEmotional intelligence is linked to performance\n\n\n\nThe ROI of developing emotional intelligence\nEffective EI skills predict leadership excellence\nEmotional Intelligence predicts successful individual performance\nIt also predicts successful organizational performance\nUsed as  a key differentiator for your personal brand\nEI is a key differentiator for your organizational environment\nEI assessment and EQ score\n\n\n\nEmotional Intelligence: The personal competence\n\n\n\nEmotional intelligence\, IQ\, and personality\n\nEQ\nIQ\nPersonality\n\n\nThe bedrock of EI: Self-awareness\nWhen emotions hijack our ability to reason\n\nThe emotional brain\nThe rational brain\n\n\nPersonal competence: What I see\n\nAccurately perceiving my emotions\nStaying aware of my emotions as they happen\n\n\nPersonal competence: What I do\n\nUsing awareness of my emotions to stay flexible\nUsing awareness of my emotions to positively direct my behavior\n\n\n\n\n\nEmotional Intelligence: The social competence\n\n\n\nSocial competence: What I see\n\nAccurately picking up on emotions in other people\nUnderstanding what is really going on\n\n\nFocusing on understanding rather than judging\nAvoiding triggering emotional hijacks in others\n\nUsing questions\nAvoiding statements\n\n\nSocial competence: What I do\n\nUsing awareness of my emotions to manage interactions successfully\nUsing awareness of others’ emotions to manage interactions successfully\n\n\n\n\n\n\n\n\n\nPersonal Competence Management\n\n\n\nSelf-awareness strategies\n\nQuit treating my feelings as good or bad\nObserving the ripple effect from my emotions\nLeaning into my discomfort\nFeeling my emotions physically\nKnowing who and what pushes my buttons\nWatching myself like a hawk\nVisiting my values\nSeeking feedback\n\n\nSelf-management strategies\n\nBreathing right\nCreating an emotion list versus a reason list\nMaking my goals public\nCounting to ten\nSleeping on it\nSmiling and laughing more\nTaking control of my self-talk\nCleaning up my sleep hygiene\nIncluding a mental recharge in my schedule\n\n\n\n\n\nSocial Competence Management\n\n\n\nSocial awareness strategies\n\nGreeting people by name\nWatching body language\nMaking timing everything\nDeveloping a back-pocket question\nNot taking notes at meetings\nWatching EQ at the movies\nPracticing the art of listening\nStepping into their shoes\nSeeking the whole picture\nCatching the mood of the room\n\n\n\n\n\nRelationship management strategies\n\n\n\n\n\nBeing open and curious\nAvoiding giving mixed signals\nTaking feedback well\nBuilding trust\nHaving an “Open-door” policy\nOnly getting mad on purpose\nAcknowledging the other person’s feelings\nExplaining my decisions\, not just make them\nMaking my feedback direct and constructive\nAligning my intention with my impact\nOffering a “Fix-it” statement during a broken conversation\n\n\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *		\n			Additional 2 Name\n			\n		\n		Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/emotional-intelligence-developing-people-skill-2/2028-02-28/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Leadership and Management
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/43544-Mv4pN6.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20280327
DTEND;VALUE=DATE:20280401
DTSTAMP:20260831T130833Z
CREATED:20260801T220000Z
LAST-MODIFIED:20260831T130833Z
UID:10042469-1837728000-1838159999@basatraining.com
SUMMARY:Emotional Intelligence: Developing People skill
DESCRIPTION:Emotional Intelligence\nWhy Attend\nThe performance of individuals is important as it determines the individuals’ success and the survival of the organization. In this course we will provide participants with the means to improve their performance levels through the competency that\, more than any other\, impacts everything one says and does. Emotional intelligence (EI) is that competency and it has been proven to be an important predictor of performance in the workplace\, a strong driver of leadership and a main force behind personal and organizational excellence. Participants to this course will explore and apply strategies that focus their energies and help them connect constructively with customers and colleagues for a more engaged and performing work environment. \n\nCourse Methodology\nThe course features the use of interactive exercises\, a variety of activities and roleplays focused on the development of EI. This course builds on the use of psychometrics that help participants identify their emotional intelligence abilities. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the link between EI and performance\nIdentify their personal and social competence scores\nDevelop their ‘personal competence’ to optimize professional success\nDevelop their ‘social competence’ to optimize organizational success\nApply the EI blueprint for continuous improvement\n\n\n\n\nTarget Audience\nIndividuals\, business professionals\, and managers/project managers\, who want to enhance their personal\, professional\, and organizational performance for a successful life. \n\n\nTarget Competencies\n\nEmpathy\nTeamwork\nCustomer service\nAnger management\nStress tolerance\nChange tolerance\nSelf-awareness\nSocial-awareness\nFlexibility\nAssertiveness\n\nOutline\n\n\nEmotional intelligence is linked to performance\n\n\n\nThe ROI of developing emotional intelligence\nEffective EI skills predict leadership excellence\nEmotional Intelligence predicts successful individual performance\nIt also predicts successful organizational performance\nUsed as  a key differentiator for your personal brand\nEI is a key differentiator for your organizational environment\nEI assessment and EQ score\n\n\n\nEmotional Intelligence: The personal competence\n\n\n\nEmotional intelligence\, IQ\, and personality\n\nEQ\nIQ\nPersonality\n\n\nThe bedrock of EI: Self-awareness\nWhen emotions hijack our ability to reason\n\nThe emotional brain\nThe rational brain\n\n\nPersonal competence: What I see\n\nAccurately perceiving my emotions\nStaying aware of my emotions as they happen\n\n\nPersonal competence: What I do\n\nUsing awareness of my emotions to stay flexible\nUsing awareness of my emotions to positively direct my behavior\n\n\n\n\n\nEmotional Intelligence: The social competence\n\n\n\nSocial competence: What I see\n\nAccurately picking up on emotions in other people\nUnderstanding what is really going on\n\n\nFocusing on understanding rather than judging\nAvoiding triggering emotional hijacks in others\n\nUsing questions\nAvoiding statements\n\n\nSocial competence: What I do\n\nUsing awareness of my emotions to manage interactions successfully\nUsing awareness of others’ emotions to manage interactions successfully\n\n\n\n\n\n\n\n\n\nPersonal Competence Management\n\n\n\nSelf-awareness strategies\n\nQuit treating my feelings as good or bad\nObserving the ripple effect from my emotions\nLeaning into my discomfort\nFeeling my emotions physically\nKnowing who and what pushes my buttons\nWatching myself like a hawk\nVisiting my values\nSeeking feedback\n\n\nSelf-management strategies\n\nBreathing right\nCreating an emotion list versus a reason list\nMaking my goals public\nCounting to ten\nSleeping on it\nSmiling and laughing more\nTaking control of my self-talk\nCleaning up my sleep hygiene\nIncluding a mental recharge in my schedule\n\n\n\n\n\nSocial Competence Management\n\n\n\nSocial awareness strategies\n\nGreeting people by name\nWatching body language\nMaking timing everything\nDeveloping a back-pocket question\nNot taking notes at meetings\nWatching EQ at the movies\nPracticing the art of listening\nStepping into their shoes\nSeeking the whole picture\nCatching the mood of the room\n\n\n\n\n\nRelationship management strategies\n\n\n\n\n\nBeing open and curious\nAvoiding giving mixed signals\nTaking feedback well\nBuilding trust\nHaving an “Open-door” policy\nOnly getting mad on purpose\nAcknowledging the other person’s feelings\nExplaining my decisions\, not just make them\nMaking my feedback direct and constructive\nAligning my intention with my impact\nOffering a “Fix-it” statement during a broken conversation\n\n\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)		\n			Phone Course Address\n			\n		\n		Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/emotional-intelligence-developing-people-skill-2/2028-03-27/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Leadership and Management
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/43544-Mv4pN6.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20280424
DTEND;VALUE=DATE:20280429
DTSTAMP:20260831T130833Z
CREATED:20260801T220000Z
LAST-MODIFIED:20260831T130833Z
UID:10071990-1840147200-1840579199@basatraining.com
SUMMARY:Emotional Intelligence: Developing People skill
