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DTSTAMP:20260205T073500Z
CREATED:20260205T073425Z
LAST-MODIFIED:20260205T073500Z
UID:10069624-1792972800-1794009599@basatraining.com
SUMMARY:Total Quality Management (TQM): Continual Improvement
DESCRIPTION:Total Quality Management (TQM): Toolbox for Continual Improvement\nWhy Attend\nThe course will provide participants with comprehensive knowledge on the history and evolution of the concept of quality\, as well as on the history of quality gurus and tools. Through various workshops and role plays the course will focus on applications of quality systems\, models and methodologies including excellence awards\, ISO systems and breakthrough improvement methodologies such as ‘Lean’ and ‘Six Sigma’. This highly interactive course will help participants apply the powerful quality tools used in leading organizations. Participants will leave with best practices on how to select\, design or apply quality structures and tools in their organizations. \n\nCourse Methodology\nThe course relies on the use of workshops\, role plays\, and group debriefs aimed at helping participants understand various quality concepts and applications. The course also features hands-on experience on quality tools applications and is supported by various videos on quality tools and systems.\nTeam discussions and presentations are also used throughout the course to foster participants’ understanding of quality concepts. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the importance of quality models and identify various quality concepts and frameworks used by quality gurus\nDiscover the success elements of Total Quality Management (TQM) deployment\nUse TQM improvement tools to enhance customer satisfaction and improve processes within their organization\nApply widely used improvement methodologies\nDescribe various types of benchmarking tools and techniques to boost quality initiatives\n\n\n\n\nTarget Audience\nIndividuals\, managers\, supervisors and all those who are engaged in quality models\, awards\, ISO and TQM implementation as well as  improving organizational performance. \n\n\nTarget Competencies\n\nProblem solving\nApplying quality tools\nSelecting quality models and systems\nUsing Lean and Six Sigma applications\nChange management\nUnderstanding ISO systems\nApplying benchmarking\n\nOutline\n\n\nIntroduction to Total Quality Management (TQM) Concepts\n\n\n\nDefinition of Quality and Quality Models\nHistory of Quality\nWhat is TQM?\nRelationship Between ISO 9001 and TQM\nBenefits of Implementing a Quality Model\nThe Cost of Poor Quality\nThe Gurus Comparison (Deming\, Crosby\, Juran\, etc.)\nNational Quality Awards:\n\nMalcolm Baldrige National Quality Award\nKing Abdulaziz Quality Award\nEFQM\, Dubai Quality Award and HH Sheikh Khalifa Excellence Award\n\n\nSelecting the Right Model for your Organization\nThe Quality Maturity Ladder\n\n\n\nThe Success Elements of TQM\n\n\n\nCustomer-Driven Quality\nManagement by Facts and Data\nEnhanced Employee Participation and Decision-Making through Idea Generating Systems\nEmployee Reward and Recognition\nCritical Success Factors and Common Failure Factors in TQM\n\n\n\nContinual Improvement Tools and Practices\n\n\n\nWhat Is a Quality Tool?\nThe Seven Quality Control Tools\nCause-and-Effect Diagram\, Check Sheet\, Control Charts\, Histogram\, Pareto Chart\, Scatter Diagram\, Stratification\nBrainstorming\nTree Diagrams: How-How and Why-Why Diagrams\nForce Field Analysis\nAffinity Diagrams\nProcess Thinking\nEliminating the Non-Value Added\nProcess Mapping: “The Turtle”\nLean Thinking\nVisual Management and 5S Program\nPoka Yoke\n\n\n\n\n\n\n\nContinual Improvement Methodologies\n\n\n\nContinual Improvement and Kaizen\nPlan-Do-Check-Act (PDCA) and the A3 Model\nSix Sigma\nThe Need for Innovation and Quality 4.0\nThe Eight Step Methodology\n\n\n\nBenchmarking as a Tool to Improve Quality and Business Processes\n\n\n\nWhat Is Benchmarking?\nWhy Benchmark?\nTypes of Benchmarking\nLevels of Benchmarking\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)		\n			Information from Venue\n			\n		\n		Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/total-quality-management-tqm-continual-improvement-2-2/2026-10-26/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Quality and Productivity
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/jakub-zerdzicki-50comlI_39U-unsplash.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20270125
DTEND;VALUE=DATE:20270206
DTSTAMP:20260205T073500Z
CREATED:20260205T073425Z
LAST-MODIFIED:20260205T073500Z
UID:10069625-1800835200-1801871999@basatraining.com
SUMMARY:Total Quality Management (TQM): Continual Improvement
DESCRIPTION:Total Quality Management (TQM): Toolbox for Continual Improvement\nWhy Attend\nThe course will provide participants with comprehensive knowledge on the history and evolution of the concept of quality\, as well as on the history of quality gurus and tools. Through various workshops and role plays the course will focus on applications of quality systems\, models and methodologies including excellence awards\, ISO systems and breakthrough improvement methodologies such as ‘Lean’ and ‘Six Sigma’. This highly interactive course will help participants apply the powerful quality tools used in leading organizations. Participants will leave with best practices on how to select\, design or apply quality structures and tools in their organizations. \n\nCourse Methodology\nThe course relies on the use of workshops\, role plays\, and group debriefs aimed at helping participants understand various quality concepts and applications. The course also features hands-on experience on quality tools applications and is supported by various videos on quality tools and systems.\nTeam discussions and presentations are also used throughout the course to foster participants’ understanding of quality concepts. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the importance of quality models and identify various quality concepts and frameworks used by quality gurus\nDiscover the success elements of Total Quality Management (TQM) deployment\nUse TQM improvement tools to enhance customer satisfaction and improve processes within their organization\nApply widely used improvement methodologies\nDescribe various types of benchmarking tools and techniques to boost quality initiatives\n\n\n\n\nTarget Audience\nIndividuals\, managers\, supervisors and all those who are engaged in quality models\, awards\, ISO and TQM implementation as well as  improving organizational performance. \n\n\nTarget Competencies\n\nProblem solving\nApplying quality tools\nSelecting quality models and systems\nUsing Lean and Six Sigma applications\nChange management\nUnderstanding ISO systems\nApplying benchmarking\n\nOutline\n\n\nIntroduction to Total Quality Management (TQM) Concepts\n\n\n\nDefinition of Quality and Quality Models\nHistory of Quality\nWhat is TQM?\nRelationship Between ISO 9001 and TQM\nBenefits of Implementing a Quality Model\nThe Cost of Poor Quality\nThe Gurus Comparison (Deming\, Crosby\, Juran\, etc.)\nNational Quality Awards:\n\nMalcolm Baldrige National Quality Award\nKing Abdulaziz Quality Award\nEFQM\, Dubai Quality Award and HH Sheikh Khalifa Excellence Award\n\n\nSelecting the Right Model for your Organization\nThe Quality Maturity Ladder\n\n\n\nThe Success Elements of TQM\n\n\n\nCustomer-Driven Quality\nManagement by Facts and Data\nEnhanced Employee Participation and Decision-Making through Idea Generating Systems\nEmployee Reward and Recognition\nCritical Success Factors and Common Failure Factors in TQM\n\n\n\nContinual Improvement Tools and Practices\n\n\n\nWhat Is a Quality Tool?\nThe Seven Quality Control Tools\nCause-and-Effect Diagram\, Check Sheet\, Control Charts\, Histogram\, Pareto Chart\, Scatter Diagram\, Stratification\nBrainstorming\nTree Diagrams: How-How and Why-Why Diagrams\nForce Field Analysis\nAffinity Diagrams\nProcess Thinking\nEliminating the Non-Value Added\nProcess Mapping: “The Turtle”\nLean Thinking\nVisual Management and 5S Program\nPoka Yoke\n\n\n\n\n\n\n\nContinual Improvement Methodologies\n\n\n\nContinual Improvement and Kaizen\nPlan-Do-Check-Act (PDCA) and the A3 Model\nSix Sigma\nThe Need for Innovation and Quality 4.0\nThe Eight Step Methodology\n\n\n\nBenchmarking as a Tool to Improve Quality and Business Processes\n\n\n\nWhat Is Benchmarking?\nWhy Benchmark?\nTypes of Benchmarking\nLevels of Benchmarking\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participants		\n			Course 2 Course\n			\n		\n		Additional Participants detailsSubmit
URL:https://basatraining.com/course/total-quality-management-tqm-continual-improvement-2-2/2027-01-25/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Quality and Productivity
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/jakub-zerdzicki-50comlI_39U-unsplash.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20270426
DTEND;VALUE=DATE:20270508
DTSTAMP:20260205T073500Z
CREATED:20260205T073425Z
LAST-MODIFIED:20260205T073500Z
UID:10069626-1808697600-1809734399@basatraining.com
SUMMARY:Total Quality Management (TQM): Continual Improvement
