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DTSTART;VALUE=DATE:20260911
DTEND;VALUE=DATE:20260916
DTSTAMP:20260204T084946Z
CREATED:20241001T220000Z
LAST-MODIFIED:20260204T084946Z
UID:10063599-1789084800-1789516799@basatraining.com
SUMMARY:The Essentials of Business Etiquette and Protocol
DESCRIPTION:The Essentials of Business Etiquette and Protocol\nWhy Attend\nFirst impressions are often made within seven seconds of a meeting and are difficult to change. Business Etiquette helps you leave a great first impression. It also addresses how to deal with others in a business setting taking into account differences in culture and region. Since business is often conducted over lunch or dinner\, dining skills can also impact someone’s opinion of you as a potential business partner. \nDuring the five days of this course\, you will also get tips on how to apply proper manners and business etiquette in many different settings. In addition\, many diplomatic ‘incidents’ occur due to the personnel’s lack of understanding of various protocol standards. Therefore\, a portion of the course is dedicated to introducing the international rules of protocol that need to be implemented during formal occasions and visits. \n\nCourse Methodology\nThe course is designed to be interactive and participatory and includes various learning tools to enable the participants to operate effectively and efficiently in a multifunctional environment. The course is built on four learning pillars: concept learning (lectures and presentations)\, role playing (group exercises)\, experience sharing (roundtable discussions) and exposure to real world problems and policy choices confronting delegates. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain how to behave correctly in both business and social situations\nDescribe how to interact and communicate effectively with different types of guests\nDemonstrate appropriate personal and professional conduct\nPlan VIP visits and formal occasions while executing the role of the ideal host\nApply proper communication etiquette\nImplement different variations in protocol and etiquette from different cultures\, nations and regions\n\n\n\nTarget Audience\nPersonnel officers\, public relations professionals\, events organizers\, personal assistants\, employees in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors. \n\n\nTarget Competencies\n\nPublic speaking\nVerbal and nonverbal communication\nInfluencing\nPresentation delivery\nActive listening\nBuilding rapport\n\nOutline\n\n\nPrinciples of business etiquette and protocol\n\n\n\nDefinitions and concepts\nGuiding principle\nImportance of etiquette in business\nImportance of protocol in business\nThe importance of manners\nCreating the right corporate image\nSix basic principles\n\n\n\nAchieving communication success\n\n\n\nCommunication levels and definitions\nThe four principles of communication\nElements of the communication process\nCommunication delivery aspects\nBarriers to effective communication\nOvercoming communication barriers\nCommunicating across cultures\nManaging perceptions and biases\nCommunication key qualities\nListening etiquette\n\n\n\nPersonal and professional conduct\n\n\n\nUniversal expectations for behavior\nEtiquette for formal occasions\nHandling difficult personalities\nFour choices for dealing with various behaviors\nInternational business etiquette\nCustoms and cultures\nBest practices\n\n\n\n\n\n\n\nPlanning and hosting VIP occasions\n\n\n\nPreparation for official visits\nProtocol at events and summits\nKey qualities of the ideal host\nSeating strategies\nRisk and contingency planning\nMistakes to avoid\nMeeting at airports\n\n\n\nProper communication etiquette\n\n\n\nPhone etiquette\nMeeting etiquette\nEmail etiquette\nTitles and forms of address\nExchanging gifts\n\n\n\nVariations in protocol and etiquette\n\n\n\nAdministrative protocol\nFlags\, anthems and logos\nAwkward situations and solutions\nPanoramic view of variations\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)		\n			Name Information Type\n			\n		\n		Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/the-essentials-of-business-etiquette-and-protocol-2/2026-09-11/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Public Relations
ATTACH;FMTTYPE=image/png:https://basatraining.com/wp-content/uploads/2024/10/Business-etiquette-1.png
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260911
DTEND;VALUE=DATE:20260916
DTSTAMP:20260203T135115Z
CREATED:20250822T092153Z
LAST-MODIFIED:20260203T135115Z
UID:10060869-1789084800-1789516799@basatraining.com
SUMMARY:The Essentials of Business Etiquette and Protocol
DESCRIPTION:The Essentials of Business Etiquette and Protocol\nWhy Attend\nFirst impressions are often made within seven seconds of a meeting and are difficult to change. Business Etiquette helps you leave a great first impression. It also addresses how to deal with others in a business setting taking into account differences in culture and region. Since business is often conducted over lunch or dinner\, dining skills can also impact someone’s opinion of you as a potential business partner. \nDuring the five days of this course\, you will also get tips on how to apply proper manners and business etiquette in many different settings. In addition\, many diplomatic ‘incidents’ occur due to the personnel’s lack of understanding of various protocol standards. Therefore\, a portion of the course is dedicated to introducing the international rules of protocol that need to be implemented during formal occasions and visits. \n\nCourse Methodology\nThe course is designed to be interactive and participatory and includes various learning tools to enable the participants to operate effectively and efficiently in a multifunctional environment. The course is built on four learning pillars: concept learning (lectures and presentations)\, role playing (group exercises)\, experience sharing (roundtable discussions) and exposure to real world problems and policy choices confronting delegates. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain how to behave correctly in both business and social situations\nDescribe how to interact and communicate effectively with different types of guests\nDemonstrate appropriate personal and professional conduct\nPlan VIP visits and formal occasions while executing the role of the ideal host\nApply proper communication etiquette\nImplement different variations in protocol and etiquette from different cultures\, nations and regions\n\n\n\nTarget Audience\nPersonnel officers\, public relations professionals\, events organizers\, personal assistants\, employees in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors. \n\n\nTarget Competencies\n\nPublic speaking\nVerbal and nonverbal communication\nInfluencing\nPresentation delivery\nActive listening\nBuilding rapport\n\nOutline\n\n\nPrinciples of business etiquette and protocol\n\n\n\nDefinitions and concepts\nGuiding principle\nImportance of etiquette in business\nImportance of protocol in business\nThe importance of manners\nCreating the right corporate image\nSix basic principles\n\n\n\nAchieving communication success\n\n\n\nCommunication levels and definitions\nThe four principles of communication\nElements of the communication process\nCommunication delivery aspects\nBarriers to effective communication\nOvercoming communication barriers\nCommunicating across cultures\nManaging perceptions and biases\nCommunication key qualities\nListening etiquette\n\n\n\nPersonal and professional conduct\n\n\n\nUniversal expectations for behavior\nEtiquette for formal occasions\nHandling difficult personalities\nFour choices for dealing with various behaviors\nInternational business etiquette\nCustoms and cultures\nBest practices\n\n\n\n\n\n\n\nPlanning and hosting VIP occasions\n\n\n\nPreparation for official visits\nProtocol at events and summits\nKey qualities of the ideal host\nSeating strategies\nRisk and contingency planning\nMistakes to avoid\nMeeting at airports\n\n\n\nProper communication etiquette\n\n\n\nPhone etiquette\nMeeting etiquette\nEmail etiquette\nTitles and forms of address\nExchanging gifts\n\n\n\nVariations in protocol and etiquette\n\n\n\nAdministrative protocol\nFlags\, anthems and logos\nAwkward situations and solutions\nPanoramic view of variations\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.		\n			of from Line\n			\n		\n		Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/the-essentials-of-business-etiquette-and-protocol-2-2/2026-09-11/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Public Relations