DESCRIPTION:Emotional Intelligence\nWhy Attend\nThe performance of individuals is important as it determines the individuals’ success and the survival of the organization. In this course we will provide participants with the means to improve their performance levels through the competency that\, more than any other\, impacts everything one says and does. Emotional intelligence (EI) is that competency and it has been proven to be an important predictor of performance in the workplace\, a strong driver of leadership and a main force behind personal and organizational excellence. Participants to this course will explore and apply strategies that focus their energies and help them connect constructively with customers and colleagues for a more engaged and performing work environment. \n\nCourse Methodology\nThe course features the use of interactive exercises\, a variety of activities and roleplays focused on the development of EI. This course builds on the use of psychometrics that help participants identify their emotional intelligence abilities. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the link between EI and performance\nIdentify their personal and social competence scores\nDevelop their ‘personal competence’ to optimize professional success\nDevelop their ‘social competence’ to optimize organizational success\nApply the EI blueprint for continuous improvement\n\n\n\n\nTarget Audience\nIndividuals\, business professionals\, and managers/project managers\, who want to enhance their personal\, professional\, and organizational performance for a successful life. \n\n\nTarget Competencies\n\nEmpathy\nTeamwork\nCustomer service\nAnger management\nStress tolerance\nChange tolerance\nSelf-awareness\nSocial-awareness\nFlexibility\nAssertiveness\n\nOutline\n\n\nEmotional intelligence is linked to performance\n\n\n\nThe ROI of developing emotional intelligence\nEffective EI skills predict leadership excellence\nEmotional Intelligence predicts successful individual performance\nIt also predicts successful organizational performance\nUsed as  a key differentiator for your personal brand\nEI is a key differentiator for your organizational environment\nEI assessment and EQ score\n\n\n\nEmotional Intelligence: The personal competence\n\n\n\nEmotional intelligence\, IQ\, and personality\n\nEQ\nIQ\nPersonality\n\n\nThe bedrock of EI: Self-awareness\nWhen emotions hijack our ability to reason\n\nThe emotional brain\nThe rational brain\n\n\nPersonal competence: What I see\n\nAccurately perceiving my emotions\nStaying aware of my emotions as they happen\n\n\nPersonal competence: What I do\n\nUsing awareness of my emotions to stay flexible\nUsing awareness of my emotions to positively direct my behavior\n\n\n\n\n\nEmotional Intelligence: The social competence\n\n\n\nSocial competence: What I see\n\nAccurately picking up on emotions in other people\nUnderstanding what is really going on\n\n\nFocusing on understanding rather than judging\nAvoiding triggering emotional hijacks in others\n\nUsing questions\nAvoiding statements\n\n\nSocial competence: What I do\n\nUsing awareness of my emotions to manage interactions successfully\nUsing awareness of others’ emotions to manage interactions successfully\n\n\n\n\n\n\n\n\n\nPersonal Competence Management\n\n\n\nSelf-awareness strategies\n\nQuit treating my feelings as good or bad\nObserving the ripple effect from my emotions\nLeaning into my discomfort\nFeeling my emotions physically\nKnowing who and what pushes my buttons\nWatching myself like a hawk\nVisiting my values\nSeeking feedback\n\n\nSelf-management strategies\n\nBreathing right\nCreating an emotion list versus a reason list\nMaking my goals public\nCounting to ten\nSleeping on it\nSmiling and laughing more\nTaking control of my self-talk\nCleaning up my sleep hygiene\nIncluding a mental recharge in my schedule\n\n\n\n\n\nSocial Competence Management\n\n\n\nSocial awareness strategies\n\nGreeting people by name\nWatching body language\nMaking timing everything\nDeveloping a back-pocket question\nNot taking notes at meetings\nWatching EQ at the movies\nPracticing the art of listening\nStepping into their shoes\nSeeking the whole picture\nCatching the mood of the room\n\n\n\n\n\nRelationship management strategies\n\n\n\n\n\nBeing open and curious\nAvoiding giving mixed signals\nTaking feedback well\nBuilding trust\nHaving an “Open-door” policy\nOnly getting mad on purpose\nAcknowledging the other person’s feelings\nExplaining my decisions\, not just make them\nMaking my feedback direct and constructive\nAligning my intention with my impact\nOffering a “Fix-it” statement during a broken conversation\n\n\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubai		\n			Course Type Details\n			\n		\n		Additional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/emotional-intelligence-developing-people-skill-2/2028-04-24/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Leadership and Management
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/43544-Mv4pN6.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20280522
DTEND;VALUE=DATE:20280527
DTSTAMP:20260831T130833Z
CREATED:20260801T220000Z
LAST-MODIFIED:20260831T130833Z
UID:10071991-1842566400-1842998399@basatraining.com
SUMMARY:Emotional Intelligence: Developing People skill
DESCRIPTION:Emotional Intelligence\nWhy Attend\nThe performance of individuals is important as it determines the individuals’ success and the survival of the organization. In this course we will provide participants with the means to improve their performance levels through the competency that\, more than any other\, impacts everything one says and does. Emotional intelligence (EI) is that competency and it has been proven to be an important predictor of performance in the workplace\, a strong driver of leadership and a main force behind personal and organizational excellence. Participants to this course will explore and apply strategies that focus their energies and help them connect constructively with customers and colleagues for a more engaged and performing work environment. \n\nCourse Methodology\nThe course features the use of interactive exercises\, a variety of activities and roleplays focused on the development of EI. This course builds on the use of psychometrics that help participants identify their emotional intelligence abilities. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the link between EI and performance\nIdentify their personal and social competence scores\nDevelop their ‘personal competence’ to optimize professional success\nDevelop their ‘social competence’ to optimize organizational success\nApply the EI blueprint for continuous improvement\n\n\n\n\nTarget Audience\nIndividuals\, business professionals\, and managers/project managers\, who want to enhance their personal\, professional\, and organizational performance for a successful life. \n\n\nTarget Competencies\n\nEmpathy\nTeamwork\nCustomer service\nAnger management\nStress tolerance\nChange tolerance\nSelf-awareness\nSocial-awareness\nFlexibility\nAssertiveness\n\nOutline\n\n\nEmotional intelligence is linked to performance\n\n\n\nThe ROI of developing emotional intelligence\nEffective EI skills predict leadership excellence\nEmotional Intelligence predicts successful individual performance\nIt also predicts successful organizational performance\nUsed as  a key differentiator for your personal brand\nEI is a key differentiator for your organizational environment\nEI assessment and EQ score\n\n\n\nEmotional Intelligence: The personal competence\n\n\n\nEmotional intelligence\, IQ\, and personality\n\nEQ\nIQ\nPersonality\n\n\nThe bedrock of EI: Self-awareness\nWhen emotions hijack our ability to reason\n\nThe emotional brain\nThe rational brain\n\n\nPersonal competence: What I see\n\nAccurately perceiving my emotions\nStaying aware of my emotions as they happen\n\n\nPersonal competence: What I do\n\nUsing awareness of my emotions to stay flexible\nUsing awareness of my emotions to positively direct my behavior\n\n\n\n\n\nEmotional Intelligence: The social competence\n\n\n\nSocial competence: What I see\n\nAccurately picking up on emotions in other people\nUnderstanding what is really going on\n\n\nFocusing on understanding rather than judging\nAvoiding triggering emotional hijacks in others\n\nUsing questions\nAvoiding statements\n\n\nSocial competence: What I do\n\nUsing awareness of my emotions to manage interactions successfully\nUsing awareness of others’ emotions to manage interactions successfully\n\n\n\n\n\n\n\n\n\nPersonal Competence Management\n\n\n\nSelf-awareness strategies\n\nQuit treating my feelings as good or bad\nObserving the ripple effect from my emotions\nLeaning into my discomfort\nFeeling my emotions physically\nKnowing who and what pushes my buttons\nWatching myself like a hawk\nVisiting my values\nSeeking feedback\n\n\nSelf-management strategies\n\nBreathing right\nCreating an emotion list versus a reason list\nMaking my goals public\nCounting to ten\nSleeping on it\nSmiling and laughing more\nTaking control of my self-talk\nCleaning up my sleep hygiene\nIncluding a mental recharge in my schedule\n\n\n\n\n\nSocial Competence Management\n\n\n\nSocial awareness strategies\n\nGreeting people by name\nWatching body language\nMaking timing everything\nDeveloping a back-pocket question\nNot taking notes at meetings\nWatching EQ at the movies\nPracticing the art of listening\nStepping into their shoes\nSeeking the whole picture\nCatching the mood of the room\n\n\n\n\n\nRelationship management strategies\n\n\n\n\n\nBeing open and curious\nAvoiding giving mixed signals\nTaking feedback well\nBuilding trust\nHaving an “Open-door” policy\nOnly getting mad on purpose\nAcknowledging the other person’s feelings\nExplaining my decisions\, not just make them\nMaking my feedback direct and constructive\nAligning my intention with my impact\nOffering a “Fix-it” statement during a broken conversation\n\n\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLast		\n			Address Contact Additional\n			\n		\n		Email *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/emotional-intelligence-developing-people-skill-2/2028-05-22/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Leadership and Management