DESCRIPTION:Total Quality Management (TQM): Toolbox for Continual Improvement\nWhy Attend\nThe course will provide participants with comprehensive knowledge on the history and evolution of the concept of quality\, as well as on the history of quality gurus and tools. Through various workshops and role plays the course will focus on applications of quality systems\, models and methodologies including excellence awards\, ISO systems and breakthrough improvement methodologies such as ‘Lean’ and ‘Six Sigma’. This highly interactive course will help participants apply the powerful quality tools used in leading organizations. Participants will leave with best practices on how to select\, design or apply quality structures and tools in their organizations. \n\nCourse Methodology\nThe course relies on the use of workshops\, role plays\, and group debriefs aimed at helping participants understand various quality concepts and applications. The course also features hands-on experience on quality tools applications and is supported by various videos on quality tools and systems.\nTeam discussions and presentations are also used throughout the course to foster participants’ understanding of quality concepts. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the importance of quality models and identify various quality concepts and frameworks used by quality gurus\nDiscover the success elements of Total Quality Management (TQM) deployment\nUse TQM improvement tools to enhance customer satisfaction and improve processes within their organization\nApply widely used improvement methodologies\nDescribe various types of benchmarking tools and techniques to boost quality initiatives\n\n\n\n\nTarget Audience\nIndividuals\, managers\, supervisors and all those who are engaged in quality models\, awards\, ISO and TQM implementation as well as  improving organizational performance. \n\n\nTarget Competencies\n\nProblem solving\nApplying quality tools\nSelecting quality models and systems\nUsing Lean and Six Sigma applications\nChange management\nUnderstanding ISO systems\nApplying benchmarking\n\nOutline\n\n\nIntroduction to Total Quality Management (TQM) Concepts\n\n\n\nDefinition of Quality and Quality Models\nHistory of Quality\nWhat is TQM?\nRelationship Between ISO 9001 and TQM\nBenefits of Implementing a Quality Model\nThe Cost of Poor Quality\nThe Gurus Comparison (Deming\, Crosby\, Juran\, etc.)\nNational Quality Awards:\n\nMalcolm Baldrige National Quality Award\nKing Abdulaziz Quality Award\nEFQM\, Dubai Quality Award and HH Sheikh Khalifa Excellence Award\n\n\nSelecting the Right Model for your Organization\nThe Quality Maturity Ladder\n\n\n\nThe Success Elements of TQM\n\n\n\nCustomer-Driven Quality\nManagement by Facts and Data\nEnhanced Employee Participation and Decision-Making through Idea Generating Systems\nEmployee Reward and Recognition\nCritical Success Factors and Common Failure Factors in TQM\n\n\n\nContinual Improvement Tools and Practices\n\n\n\nWhat Is a Quality Tool?\nThe Seven Quality Control Tools\nCause-and-Effect Diagram\, Check Sheet\, Control Charts\, Histogram\, Pareto Chart\, Scatter Diagram\, Stratification\nBrainstorming\nTree Diagrams: How-How and Why-Why Diagrams\nForce Field Analysis\nAffinity Diagrams\nProcess Thinking\nEliminating the Non-Value Added\nProcess Mapping: “The Turtle”\nLean Thinking\nVisual Management and 5S Program\nPoka Yoke\n\n\n\n\n\n\n\nContinual Improvement Methodologies\n\n\n\nContinual Improvement and Kaizen\nPlan-Do-Check-Act (PDCA) and the A3 Model\nSix Sigma\nThe Need for Innovation and Quality 4.0\nThe Eight Step Methodology\n\n\n\nBenchmarking as a Tool to Improve Quality and Business Processes\n\n\n\nWhat Is Benchmarking?\nWhy Benchmark?\nTypes of Benchmarking\nLevels of Benchmarking\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional Information		\n			Line Course Additional\n			\n		\n		Organization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/total-quality-management-tqm-continual-improvement-2-2/2027-04-26/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Quality and Productivity
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/jakub-zerdzicki-50comlI_39U-unsplash.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20270726
DTEND;VALUE=DATE:20270807
DTSTAMP:20260205T073500Z
CREATED:20260205T073425Z
LAST-MODIFIED:20260205T073500Z
UID:10069627-1816560000-1817596799@basatraining.com
SUMMARY:Total Quality Management (TQM): Continual Improvement
DESCRIPTION:Total Quality Management (TQM): Toolbox for Continual Improvement\nWhy Attend\nThe course will provide participants with comprehensive knowledge on the history and evolution of the concept of quality\, as well as on the history of quality gurus and tools. Through various workshops and role plays the course will focus on applications of quality systems\, models and methodologies including excellence awards\, ISO systems and breakthrough improvement methodologies such as ‘Lean’ and ‘Six Sigma’. This highly interactive course will help participants apply the powerful quality tools used in leading organizations. Participants will leave with best practices on how to select\, design or apply quality structures and tools in their organizations. \n\nCourse Methodology\nThe course relies on the use of workshops\, role plays\, and group debriefs aimed at helping participants understand various quality concepts and applications. The course also features hands-on experience on quality tools applications and is supported by various videos on quality tools and systems.\nTeam discussions and presentations are also used throughout the course to foster participants’ understanding of quality concepts. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the importance of quality models and identify various quality concepts and frameworks used by quality gurus\nDiscover the success elements of Total Quality Management (TQM) deployment\nUse TQM improvement tools to enhance customer satisfaction and improve processes within their organization\nApply widely used improvement methodologies\nDescribe various types of benchmarking tools and techniques to boost quality initiatives\n\n\n\n\nTarget Audience\nIndividuals\, managers\, supervisors and all those who are engaged in quality models\, awards\, ISO and TQM implementation as well as  improving organizational performance. \n\n\nTarget Competencies\n\nProblem solving\nApplying quality tools\nSelecting quality models and systems\nUsing Lean and Six Sigma applications\nChange management\nUnderstanding ISO systems\nApplying benchmarking\n\nOutline\n\n\nIntroduction to Total Quality Management (TQM) Concepts\n\n\n\nDefinition of Quality and Quality Models\nHistory of Quality\nWhat is TQM?\nRelationship Between ISO 9001 and TQM\nBenefits of Implementing a Quality Model\nThe Cost of Poor Quality\nThe Gurus Comparison (Deming\, Crosby\, Juran\, etc.)\nNational Quality Awards:\n\nMalcolm Baldrige National Quality Award\nKing Abdulaziz Quality Award\nEFQM\, Dubai Quality Award and HH Sheikh Khalifa Excellence Award\n\n\nSelecting the Right Model for your Organization\nThe Quality Maturity Ladder\n\n\n\nThe Success Elements of TQM\n\n\n\nCustomer-Driven Quality\nManagement by Facts and Data\nEnhanced Employee Participation and Decision-Making through Idea Generating Systems\nEmployee Reward and Recognition\nCritical Success Factors and Common Failure Factors in TQM\n\n\n\nContinual Improvement Tools and Practices\n\n\n\nWhat Is a Quality Tool?\nThe Seven Quality Control Tools\nCause-and-Effect Diagram\, Check Sheet\, Control Charts\, Histogram\, Pareto Chart\, Scatter Diagram\, Stratification\nBrainstorming\nTree Diagrams: How-How and Why-Why Diagrams\nForce Field Analysis\nAffinity Diagrams\nProcess Thinking\nEliminating the Non-Value Added\nProcess Mapping: “The Turtle”\nLean Thinking\nVisual Management and 5S Program\nPoka Yoke\n\n\n\n\n\n\n\nContinual Improvement Methodologies\n\n\n\nContinual Improvement and Kaizen\nPlan-Do-Check-Act (PDCA) and the A3 Model\nSix Sigma\nThe Need for Innovation and Quality 4.0\nThe Eight Step Methodology\n\n\n\nBenchmarking as a Tool to Improve Quality and Business Processes\n\n\n\nWhat Is Benchmarking?\nWhy Benchmark?\nTypes of Benchmarking\nLevels of Benchmarking\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLast		\n			Address Applicant Address\n			\n		\n		Address Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/total-quality-management-tqm-continual-improvement-2-2/2027-07-26/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Quality and Productivity
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/jakub-zerdzicki-50comlI_39U-unsplash.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20271025
DTEND;VALUE=DATE:20271106
DTSTAMP:20260205T073500Z
CREATED:20260205T073425Z
LAST-MODIFIED:20260205T073500Z
UID:10069628-1824422400-1825455599@basatraining.com
SUMMARY:Total Quality Management (TQM): Continual Improvement
DESCRIPTION:Total Quality Management (TQM): Toolbox for Continual Improvement\nWhy Attend\nThe course will provide participants with comprehensive knowledge on the history and evolution of the concept of quality\, as well as on the history of quality gurus and tools. Through various workshops and role plays the course will focus on applications of quality systems\, models and methodologies including excellence awards\, ISO systems and breakthrough improvement methodologies such as ‘Lean’ and ‘Six Sigma’. This highly interactive course will help participants apply the powerful quality tools used in leading organizations. Participants will leave with best practices on how to select\, design or apply quality structures and tools in their organizations. \n\nCourse Methodology\nThe course relies on the use of workshops\, role plays\, and group debriefs aimed at helping participants understand various quality concepts and applications. The course also features hands-on experience on quality tools applications and is supported by various videos on quality tools and systems.\nTeam discussions and presentations are also used throughout the course to foster participants’ understanding of quality concepts. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the importance of quality models and identify various quality concepts and frameworks used by quality gurus\nDiscover the success elements of Total Quality Management (TQM) deployment\nUse TQM improvement tools to enhance customer satisfaction and improve processes within their organization\nApply widely used improvement methodologies\nDescribe various types of benchmarking tools and techniques to boost quality initiatives\n\n\n\n\nTarget Audience\nIndividuals\, managers\, supervisors and all those who are engaged in quality models\, awards\, ISO and TQM implementation as well as  improving organizational performance. \n\n\nTarget Competencies\n\nProblem solving\nApplying quality tools\nSelecting quality models and systems\nUsing Lean and Six Sigma applications\nChange management\nUnderstanding ISO systems\nApplying benchmarking\n\nOutline\n\n\nIntroduction to Total Quality Management (TQM) Concepts\n\n\n\nDefinition of Quality and Quality Models\nHistory of Quality\nWhat is TQM?