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/benjamin-child-GWe0dlVD9e0-unsplash.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20261011
DTEND;VALUE=DATE:20261016
DTSTAMP:20260204T084946Z
CREATED:20241001T220000Z
LAST-MODIFIED:20260204T084946Z
UID:10063600-1791676800-1792108799@basatraining.com
SUMMARY:The Essentials of Business Etiquette and Protocol
DESCRIPTION:The Essentials of Business Etiquette and Protocol\nWhy Attend\nFirst impressions are often made within seven seconds of a meeting and are difficult to change. Business Etiquette helps you leave a great first impression. It also addresses how to deal with others in a business setting taking into account differences in culture and region. Since business is often conducted over lunch or dinner\, dining skills can also impact someone’s opinion of you as a potential business partner. \nDuring the five days of this course\, you will also get tips on how to apply proper manners and business etiquette in many different settings. In addition\, many diplomatic ‘incidents’ occur due to the personnel’s lack of understanding of various protocol standards. Therefore\, a portion of the course is dedicated to introducing the international rules of protocol that need to be implemented during formal occasions and visits. \n\nCourse Methodology\nThe course is designed to be interactive and participatory and includes various learning tools to enable the participants to operate effectively and efficiently in a multifunctional environment. The course is built on four learning pillars: concept learning (lectures and presentations)\, role playing (group exercises)\, experience sharing (roundtable discussions) and exposure to real world problems and policy choices confronting delegates. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain how to behave correctly in both business and social situations\nDescribe how to interact and communicate effectively with different types of guests\nDemonstrate appropriate personal and professional conduct\nPlan VIP visits and formal occasions while executing the role of the ideal host\nApply proper communication etiquette\nImplement different variations in protocol and etiquette from different cultures\, nations and regions\n\n\n\nTarget Audience\nPersonnel officers\, public relations professionals\, events organizers\, personal assistants\, employees in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors. \n\n\nTarget Competencies\n\nPublic speaking\nVerbal and nonverbal communication\nInfluencing\nPresentation delivery\nActive listening\nBuilding rapport\n\nOutline\n\n\nPrinciples of business etiquette and protocol\n\n\n\nDefinitions and concepts\nGuiding principle\nImportance of etiquette in business\nImportance of protocol in business\nThe importance of manners\nCreating the right corporate image\nSix basic principles\n\n\n\nAchieving communication success\n\n\n\nCommunication levels and definitions\nThe four principles of communication\nElements of the communication process\nCommunication delivery aspects\nBarriers to effective communication\nOvercoming communication barriers\nCommunicating across cultures\nManaging perceptions and biases\nCommunication key qualities\nListening etiquette\n\n\n\nPersonal and professional conduct\n\n\n\nUniversal expectations for behavior\nEtiquette for formal occasions\nHandling difficult personalities\nFour choices for dealing with various behaviors\nInternational business etiquette\nCustoms and cultures\nBest practices\n\n\n\n\n\n\n\nPlanning and hosting VIP occasions\n\n\n\nPreparation for official visits\nProtocol at events and summits\nKey qualities of the ideal host\nSeating strategies\nRisk and contingency planning\nMistakes to avoid\nMeeting at airports\n\n\n\nProper communication etiquette\n\n\n\nPhone etiquette\nMeeting etiquette\nEmail etiquette\nTitles and forms of address\nExchanging gifts\n\n\n\nVariations in protocol and etiquette\n\n\n\nAdministrative protocol\nFlags\, anthems and logos\nAwkward situations and solutions\nPanoramic view of variations\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLast		\n			from Participants Organization\n			\n		\n		Number of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/the-essentials-of-business-etiquette-and-protocol-2/2026-10-11/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Public Relations
ATTACH;FMTTYPE=image/png:https://basatraining.com/wp-content/uploads/2024/10/Business-etiquette-1.png
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20261011
DTEND;VALUE=DATE:20261016
DTSTAMP:20260203T135115Z
CREATED:20250822T092153Z
LAST-MODIFIED:20260203T135115Z
UID:10060870-1791676800-1792108799@basatraining.com
SUMMARY:The Essentials of Business Etiquette and Protocol
DESCRIPTION:The Essentials of Business Etiquette and Protocol\nWhy Attend\nFirst impressions are often made within seven seconds of a meeting and are difficult to change. Business Etiquette helps you leave a great first impression. It also addresses how to deal with others in a business setting taking into account differences in culture and region. Since business is often conducted over lunch or dinner\, dining skills can also impact someone’s opinion of you as a potential business partner. \nDuring the five days of this course\, you will also get tips on how to apply proper manners and business etiquette in many different settings. In addition\, many diplomatic ‘incidents’ occur due to the personnel’s lack of understanding of various protocol standards. Therefore\, a portion of the course is dedicated to introducing the international rules of protocol that need to be implemented during formal occasions and visits. \n\nCourse Methodology\nThe course is designed to be interactive and participatory and includes various learning tools to enable the participants to operate effectively and efficiently in a multifunctional environment. The course is built on four learning pillars: concept learning (lectures and presentations)\, role playing (group exercises)\, experience sharing (roundtable discussions) and exposure to real world problems and policy choices confronting delegates. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain how to behave correctly in both business and social situations\nDescribe how to interact and communicate effectively with different types of guests\nDemonstrate appropriate personal and professional conduct\nPlan VIP visits and formal occasions while executing the role of the ideal host\nApply proper communication etiquette\nImplement different variations in protocol and etiquette from different cultures\, nations and regions\n\n\n\nTarget Audience\nPersonnel officers\, public relations professionals\, events organizers\, personal assistants\, employees in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors. \n\n\nTarget Competencies\n\nPublic speaking\nVerbal and nonverbal communication\nInfluencing\nPresentation delivery\nActive listening\nBuilding rapport\n\nOutline\n\n\nPrinciples of business etiquette and protocol\n\n\n\nDefinitions and concepts\nGuiding principle\nImportance of etiquette in business\nImportance of protocol in business\nThe importance of manners\nCreating the right corporate image\nSix basic principles\n\n\n\nAchieving communication success\n\n\n\nCommunication levels and definitions\nThe four principles of communication\nElements of the communication process\nCommunication delivery aspects\nBarriers to effective communication\nOvercoming communication barriers\nCommunicating across cultures\nManaging perceptions and biases\nCommunication key qualities\nListening etiquette\n\n\n\nPersonal and professional conduct\n\n\n\nUniversal expectations for behavior\nEtiquette for formal occasions\nHandling difficult personalities\nFour choices for dealing with various behaviors\nInternational business etiquette\nCustoms and cultures\nBest practices\n\n\n\n\n\n\n\nPlanning and hosting VIP occasions\n\n\n\nPreparation for official visits\nProtocol at events and summits\nKey qualities of the ideal host\nSeating strategies\nRisk and contingency planning\nMistakes to avoid\nMeeting at airports\n\n\n\nProper communication etiquette\n\n\n\nPhone etiquette\nMeeting etiquette\nEmail etiquette\nTitles and forms of address\nExchanging gifts\n\n\n\nVariations in protocol and etiquette\n\n\n\nAdministrative protocol\nFlags\, anthems and logos\nAwkward situations and solutions\nPanoramic view of variations\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participants		\n			Participants Name details\n			\n		\n		Additional Participants detailsSubmit
URL:https://basatraining.com/course/the-essentials-of-business-etiquette-and-protocol-2-2/2026-10-11/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Public Relations
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/benjamin-child-GWe0dlVD9e0-unsplash.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20261111
DTEND;VALUE=DATE:20261116
DTSTAMP:20260204T084946Z
CREATED:20241001T220000Z
LAST-MODIFIED:20260204T084946Z
UID:10063601-1794355200-1794787199@basatraining.com
SUMMARY:The Essentials of Business Etiquette and Protocol
DESCRIPTION:The Essentials of Business Etiquette and Protocol\nWhy Attend\nFirst impressions are often made within seven seconds of a meeting and are difficult to change. Business Etiquette helps you leave a great first impression. It also addresses how to deal with others in a business setting taking into account differences in culture and region. Since business is often conducted over lunch or dinner\, dining skills can also impact someone’s opinion of you as a potential business partner. \nDuring the five days of this course\, you will also get tips on how to apply proper manners and business etiquette in many different settings. In addition\, many diplomatic ‘incidents’ occur due to the personnel’s lack of understanding of various protocol standards. Therefore\, a portion of the course is dedicated to introducing the international rules of protocol that need to be implemented during formal occasions and visits. \n\nCourse Methodology\nThe course is designed to be interactive and participatory and includes various learning tools to enable the participants to operate effectively and efficiently in a multifunctional environment. The course is built on four learning pillars: concept learning (lectures and presentations)\, role playing (group exercises)\, experience sharing (roundtable discussions) and exposure to real world problems and policy choices confronting delegates. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain how to behave correctly in both business and social situations\nDescribe how to interact and communicate effectively with different types of guests\nDemonstrate appropriate personal and professional conduct\nPlan VIP visits and formal occasions while executing the role of the ideal host\nApply proper communication etiquette\nImplement different variations in protocol and etiquette from different cultures\, nations and regions\n\n\n\nTarget Audience\nPersonnel officers\, public relations professionals\, events organizers\, personal assistants\, employees in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors. \n\n\nTarget Competencies\n\nPublic speaking\nVerbal and nonverbal communication\nInfluencing\nPresentation delivery\nActive listening\nBuilding rapport\n\nOutline\n\n\nPrinciples of business etiquette and protocol\n\n\n\nDefinitions and concepts\nGuiding principle\nImportance of etiquette in business\nImportance of protocol in business\nThe importance of manners\nCreating the right corporate image\nSix basic principles\n\n\n\nAchieving communication success\n\n\n\nCommunication levels and definitions\nThe four principles of communication\nElements of the communication process\nCommunication delivery aspects\nBarriers to effective communication\nOvercoming communication barriers\nCommunicating across cultures\nManaging perceptions and biases\nCommunication key qualities\nListening etiquette\n\n\n\nPersonal and professional conduct\n\n\n\nUniversal expectations for behavior\nEtiquette for formal occasions\nHandling difficult personalities\nFour choices for dealing with various behaviors\nInternational business etiquette\nCustoms and cultures\nBest practices\n\n\n\n\n\n\n\nPlanning and hosting VIP occasions\n\n\n\nPreparation for official visits\nProtocol at events and summits\nKey qualities of the ideal host\nSeating strategies\nRisk and contingency planning\nMistakes to avoid\nMeeting at airports\n\n\n\nProper communication etiquette\n\n\n\nPhone etiquette\nMeeting etiquette\nEmail etiquette\nTitles and forms of address\nExchanging gifts\n\n\n\nVariations in protocol and etiquette\n\n\n\nAdministrative protocol\nFlags\, anthems and logos\nAwkward situations and solutions\nPanoramic view of variations\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm Email		\n			Number Additional Course\n			\n		\n		Phone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/the-essentials-of-business-etiquette-and-protocol-2/2026-11-11/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Public Relations
ATTACH;FMTTYPE=image/png:https://basatraining.com/wp-content/uploads/2024/10/Business-etiquette-1.png
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20261111
DTEND;VALUE=DATE:20261116
DTSTAMP:20260203T135115Z
CREATED:20250822T092153Z
LAST-MODIFIED:20260203T135115Z
UID:10039392-1794355200-1794787199@basatraining.com
SUMMARY:The Essentials of Business Etiquette and Protocol
DESCRIPTION:The Essentials of Business Etiquette and Protocol\nWhy Attend\nFirst impressions are often made within seven seconds of a meeting and are difficult to change. Business Etiquette helps you leave a great first impression. It also addresses how to deal with others in a business setting taking into account differences in culture and region. Since business is often conducted over lunch or dinner\, dining skills can also impact someone’s opinion of you as a potential business partner. \nDuring the five days of this course\, you will also get tips on how to apply proper manners and business etiquette in many different settings. In addition\, many diplomatic ‘incidents’ occur due to the personnel’s lack of understanding of various protocol standards. Therefore\, a portion of the course is dedicated to introducing the international rules of protocol that need to be implemented during formal occasions and visits. \n\nCourse Methodology\nThe course is designed to be interactive and participatory and includes various learning tools to enable the participants to operate effectively and efficiently in a multifunctional environment. The course is built on four learning pillars: concept learning (lectures and presentations)\, role playing (group exercises)\, experience sharing (roundtable discussions) and exposure to real world problems and policy choices confronting delegates. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain how to behave correctly in both business and social situations\nDescribe how to interact and communicate effectively with different types of guests\nDemonstrate appropriate personal and professional conduct\nPlan VIP visits and formal occasions while executing the role of the ideal host\nApply proper communication etiquette\nImplement different variations in protocol and etiquette from different cultures\, nations and regions\n\n\n\nTarget Audience\nPersonnel officers\, public relations professionals\, events organizers\, personal assistants\, employees in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors. \n\n\nTarget Competencies\n\nPublic speaking\nVerbal and nonverbal communication\nInfluencing\nPresentation delivery\nActive listening\nBuilding rapport\n\nOutline\n\n\nPrinciples of business etiquette and protocol\n\n\n\nDefinitions and concepts\nGuiding principle\nImportance of etiquette in business\nImportance of protocol in business\nThe importance of manners\nCreating the right corporate image\nSix basic principles\n\n\n\nAchieving communication success\n\n\n\nCommunication levels and definitions\nThe four principles of communication\nElements of the communication process\nCommunication delivery aspects\nBarriers to effective communication\nOvercoming communication barriers\nCommunicating across cultures\nManaging perceptions and biases\nCommunication key qualities\nListening etiquette\n\n\n\nPersonal and professional conduct\n\n\n\nUniversal expectations for behavior\nEtiquette for formal occasions\nHandling difficult personalities\nFour choices for dealing with various behaviors\nInternational business etiquette\nCustoms and cultures\nBest practices\n\n\n\n\n\n\n\nPlanning and hosting VIP occasions\n\n\n\nPreparation for official visits\nProtocol at events and summits\nKey qualities of the ideal host\nSeating strategies\nRisk and contingency planning\nMistakes to avoid\nMeeting at airports\n\n\n\nProper communication etiquette\n\n\n\nPhone etiquette\nMeeting etiquette\nEmail etiquette\nTitles and forms of address\nExchanging gifts\n\n\n\nVariations in protocol and etiquette\n\n\n\nAdministrative protocol\nFlags\, anthems and logos\nAwkward situations and solutions\nPanoramic view of variations\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLast		\n			Name Organization Course\n			\n		\n		Number of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/the-essentials-of-business-etiquette-and-protocol-2-2/2026-11-11/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Public Relations
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/benjamin-child-GWe0dlVD9e0-unsplash.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20261211
DTEND;VALUE=DATE:20261216
DTSTAMP:20260204T084946Z
CREATED:20241001T220000Z
LAST-MODIFIED:20260204T084946Z
UID:10063602-1796947200-1797379199@basatraining.com
SUMMARY:The Essentials of Business Etiquette and Protocol
DESCRIPTION:The Essentials of Business Etiquette and Protocol\nWhy Attend\nFirst impressions are often made within seven seconds of a meeting and are difficult to change. Business Etiquette helps you leave a great first impression. It also addresses how to deal with others in a business setting taking into account differences in culture and region. Since business is often conducted over lunch or dinner\, dining skills can also impact someone’s opinion of you as a potential business partner. \nDuring the five days of this course\, you will also get tips on how to apply proper manners and business etiquette in many different settings. In addition\, many diplomatic ‘incidents’ occur due to the personnel’s lack of understanding of various protocol standards. Therefore\, a portion of the course is dedicated to introducing the international rules of protocol that need to be implemented during formal occasions and visits. \n\nCourse Methodology\nThe course is designed to be interactive and participatory and includes various learning tools to enable the participants to operate effectively and efficiently in a multifunctional environment. The course is built on four learning pillars: concept learning (lectures and presentations)\, role playing (group exercises)\, experience sharing (roundtable discussions) and exposure to real world problems and policy choices confronting delegates. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain how to behave correctly in both business and social situations\nDescribe how to interact and communicate effectively with different types of guests\nDemonstrate appropriate personal and professional conduct\nPlan VIP visits and formal occasions while executing the role of the ideal host\nApply proper communication etiquette\nImplement different variations in protocol and etiquette from different cultures\, nations and regions\n\n\n\nTarget Audience\nPersonnel officers\, public relations professionals\, events organizers\, personal assistants\, employees in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors. \n\n\nTarget Competencies\n\nPublic speaking\nVerbal and nonverbal communication\nInfluencing\nPresentation delivery\nActive listening\nBuilding rapport\n\nOutline\n\n\nPrinciples of business etiquette and protocol\n\n\n\nDefinitions and concepts\nGuiding principle\nImportance of etiquette in business\nImportance of protocol in business\nThe importance of manners\nCreating the right corporate image\nSix basic principles\n\n\n\nAchieving communication success\n\n\n\nCommunication levels and definitions\nThe four principles of communication\nElements of the communication process\nCommunication delivery aspects\nBarriers to effective communication\nOvercoming communication barriers\nCommunicating across cultures\nManaging perceptions and biases\nCommunication key qualities\nListening etiquette\n\n\n\nPersonal and professional conduct\n\n\n\nUniversal expectations for behavior\nEtiquette for formal occasions\nHandling difficult personalities\nFour choices for dealing with various behaviors\nInternational business etiquette\nCustoms and cultures\nBest practices\n\n\n\n\n\n\n\nPlanning and hosting VIP occasions\n\n\n\nPreparation for official visits\nProtocol at events and summits\nKey qualities of the ideal host\nSeating strategies\nRisk and contingency planning\nMistakes to avoid\nMeeting at airports\n\n\n\nProper communication etiquette\n\n\n\nPhone etiquette\nMeeting etiquette\nEmail etiquette\nTitles and forms of address\nExchanging gifts\n\n\n\nVariations in protocol and etiquette\n\n\n\nAdministrative protocol\nFlags\, anthems and logos\nAwkward situations and solutions\nPanoramic view of variations\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)		\n			Number from Details\n			\n		\n		Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/the-essentials-of-business-etiquette-and-protocol-2/2026-12-11/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Public Relations
ATTACH;FMTTYPE=image/png:https://basatraining.com/wp-content/uploads/2024/10/Business-etiquette-1.png
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20261211
DTEND;VALUE=DATE:20261216
DTSTAMP:20260203T135115Z
CREATED:20250822T092153Z
LAST-MODIFIED:20260203T135115Z
UID:10060871-1796947200-1797379199@basatraining.com
SUMMARY:The Essentials of Business Etiquette and Protocol