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/43544-Mv4pN6.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20280626
DTEND;VALUE=DATE:20280701
DTSTAMP:20260831T130833Z
CREATED:20260801T220000Z
LAST-MODIFIED:20260831T130833Z
UID:10071992-1845590400-1846022399@basatraining.com
SUMMARY:Emotional Intelligence: Developing People skill
DESCRIPTION:Emotional Intelligence\nWhy Attend\nThe performance of individuals is important as it determines the individuals’ success and the survival of the organization. In this course we will provide participants with the means to improve their performance levels through the competency that\, more than any other\, impacts everything one says and does. Emotional intelligence (EI) is that competency and it has been proven to be an important predictor of performance in the workplace\, a strong driver of leadership and a main force behind personal and organizational excellence. Participants to this course will explore and apply strategies that focus their energies and help them connect constructively with customers and colleagues for a more engaged and performing work environment. \n\nCourse Methodology\nThe course features the use of interactive exercises\, a variety of activities and roleplays focused on the development of EI. This course builds on the use of psychometrics that help participants identify their emotional intelligence abilities. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the link between EI and performance\nIdentify their personal and social competence scores\nDevelop their ‘personal competence’ to optimize professional success\nDevelop their ‘social competence’ to optimize organizational success\nApply the EI blueprint for continuous improvement\n\n\n\n\nTarget Audience\nIndividuals\, business professionals\, and managers/project managers\, who want to enhance their personal\, professional\, and organizational performance for a successful life. \n\n\nTarget Competencies\n\nEmpathy\nTeamwork\nCustomer service\nAnger management\nStress tolerance\nChange tolerance\nSelf-awareness\nSocial-awareness\nFlexibility\nAssertiveness\n\nOutline\n\n\nEmotional intelligence is linked to performance\n\n\n\nThe ROI of developing emotional intelligence\nEffective EI skills predict leadership excellence\nEmotional Intelligence predicts successful individual performance\nIt also predicts successful organizational performance\nUsed as  a key differentiator for your personal brand\nEI is a key differentiator for your organizational environment\nEI assessment and EQ score\n\n\n\nEmotional Intelligence: The personal competence\n\n\n\nEmotional intelligence\, IQ\, and personality\n\nEQ\nIQ\nPersonality\n\n\nThe bedrock of EI: Self-awareness\nWhen emotions hijack our ability to reason\n\nThe emotional brain\nThe rational brain\n\n\nPersonal competence: What I see\n\nAccurately perceiving my emotions\nStaying aware of my emotions as they happen\n\n\nPersonal competence: What I do\n\nUsing awareness of my emotions to stay flexible\nUsing awareness of my emotions to positively direct my behavior\n\n\n\n\n\nEmotional Intelligence: The social competence\n\n\n\nSocial competence: What I see\n\nAccurately picking up on emotions in other people\nUnderstanding what is really going on\n\n\nFocusing on understanding rather than judging\nAvoiding triggering emotional hijacks in others\n\nUsing questions\nAvoiding statements\n\n\nSocial competence: What I do\n\nUsing awareness of my emotions to manage interactions successfully\nUsing awareness of others’ emotions to manage interactions successfully\n\n\n\n\n\n\n\n\n\nPersonal Competence Management\n\n\n\nSelf-awareness strategies\n\nQuit treating my feelings as good or bad\nObserving the ripple effect from my emotions\nLeaning into my discomfort\nFeeling my emotions physically\nKnowing who and what pushes my buttons\nWatching myself like a hawk\nVisiting my values\nSeeking feedback\n\n\nSelf-management strategies\n\nBreathing right\nCreating an emotion list versus a reason list\nMaking my goals public\nCounting to ten\nSleeping on it\nSmiling and laughing more\nTaking control of my self-talk\nCleaning up my sleep hygiene\nIncluding a mental recharge in my schedule\n\n\n\n\n\nSocial Competence Management\n\n\n\nSocial awareness strategies\n\nGreeting people by name\nWatching body language\nMaking timing everything\nDeveloping a back-pocket question\nNot taking notes at meetings\nWatching EQ at the movies\nPracticing the art of listening\nStepping into their shoes\nSeeking the whole picture\nCatching the mood of the room\n\n\n\n\n\nRelationship management strategies\n\n\n\n\n\nBeing open and curious\nAvoiding giving mixed signals\nTaking feedback well\nBuilding trust\nHaving an “Open-door” policy\nOnly getting mad on purpose\nAcknowledging the other person’s feelings\nExplaining my decisions\, not just make them\nMaking my feedback direct and constructive\nAligning my intention with my impact\nOffering a “Fix-it” statement during a broken conversation\n\n\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubai		\n			Name Participants Venue\n			\n		\n		Additional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/emotional-intelligence-developing-people-skill-2/2028-06-26/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Leadership and Management
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/43544-Mv4pN6.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20280724
DTEND;VALUE=DATE:20280729
DTSTAMP:20260831T130833Z
CREATED:20260801T220000Z
LAST-MODIFIED:20260831T130833Z
UID:10071993-1848009600-1848441599@basatraining.com
SUMMARY:Emotional Intelligence: Developing People skill
DESCRIPTION:Emotional Intelligence\nWhy Attend\nThe performance of individuals is important as it determines the individuals’ success and the survival of the organization. In this course we will provide participants with the means to improve their performance levels through the competency that\, more than any other\, impacts everything one says and does. Emotional intelligence (EI) is that competency and it has been proven to be an important predictor of performance in the workplace\, a strong driver of leadership and a main force behind personal and organizational excellence. Participants to this course will explore and apply strategies that focus their energies and help them connect constructively with customers and colleagues for a more engaged and performing work environment. \n\nCourse Methodology\nThe course features the use of interactive exercises\, a variety of activities and roleplays focused on the development of EI. This course builds on the use of psychometrics that help participants identify their emotional intelligence abilities. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the link between EI and performance\nIdentify their personal and social competence scores\nDevelop their ‘personal competence’ to optimize professional success\nDevelop their ‘social competence’ to optimize organizational success\nApply the EI blueprint for continuous improvement\n\n\n\n\nTarget Audience\nIndividuals\, business professionals\, and managers/project managers\, who want to enhance their personal\, professional\, and organizational performance for a successful life. \n\n\nTarget Competencies\n\nEmpathy\nTeamwork\nCustomer service\nAnger management\nStress tolerance\nChange tolerance\nSelf-awareness\nSocial-awareness\nFlexibility\nAssertiveness\n\nOutline\n\n\nEmotional intelligence is linked to performance\n\n\n\nThe ROI of developing emotional intelligence\nEffective EI skills predict leadership excellence\nEmotional Intelligence predicts successful individual performance\nIt also predicts successful organizational performance\nUsed as  a key differentiator for your personal brand\nEI is a key differentiator for your organizational environment\nEI assessment and EQ score\n\n\n\nEmotional Intelligence: The personal competence\n\n\n\nEmotional intelligence\, IQ\, and personality\n\nEQ\nIQ\nPersonality\n\n\nThe bedrock of EI: Self-awareness\nWhen emotions hijack our ability to reason\n\nThe emotional brain\nThe rational brain\n\n\nPersonal competence: What I see\n\nAccurately perceiving my emotions\nStaying aware of my emotions as they happen\n\n\nPersonal competence: What I do\n\nUsing awareness of my emotions to stay flexible\nUsing awareness of my emotions to positively direct my behavior\n\n\n\n\n\nEmotional Intelligence: The social competence\n\n\n\nSocial competence: What I see\n\nAccurately picking up on emotions in other people\nUnderstanding what is really going on\n\n\nFocusing on understanding rather than judging\nAvoiding triggering emotional hijacks in others\n\nUsing questions\nAvoiding statements\n\n\nSocial competence: What I do\n\nUsing awareness of my emotions to manage interactions successfully\nUsing awareness of others’ emotions to manage interactions successfully\n\n\n\n\n\n\n\n\n\nPersonal Competence Management\n\n\n\nSelf-awareness strategies\n\nQuit treating my feelings as good or bad\nObserving the ripple effect from my emotions\nLeaning into my discomfort\nFeeling my emotions physically\nKnowing who and what pushes my buttons\nWatching myself like a hawk\nVisiting my values\nSeeking feedback\n\n\nSelf-management strategies\n\nBreathing right\nCreating an emotion list versus a reason list\nMaking my goals public\nCounting to ten\nSleeping on it\nSmiling and laughing more\nTaking control of my self-talk\nCleaning up my sleep hygiene\nIncluding a mental recharge in my schedule\n\n\n\n\n\nSocial Competence Management\n\n\n\nSocial awareness strategies\n\nGreeting people by name\nWatching body language\nMaking timing everything\nDeveloping a back-pocket question\nNot taking notes at meetings\nWatching EQ at the movies\nPracticing the art of listening\nStepping into their shoes\nSeeking the whole picture\nCatching the mood of the room\n\n\n\n\n\nRelationship management strategies\n\n\n\n\n\nBeing open and curious\nAvoiding giving mixed signals\nTaking feedback well\nBuilding trust\nHaving an “Open-door” policy\nOnly getting mad on purpose\nAcknowledging the other person’s feelings\nExplaining my decisions\, not just make them\nMaking my feedback direct and constructive\nAligning my intention with my impact\nOffering a “Fix-it” statement during a broken conversation\n\n\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *		\n			Organization of Email\n			\n		\n		AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/emotional-intelligence-developing-people-skill-2/2028-07-24/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Leadership and Management
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/43544-Mv4pN6.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20280828
DTEND;VALUE=DATE:20280902
DTSTAMP:20260831T130833Z
CREATED:20260801T220000Z
LAST-MODIFIED:20260831T130833Z
UID:10071994-1851033600-1851465599@basatraining.com
SUMMARY:Emotional Intelligence: Developing People skill
DESCRIPTION:Emotional Intelligence\nWhy Attend\nThe performance of individuals is important as it determines the individuals’ success and the survival of the organization. In this course we will provide participants with the means to improve their performance levels through the competency that\, more than any other\, impacts everything one says and does. Emotional intelligence (EI) is that competency and it has been proven to be an important predictor of performance in the workplace\, a strong driver of leadership and a main force behind personal and organizational excellence. Participants to this course will explore and apply strategies that focus their energies and help them connect constructively with customers and colleagues for a more engaged and performing work environment. \n\nCourse Methodology\nThe course features the use of interactive exercises\, a variety of activities and roleplays focused on the development of EI. This course builds on the use of psychometrics that help participants identify their emotional intelligence abilities. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the link between EI and performance\nIdentify their personal and social competence scores\nDevelop their ‘personal competence’ to optimize professional success\nDevelop their ‘social competence’ to optimize organizational success\nApply the EI blueprint for continuous improvement\n\n\n\n\nTarget Audience\nIndividuals\, business professionals\, and managers/project managers\, who want to enhance their personal\, professional\, and organizational performance for a successful life. \n\n\nTarget Competencies\n\nEmpathy\nTeamwork\nCustomer service\nAnger management\nStress tolerance\nChange tolerance\nSelf-awareness\nSocial-awareness\nFlexibility\nAssertiveness\n\nOutline\n\n\nEmotional intelligence is linked to performance\n\n\n\nThe ROI of developing emotional intelligence\nEffective EI skills predict leadership excellence\nEmotional Intelligence predicts successful individual performance\nIt also predicts successful organizational performance\nUsed as  a key differentiator for your personal brand\nEI is a key differentiator for your organizational environment\nEI assessment and EQ score\n\n\n\nEmotional Intelligence: The personal competence\n\n\n\nEmotional intelligence\, IQ\, and personality\n\nEQ\nIQ\nPersonality\n\n\nThe bedrock of EI: Self-awareness\nWhen emotions hijack our ability to reason\n\nThe emotional brain\nThe rational brain\n\n\nPersonal competence: What I see\n\nAccurately perceiving my emotions\nStaying aware of my emotions as they happen\n\n\nPersonal competence: What I do\n\nUsing awareness of my emotions to stay flexible\nUsing awareness of my emotions to positively direct my behavior\n\n\n\n\n\nEmotional Intelligence: The social competence\n\n\n\nSocial competence: What I see\n\nAccurately picking up on emotions in other people\nUnderstanding what is really going on\n\n\nFocusing on understanding rather than judging\nAvoiding triggering emotional hijacks in others\n\nUsing questions\nAvoiding statements\n\n\nSocial competence: What I do\n\nUsing awareness of my emotions to manage interactions successfully\nUsing awareness of others’ emotions to manage interactions successfully\n\n\n\n\n\n\n\n\n\nPersonal Competence Management\n\n\n\nSelf-awareness strategies\n\nQuit treating my feelings as good or bad\nObserving the ripple effect from my emotions\nLeaning into my discomfort\nFeeling my emotions physically\nKnowing who and what pushes my buttons\nWatching myself like a hawk\nVisiting my values\nSeeking feedback\n\n\nSelf-management strategies\n\nBreathing right\nCreating an emotion list versus a reason list\nMaking my goals public\nCounting to ten\nSleeping on it\nSmiling and laughing more\nTaking control of my self-talk\nCleaning up my sleep hygiene\nIncluding a mental recharge in my schedule\n\n\n\n\n\nSocial Competence Management\n\n\n\nSocial awareness strategies\n\nGreeting people by name\nWatching body language\nMaking timing everything\nDeveloping a back-pocket question\nNot taking notes at meetings\nWatching EQ at the movies\nPracticing the art of listening\nStepping into their shoes\nSeeking the whole picture\nCatching the mood of the room\n\n\n\n\n\nRelationship management strategies\n\n\n\n\n\nBeing open and curious\nAvoiding giving mixed signals\nTaking feedback well\nBuilding trust\nHaving an “Open-door” policy\nOnly getting mad on purpose\nAcknowledging the other person’s feelings\nExplaining my decisions\, not just make them\nMaking my feedback direct and constructive\nAligning my intention with my impact\nOffering a “Fix-it” statement during a broken conversation\n\n\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.		\n			Details Course Number\n			\n		\n		Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/emotional-intelligence-developing-people-skill-2/2028-08-28/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Leadership and Management
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/43544-Mv4pN6.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20280925
DTEND;VALUE=DATE:20280930
DTSTAMP:20260831T130833Z
CREATED:20260801T220000Z
LAST-MODIFIED:20260831T130833Z
UID:10071995-1853452800-1853884799@basatraining.com
SUMMARY:Emotional Intelligence: Developing People skill