\nRelationship Between ISO 9001 and TQM\nBenefits of Implementing a Quality Model\nThe Cost of Poor Quality\nThe Gurus Comparison (Deming\, Crosby\, Juran\, etc.)\nNational Quality Awards:\n\nMalcolm Baldrige National Quality Award\nKing Abdulaziz Quality Award\nEFQM\, Dubai Quality Award and HH Sheikh Khalifa Excellence Award\n\n\nSelecting the Right Model for your Organization\nThe Quality Maturity Ladder\n\n\n\nThe Success Elements of TQM\n\n\n\nCustomer-Driven Quality\nManagement by Facts and Data\nEnhanced Employee Participation and Decision-Making through Idea Generating Systems\nEmployee Reward and Recognition\nCritical Success Factors and Common Failure Factors in TQM\n\n\n\nContinual Improvement Tools and Practices\n\n\n\nWhat Is a Quality Tool?\nThe Seven Quality Control Tools\nCause-and-Effect Diagram\, Check Sheet\, Control Charts\, Histogram\, Pareto Chart\, Scatter Diagram\, Stratification\nBrainstorming\nTree Diagrams: How-How and Why-Why Diagrams\nForce Field Analysis\nAffinity Diagrams\nProcess Thinking\nEliminating the Non-Value Added\nProcess Mapping: “The Turtle”\nLean Thinking\nVisual Management and 5S Program\nPoka Yoke\n\n\n\n\n\n\n\nContinual Improvement Methodologies\n\n\n\nContinual Improvement and Kaizen\nPlan-Do-Check-Act (PDCA) and the A3 Model\nSix Sigma\nThe Need for Innovation and Quality 4.0\nThe Eight Step Methodology\n\n\n\nBenchmarking as a Tool to Improve Quality and Business Processes\n\n\n\nWhat Is Benchmarking?\nWhy Benchmark?\nTypes of Benchmarking\nLevels of Benchmarking\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLast		\n			Address Course Email\n			\n		\n		Number of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/total-quality-management-tqm-continual-improvement-2-2/2027-10-25/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Quality and Productivity
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/jakub-zerdzicki-50comlI_39U-unsplash.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20280124
DTEND;VALUE=DATE:20280205
DTSTAMP:20260205T073500Z
CREATED:20260205T073425Z
LAST-MODIFIED:20260205T073500Z
UID:10069629-1832284800-1833321599@basatraining.com
SUMMARY:Total Quality Management (TQM): Continual Improvement
DESCRIPTION:Total Quality Management (TQM): Toolbox for Continual Improvement\nWhy Attend\nThe course will provide participants with comprehensive knowledge on the history and evolution of the concept of quality\, as well as on the history of quality gurus and tools. Through various workshops and role plays the course will focus on applications of quality systems\, models and methodologies including excellence awards\, ISO systems and breakthrough improvement methodologies such as ‘Lean’ and ‘Six Sigma’. This highly interactive course will help participants apply the powerful quality tools used in leading organizations. Participants will leave with best practices on how to select\, design or apply quality structures and tools in their organizations. \n\nCourse Methodology\nThe course relies on the use of workshops\, role plays\, and group debriefs aimed at helping participants understand various quality concepts and applications. The course also features hands-on experience on quality tools applications and is supported by various videos on quality tools and systems.\nTeam discussions and presentations are also used throughout the course to foster participants’ understanding of quality concepts. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the importance of quality models and identify various quality concepts and frameworks used by quality gurus\nDiscover the success elements of Total Quality Management (TQM) deployment\nUse TQM improvement tools to enhance customer satisfaction and improve processes within their organization\nApply widely used improvement methodologies\nDescribe various types of benchmarking tools and techniques to boost quality initiatives\n\n\n\n\nTarget Audience\nIndividuals\, managers\, supervisors and all those who are engaged in quality models\, awards\, ISO and TQM implementation as well as  improving organizational performance. \n\n\nTarget Competencies\n\nProblem solving\nApplying quality tools\nSelecting quality models and systems\nUsing Lean and Six Sigma applications\nChange management\nUnderstanding ISO systems\nApplying benchmarking\n\nOutline\n\n\nIntroduction to Total Quality Management (TQM) Concepts\n\n\n\nDefinition of Quality and Quality Models\nHistory of Quality\nWhat is TQM?\nRelationship Between ISO 9001 and TQM\nBenefits of Implementing a Quality Model\nThe Cost of Poor Quality\nThe Gurus Comparison (Deming\, Crosby\, Juran\, etc.)\nNational Quality Awards:\n\nMalcolm Baldrige National Quality Award\nKing Abdulaziz Quality Award\nEFQM\, Dubai Quality Award and HH Sheikh Khalifa Excellence Award\n\n\nSelecting the Right Model for your Organization\nThe Quality Maturity Ladder\n\n\n\nThe Success Elements of TQM\n\n\n\nCustomer-Driven Quality\nManagement by Facts and Data\nEnhanced Employee Participation and Decision-Making through Idea Generating Systems\nEmployee Reward and Recognition\nCritical Success Factors and Common Failure Factors in TQM\n\n\n\nContinual Improvement Tools and Practices\n\n\n\nWhat Is a Quality Tool?\nThe Seven Quality Control Tools\nCause-and-Effect Diagram\, Check Sheet\, Control Charts\, Histogram\, Pareto Chart\, Scatter Diagram\, Stratification\nBrainstorming\nTree Diagrams: How-How and Why-Why Diagrams\nForce Field Analysis\nAffinity Diagrams\nProcess Thinking\nEliminating the Non-Value Added\nProcess Mapping: “The Turtle”\nLean Thinking\nVisual Management and 5S Program\nPoka Yoke\n\n\n\n\n\n\n\nContinual Improvement Methodologies\n\n\n\nContinual Improvement and Kaizen\nPlan-Do-Check-Act (PDCA) and the A3 Model\nSix Sigma\nThe Need for Innovation and Quality 4.0\nThe Eight Step Methodology\n\n\n\nBenchmarking as a Tool to Improve Quality and Business Processes\n\n\n\nWhat Is Benchmarking?\nWhy Benchmark?\nTypes of Benchmarking\nLevels of Benchmarking\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)		\n			Information Details Details\n			\n		\n		Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/total-quality-management-tqm-continual-improvement-2-2/2028-01-24/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Quality and Productivity
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/jakub-zerdzicki-50comlI_39U-unsplash.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20280424
DTEND;VALUE=DATE:20280506
DTSTAMP:20260205T073500Z
CREATED:20260205T073425Z
LAST-MODIFIED:20260205T073500Z
UID:10069630-1840147200-1841183999@basatraining.com
SUMMARY:Total Quality Management (TQM): Continual Improvement
DESCRIPTION:Total Quality Management (TQM): Toolbox for Continual Improvement\nWhy Attend\nThe course will provide participants with comprehensive knowledge on the history and evolution of the concept of quality\, as well as on the history of quality gurus and tools. Through various workshops and role plays the course will focus on applications of quality systems\, models and methodologies including excellence awards\, ISO systems and breakthrough improvement methodologies such as ‘Lean’ and ‘Six Sigma’. This highly interactive course will help participants apply the powerful quality tools used in leading organizations. Participants will leave with best practices on how to select\, design or apply quality structures and tools in their organizations. \n\nCourse Methodology\nThe course relies on the use of workshops\, role plays\, and group debriefs aimed at helping participants understand various quality concepts and applications. The course also features hands-on experience on quality tools applications and is supported by various videos on quality tools and systems.\nTeam discussions and presentations are also used throughout the course to foster participants’ understanding of quality concepts. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the importance of quality models and identify various quality concepts and frameworks used by quality gurus\nDiscover the success elements of Total Quality Management (TQM) deployment\nUse TQM improvement tools to enhance customer satisfaction and improve processes within their organization\nApply widely used improvement methodologies\nDescribe various types of benchmarking tools and techniques to boost quality initiatives\n\n\n\n\nTarget Audience\nIndividuals\, managers\, supervisors and all those who are engaged in quality models\, awards\, ISO and TQM implementation as well as  improving organizational performance. \n\n\nTarget Competencies\n\nProblem solving\nApplying quality tools\nSelecting quality models and systems\nUsing Lean and Six Sigma applications\nChange management\nUnderstanding ISO systems\nApplying benchmarking\n\nOutline\n\n\nIntroduction to Total Quality Management (TQM) Concepts\n\n\n\nDefinition of Quality and Quality Models\nHistory of Quality\nWhat is TQM?\nRelationship Between ISO 9001 and TQM\nBenefits of Implementing a Quality Model\nThe Cost of Poor Quality\nThe Gurus Comparison (Deming\, Crosby\, Juran\, etc.)\nNational Quality Awards:\n\nMalcolm Baldrige National Quality Award\nKing Abdulaziz Quality Award\nEFQM\, Dubai Quality Award and HH Sheikh Khalifa Excellence Award\n\n\nSelecting the Right Model for your Organization\nThe Quality Maturity Ladder\n\n\n\nThe Success Elements of TQM\n\n\n\nCustomer-Driven Quality\nManagement by Facts and Data\nEnhanced Employee Participation and Decision-Making through Idea Generating Systems\nEmployee Reward and Recognition\nCritical Success Factors and Common Failure Factors in TQM\n\n\n\nContinual Improvement Tools and Practices\n\n\n\nWhat Is a Quality Tool?\nThe Seven Quality Control Tools\nCause-and-Effect Diagram\, Check Sheet\, Control Charts\, Histogram\, Pareto Chart\, Scatter Diagram\, Stratification\nBrainstorming\nTree Diagrams: How-How and Why-Why Diagrams\nForce Field Analysis\nAffinity Diagrams\nProcess Thinking\nEliminating the Non-Value Added\nProcess Mapping: “The Turtle”\nLean Thinking\nVisual Management and 5S Program\nPoka Yoke\n\n\n\n\n\n\n\nContinual Improvement Methodologies\n\n\n\nContinual Improvement and Kaizen\nPlan-Do-Check-Act (PDCA) and the A3 Model\nSix Sigma\nThe Need for Innovation and Quality 4.0\nThe Eight Step Methodology\n\n\n\nBenchmarking as a Tool to Improve Quality and Business Processes\n\n\n\nWhat Is Benchmarking?\nWhy Benchmark?\nTypes of Benchmarking\nLevels of Benchmarking\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)		\n			Participants Course Additional\n			\n		\n		Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/total-quality-management-tqm-continual-improvement-2-2/2028-04-24/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Quality and Productivity