DESCRIPTION:The Essentials of Business Etiquette and Protocol\nWhy Attend\nFirst impressions are often made within seven seconds of a meeting and are difficult to change. Business Etiquette helps you leave a great first impression. It also addresses how to deal with others in a business setting taking into account differences in culture and region. Since business is often conducted over lunch or dinner\, dining skills can also impact someone’s opinion of you as a potential business partner. \nDuring the five days of this course\, you will also get tips on how to apply proper manners and business etiquette in many different settings. In addition\, many diplomatic ‘incidents’ occur due to the personnel’s lack of understanding of various protocol standards. Therefore\, a portion of the course is dedicated to introducing the international rules of protocol that need to be implemented during formal occasions and visits. \n\nCourse Methodology\nThe course is designed to be interactive and participatory and includes various learning tools to enable the participants to operate effectively and efficiently in a multifunctional environment. The course is built on four learning pillars: concept learning (lectures and presentations)\, role playing (group exercises)\, experience sharing (roundtable discussions) and exposure to real world problems and policy choices confronting delegates. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain how to behave correctly in both business and social situations\nDescribe how to interact and communicate effectively with different types of guests\nDemonstrate appropriate personal and professional conduct\nPlan VIP visits and formal occasions while executing the role of the ideal host\nApply proper communication etiquette\nImplement different variations in protocol and etiquette from different cultures\, nations and regions\n\n\n\nTarget Audience\nPersonnel officers\, public relations professionals\, events organizers\, personal assistants\, employees in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors. \n\n\nTarget Competencies\n\nPublic speaking\nVerbal and nonverbal communication\nInfluencing\nPresentation delivery\nActive listening\nBuilding rapport\n\nOutline\n\n\nPrinciples of business etiquette and protocol\n\n\n\nDefinitions and concepts\nGuiding principle\nImportance of etiquette in business\nImportance of protocol in business\nThe importance of manners\nCreating the right corporate image\nSix basic principles\n\n\n\nAchieving communication success\n\n\n\nCommunication levels and definitions\nThe four principles of communication\nElements of the communication process\nCommunication delivery aspects\nBarriers to effective communication\nOvercoming communication barriers\nCommunicating across cultures\nManaging perceptions and biases\nCommunication key qualities\nListening etiquette\n\n\n\nPersonal and professional conduct\n\n\n\nUniversal expectations for behavior\nEtiquette for formal occasions\nHandling difficult personalities\nFour choices for dealing with various behaviors\nInternational business etiquette\nCustoms and cultures\nBest practices\n\n\n\n\n\n\n\nPlanning and hosting VIP occasions\n\n\n\nPreparation for official visits\nProtocol at events and summits\nKey qualities of the ideal host\nSeating strategies\nRisk and contingency planning\nMistakes to avoid\nMeeting at airports\n\n\n\nProper communication etiquette\n\n\n\nPhone etiquette\nMeeting etiquette\nEmail etiquette\nTitles and forms of address\nExchanging gifts\n\n\n\nVariations in protocol and etiquette\n\n\n\nAdministrative protocol\nFlags\, anthems and logos\nAwkward situations and solutions\nPanoramic view of variations\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *Address		\n			Course Participants 3\n			\n		\n		Address Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/the-essentials-of-business-etiquette-and-protocol-2-2/2026-12-11/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Public Relations
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/benjamin-child-GWe0dlVD9e0-unsplash.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20270111
DTEND;VALUE=DATE:20270116
DTSTAMP:20260204T084946Z
CREATED:20241001T220000Z
LAST-MODIFIED:20260204T084946Z
UID:10063603-1799625600-1800057599@basatraining.com
SUMMARY:The Essentials of Business Etiquette and Protocol
DESCRIPTION:The Essentials of Business Etiquette and Protocol\nWhy Attend\nFirst impressions are often made within seven seconds of a meeting and are difficult to change. Business Etiquette helps you leave a great first impression. It also addresses how to deal with others in a business setting taking into account differences in culture and region. Since business is often conducted over lunch or dinner\, dining skills can also impact someone’s opinion of you as a potential business partner. \nDuring the five days of this course\, you will also get tips on how to apply proper manners and business etiquette in many different settings. In addition\, many diplomatic ‘incidents’ occur due to the personnel’s lack of understanding of various protocol standards. Therefore\, a portion of the course is dedicated to introducing the international rules of protocol that need to be implemented during formal occasions and visits. \n\nCourse Methodology\nThe course is designed to be interactive and participatory and includes various learning tools to enable the participants to operate effectively and efficiently in a multifunctional environment. The course is built on four learning pillars: concept learning (lectures and presentations)\, role playing (group exercises)\, experience sharing (roundtable discussions) and exposure to real world problems and policy choices confronting delegates. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain how to behave correctly in both business and social situations\nDescribe how to interact and communicate effectively with different types of guests\nDemonstrate appropriate personal and professional conduct\nPlan VIP visits and formal occasions while executing the role of the ideal host\nApply proper communication etiquette\nImplement different variations in protocol and etiquette from different cultures\, nations and regions\n\n\n\nTarget Audience\nPersonnel officers\, public relations professionals\, events organizers\, personal assistants\, employees in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors. \n\n\nTarget Competencies\n\nPublic speaking\nVerbal and nonverbal communication\nInfluencing\nPresentation delivery\nActive listening\nBuilding rapport\n\nOutline\n\n\nPrinciples of business etiquette and protocol\n\n\n\nDefinitions and concepts\nGuiding principle\nImportance of etiquette in business\nImportance of protocol in business\nThe importance of manners\nCreating the right corporate image\nSix basic principles\n\n\n\nAchieving communication success\n\n\n\nCommunication levels and definitions\nThe four principles of communication\nElements of the communication process\nCommunication delivery aspects\nBarriers to effective communication\nOvercoming communication barriers\nCommunicating across cultures\nManaging perceptions and biases\nCommunication key qualities\nListening etiquette\n\n\n\nPersonal and professional conduct\n\n\n\nUniversal expectations for behavior\nEtiquette for formal occasions\nHandling difficult personalities\nFour choices for dealing with various behaviors\nInternational business etiquette\nCustoms and cultures\nBest practices\n\n\n\n\n\n\n\nPlanning and hosting VIP occasions\n\n\n\nPreparation for official visits\nProtocol at events and summits\nKey qualities of the ideal host\nSeating strategies\nRisk and contingency planning\nMistakes to avoid\nMeeting at airports\n\n\n\nProper communication etiquette\n\n\n\nPhone etiquette\nMeeting etiquette\nEmail etiquette\nTitles and forms of address\nExchanging gifts\n\n\n\nVariations in protocol and etiquette\n\n\n\nAdministrative protocol\nFlags\, anthems and logos\nAwkward situations and solutions\nPanoramic view of variations\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *		\n			Email Participants Venue\n			\n		\n		Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/the-essentials-of-business-etiquette-and-protocol-2/2027-01-11/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Public Relations
ATTACH;FMTTYPE=image/png:https://basatraining.com/wp-content/uploads/2024/10/Business-etiquette-1.png
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20270111