DESCRIPTION:Emotional Intelligence\nWhy Attend\nThe performance of individuals is important as it determines the individuals’ success and the survival of the organization. In this course we will provide participants with the means to improve their performance levels through the competency that\, more than any other\, impacts everything one says and does. Emotional intelligence (EI) is that competency and it has been proven to be an important predictor of performance in the workplace\, a strong driver of leadership and a main force behind personal and organizational excellence. Participants to this course will explore and apply strategies that focus their energies and help them connect constructively with customers and colleagues for a more engaged and performing work environment. \n\nCourse Methodology\nThe course features the use of interactive exercises\, a variety of activities and roleplays focused on the development of EI. This course builds on the use of psychometrics that help participants identify their emotional intelligence abilities. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the link between EI and performance\nIdentify their personal and social competence scores\nDevelop their ‘personal competence’ to optimize professional success\nDevelop their ‘social competence’ to optimize organizational success\nApply the EI blueprint for continuous improvement\n\n\n\n\nTarget Audience\nIndividuals\, business professionals\, and managers/project managers\, who want to enhance their personal\, professional\, and organizational performance for a successful life. \n\n\nTarget Competencies\n\nEmpathy\nTeamwork\nCustomer service\nAnger management\nStress tolerance\nChange tolerance\nSelf-awareness\nSocial-awareness\nFlexibility\nAssertiveness\n\nOutline\n\n\nEmotional intelligence is linked to performance\n\n\n\nThe ROI of developing emotional intelligence\nEffective EI skills predict leadership excellence\nEmotional Intelligence predicts successful individual performance\nIt also predicts successful organizational performance\nUsed as  a key differentiator for your personal brand\nEI is a key differentiator for your organizational environment\nEI assessment and EQ score\n\n\n\nEmotional Intelligence: The personal competence\n\n\n\nEmotional intelligence\, IQ\, and personality\n\nEQ\nIQ\nPersonality\n\n\nThe bedrock of EI: Self-awareness\nWhen emotions hijack our ability to reason\n\nThe emotional brain\nThe rational brain\n\n\nPersonal competence: What I see\n\nAccurately perceiving my emotions\nStaying aware of my emotions as they happen\n\n\nPersonal competence: What I do\n\nUsing awareness of my emotions to stay flexible\nUsing awareness of my emotions to positively direct my behavior\n\n\n\n\n\nEmotional Intelligence: The social competence\n\n\n\nSocial competence: What I see\n\nAccurately picking up on emotions in other people\nUnderstanding what is really going on\n\n\nFocusing on understanding rather than judging\nAvoiding triggering emotional hijacks in others\n\nUsing questions\nAvoiding statements\n\n\nSocial competence: What I do\n\nUsing awareness of my emotions to manage interactions successfully\nUsing awareness of others’ emotions to manage interactions successfully\n\n\n\n\n\n\n\n\n\nPersonal Competence Management\n\n\n\nSelf-awareness strategies\n\nQuit treating my feelings as good or bad\nObserving the ripple effect from my emotions\nLeaning into my discomfort\nFeeling my emotions physically\nKnowing who and what pushes my buttons\nWatching myself like a hawk\nVisiting my values\nSeeking feedback\n\n\nSelf-management strategies\n\nBreathing right\nCreating an emotion list versus a reason list\nMaking my goals public\nCounting to ten\nSleeping on it\nSmiling and laughing more\nTaking control of my self-talk\nCleaning up my sleep hygiene\nIncluding a mental recharge in my schedule\n\n\n\n\n\nSocial Competence Management\n\n\n\nSocial awareness strategies\n\nGreeting people by name\nWatching body language\nMaking timing everything\nDeveloping a back-pocket question\nNot taking notes at meetings\nWatching EQ at the movies\nPracticing the art of listening\nStepping into their shoes\nSeeking the whole picture\nCatching the mood of the room\n\n\n\n\n\nRelationship management strategies\n\n\n\n\n\nBeing open and curious\nAvoiding giving mixed signals\nTaking feedback well\nBuilding trust\nHaving an “Open-door” policy\nOnly getting mad on purpose\nAcknowledging the other person’s feelings\nExplaining my decisions\, not just make them\nMaking my feedback direct and constructive\nAligning my intention with my impact\nOffering a “Fix-it” statement during a broken conversation\n\n\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *		\n			Participants Number Organization\n			\n		\n		Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/emotional-intelligence-developing-people-skill-2/2028-09-25/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Leadership and Management
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/43544-Mv4pN6.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20281023
DTEND;VALUE=DATE:20281028
DTSTAMP:20260831T130833Z
CREATED:20260801T220000Z
LAST-MODIFIED:20260831T130833Z
UID:10071996-1855872000-1856303999@basatraining.com
SUMMARY:Emotional Intelligence: Developing People skill
DESCRIPTION:Emotional Intelligence\nWhy Attend\nThe performance of individuals is important as it determines the individuals’ success and the survival of the organization. In this course we will provide participants with the means to improve their performance levels through the competency that\, more than any other\, impacts everything one says and does. Emotional intelligence (EI) is that competency and it has been proven to be an important predictor of performance in the workplace\, a strong driver of leadership and a main force behind personal and organizational excellence. Participants to this course will explore and apply strategies that focus their energies and help them connect constructively with customers and colleagues for a more engaged and performing work environment. \n\nCourse Methodology\nThe course features the use of interactive exercises\, a variety of activities and roleplays focused on the development of EI. This course builds on the use of psychometrics that help participants identify their emotional intelligence abilities. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the link between EI and performance\nIdentify their personal and social competence scores\nDevelop their ‘personal competence’ to optimize professional success\nDevelop their ‘social competence’ to optimize organizational success\nApply the EI blueprint for continuous improvement\n\n\n\n\nTarget Audience\nIndividuals\, business professionals\, and managers/project managers\, who want to enhance their personal\, professional\, and organizational performance for a successful life. \n\n\nTarget Competencies\n\nEmpathy\nTeamwork\nCustomer service\nAnger management\nStress tolerance\nChange tolerance\nSelf-awareness\nSocial-awareness\nFlexibility\nAssertiveness\n\nOutline\n\n\nEmotional intelligence is linked to performance\n\n\n\nThe ROI of developing emotional intelligence\nEffective EI skills predict leadership excellence\nEmotional Intelligence predicts successful individual performance\nIt also predicts successful organizational performance\nUsed as  a key differentiator for your personal brand\nEI is a key differentiator for your organizational environment\nEI assessment and EQ score\n\n\n\nEmotional Intelligence: The personal competence\n\n\n\nEmotional intelligence\, IQ\, and personality\n\nEQ\nIQ\nPersonality\n\n\nThe bedrock of EI: Self-awareness\nWhen emotions hijack our ability to reason\n\nThe emotional brain\nThe rational brain\n\n\nPersonal competence: What I see\n\nAccurately perceiving my emotions\nStaying aware of my emotions as they happen\n\n\nPersonal competence: What I do\n\nUsing awareness of my emotions to stay flexible\nUsing awareness of my emotions to positively direct my behavior\n\n\n\n\n\nEmotional Intelligence: The social competence\n\n\n\nSocial competence: What I see\n\nAccurately picking up on emotions in other people\nUnderstanding what is really going on\n\n\nFocusing on understanding rather than judging\nAvoiding triggering emotional hijacks in others\n\nUsing questions\nAvoiding statements\n\n\nSocial competence: What I do\n\nUsing awareness of my emotions to manage interactions successfully\nUsing awareness of others’ emotions to manage interactions successfully\n\n\n\n\n\n\n\n\n\nPersonal Competence Management\n\n\n\nSelf-awareness strategies\n\nQuit treating my feelings as good or bad\nObserving the ripple effect from my emotions\nLeaning into my discomfort\nFeeling my emotions physically\nKnowing who and what pushes my buttons\nWatching myself like a hawk\nVisiting my values\nSeeking feedback\n\n\nSelf-management strategies\n\nBreathing right\nCreating an emotion list versus a reason list\nMaking my goals public\nCounting to ten\nSleeping on it\nSmiling and laughing more\nTaking control of my self-talk\nCleaning up my sleep hygiene\nIncluding a mental recharge in my schedule\n\n\n\n\n\nSocial Competence Management\n\n\n\nSocial awareness strategies\n\nGreeting people by name\nWatching body language\nMaking timing everything\nDeveloping a back-pocket question\nNot taking notes at meetings\nWatching EQ at the movies\nPracticing the art of listening\nStepping into their shoes\nSeeking the whole picture\nCatching the mood of the room\n\n\n\n\n\nRelationship management strategies\n\n\n\n\n\nBeing open and curious\nAvoiding giving mixed signals\nTaking feedback well\nBuilding trust\nHaving an “Open-door” policy\nOnly getting mad on purpose\nAcknowledging the other person’s feelings\nExplaining my decisions\, not just make them\nMaking my feedback direct and constructive\nAligning my intention with my impact\nOffering a “Fix-it” statement during a broken conversation\n\n\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLast		\n			Contact Address Course\n			\n		\n		Number of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/emotional-intelligence-developing-people-skill-2/2028-10-23/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Leadership and Management