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/jakub-zerdzicki-50comlI_39U-unsplash.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20280724
DTEND;VALUE=DATE:20280805
DTSTAMP:20260205T073500Z
CREATED:20260205T073425Z
LAST-MODIFIED:20260205T073500Z
UID:10069631-1848009600-1849046399@basatraining.com
SUMMARY:Total Quality Management (TQM): Continual Improvement
DESCRIPTION:Total Quality Management (TQM): Toolbox for Continual Improvement\nWhy Attend\nThe course will provide participants with comprehensive knowledge on the history and evolution of the concept of quality\, as well as on the history of quality gurus and tools. Through various workshops and role plays the course will focus on applications of quality systems\, models and methodologies including excellence awards\, ISO systems and breakthrough improvement methodologies such as ‘Lean’ and ‘Six Sigma’. This highly interactive course will help participants apply the powerful quality tools used in leading organizations. Participants will leave with best practices on how to select\, design or apply quality structures and tools in their organizations. \n\nCourse Methodology\nThe course relies on the use of workshops\, role plays\, and group debriefs aimed at helping participants understand various quality concepts and applications. The course also features hands-on experience on quality tools applications and is supported by various videos on quality tools and systems.\nTeam discussions and presentations are also used throughout the course to foster participants’ understanding of quality concepts. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the importance of quality models and identify various quality concepts and frameworks used by quality gurus\nDiscover the success elements of Total Quality Management (TQM) deployment\nUse TQM improvement tools to enhance customer satisfaction and improve processes within their organization\nApply widely used improvement methodologies\nDescribe various types of benchmarking tools and techniques to boost quality initiatives\n\n\n\n\nTarget Audience\nIndividuals\, managers\, supervisors and all those who are engaged in quality models\, awards\, ISO and TQM implementation as well as  improving organizational performance. \n\n\nTarget Competencies\n\nProblem solving\nApplying quality tools\nSelecting quality models and systems\nUsing Lean and Six Sigma applications\nChange management\nUnderstanding ISO systems\nApplying benchmarking\n\nOutline\n\n\nIntroduction to Total Quality Management (TQM) Concepts\n\n\n\nDefinition of Quality and Quality Models\nHistory of Quality\nWhat is TQM?\nRelationship Between ISO 9001 and TQM\nBenefits of Implementing a Quality Model\nThe Cost of Poor Quality\nThe Gurus Comparison (Deming\, Crosby\, Juran\, etc.)\nNational Quality Awards:\n\nMalcolm Baldrige National Quality Award\nKing Abdulaziz Quality Award\nEFQM\, Dubai Quality Award and HH Sheikh Khalifa Excellence Award\n\n\nSelecting the Right Model for your Organization\nThe Quality Maturity Ladder\n\n\n\nThe Success Elements of TQM\n\n\n\nCustomer-Driven Quality\nManagement by Facts and Data\nEnhanced Employee Participation and Decision-Making through Idea Generating Systems\nEmployee Reward and Recognition\nCritical Success Factors and Common Failure Factors in TQM\n\n\n\nContinual Improvement Tools and Practices\n\n\n\nWhat Is a Quality Tool?\nThe Seven Quality Control Tools\nCause-and-Effect Diagram\, Check Sheet\, Control Charts\, Histogram\, Pareto Chart\, Scatter Diagram\, Stratification\nBrainstorming\nTree Diagrams: How-How and Why-Why Diagrams\nForce Field Analysis\nAffinity Diagrams\nProcess Thinking\nEliminating the Non-Value Added\nProcess Mapping: “The Turtle”\nLean Thinking\nVisual Management and 5S Program\nPoka Yoke\n\n\n\n\n\n\n\nContinual Improvement Methodologies\n\n\n\nContinual Improvement and Kaizen\nPlan-Do-Check-Act (PDCA) and the A3 Model\nSix Sigma\nThe Need for Innovation and Quality 4.0\nThe Eight Step Methodology\n\n\n\nBenchmarking as a Tool to Improve Quality and Business Processes\n\n\n\nWhat Is Benchmarking?\nWhy Benchmark?\nTypes of Benchmarking\nLevels of Benchmarking\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *		\n			Course Course Name\n			\n		\n		Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/total-quality-management-tqm-continual-improvement-2-2/2028-07-24/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Quality and Productivity
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/jakub-zerdzicki-50comlI_39U-unsplash.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20281023
DTEND;VALUE=DATE:20281104
DTSTAMP:20260205T073500Z
CREATED:20260205T073425Z
LAST-MODIFIED:20260205T073500Z
UID:10069632-1855872000-1856905199@basatraining.com
SUMMARY:Total Quality Management (TQM): Continual Improvement
DESCRIPTION:Total Quality Management (TQM): Toolbox for Continual Improvement\nWhy Attend\nThe course will provide participants with comprehensive knowledge on the history and evolution of the concept of quality\, as well as on the history of quality gurus and tools. Through various workshops and role plays the course will focus on applications of quality systems\, models and methodologies including excellence awards\, ISO systems and breakthrough improvement methodologies such as ‘Lean’ and ‘Six Sigma’. This highly interactive course will help participants apply the powerful quality tools used in leading organizations. Participants will leave with best practices on how to select\, design or apply quality structures and tools in their organizations. \n\nCourse Methodology\nThe course relies on the use of workshops\, role plays\, and group debriefs aimed at helping participants understand various quality concepts and applications. The course also features hands-on experience on quality tools applications and is supported by various videos on quality tools and systems.\nTeam discussions and presentations are also used throughout the course to foster participants’ understanding of quality concepts. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the importance of quality models and identify various quality concepts and frameworks used by quality gurus\nDiscover the success elements of Total Quality Management (TQM) deployment\nUse TQM improvement tools to enhance customer satisfaction and improve processes within their organization\nApply widely used improvement methodologies\nDescribe various types of benchmarking tools and techniques to boost quality initiatives\n\n\n\n\nTarget Audience\nIndividuals\, managers\, supervisors and all those who are engaged in quality models\, awards\, ISO and TQM implementation as well as  improving organizational performance. \n\n\nTarget Competencies\n\nProblem solving\nApplying quality tools\nSelecting quality models and systems\nUsing Lean and Six Sigma applications\nChange management\nUnderstanding ISO systems\nApplying benchmarking\n\nOutline\n\n\nIntroduction to Total Quality Management (TQM) Concepts\n\n\n\nDefinition of Quality and Quality Models\nHistory of Quality\nWhat is TQM?\nRelationship Between ISO 9001 and TQM\nBenefits of Implementing a Quality Model\nThe Cost of Poor Quality\nThe Gurus Comparison (Deming\, Crosby\, Juran\, etc.)\nNational Quality Awards:\n\nMalcolm Baldrige National Quality Award\nKing Abdulaziz Quality Award\nEFQM\, Dubai Quality Award and HH Sheikh Khalifa Excellence Award\n\n\nSelecting the Right Model for your Organization\nThe Quality Maturity Ladder\n\n\n\nThe Success Elements of TQM\n\n\n\nCustomer-Driven Quality\nManagement by Facts and Data\nEnhanced Employee Participation and Decision-Making through Idea Generating Systems\nEmployee Reward and Recognition\nCritical Success Factors and Common Failure Factors in TQM\n\n\n\nContinual Improvement Tools and Practices\n\n\n\nWhat Is a Quality Tool?\nThe Seven Quality Control Tools\nCause-and-Effect Diagram\, Check Sheet\, Control Charts\, Histogram\, Pareto Chart\, Scatter Diagram\, Stratification\nBrainstorming\nTree Diagrams: How-How and Why-Why Diagrams\nForce Field Analysis\nAffinity Diagrams\nProcess Thinking\nEliminating the Non-Value Added\nProcess Mapping: “The Turtle”\nLean Thinking\nVisual Management and 5S Program\nPoka Yoke\n\n\n\n\n\n\n\nContinual Improvement Methodologies\n\n\n\nContinual Improvement and Kaizen\nPlan-Do-Check-Act (PDCA) and the A3 Model\nSix Sigma\nThe Need for Innovation and Quality 4.0\nThe Eight Step Methodology\n\n\n\nBenchmarking as a Tool to Improve Quality and Business Processes\n\n\n\nWhat Is Benchmarking?\nWhy Benchmark?\nTypes of Benchmarking\nLevels of Benchmarking\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLast		\n			Address Line Number\n			\n		\n		Number of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/total-quality-management-tqm-continual-improvement-2-2/2028-10-23/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Quality and Productivity
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/jakub-zerdzicki-50comlI_39U-unsplash.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20290122