DTEND;VALUE=DATE:20270116
DTSTAMP:20260203T135115Z
CREATED:20250822T092153Z
LAST-MODIFIED:20260203T135115Z
UID:10060872-1799625600-1800057599@basatraining.com
SUMMARY:The Essentials of Business Etiquette and Protocol
DESCRIPTION:The Essentials of Business Etiquette and Protocol\nWhy Attend\nFirst impressions are often made within seven seconds of a meeting and are difficult to change. Business Etiquette helps you leave a great first impression. It also addresses how to deal with others in a business setting taking into account differences in culture and region. Since business is often conducted over lunch or dinner\, dining skills can also impact someone’s opinion of you as a potential business partner. \nDuring the five days of this course\, you will also get tips on how to apply proper manners and business etiquette in many different settings. In addition\, many diplomatic ‘incidents’ occur due to the personnel’s lack of understanding of various protocol standards. Therefore\, a portion of the course is dedicated to introducing the international rules of protocol that need to be implemented during formal occasions and visits. \n\nCourse Methodology\nThe course is designed to be interactive and participatory and includes various learning tools to enable the participants to operate effectively and efficiently in a multifunctional environment. The course is built on four learning pillars: concept learning (lectures and presentations)\, role playing (group exercises)\, experience sharing (roundtable discussions) and exposure to real world problems and policy choices confronting delegates. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain how to behave correctly in both business and social situations\nDescribe how to interact and communicate effectively with different types of guests\nDemonstrate appropriate personal and professional conduct\nPlan VIP visits and formal occasions while executing the role of the ideal host\nApply proper communication etiquette\nImplement different variations in protocol and etiquette from different cultures\, nations and regions\n\n\n\nTarget Audience\nPersonnel officers\, public relations professionals\, events organizers\, personal assistants\, employees in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors. \n\n\nTarget Competencies\n\nPublic speaking\nVerbal and nonverbal communication\nInfluencing\nPresentation delivery\nActive listening\nBuilding rapport\n\nOutline\n\n\nPrinciples of business etiquette and protocol\n\n\n\nDefinitions and concepts\nGuiding principle\nImportance of etiquette in business\nImportance of protocol in business\nThe importance of manners\nCreating the right corporate image\nSix basic principles\n\n\n\nAchieving communication success\n\n\n\nCommunication levels and definitions\nThe four principles of communication\nElements of the communication process\nCommunication delivery aspects\nBarriers to effective communication\nOvercoming communication barriers\nCommunicating across cultures\nManaging perceptions and biases\nCommunication key qualities\nListening etiquette\n\n\n\nPersonal and professional conduct\n\n\n\nUniversal expectations for behavior\nEtiquette for formal occasions\nHandling difficult personalities\nFour choices for dealing with various behaviors\nInternational business etiquette\nCustoms and cultures\nBest practices\n\n\n\n\n\n\n\nPlanning and hosting VIP occasions\n\n\n\nPreparation for official visits\nProtocol at events and summits\nKey qualities of the ideal host\nSeating strategies\nRisk and contingency planning\nMistakes to avoid\nMeeting at airports\n\n\n\nProper communication etiquette\n\n\n\nPhone etiquette\nMeeting etiquette\nEmail etiquette\nTitles and forms of address\nExchanging gifts\n\n\n\nVariations in protocol and etiquette\n\n\n\nAdministrative protocol\nFlags\, anthems and logos\nAwkward situations and solutions\nPanoramic view of variations\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *		\n			Course Details Email\n			\n		\n		AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/the-essentials-of-business-etiquette-and-protocol-2-2/2027-01-11/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Public Relations
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/benjamin-child-GWe0dlVD9e0-unsplash.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20270211
DTEND;VALUE=DATE:20270216
DTSTAMP:20260204T084946Z
CREATED:20241001T220000Z
LAST-MODIFIED:20260204T084946Z
UID:10063604-1802304000-1802735999@basatraining.com
SUMMARY:The Essentials of Business Etiquette and Protocol
DESCRIPTION:The Essentials of Business Etiquette and Protocol\nWhy Attend\nFirst impressions are often made within seven seconds of a meeting and are difficult to change. Business Etiquette helps you leave a great first impression. It also addresses how to deal with others in a business setting taking into account differences in culture and region. Since business is often conducted over lunch or dinner\, dining skills can also impact someone’s opinion of you as a potential business partner. \nDuring the five days of this course\, you will also get tips on how to apply proper manners and business etiquette in many different settings. In addition\, many diplomatic ‘incidents’ occur due to the personnel’s lack of understanding of various protocol standards. Therefore\, a portion of the course is dedicated to introducing the international rules of protocol that need to be implemented during formal occasions and visits. \n\nCourse Methodology\nThe course is designed to be interactive and participatory and includes various learning tools to enable the participants to operate effectively and efficiently in a multifunctional environment. The course is built on four learning pillars: concept learning (lectures and presentations)\, role playing (group exercises)\, experience sharing (roundtable discussions) and exposure to real world problems and policy choices confronting delegates. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain how to behave correctly in both business and social situations\nDescribe how to interact and communicate effectively with different types of guests\nDemonstrate appropriate personal and professional conduct\nPlan VIP visits and formal occasions while executing the role of the ideal host\nApply proper communication etiquette\nImplement different variations in protocol and etiquette from different cultures\, nations and regions\n\n\n\nTarget Audience\nPersonnel officers\, public relations professionals\, events organizers\, personal assistants\, employees in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors. \n\n\nTarget Competencies\n\nPublic speaking\nVerbal and nonverbal communication\nInfluencing\nPresentation delivery\nActive listening\nBuilding rapport\n\nOutline\n\n\nPrinciples of business etiquette and protocol\n\n\n\nDefinitions and concepts\nGuiding principle\nImportance of etiquette in business\nImportance of protocol in business\nThe importance of manners\nCreating the right corporate image\nSix basic principles\n\n\n\nAchieving communication success\n\n\n\nCommunication levels and definitions\nThe four principles of communication\nElements of the communication process\nCommunication delivery aspects\nBarriers to effective communication\nOvercoming communication barriers\nCommunicating across cultures\nManaging perceptions and biases\nCommunication key qualities\nListening etiquette\n\n\n\nPersonal and professional conduct\n\n\n\nUniversal expectations for behavior\nEtiquette for formal occasions\nHandling difficult personalities\nFour choices for dealing with various behaviors\nInternational business etiquette\nCustoms and cultures\nBest practices\n\n\n\n\n\n\n\nPlanning and hosting VIP occasions\n\n\n\nPreparation for official visits\nProtocol at events and summits\nKey qualities of the ideal host\nSeating strategies\nRisk and contingency planning\nMistakes to avoid\nMeeting at airports\n\n\n\nProper communication etiquette\n\n\n\nPhone etiquette\nMeeting etiquette\nEmail etiquette\nTitles and forms of address\nExchanging gifts\n\n\n\nVariations in protocol and etiquette\n\n\n\nAdministrative protocol\nFlags\, anthems and logos\nAwkward situations and solutions\nPanoramic view of variations\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLast		\n			Participants Number organization\n			\n		\n		Organization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/the-essentials-of-business-etiquette-and-protocol-2/2027-02-11/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Public Relations