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/43544-Mv4pN6.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20281127
DTEND;VALUE=DATE:20281202
DTSTAMP:20260831T130833Z
CREATED:20260801T220000Z
LAST-MODIFIED:20260831T130833Z
UID:10042477-1858896000-1859327999@basatraining.com
SUMMARY:Emotional Intelligence: Developing People skill
DESCRIPTION:Emotional Intelligence\nWhy Attend\nThe performance of individuals is important as it determines the individuals’ success and the survival of the organization. In this course we will provide participants with the means to improve their performance levels through the competency that\, more than any other\, impacts everything one says and does. Emotional intelligence (EI) is that competency and it has been proven to be an important predictor of performance in the workplace\, a strong driver of leadership and a main force behind personal and organizational excellence. Participants to this course will explore and apply strategies that focus their energies and help them connect constructively with customers and colleagues for a more engaged and performing work environment. \n\nCourse Methodology\nThe course features the use of interactive exercises\, a variety of activities and roleplays focused on the development of EI. This course builds on the use of psychometrics that help participants identify their emotional intelligence abilities. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the link between EI and performance\nIdentify their personal and social competence scores\nDevelop their ‘personal competence’ to optimize professional success\nDevelop their ‘social competence’ to optimize organizational success\nApply the EI blueprint for continuous improvement\n\n\n\n\nTarget Audience\nIndividuals\, business professionals\, and managers/project managers\, who want to enhance their personal\, professional\, and organizational performance for a successful life. \n\n\nTarget Competencies\n\nEmpathy\nTeamwork\nCustomer service\nAnger management\nStress tolerance\nChange tolerance\nSelf-awareness\nSocial-awareness\nFlexibility\nAssertiveness\n\nOutline\n\n\nEmotional intelligence is linked to performance\n\n\n\nThe ROI of developing emotional intelligence\nEffective EI skills predict leadership excellence\nEmotional Intelligence predicts successful individual performance\nIt also predicts successful organizational performance\nUsed as  a key differentiator for your personal brand\nEI is a key differentiator for your organizational environment\nEI assessment and EQ score\n\n\n\nEmotional Intelligence: The personal competence\n\n\n\nEmotional intelligence\, IQ\, and personality\n\nEQ\nIQ\nPersonality\n\n\nThe bedrock of EI: Self-awareness\nWhen emotions hijack our ability to reason\n\nThe emotional brain\nThe rational brain\n\n\nPersonal competence: What I see\n\nAccurately perceiving my emotions\nStaying aware of my emotions as they happen\n\n\nPersonal competence: What I do\n\nUsing awareness of my emotions to stay flexible\nUsing awareness of my emotions to positively direct my behavior\n\n\n\n\n\nEmotional Intelligence: The social competence\n\n\n\nSocial competence: What I see\n\nAccurately picking up on emotions in other people\nUnderstanding what is really going on\n\n\nFocusing on understanding rather than judging\nAvoiding triggering emotional hijacks in others\n\nUsing questions\nAvoiding statements\n\n\nSocial competence: What I do\n\nUsing awareness of my emotions to manage interactions successfully\nUsing awareness of others’ emotions to manage interactions successfully\n\n\n\n\n\n\n\n\n\nPersonal Competence Management\n\n\n\nSelf-awareness strategies\n\nQuit treating my feelings as good or bad\nObserving the ripple effect from my emotions\nLeaning into my discomfort\nFeeling my emotions physically\nKnowing who and what pushes my buttons\nWatching myself like a hawk\nVisiting my values\nSeeking feedback\n\n\nSelf-management strategies\n\nBreathing right\nCreating an emotion list versus a reason list\nMaking my goals public\nCounting to ten\nSleeping on it\nSmiling and laughing more\nTaking control of my self-talk\nCleaning up my sleep hygiene\nIncluding a mental recharge in my schedule\n\n\n\n\n\nSocial Competence Management\n\n\n\nSocial awareness strategies\n\nGreeting people by name\nWatching body language\nMaking timing everything\nDeveloping a back-pocket question\nNot taking notes at meetings\nWatching EQ at the movies\nPracticing the art of listening\nStepping into their shoes\nSeeking the whole picture\nCatching the mood of the room\n\n\n\n\n\nRelationship management strategies\n\n\n\n\n\nBeing open and curious\nAvoiding giving mixed signals\nTaking feedback well\nBuilding trust\nHaving an “Open-door” policy\nOnly getting mad on purpose\nAcknowledging the other person’s feelings\nExplaining my decisions\, not just make them\nMaking my feedback direct and constructive\nAligning my intention with my impact\nOffering a “Fix-it” statement during a broken conversation\n\n\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLast		\n			2 Details Number\n			\n		\n		Number of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/emotional-intelligence-developing-people-skill-2/2028-11-27/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Leadership and Management
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/43544-Mv4pN6.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20281225
DTEND;VALUE=DATE:20281230
DTSTAMP:20260831T130833Z
CREATED:20260801T220000Z
LAST-MODIFIED:20260831T130833Z
UID:10071997-1861315200-1861747199@basatraining.com
SUMMARY:Emotional Intelligence: Developing People skill
DESCRIPTION:Emotional Intelligence\nWhy Attend\nThe performance of individuals is important as it determines the individuals’ success and the survival of the organization. In this course we will provide participants with the means to improve their performance levels through the competency that\, more than any other\, impacts everything one says and does. Emotional intelligence (EI) is that competency and it has been proven to be an important predictor of performance in the workplace\, a strong driver of leadership and a main force behind personal and organizational excellence. Participants to this course will explore and apply strategies that focus their energies and help them connect constructively with customers and colleagues for a more engaged and performing work environment. \n\nCourse Methodology\nThe course features the use of interactive exercises\, a variety of activities and roleplays focused on the development of EI. This course builds on the use of psychometrics that help participants identify their emotional intelligence abilities. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the link between EI and performance\nIdentify their personal and social competence scores\nDevelop their ‘personal competence’ to optimize professional success\nDevelop their ‘social competence’ to optimize organizational success\nApply the EI blueprint for continuous improvement\n\n\n\n\nTarget Audience\nIndividuals\, business professionals\, and managers/project managers\, who want to enhance their personal\, professional\, and organizational performance for a successful life. \n\n\nTarget Competencies\n\nEmpathy\nTeamwork\nCustomer service\nAnger management\nStress tolerance\nChange tolerance\nSelf-awareness\nSocial-awareness\nFlexibility\nAssertiveness\n\nOutline\n\n\nEmotional intelligence is linked to performance\n\n\n\nThe ROI of developing emotional intelligence\nEffective EI skills predict leadership excellence\nEmotional Intelligence predicts successful individual performance\nIt also predicts successful organizational performance\nUsed as  a key differentiator for your personal brand\nEI is a key differentiator for your organizational environment\nEI assessment and EQ score\n\n\n\nEmotional Intelligence: The personal competence\n\n\n\nEmotional intelligence\, IQ\, and personality\n\nEQ\nIQ\nPersonality\n\n\nThe bedrock of EI: Self-awareness\nWhen emotions hijack our ability to reason\n\nThe emotional brain\nThe rational brain\n\n\nPersonal competence: What I see\n\nAccurately perceiving my emotions\nStaying aware of my emotions as they happen\n\n\nPersonal competence: What I do\n\nUsing awareness of my emotions to stay flexible\nUsing awareness of my emotions to positively direct my behavior\n\n\n\n\n\nEmotional Intelligence: The social competence\n\n\n\nSocial competence: What I see\n\nAccurately picking up on emotions in other people\nUnderstanding what is really going on\n\n\nFocusing on understanding rather than