DTEND;VALUE=DATE:20290203
DTSTAMP:20260205T073500Z
CREATED:20260205T073425Z
LAST-MODIFIED:20260205T073500Z
UID:10069633-1863734400-1864771199@basatraining.com
SUMMARY:Total Quality Management (TQM): Continual Improvement
DESCRIPTION:Total Quality Management (TQM): Toolbox for Continual Improvement\nWhy Attend\nThe course will provide participants with comprehensive knowledge on the history and evolution of the concept of quality\, as well as on the history of quality gurus and tools. Through various workshops and role plays the course will focus on applications of quality systems\, models and methodologies including excellence awards\, ISO systems and breakthrough improvement methodologies such as ‘Lean’ and ‘Six Sigma’. This highly interactive course will help participants apply the powerful quality tools used in leading organizations. Participants will leave with best practices on how to select\, design or apply quality structures and tools in their organizations. \n\nCourse Methodology\nThe course relies on the use of workshops\, role plays\, and group debriefs aimed at helping participants understand various quality concepts and applications. The course also features hands-on experience on quality tools applications and is supported by various videos on quality tools and systems.\nTeam discussions and presentations are also used throughout the course to foster participants’ understanding of quality concepts. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the importance of quality models and identify various quality concepts and frameworks used by quality gurus\nDiscover the success elements of Total Quality Management (TQM) deployment\nUse TQM improvement tools to enhance customer satisfaction and improve processes within their organization\nApply widely used improvement methodologies\nDescribe various types of benchmarking tools and techniques to boost quality initiatives\n\n\n\n\nTarget Audience\nIndividuals\, managers\, supervisors and all those who are engaged in quality models\, awards\, ISO and TQM implementation as well as  improving organizational performance. \n\n\nTarget Competencies\n\nProblem solving\nApplying quality tools\nSelecting quality models and systems\nUsing Lean and Six Sigma applications\nChange management\nUnderstanding ISO systems\nApplying benchmarking\n\nOutline\n\n\nIntroduction to Total Quality Management (TQM) Concepts\n\n\n\nDefinition of Quality and Quality Models\nHistory of Quality\nWhat is TQM?\nRelationship Between ISO 9001 and TQM\nBenefits of Implementing a Quality Model\nThe Cost of Poor Quality\nThe Gurus Comparison (Deming\, Crosby\, Juran\, etc.)\nNational Quality Awards:\n\nMalcolm Baldrige National Quality Award\nKing Abdulaziz Quality Award\nEFQM\, Dubai Quality Award and HH Sheikh Khalifa Excellence Award\n\n\nSelecting the Right Model for your Organization\nThe Quality Maturity Ladder\n\n\n\nThe Success Elements of TQM\n\n\n\nCustomer-Driven Quality\nManagement by Facts and Data\nEnhanced Employee Participation and Decision-Making through Idea Generating Systems\nEmployee Reward and Recognition\nCritical Success Factors and Common Failure Factors in TQM\n\n\n\nContinual Improvement Tools and Practices\n\n\n\nWhat Is a Quality Tool?\nThe Seven Quality Control Tools\nCause-and-Effect Diagram\, Check Sheet\, Control Charts\, Histogram\, Pareto Chart\, Scatter Diagram\, Stratification\nBrainstorming\nTree Diagrams: How-How and Why-Why Diagrams\nForce Field Analysis\nAffinity Diagrams\nProcess Thinking\nEliminating the Non-Value Added\nProcess Mapping: “The Turtle”\nLean Thinking\nVisual Management and 5S Program\nPoka Yoke\n\n\n\n\n\n\n\nContinual Improvement Methodologies\n\n\n\nContinual Improvement and Kaizen\nPlan-Do-Check-Act (PDCA) and the A3 Model\nSix Sigma\nThe Need for Innovation and Quality 4.0\nThe Eight Step Methodology\n\n\n\nBenchmarking as a Tool to Improve Quality and Business Processes\n\n\n\nWhat Is Benchmarking?\nWhy Benchmark?\nTypes of Benchmarking\nLevels of Benchmarking\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLast		\n			Information Organization Additional\n			\n		\n		Number of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/total-quality-management-tqm-continual-improvement-2-2/2029-01-22/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Quality and Productivity
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/jakub-zerdzicki-50comlI_39U-unsplash.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20290423
DTEND;VALUE=DATE:20290505
DTSTAMP:20260205T073500Z
CREATED:20260205T073425Z
LAST-MODIFIED:20260205T073500Z
UID:10069634-1871596800-1872633599@basatraining.com
SUMMARY:Total Quality Management (TQM): Continual Improvement
DESCRIPTION:Total Quality Management (TQM): Toolbox for Continual Improvement\nWhy Attend\nThe course will provide participants with comprehensive knowledge on the history and evolution of the concept of quality\, as well as on the history of quality gurus and tools. Through various workshops and role plays the course will focus on applications of quality systems\, models and methodologies including excellence awards\, ISO systems and breakthrough improvement methodologies such as ‘Lean’ and ‘Six Sigma’. This highly interactive course will help participants apply the powerful quality tools used in leading organizations. Participants will leave with best practices on how to select\, design or apply quality structures and tools in their organizations. \n\nCourse Methodology\nThe course relies on the use of workshops\, role plays\, and group debriefs aimed at helping participants understand various quality concepts and applications. The course also features hands-on experience on quality tools applications and is supported by various videos on quality tools and systems.\nTeam discussions and presentations are also used throughout the course to foster participants’ understanding of quality concepts. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the importance of quality models and identify various quality concepts and frameworks used by quality gurus\nDiscover the success elements of Total Quality Management (TQM) deployment\nUse TQM improvement tools to enhance customer satisfaction and improve processes within their organization\nApply widely used improvement methodologies\nDescribe various types of benchmarking tools and techniques to boost quality initiatives\n\n\n\n\nTarget Audience\nIndividuals\, managers\, supervisors and all those who are engaged in quality models\, awards\, ISO and TQM implementation as well as  improving organizational performance. \n\n\nTarget Competencies\n\nProblem solving\nApplying quality tools\nSelecting quality models and systems\nUsing Lean and Six Sigma applications\nChange management\nUnderstanding ISO systems\nApplying benchmarking\n\nOutline\n\n\nIntroduction to Total Quality Management (TQM) Concepts\n\n\n\nDefinition of Quality and Quality Models\nHistory of Quality\nWhat is TQM?\nRelationship Between ISO 9001 and TQM\nBenefits of Implementing a Quality Model\nThe Cost of Poor Quality\nThe Gurus Comparison (Deming\, Crosby\, Juran\, etc.)\nNational Quality Awards:\n\nMalcolm Baldrige National Quality Award\nKing Abdulaziz Quality Award\nEFQM\, Dubai Quality Award and HH Sheikh Khalifa Excellence Award\n\n\nSelecting the Right Model for your Organization\nThe Quality Maturity Ladder\n\n\n\nThe Success Elements of TQM\n\n\n\nCustomer-Driven Quality\nManagement by Facts and Data\nEnhanced Employee Participation and Decision-Making through Idea Generating Systems\nEmployee Reward and Recognition\nCritical Success Factors and Common Failure Factors in TQM\n\n\n\nContinual Improvement Tools and Practices\n\n\n\nWhat Is a Quality Tool?\nThe Seven Quality Control Tools\nCause-and-Effect Diagram\, Check Sheet\, Control Charts\, Histogram\, Pareto Chart\, Scatter Diagram\, Stratification\nBrainstorming\nTree Diagrams: How-How and Why-Why Diagrams\nForce Field Analysis\nAffinity Diagrams\nProcess Thinking\nEliminating the Non-Value Added\nProcess Mapping: “The Turtle”\nLean Thinking\nVisual Management and 5S Program\nPoka Yoke\n\n\n\n\n\n\n\nContinual Improvement Methodologies\n\n\n\nContinual Improvement and Kaizen\nPlan-Do-Check-Act (PDCA) and the A3 Model\nSix Sigma\nThe Need for Innovation and Quality 4.0\nThe Eight Step Methodology\n\n\n\nBenchmarking as a Tool to Improve Quality and Business Processes\n\n\n\nWhat Is Benchmarking?\nWhy Benchmark?\nTypes of Benchmarking\nLevels of Benchmarking\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *		\n			Course Number Participants\n			\n		\n		Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/total-quality-management-tqm-continual-improvement-2-2/2029-04-23/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Quality and Productivity
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/jakub-zerdzicki-50comlI_39U-unsplash.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20290723
DTEND;VALUE=DATE:20290804
DTSTAMP:20260205T073500Z
CREATED:20260205T073425Z
LAST-MODIFIED:20260205T073500Z
UID:10069635-1879459200-1880495999@basatraining.com
SUMMARY:Total Quality Management (TQM): Continual Improvement
DESCRIPTION:Total Quality Management (TQM): Toolbox for Continual Improvement\nWhy Attend\nThe course will provide participants with comprehensive knowledge on the history and evolution of the concept of quality\, as well as on the history of quality gurus and tools. Through various workshops and role plays the course will focus on applications of quality systems\, models and methodologies including excellence awards\, ISO systems and breakthrough improvement methodologies such as ‘Lean’ and ‘Six Sigma’. This highly interactive course will help participants apply the powerful quality tools used in leading organizations. Participants will leave with best practices on how to select\, design or apply quality structures and tools in their organizations. \n\nCourse Methodology\nThe course relies on the use of workshops\, role plays\, and group debriefs aimed at helping participants understand various quality concepts and applications. The course also features hands-on experience on quality tools applications and is supported by various videos on quality tools and systems.\nTeam discussions and presentations are also used throughout the course to foster participants’ understanding of quality concepts. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the importance of quality models and identify various quality concepts and frameworks used by quality gurus\nDiscover the success elements of Total Quality Management (TQM) deployment\nUse TQM improvement tools to enhance customer satisfaction and improve processes within their organization\nApply widely used improvement methodologies\nDescribe various types of benchmarking tools and techniques to boost quality initiatives\n\n\n\n\nTarget Audience\nIndividuals\, managers\, supervisors and all those who are engaged in quality models\, awards\, ISO and TQM implementation as well as  improving organizational performance. \n\n\nTarget Competencies\n\nProblem solving\nApplying quality tools\nSelecting quality models and systems\nUsing Lean and Six Sigma applications\nChange management\nUnderstanding ISO systems\nApplying benchmarking\n\nOutline\n\n\nIntroduction to Total Quality Management (TQM) Concepts\n\n\n\nDefinition of Quality and Quality Models\nHistory of Quality\nWhat is TQM?\nRelationship Between ISO 9001 and TQM\nBenefits of Implementing a Quality Model\nThe Cost of Poor Quality\nThe Gurus Comparison (Deming\, Crosby\, Juran\, etc.)\nNational Quality Awards:\n\nMalcolm Baldrige National Quality Award\nKing Abdulaziz Quality Award\nEFQM\, Dubai Quality Award and HH Sheikh Khalifa Excellence Award\n\n\nSelecting the Right Model for your Organization\nThe Quality Maturity Ladder\n\n\n\nThe Success Elements of TQM\n\n\n\nCustomer-Driven Quality\nManagement by Facts and Data\nEnhanced Employee Participation and Decision-Making through Idea Generating Systems\nEmployee Reward and Recognition\nCritical Success Factors and Common Failure Factors in TQM\n\n\n\nContinual Improvement Tools and Practices\n\n\n\nWhat Is a Quality Tool?\nThe Seven Quality Control Tools\nCause-and-Effect Diagram\, Check Sheet\, Control Charts\, Histogram\, Pareto Chart\, Scatter Diagram\, Stratification\nBrainstorming\nTree Diagrams: How-How and Why-Why Diagrams\nForce Field Analysis\nAffinity Diagrams\nProcess Thinking\nEliminating the Non-Value Added\nProcess Mapping: “The Turtle”\nLean Thinking\nVisual Management and 5S Program\nPoka Yoke\n\n\n\n\n\n\n\nContinual Improvement Methodologies\n\n\n\nContinual Improvement and Kaizen\nPlan-Do-Check-Act (PDCA) and the A3 Model\nSix Sigma\nThe Need for Innovation and Quality 4.0\nThe Eight Step Methodology\n\n\n\nBenchmarking as a Tool to Improve Quality and Business Processes\n\n\n\nWhat Is Benchmarking?\nWhy Benchmark?\nTypes of Benchmarking\nLevels of Benchmarking\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *		\n			Details Additional Name\n			\n		\n		AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/total-quality-management-tqm-continual-improvement-2-2/2029-07-23/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Quality and Productivity
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/jakub-zerdzicki-50comlI_39U-unsplash.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20291022
DTEND;VALUE=DATE:20291103
DTSTAMP:20260205T073500Z
CREATED:20260205T073425Z
LAST-MODIFIED:20260205T073500Z
UID:10069636-1887321600-1888354799@basatraining.com
SUMMARY:Total Quality Management (TQM): Continual Improvement
DESCRIPTION:Total Quality Management (TQM): Toolbox for Continual Improvement\nWhy Attend\nThe course will provide participants with comprehensive knowledge on the history and evolution of the concept of quality\, as well as on the history of quality gurus and tools. Through various workshops and role plays the course will focus on applications of quality systems\, models and methodologies including excellence awards\, ISO systems and breakthrough improvement methodologies such as ‘Lean’ and ‘Six Sigma’. This highly interactive course will help participants apply the powerful quality tools used in leading organizations. Participants will leave with best practices on how to select\, design or apply quality structures and tools in their organizations. \n\nCourse Methodology\nThe course relies on the use of workshops\, role plays\, and group debriefs aimed at helping participants understand various quality concepts and applications. The course also features hands-on experience on quality tools applications and is supported by various videos on quality tools and systems.\nTeam discussions and presentations are also used throughout the course to foster participants’ understanding of quality concepts. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the importance of quality models and identify various quality concepts and frameworks used by quality gurus\nDiscover the success elements of Total Quality Management (TQM) deployment\nUse TQM improvement tools to enhance customer satisfaction and improve processes within their organization\nApply widely used improvement methodologies\nDescribe various types of benchmarking tools and techniques to boost quality initiatives\n\n\n\n\nTarget Audience\nIndividuals\, managers\, supervisors and all those who are engaged in quality models\, awards\, ISO and TQM implementation as well as  improving organizational performance. \n\n\nTarget Competencies\n\nProblem solving\nApplying quality tools\nSelecting quality models and systems\nUsing Lean and Six Sigma applications\nChange management\nUnderstanding ISO systems\nApplying benchmarking\n\nOutline\n\n\nIntroduction to Total Quality Management (TQM) Concepts\n\n\n\nDefinition of Quality and Quality Models\nHistory of Quality\nWhat is TQM?\nRelationship Between ISO 9001 and TQM\nBenefits of Implementing a Quality Model\nThe Cost of Poor Quality\nThe Gurus Comparison (Deming\, Crosby\, Juran\, etc.)\nNational Quality Awards:\n\nMalcolm Baldrige National Quality Award\nKing Abdulaziz Quality Award\nEFQM\, Dubai Quality Award and HH Sheikh Khalifa Excellence Award\n\n\nSelecting the Right Model for your Organization\nThe Quality Maturity Ladder\n\n\n\nThe Success Elements of TQM\n\n\n\nCustomer-Driven Quality\nManagement by Facts and Data\nEnhanced Employee Participation and Decision-Making through Idea Generating Systems\nEmployee Reward and Recognition\nCritical Success Factors and Common Failure Factors in TQM\n\n\n\nContinual Improvement Tools and Practices\n\n\n\nWhat Is a Quality Tool?\nThe Seven Quality Control Tools\nCause-and-Effect Diagram\, Check Sheet\, Control Charts\, Histogram\, Pareto Chart\, Scatter Diagram\, Stratification\nBrainstorming\nTree Diagrams: How-How and Why-Why Diagrams\nForce Field Analysis\nAffinity Diagrams\nProcess Thinking\nEliminating the Non-Value Added\nProcess Mapping: “The Turtle”\nLean Thinking\nVisual Management and 5S Program\nPoka Yoke\n\n\n\n\n\n\n\nContinual Improvement Methodologies\n\n\n\nContinual Improvement and Kaizen\nPlan-Do-Check-Act (PDCA) and the A3 Model\nSix Sigma\nThe Need for Innovation and Quality 4.0\nThe Eight Step Methodology\n\n\n\nBenchmarking as a Tool to Improve Quality and Business Processes\n\n\n\nWhat Is Benchmarking?\nWhy Benchmark?\nTypes of Benchmarking\nLevels of Benchmarking\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *		\n			of Line organization\n			\n		\n		Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/total-quality-management-tqm-continual-improvement-2-2/2029-10-22/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Quality and Productivity
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/jakub-zerdzicki-50comlI_39U-unsplash.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20300128
DTEND;VALUE=DATE:20300209
DTSTAMP:20260205T073500Z
CREATED:20260205T073425Z
LAST-MODIFIED:20260205T073500Z
UID:10039546-1895788800-1896825599@basatraining.com
SUMMARY:Total Quality Management (TQM): Continual Improvement
DESCRIPTION:Total Quality Management (TQM): Toolbox for Continual Improvement\nWhy Attend\nThe course will provide participants with comprehensive knowledge on the history and evolution of the concept of quality\, as well as on the history of quality gurus and tools. Through various workshops and role plays the course will focus on applications of quality systems\, models and methodologies including excellence awards\, ISO systems and breakthrough improvement methodologies such as ‘Lean’ and ‘Six Sigma’. This highly interactive course will help participants apply the powerful quality tools used in leading organizations. Participants will leave with best practices on how to select\, design or apply quality structures and tools in their organizations. \n\nCourse Methodology\nThe course relies on the use of workshops\, role plays\, and group debriefs aimed at helping participants understand various quality concepts and applications. The course also features hands-on experience on quality tools applications and is supported by various videos on quality tools and systems.\nTeam discussions and presentations are also used throughout the course to foster participants’ understanding of quality concepts. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the importance of quality models and identify various quality concepts and frameworks used by quality gurus\nDiscover the success elements of Total Quality Management (TQM) deployment\nUse TQM improvement tools to enhance customer satisfaction and improve processes within their organization\nApply widely used improvement methodologies\nDescribe various types of benchmarking tools and techniques to boost quality initiatives\n\n\n\n\nTarget Audience\nIndividuals\, managers\, supervisors and all those who are engaged in quality models\, awards\, ISO and TQM implementation as well as  improving organizational performance. \n\n\nTarget Competencies\n\nProblem solving\nApplying quality tools\nSelecting quality models and systems\nUsing Lean and Six Sigma applications\nChange management\nUnderstanding ISO systems\nApplying benchmarking\n\nOutline\n\n\nIntroduction to Total Quality Management (TQM) Concepts\n\n\n\nDefinition of Quality and Quality Models\nHistory of Quality\nWhat is TQM?