judging\nAvoiding triggering emotional hijacks in others\n\nUsing questions\nAvoiding statements\n\n\nSocial competence: What I do\n\nUsing awareness of my emotions to manage interactions successfully\nUsing awareness of others’ emotions to manage interactions successfully\n\n\n\n\n\n\n\n\n\nPersonal Competence Management\n\n\n\nSelf-awareness strategies\n\nQuit treating my feelings as good or bad\nObserving the ripple effect from my emotions\nLeaning into my discomfort\nFeeling my emotions physically\nKnowing who and what pushes my buttons\nWatching myself like a hawk\nVisiting my values\nSeeking feedback\n\n\nSelf-management strategies\n\nBreathing right\nCreating an emotion list versus a reason list\nMaking my goals public\nCounting to ten\nSleeping on it\nSmiling and laughing more\nTaking control of my self-talk\nCleaning up my sleep hygiene\nIncluding a mental recharge in my schedule\n\n\n\n\n\nSocial Competence Management\n\n\n\nSocial awareness strategies\n\nGreeting people by name\nWatching body language\nMaking timing everything\nDeveloping a back-pocket question\nNot taking notes at meetings\nWatching EQ at the movies\nPracticing the art of listening\nStepping into their shoes\nSeeking the whole picture\nCatching the mood of the room\n\n\n\n\n\nRelationship management strategies\n\n\n\n\n\nBeing open and curious\nAvoiding giving mixed signals\nTaking feedback well\nBuilding trust\nHaving an “Open-door” policy\nOnly getting mad on purpose\nAcknowledging the other person’s feelings\nExplaining my decisions\, not just make them\nMaking my feedback direct and constructive\nAligning my intention with my impact\nOffering a “Fix-it” statement during a broken conversation\n\n\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLast		\n			Name Address Applicant\n			\n		\n		Email *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/emotional-intelligence-developing-people-skill-2/2028-12-25/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Leadership and Management
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/43544-Mv4pN6.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20290122
DTEND;VALUE=DATE:20290127
DTSTAMP:20260831T130833Z
CREATED:20260801T220000Z
LAST-MODIFIED:20260831T130833Z
UID:10071998-1863734400-1864166399@basatraining.com
SUMMARY:Emotional Intelligence: Developing People skill
DESCRIPTION:Emotional Intelligence\nWhy Attend\nThe performance of individuals is important as it determines the individuals’ success and the survival of the organization. In this course we will provide participants with the means to improve their performance levels through the competency that\, more than any other\, impacts everything one says and does. Emotional intelligence (EI) is that competency and it has been proven to be an important predictor of performance in the workplace\, a strong driver of leadership and a main force behind personal and organizational excellence. Participants to this course will explore and apply strategies that focus their energies and help them connect constructively with customers and colleagues for a more engaged and performing work environment. \n\nCourse Methodology\nThe course features the use of interactive exercises\, a variety of activities and roleplays focused on the development of EI. This course builds on the use of psychometrics that help participants identify their emotional intelligence abilities. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the link between EI and performance\nIdentify their personal and social competence scores\nDevelop their ‘personal competence’ to optimize professional success\nDevelop their ‘social competence’ to optimize organizational success\nApply the EI blueprint for continuous improvement\n\n\n\n\nTarget Audience\nIndividuals\, business professionals\, and managers/project managers\, who want to enhance their personal\, professional\, and organizational performance for a successful life. \n\n\nTarget Competencies\n\nEmpathy\nTeamwork\nCustomer service\nAnger management\nStress tolerance\nChange tolerance\nSelf-awareness\nSocial-awareness\nFlexibility\nAssertiveness\n\nOutline\n\n\nEmotional intelligence is linked to performance\n\n\n\nThe ROI of developing emotional intelligence\nEffective EI skills predict leadership excellence\nEmotional Intelligence predicts successful individual performance\nIt also predicts successful organizational performance\nUsed as  a key differentiator for your personal brand\nEI is a key differentiator for your organizational environment\nEI assessment and EQ score\n\n\n\nEmotional Intelligence: The personal competence\n\n\n\nEmotional intelligence\, IQ\, and personality\n\nEQ\nIQ\nPersonality\n\n\nThe bedrock of EI: Self-awareness\nWhen emotions hijack our ability to reason\n\nThe emotional brain\nThe rational brain\n\n\nPersonal competence: What I see\n\nAccurately perceiving my emotions\nStaying aware of my emotions as they happen\n\n\nPersonal competence: What I do\n\nUsing awareness of my emotions to stay flexible\nUsing awareness of my emotions to positively direct my behavior\n\n\n\n\n\nEmotional Intelligence: The social competence\n\n\n\nSocial competence: What I see\n\nAccurately picking up on emotions in other people\nUnderstanding what is really going on\n\n\nFocusing on understanding rather than judging\nAvoiding triggering emotional hijacks in others\n\nUsing questions\nAvoiding statements\n\n\nSocial competence: What I do\n\nUsing awareness of my emotions to manage interactions successfully\nUsing awareness of others’ emotions to manage interactions successfully\n\n\n\n\n\n\n\n\n\nPersonal Competence Management\n\n\n\nSelf-awareness strategies\n\nQuit treating my feelings as good or bad\nObserving the ripple effect from my emotions\nLeaning into my discomfort\nFeeling my emotions physically\nKnowing who and what pushes my buttons\nWatching myself like a hawk\nVisiting my values\nSeeking feedback\n\n\nSelf-management strategies\n\nBreathing right\nCreating an emotion list versus a reason list\nMaking my goals public\nCounting to ten\nSleeping on it\nSmiling and laughing more\nTaking control of my self-talk\nCleaning up my sleep hygiene\nIncluding a mental recharge in my schedule\n\n\n\n\n\nSocial Competence Management\n\n\n\nSocial awareness strategies\n\nGreeting people by name\nWatching body language\nMaking timing everything\nDeveloping a back-pocket question\nNot taking notes at meetings\nWatching EQ at the movies\nPracticing the art of listening\nStepping into their shoes\nSeeking the whole picture\nCatching the mood of the room\n\n\n\n\n\nRelationship management strategies\n\n\n\n\n\nBeing open and curious\nAvoiding giving mixed signals\nTaking feedback well\nBuilding trust\nHaving an “Open-door” policy\nOnly getting mad on purpose\nAcknowledging the other person’s feelings\nExplaining my decisions\, not just make them\nMaking my feedback direct and constructive\nAligning my intention with my impact\nOffering a “Fix-it” statement during a broken conversation\n\n\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.		\n			Participants Line Organization\n			\n		\n		Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/emotional-intelligence-developing-people-skill-2/2029-01-22/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Leadership and Management
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/43544-Mv4pN6.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20290226
DTEND;VALUE=DATE:20290303
DTSTAMP:20260831T130833Z
CREATED:20260801T220000Z
LAST-MODIFIED:20260831T130833Z
UID:10071999-1866758400-1867190399@basatraining.com
SUMMARY:Emotional Intelligence: Developing People skill
DESCRIPTION:Emotional Intelligence\nWhy Attend\nThe performance of individuals is important as it determines the individuals’ success and the survival of the organization. In this course we will provide participants with the means to improve their performance levels through the competency that\, more than any other\, impacts everything one says and does. Emotional intelligence (EI) is that competency and it has been proven to be an important predictor of performance in the workplace\, a strong driver of leadership and a main force behind personal and organizational excellence. Participants to this course will explore and apply strategies that focus their energies and help them connect constructively with customers and colleagues for a more engaged and performing work environment. \n\nCourse Methodology\nThe course features the use of interactive exercises\, a variety of activities and roleplays focused on the development of EI. This course builds on the use of psychometrics that help participants identify their emotional intelligence abilities. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the link between EI and performance\nIdentify their personal and social competence scores\nDevelop their ‘personal competence’ to optimize professional success\nDevelop their ‘social competence’ to optimize organizational success\nApply the EI blueprint for continuous improvement\n\n\n\n\nTarget Audience\nIndividuals\, business professionals\, and managers/project managers\, who want to enhance their personal\, professional\, and organizational performance for a successful life. \n\n\nTarget Competencies\n\nEmpathy\nTeamwork\nCustomer service\nAnger management\nStress tolerance\nChange tolerance\nSelf-awareness\nSocial-awareness\nFlexibility\nAssertiveness\n\nOutline\n\n\nEmotional intelligence is linked to performance\n\n\n\nThe ROI of developing emotional intelligence\nEffective EI skills predict leadership excellence\nEmotional Intelligence predicts successful individual performance\nIt also predicts successful organizational performance\nUsed as  a key differentiator for your personal brand\nEI is a key differentiator for your organizational environment\nEI assessment and EQ score\n\n\n\nEmotional Intelligence: The personal competence\n\n\n\nEmotional intelligence\, IQ\, and personality\n\nEQ\nIQ\nPersonality\n\n\nThe bedrock of EI: Self-awareness\nWhen emotions hijack our ability to reason\n\nThe emotional brain\nThe rational brain\n\n\nPersonal competence: What I see\n\nAccurately perceiving my emotions\nStaying aware of my emotions as they happen\n\n\nPersonal competence: What I do\n\nUsing awareness of my emotions to stay flexible\nUsing awareness of my emotions to positively direct my behavior\n\n\n\n\n\nEmotional Intelligence: The social competence\n\n\n\nSocial competence: What I see\n\nAccurately picking up on emotions in other people\nUnderstanding what is really going on\n\n\nFocusing on understanding rather than judging\nAvoiding triggering emotional hijacks in others\n\nUsing questions\nAvoiding statements\n\n\nSocial competence: What I do\n\nUsing awareness of my emotions to manage interactions successfully\nUsing awareness of others’ emotions to manage interactions successfully\n\n\n\n\n\n\n\n\n\nPersonal Competence Management\n\n\n\nSelf-awareness strategies\n\nQuit treating my feelings as good or bad\nObserving the ripple effect from my emotions\nLeaning into my discomfort\nFeeling my emotions physically\nKnowing who and what pushes my buttons\nWatching myself like a hawk\nVisiting my values\nSeeking feedback\n\n\nSelf-management strategies\n\nBreathing right\nCreating an emotion list versus a reason list\nMaking my goals public\nCounting to ten\nSleeping on it\nSmiling and laughing more\nTaking control of my self-talk\nCleaning up my sleep hygiene\nIncluding a mental recharge in my schedule\n\n\n\n\n\nSocial Competence Management\n\n\n\nSocial awareness strategies\n\nGreeting people by name\nWatching body language\nMaking timing everything\nDeveloping a back-pocket question\nNot taking notes at meetings\nWatching EQ at the movies\nPracticing the art of listening\nStepping into their shoes\nSeeking the whole picture\nCatching the mood of the room\n\n\n\n\n\nRelationship management strategies\n\n\n\n\n\nBeing open and curious\nAvoiding giving mixed signals\nTaking feedback well\nBuilding trust\nHaving an “Open-door” policy\nOnly getting mad on purpose\nAcknowledging the other person’s feelings\nExplaining my decisions\, not just make them\nMaking my feedback direct and constructive\nAligning my intention with my impact\nOffering a “Fix-it” statement during a broken conversation\n\n\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participants		\n			Number Organization Email\n			\n		\n		Additional Participants detailsSubmit
URL:https://basatraining.com/course/emotional-intelligence-developing-people-skill-2/2029-02-26/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Leadership and Management
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/43544-Mv4pN6.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20290326
DTEND;VALUE=DATE:20290331
DTSTAMP:20260831T130833Z
CREATED:20260801T220000Z
LAST-MODIFIED:20260831T130833Z
UID:10072000-1869177600-1869609599@basatraining.com
SUMMARY:Emotional Intelligence: Developing People skill
DESCRIPTION:Emotional Intelligence\nWhy Attend\nThe performance of individuals is important as it determines the individuals’ success and the survival of the organization. In this course we will provide participants with the means to improve their performance levels through the competency that\, more than any other\, impacts everything one says and does. Emotional intelligence (EI) is that competency and it has been proven to be an important predictor of performance in the workplace\, a strong driver of leadership and a main force behind personal and organizational excellence. Participants to this course will explore and apply strategies that focus their energies and help them connect constructively with customers and colleagues for a more engaged and performing work environment. \n\nCourse Methodology\nThe course features the use of interactive exercises\, a variety of activities and roleplays focused on the development of EI. This course builds on the use of psychometrics that help participants identify their emotional intelligence abilities. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the link between EI and performance\nIdentify their personal and social competence scores\nDevelop their ‘personal competence’ to optimize professional success\nDevelop their ‘social competence’ to optimize organizational success\nApply the EI blueprint for continuous improvement\n\n\n\n\nTarget Audience\nIndividuals\, business professionals\, and managers/project managers\, who want to enhance their personal\, professional\, and organizational performance for a successful life. \n\n\nTarget Competencies\n\nEmpathy\nTeamwork\nCustomer service\nAnger management\nStress tolerance\nChange tolerance\nSelf-awareness\nSocial-awareness\nFlexibility\nAssertiveness\n\nOutline\n\n\nEmotional intelligence is linked to performance\n\n\n\nThe ROI of developing emotional intelligence\nEffective EI skills predict leadership excellence\nEmotional Intelligence predicts successful individual performance\nIt also predicts successful organizational performance\nUsed as  a key differentiator for your personal brand\nEI is a key differentiator for your organizational environment\nEI assessment and EQ score\n\n\n\nEmotional Intelligence: The personal competence\n\n\n\nEmotional intelligence\, IQ\, and personality\n\nEQ\nIQ\nPersonality\n\n\nThe bedrock of EI: Self-awareness\nWhen emotions hijack our ability to reason\n\nThe emotional brain\nThe rational brain\n\n\nPersonal competence: What I see\n\nAccurately perceiving my emotions\nStaying aware of my emotions as they happen\n\n\nPersonal competence: What I do\n\nUsing awareness of my emotions to stay flexible\nUsing awareness of my emotions to positively direct my behavior\n\n\n\n\n\nEmotional Intelligence: The social competence\n\n\n\nSocial competence: What I see\n\nAccurately picking up on emotions in other people\nUnderstanding what is really going on\n\n\nFocusing on understanding rather than judging\nAvoiding triggering emotional hijacks in others\n\nUsing questions\nAvoiding statements\n\n\nSocial competence: What I do\n\nUsing awareness of my emotions to manage interactions successfully\nUsing awareness of others’ emotions to manage interactions successfully\n\n\n\n\n\n\n\n\n\nPersonal Competence Management\n\n\n\nSelf-awareness strategies\n\nQuit treating my feelings as good or bad\nObserving the ripple effect from my emotions\nLeaning into my discomfort\nFeeling my emotions physically\nKnowing who and what pushes my buttons\nWatching myself like a hawk\nVisiting my values\nSeeking feedback\n\n\nSelf-management strategies\n\nBreathing right\nCreating an emotion list versus a reason list\nMaking my goals public\nCounting to ten\nSleeping on it\nSmiling and laughing more\nTaking control of my self-talk\nCleaning up my sleep hygiene\nIncluding a mental recharge in my schedule\n\n\n\n\n\nSocial Competence Management\n\n\n\nSocial awareness strategies\n\nGreeting people by name\nWatching body language\nMaking timing everything\nDeveloping a back-pocket question\nNot taking notes at meetings\nWatching EQ at the movies\nPracticing the art of listening\nStepping into their shoes\nSeeking the whole picture\nCatching the mood of the room\n\n\n\n\n\nRelationship management strategies\n\n\n\n\n\nBeing open and curious\nAvoiding giving mixed signals\nTaking feedback well\nBuilding trust\nHaving an “Open-door” policy\nOnly getting mad on purpose\nAcknowledging the other person’s feelings\nExplaining my decisions\, not just make them\nMaking my feedback direct and constructive\nAligning my intention with my impact\nOffering a “Fix-it” statement during a broken conversation\n\n\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *		\n			Details Participants from\n			\n		\n		Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/emotional-intelligence-developing-people-skill-2/2029-03-26/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Leadership and Management
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/43544-Mv4pN6.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
END:VCALENDAR