\nRelationship Between ISO 9001 and TQM\nBenefits of Implementing a Quality Model\nThe Cost of Poor Quality\nThe Gurus Comparison (Deming\, Crosby\, Juran\, etc.)\nNational Quality Awards:\n\nMalcolm Baldrige National Quality Award\nKing Abdulaziz Quality Award\nEFQM\, Dubai Quality Award and HH Sheikh Khalifa Excellence Award\n\n\nSelecting the Right Model for your Organization\nThe Quality Maturity Ladder\n\n\n\nThe Success Elements of TQM\n\n\n\nCustomer-Driven Quality\nManagement by Facts and Data\nEnhanced Employee Participation and Decision-Making through Idea Generating Systems\nEmployee Reward and Recognition\nCritical Success Factors and Common Failure Factors in TQM\n\n\n\nContinual Improvement Tools and Practices\n\n\n\nWhat Is a Quality Tool?\nThe Seven Quality Control Tools\nCause-and-Effect Diagram\, Check Sheet\, Control Charts\, Histogram\, Pareto Chart\, Scatter Diagram\, Stratification\nBrainstorming\nTree Diagrams: How-How and Why-Why Diagrams\nForce Field Analysis\nAffinity Diagrams\nProcess Thinking\nEliminating the Non-Value Added\nProcess Mapping: “The Turtle”\nLean Thinking\nVisual Management and 5S Program\nPoka Yoke\n\n\n\n\n\n\n\nContinual Improvement Methodologies\n\n\n\nContinual Improvement and Kaizen\nPlan-Do-Check-Act (PDCA) and the A3 Model\nSix Sigma\nThe Need for Innovation and Quality 4.0\nThe Eight Step Methodology\n\n\n\nBenchmarking as a Tool to Improve Quality and Business Processes\n\n\n\nWhat Is Benchmarking?\nWhy Benchmark?\nTypes of Benchmarking\nLevels of Benchmarking\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)		\n			of Organization Venue\n			\n		\n		Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/total-quality-management-tqm-continual-improvement-2-2/2030-01-28/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Quality and Productivity
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/jakub-zerdzicki-50comlI_39U-unsplash.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20300422
DTEND;VALUE=DATE:20300504
DTSTAMP:20260205T073500Z
CREATED:20260205T073425Z
LAST-MODIFIED:20260205T073500Z
UID:10069637-1903046400-1904083199@basatraining.com
SUMMARY:Total Quality Management (TQM): Continual Improvement
DESCRIPTION:Total Quality Management (TQM): Toolbox for Continual Improvement\nWhy Attend\nThe course will provide participants with comprehensive knowledge on the history and evolution of the concept of quality\, as well as on the history of quality gurus and tools. Through various workshops and role plays the course will focus on applications of quality systems\, models and methodologies including excellence awards\, ISO systems and breakthrough improvement methodologies such as ‘Lean’ and ‘Six Sigma’. This highly interactive course will help participants apply the powerful quality tools used in leading organizations. Participants will leave with best practices on how to select\, design or apply quality structures and tools in their organizations. \n\nCourse Methodology\nThe course relies on the use of workshops\, role plays\, and group debriefs aimed at helping participants understand various quality concepts and applications. The course also features hands-on experience on quality tools applications and is supported by various videos on quality tools and systems.\nTeam discussions and presentations are also used throughout the course to foster participants’ understanding of quality concepts. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the importance of quality models and identify various quality concepts and frameworks used by quality gurus\nDiscover the success elements of Total Quality Management (TQM) deployment\nUse TQM improvement tools to enhance customer satisfaction and improve processes within their organization\nApply widely used improvement methodologies\nDescribe various types of benchmarking tools and techniques to boost quality initiatives\n\n\n\n\nTarget Audience\nIndividuals\, managers\, supervisors and all those who are engaged in quality models\, awards\, ISO and TQM implementation as well as  improving organizational performance. \n\n\nTarget Competencies\n\nProblem solving\nApplying quality tools\nSelecting quality models and systems\nUsing Lean and Six Sigma applications\nChange management\nUnderstanding ISO systems\nApplying benchmarking\n\nOutline\n\n\nIntroduction to Total Quality Management (TQM) Concepts\n\n\n\nDefinition of Quality and Quality Models\nHistory of Quality\nWhat is TQM?\nRelationship Between ISO 9001 and TQM\nBenefits of Implementing a Quality Model\nThe Cost of Poor Quality\nThe Gurus Comparison (Deming\, Crosby\, Juran\, etc.)\nNational Quality Awards:\n\nMalcolm Baldrige National Quality Award\nKing Abdulaziz Quality Award\nEFQM\, Dubai Quality Award and HH Sheikh Khalifa Excellence Award\n\n\nSelecting the Right Model for your Organization\nThe Quality Maturity Ladder\n\n\n\nThe Success Elements of TQM\n\n\n\nCustomer-Driven Quality\nManagement by Facts and Data\nEnhanced Employee Participation and Decision-Making through Idea Generating Systems\nEmployee Reward and Recognition\nCritical Success Factors and Common Failure Factors in TQM\n\n\n\nContinual Improvement Tools and Practices\n\n\n\nWhat Is a Quality Tool?\nThe Seven Quality Control Tools\nCause-and-Effect Diagram\, Check Sheet\, Control Charts\, Histogram\, Pareto Chart\, Scatter Diagram\, Stratification\nBrainstorming\nTree Diagrams: How-How and Why-Why Diagrams\nForce Field Analysis\nAffinity Diagrams\nProcess Thinking\nEliminating the Non-Value Added\nProcess Mapping: “The Turtle”\nLean Thinking\nVisual Management and 5S Program\nPoka Yoke\n\n\n\n\n\n\n\nContinual Improvement Methodologies\n\n\n\nContinual Improvement and Kaizen\nPlan-Do-Check-Act (PDCA) and the A3 Model\nSix Sigma\nThe Need for Innovation and Quality 4.0\nThe Eight Step Methodology\n\n\n\nBenchmarking as a Tool to Improve Quality and Business Processes\n\n\n\nWhat Is Benchmarking?\nWhy Benchmark?\nTypes of Benchmarking\nLevels of Benchmarking\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm Email		\n			Address Information Participants\n			\n		\n		Phone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/total-quality-management-tqm-continual-improvement-2-2/2030-04-22/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Quality and Productivity
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/jakub-zerdzicki-50comlI_39U-unsplash.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20300722
DTEND;VALUE=DATE:20300803
DTSTAMP:20260205T073500Z
CREATED:20260205T073425Z
LAST-MODIFIED:20260205T073500Z
UID:10069638-1910908800-1911945599@basatraining.com
SUMMARY:Total Quality Management (TQM): Continual Improvement
DESCRIPTION:Total Quality Management (TQM): Toolbox for Continual Improvement\nWhy Attend\nThe course will provide participants with comprehensive knowledge on the history and evolution of the concept of quality\, as well as on the history of quality gurus and tools. Through various workshops and role plays the course will focus on applications of quality systems\, models and methodologies including excellence awards\, ISO systems and breakthrough improvement methodologies such as ‘Lean’ and ‘Six Sigma’. This highly interactive course will help participants apply the powerful quality tools used in leading organizations. Participants will leave with best practices on how to select\, design or apply quality structures and tools in their organizations. \n\nCourse Methodology\nThe course relies on the use of workshops\, role plays\, and group debriefs aimed at helping participants understand various quality concepts and applications. The course also features hands-on experience on quality tools applications and is supported by various videos on quality tools and systems.\nTeam discussions and presentations are also used throughout the course to foster participants’ understanding of quality concepts. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the importance of quality models and identify various quality concepts and frameworks used by quality gurus\nDiscover the success elements of Total Quality Management (TQM) deployment\nUse TQM improvement tools to enhance customer satisfaction and improve processes within their organization\nApply widely used improvement methodologies\nDescribe various types of benchmarking tools and techniques to boost quality initiatives\n\n\n\n\nTarget Audience\nIndividuals\, managers\, supervisors and all those who are engaged in quality models\, awards\, ISO and TQM implementation as well as  improving organizational performance. \n\n\nTarget Competencies\n\nProblem solving\nApplying quality tools\nSelecting quality models and systems\nUsing Lean and Six Sigma applications\nChange management\nUnderstanding ISO systems\nApplying benchmarking\n\nOutline\n\n\nIntroduction to Total Quality Management (TQM) Concepts\n\n\n\nDefinition of Quality and Quality Models\nHistory of Quality\nWhat is TQM?\nRelationship Between ISO 9001 and TQM\nBenefits of Implementing a Quality Model\nThe Cost of Poor Quality\nThe Gurus Comparison (Deming\, Crosby\, Juran\, etc.)\nNational Quality Awards:\n\nMalcolm Baldrige National Quality Award\nKing Abdulaziz Quality Award\nEFQM\, Dubai Quality Award and HH Sheikh Khalifa Excellence Award\n\n\nSelecting the Right Model for your Organization\nThe Quality Maturity Ladder\n\n\n\nThe Success Elements of TQM\n\n\n\nCustomer-Driven Quality\nManagement by Facts and Data\nEnhanced Employee Participation and Decision-Making through Idea Generating Systems\nEmployee Reward and Recognition\nCritical Success Factors and Common Failure Factors in TQM\n\n\n\nContinual Improvement Tools and Practices\n\n\n\nWhat Is a Quality Tool?\nThe Seven Quality Control Tools\nCause-and-Effect Diagram\, Check Sheet\, Control Charts\, Histogram\, Pareto Chart\, Scatter Diagram\, Stratification\nBrainstorming\nTree Diagrams: How-How and Why-Why Diagrams\nForce Field Analysis\nAffinity Diagrams\nProcess Thinking\nEliminating the Non-Value Added\nProcess Mapping: “The Turtle”\nLean Thinking\nVisual Management and 5S Program\nPoka Yoke\n\n\n\n\n\n\n\nContinual Improvement Methodologies\n\n\n\nContinual Improvement and Kaizen\nPlan-Do-Check-Act (PDCA) and the A3 Model\nSix Sigma\nThe Need for Innovation and Quality 4.0\nThe Eight Step Methodology\n\n\n\nBenchmarking as a Tool to Improve Quality and Business Processes\n\n\n\nWhat Is Benchmarking?\nWhy Benchmark?\nTypes of Benchmarking\nLevels of Benchmarking\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participants		\n			Course Additional Name\n			\n		\n		Additional Participants detailsSubmit
URL:https://basatraining.com/course/total-quality-management-tqm-continual-improvement-2-2/2030-07-22/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Quality and Productivity
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/jakub-zerdzicki-50comlI_39U-unsplash.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20301028
DTEND;VALUE=DATE:20301109
DTSTAMP:20260205T073500Z
CREATED:20260205T073425Z
LAST-MODIFIED:20260205T073500Z
UID:10069639-1919376000-1920412799@basatraining.com
SUMMARY:Total Quality Management (TQM): Continual Improvement
DESCRIPTION:Total Quality Management (TQM): Toolbox for Continual Improvement\nWhy Attend\nThe course will provide participants with comprehensive knowledge on the history and evolution of the concept of quality\, as well as on the history of quality gurus and tools. Through various workshops and role plays the course will focus on applications of quality systems\, models and methodologies including excellence awards\, ISO systems and breakthrough improvement methodologies such as ‘Lean’ and ‘Six Sigma’. This highly interactive course will help participants apply the powerful quality tools used in leading organizations. Participants will leave with best practices on how to select\, design or apply quality structures and tools in their organizations. \n\nCourse Methodology\nThe course relies on the use of workshops\, role plays\, and group debriefs aimed at helping participants understand various quality concepts and applications. The course also features hands-on experience on quality tools applications and is supported by various videos on quality tools and systems.\nTeam discussions and presentations are also used throughout the course to foster participants’ understanding of quality concepts. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the importance of quality models and identify various quality concepts and frameworks used by quality gurus\nDiscover the success elements of Total Quality Management (TQM) deployment\nUse TQM improvement tools to enhance customer satisfaction and improve processes within their organization\nApply widely used improvement methodologies\nDescribe various types of benchmarking tools and techniques to boost quality initiatives\n\n\n\n\nTarget Audience\nIndividuals\, managers\, supervisors and all those who are engaged in quality models\, awards\, ISO and TQM implementation as well as  improving organizational performance. \n\n\nTarget Competencies\n\nProblem solving\nApplying quality tools\nSelecting quality models and systems\nUsing Lean and Six Sigma applications\nChange management\nUnderstanding ISO systems\nApplying benchmarking\n\nOutline\n\n\nIntroduction to Total Quality Management (TQM) Concepts\n\n\n\nDefinition of Quality and Quality Models\nHistory of Quality\nWhat is TQM?\nRelationship Between ISO 9001 and TQM\nBenefits of Implementing a Quality Model\nThe Cost of Poor Quality\nThe Gurus Comparison (Deming\, Crosby\, Juran\, etc.)\nNational Quality Awards:\n\nMalcolm Baldrige National Quality Award\nKing Abdulaziz Quality Award\nEFQM\, Dubai Quality Award and HH Sheikh Khalifa Excellence Award\n\n\nSelecting the Right Model for your Organization\nThe Quality Maturity Ladder\n\n\n\nThe Success Elements of TQM\n\n\n\nCustomer-Driven Quality\nManagement by Facts and Data\nEnhanced Employee Participation and Decision-Making through Idea Generating Systems\nEmployee Reward and Recognition\nCritical Success Factors and Common Failure Factors in TQM\n\n\n\nContinual Improvement Tools and Practices\n\n\n\nWhat Is a Quality Tool?\nThe Seven Quality Control Tools\nCause-and-Effect Diagram\, Check Sheet\, Control Charts\, Histogram\, Pareto Chart\, Scatter Diagram\, Stratification\nBrainstorming\nTree Diagrams: How-How and Why-Why Diagrams\nForce Field Analysis\nAffinity Diagrams\nProcess Thinking\nEliminating the Non-Value Added\nProcess Mapping: “The Turtle”\nLean Thinking\nVisual Management and 5S Program\nPoka Yoke\n\n\n\n\n\n\n\nContinual Improvement Methodologies\n\n\n\nContinual Improvement and Kaizen\nPlan-Do-Check-Act (PDCA) and the A3 Model\nSix Sigma\nThe Need for Innovation and Quality 4.0\nThe Eight Step Methodology\n\n\n\nBenchmarking as a Tool to Improve Quality and Business Processes\n\n\n\nWhat Is Benchmarking?\nWhy Benchmark?\nTypes of Benchmarking\nLevels of Benchmarking\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLast		\n			from Information Type\n			\n		\n		Organization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/total-quality-management-tqm-continual-improvement-2-2/2030-10-28/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Quality and Productivity
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/jakub-zerdzicki-50comlI_39U-unsplash.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20310127
DTEND;VALUE=DATE:20310208
DTSTAMP:20260205T073500Z
CREATED:20260205T073425Z
LAST-MODIFIED:20260205T073500Z
UID:10069640-1927238400-1928275199@basatraining.com
SUMMARY:Total Quality Management (TQM): Continual Improvement
DESCRIPTION:Total Quality Management (TQM): Toolbox for Continual Improvement\nWhy Attend\nThe course will provide participants with comprehensive knowledge on the history and evolution of the concept of quality\, as well as on the history of quality gurus and tools. Through various workshops and role plays the course will focus on applications of quality systems\, models and methodologies including excellence awards\, ISO systems and breakthrough improvement methodologies such as ‘Lean’ and ‘Six Sigma’. This highly interactive course will help participants apply the powerful quality tools used in leading organizations. Participants will leave with best practices on how to select\, design or apply quality structures and tools in their organizations. \n\nCourse Methodology\nThe course relies on the use of workshops\, role plays\, and group debriefs aimed at helping participants understand various quality concepts and applications. The course also features hands-on experience on quality tools applications and is supported by various videos on quality tools and systems.\nTeam discussions and presentations are also used throughout the course to foster participants’ understanding of quality concepts. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the importance of quality models and identify various quality concepts and frameworks used by quality gurus\nDiscover the success elements of Total Quality Management (TQM) deployment\nUse TQM improvement tools to enhance customer satisfaction and improve processes within their organization\nApply widely used improvement methodologies\nDescribe various types of benchmarking tools and techniques to boost quality initiatives\n\n\n\n\nTarget Audience\nIndividuals\, managers\, supervisors and all those who are engaged in quality models\, awards\, ISO and TQM implementation as well as  improving organizational performance. \n\n\nTarget Competencies\n\nProblem solving\nApplying quality tools\nSelecting quality models and systems\nUsing Lean and Six Sigma applications\nChange management\nUnderstanding ISO systems\nApplying benchmarking\n\nOutline\n\n\nIntroduction to Total Quality Management (TQM) Concepts\n\n\n\nDefinition of Quality and Quality Models\nHistory of Quality\nWhat is TQM?\nRelationship Between ISO 9001 and TQM\nBenefits of Implementing a Quality Model\nThe Cost of Poor Quality\nThe Gurus Comparison (Deming\, Crosby\, Juran\, etc.)\nNational Quality Awards:\n\nMalcolm Baldrige National Quality Award\nKing Abdulaziz Quality Award\nEFQM\, Dubai Quality Award and HH Sheikh Khalifa Excellence Award\n\n\nSelecting the Right Model for your Organization\nThe Quality Maturity Ladder\n\n\n\nThe Success Elements of TQM\n\n\n\nCustomer-Driven Quality\nManagement by Facts and Data\nEnhanced Employee Participation and Decision-Making through Idea Generating Systems\nEmployee Reward and Recognition\nCritical Success Factors and Common Failure Factors in TQM\n\n\n\nContinual Improvement Tools and Practices\n\n\n\nWhat Is a Quality Tool?\nThe Seven Quality Control Tools\nCause-and-Effect Diagram\, Check Sheet\, Control Charts\, Histogram\, Pareto Chart\, Scatter Diagram\, Stratification\nBrainstorming\nTree Diagrams: How-How and Why-Why Diagrams\nForce Field Analysis\nAffinity Diagrams\nProcess Thinking\nEliminating the Non-Value Added\nProcess Mapping: “The Turtle”\nLean Thinking\nVisual Management and 5S Program\nPoka Yoke\n\n\n\n\n\n\n\nContinual Improvement Methodologies\n\n\n\nContinual Improvement and Kaizen\nPlan-Do-Check-Act (PDCA) and the A3 Model\nSix Sigma\nThe Need for Innovation and Quality 4.0\nThe Eight Step Methodology\n\n\n\nBenchmarking as a Tool to Improve Quality and Business Processes\n\n\n\nWhat Is Benchmarking?\nWhy Benchmark?\nTypes of Benchmarking\nLevels of Benchmarking\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubai		\n			Number Line Additional\n			\n		\n		Additional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/total-quality-management-tqm-continual-improvement-2-2/2031-01-27/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Quality and Productivity
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/jakub-zerdzicki-50comlI_39U-unsplash.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
END:VCALENDAR