ATTACH;FMTTYPE=image/png:https://basatraining.com/wp-content/uploads/2024/10/Business-etiquette-1.png
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20270211
DTEND;VALUE=DATE:20270216
DTSTAMP:20260203T135115Z
CREATED:20250822T092153Z
LAST-MODIFIED:20260203T135115Z
UID:10060873-1802304000-1802735999@basatraining.com
SUMMARY:The Essentials of Business Etiquette and Protocol
DESCRIPTION:The Essentials of Business Etiquette and Protocol\nWhy Attend\nFirst impressions are often made within seven seconds of a meeting and are difficult to change. Business Etiquette helps you leave a great first impression. It also addresses how to deal with others in a business setting taking into account differences in culture and region. Since business is often conducted over lunch or dinner\, dining skills can also impact someone’s opinion of you as a potential business partner. \nDuring the five days of this course\, you will also get tips on how to apply proper manners and business etiquette in many different settings. In addition\, many diplomatic ‘incidents’ occur due to the personnel’s lack of understanding of various protocol standards. Therefore\, a portion of the course is dedicated to introducing the international rules of protocol that need to be implemented during formal occasions and visits. \n\nCourse Methodology\nThe course is designed to be interactive and participatory and includes various learning tools to enable the participants to operate effectively and efficiently in a multifunctional environment. The course is built on four learning pillars: concept learning (lectures and presentations)\, role playing (group exercises)\, experience sharing (roundtable discussions) and exposure to real world problems and policy choices confronting delegates. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain how to behave correctly in both business and social situations\nDescribe how to interact and communicate effectively with different types of guests\nDemonstrate appropriate personal and professional conduct\nPlan VIP visits and formal occasions while executing the role of the ideal host\nApply proper communication etiquette\nImplement different variations in protocol and etiquette from different cultures\, nations and regions\n\n\n\nTarget Audience\nPersonnel officers\, public relations professionals\, events organizers\, personal assistants\, employees in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors. \n\n\nTarget Competencies\n\nPublic speaking\nVerbal and nonverbal communication\nInfluencing\nPresentation delivery\nActive listening\nBuilding rapport\n\nOutline\n\n\nPrinciples of business etiquette and protocol\n\n\n\nDefinitions and concepts\nGuiding principle\nImportance of etiquette in business\nImportance of protocol in business\nThe importance of manners\nCreating the right corporate image\nSix basic principles\n\n\n\nAchieving communication success\n\n\n\nCommunication levels and definitions\nThe four principles of communication\nElements of the communication process\nCommunication delivery aspects\nBarriers to effective communication\nOvercoming communication barriers\nCommunicating across cultures\nManaging perceptions and biases\nCommunication key qualities\nListening etiquette\n\n\n\nPersonal and professional conduct\n\n\n\nUniversal expectations for behavior\nEtiquette for formal occasions\nHandling difficult personalities\nFour choices for dealing with various behaviors\nInternational business etiquette\nCustoms and cultures\nBest practices\n\n\n\n\n\n\n\nPlanning and hosting VIP occasions\n\n\n\nPreparation for official visits\nProtocol at events and summits\nKey qualities of the ideal host\nSeating strategies\nRisk and contingency planning\nMistakes to avoid\nMeeting at airports\n\n\n\nProper communication etiquette\n\n\n\nPhone etiquette\nMeeting etiquette\nEmail etiquette\nTitles and forms of address\nExchanging gifts\n\n\n\nVariations in protocol and etiquette\n\n\n\nAdministrative protocol\nFlags\, anthems and logos\nAwkward situations and solutions\nPanoramic view of variations\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)		\n			Venue Applicant Course\n			\n		\n		Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/the-essentials-of-business-etiquette-and-protocol-2-2/2027-02-11/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Public Relations
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/benjamin-child-GWe0dlVD9e0-unsplash.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20270311
DTEND;VALUE=DATE:20270316
DTSTAMP:20260204T084946Z
CREATED:20241001T220000Z
LAST-MODIFIED:20260204T084946Z
UID:10063605-1804723200-1805155199@basatraining.com
SUMMARY:The Essentials of Business Etiquette and Protocol
DESCRIPTION:The Essentials of Business Etiquette and Protocol\nWhy Attend\nFirst impressions are often made within seven seconds of a meeting and are difficult to change. Business Etiquette helps you leave a great first impression. It also addresses how to deal with others in a business setting taking into account differences in culture and region. Since business is often conducted over lunch or dinner\, dining skills can also impact someone’s opinion of you as a potential business partner. \nDuring the five days of this course\, you will also get tips on how to apply proper manners and business etiquette in many different settings. In addition\, many diplomatic ‘incidents’ occur due to the personnel’s lack of understanding of various protocol standards. Therefore\, a portion of the course is dedicated to introducing the international rules of protocol that need to be implemented during formal occasions and visits. \n\nCourse Methodology\nThe course is designed to be interactive and participatory and includes various learning tools to enable the participants to operate effectively and efficiently in a multifunctional environment. The course is built on four learning pillars: concept learning (lectures and presentations)\, role playing (group exercises)\, experience sharing (roundtable discussions) and exposure to real world problems and policy choices confronting delegates. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain how to behave correctly in both business and social situations\nDescribe how to interact and communicate effectively with different types of guests\nDemonstrate appropriate personal and professional conduct\nPlan VIP visits and formal occasions while executing the role of the ideal host\nApply proper communication etiquette\nImplement different variations in protocol and etiquette from different cultures\, nations and regions\n\n\n\nTarget Audience\nPersonnel officers\, public relations professionals\, events organizers\, personal assistants\, employees in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors. \n\n\nTarget Competencies\n\nPublic speaking\nVerbal and nonverbal communication\nInfluencing\nPresentation delivery\nActive listening\nBuilding rapport\n\nOutline\n\n\nPrinciples of business etiquette and protocol\n\n\n\nDefinitions and concepts\nGuiding principle\nImportance of etiquette in business\nImportance of protocol in business\nThe importance of manners\nCreating the right corporate image\nSix basic principles\n\n\n\nAchieving communication success\n\n\n\nCommunication levels and definitions\nThe four principles of communication\nElements of the communication process\nCommunication delivery aspects\nBarriers to effective communication\nOvercoming communication barriers\nCommunicating across cultures\nManaging perceptions and biases\nCommunication key qualities\nListening etiquette\n\n\n\nPersonal and professional conduct\n\n\n\nUniversal expectations for behavior\nEtiquette for formal occasions\nHandling difficult personalities\nFour choices for dealing with various behaviors\nInternational business etiquette\nCustoms and cultures\nBest practices\n\n\n\n\n\n\n\nPlanning and hosting VIP occasions\n\n\n\nPreparation for official visits\nProtocol at events and summits\nKey qualities of the ideal host\nSeating strategies\nRisk and contingency planning\nMistakes to avoid\nMeeting at airports\n\n\n\nProper communication etiquette\n\n\n\nPhone etiquette\nMeeting etiquette\nEmail etiquette\nTitles and forms of address\nExchanging gifts\n\n\n\nVariations in protocol and etiquette\n\n\n\nAdministrative protocol\nFlags\, anthems and logos\nAwkward situations and solutions\nPanoramic view of variations\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLast		\n			details from Participants\n			\n		\n		Organization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/the-essentials-of-business-etiquette-and-protocol-2/2027-03-11/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Public Relations
ATTACH;FMTTYPE=image/png:https://basatraining.com/wp-content/uploads/2024/10/Business-etiquette-1.png
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20270311
DTEND;VALUE=DATE:20270316
DTSTAMP:20260203T135115Z
CREATED:20250822T092153Z
LAST-MODIFIED:20260203T135115Z
UID:10060874-1804723200-1805155199@basatraining.com
SUMMARY:The Essentials of Business Etiquette and Protocol
DESCRIPTION:The Essentials of Business Etiquette and Protocol\nWhy Attend\nFirst impressions are often made within seven seconds of a meeting and are difficult to change. Business Etiquette helps you leave a great first impression. It also addresses how to deal with others in a business setting taking into account differences in culture and region. Since business is often conducted over lunch or dinner\, dining skills can also impact someone’s opinion of you as a potential business partner. \nDuring the five days of this course\, you will also get tips on how to apply proper manners and business etiquette in many different settings. In addition\, many diplomatic ‘incidents’ occur due to the personnel’s lack of understanding of various protocol standards. Therefore\, a portion of the course is dedicated to introducing the international rules of protocol that need to be implemented during formal occasions and visits. \n\nCourse Methodology\nThe course is designed to be interactive and participatory and includes various learning tools to enable the participants to operate effectively and efficiently in a multifunctional environment. The course is built on four learning pillars: concept learning (lectures and presentations)\, role playing (group exercises)\, experience sharing (roundtable discussions) and exposure to real world problems and policy choices confronting delegates. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain how to behave correctly in both business and social situations\nDescribe how to interact and communicate effectively with different types of guests\nDemonstrate appropriate personal and professional conduct\nPlan VIP visits and formal occasions while executing the role of the ideal host\nApply proper communication etiquette\nImplement different variations in protocol and etiquette from different cultures\, nations and regions\n\n\n\nTarget Audience\nPersonnel officers\, public relations professionals\, events organizers\, personal assistants\, employees in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors. \n\n\nTarget Competencies\n\nPublic speaking\nVerbal and nonverbal communication\nInfluencing\nPresentation delivery\nActive listening\nBuilding rapport\n\nOutline\n\n\nPrinciples of business etiquette and protocol\n\n\n\nDefinitions and concepts\nGuiding principle\nImportance of etiquette in business\nImportance of protocol in business\nThe importance of manners\nCreating the right corporate image\nSix basic principles\n\n\n\nAchieving communication success\n\n\n\nCommunication levels and definitions\nThe four principles of communication\nElements of the communication process\nCommunication delivery aspects\nBarriers to effective communication\nOvercoming communication barriers\nCommunicating across cultures\nManaging perceptions and biases\nCommunication key qualities\nListening etiquette\n\n\n\nPersonal and professional conduct\n\n\n\nUniversal expectations for behavior\nEtiquette for formal occasions\nHandling difficult personalities\nFour choices for dealing with various behaviors\nInternational business etiquette\nCustoms and cultures\nBest practices\n\n\n\n\n\n\n\nPlanning and hosting VIP occasions\n\n\n\nPreparation for official visits\nProtocol at events and summits\nKey qualities of the ideal host\nSeating strategies\nRisk and contingency planning\nMistakes to avoid\nMeeting at airports\n\n\n\nProper communication etiquette\n\n\n\nPhone etiquette\nMeeting etiquette\nEmail etiquette\nTitles and forms of address\nExchanging gifts\n\n\n\nVariations in protocol and etiquette\n\n\n\nAdministrative protocol\nFlags\, anthems and logos\nAwkward situations and solutions\nPanoramic view of variations\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *		\n			Name Details Contact\n			\n		\n		Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/the-essentials-of-business-etiquette-and-protocol-2-2/2027-03-11/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Public Relations
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/benjamin-child-GWe0dlVD9e0-unsplash.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20270411
DTEND;VALUE=DATE:20270416
DTSTAMP:20260204T084946Z
CREATED:20241001T220000Z
LAST-MODIFIED:20260204T084946Z
UID:10063606-1807401600-1807833599@basatraining.com
SUMMARY:The Essentials of Business Etiquette and Protocol
DESCRIPTION:The Essentials of Business Etiquette and Protocol\nWhy Attend\nFirst impressions are often made within seven seconds of a meeting and are difficult to change. Business Etiquette helps you leave a great first impression. It also addresses how to deal with others in a business setting taking into account differences in culture and region. Since business is often conducted over lunch or dinner\, dining skills can also impact someone’s opinion of you as a potential business partner. \nDuring the five days of this course\, you will also get tips on how to apply proper manners and business etiquette in many different settings. In addition\, many diplomatic ‘incidents’ occur due to the personnel’s lack of understanding of various protocol standards. Therefore\, a portion of the course is dedicated to introducing the international rules of protocol that need to be implemented during formal occasions and visits. \n\nCourse Methodology\nThe course is designed to be interactive and participatory and includes various learning tools to enable the participants to operate effectively and efficiently in a multifunctional environment. The course is built on four learning pillars: concept learning (lectures and presentations)\, role playing (group exercises)\, experience sharing (roundtable discussions) and exposure to real world problems and policy choices confronting delegates. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain how to behave correctly in both business and social situations\nDescribe how to interact and communicate effectively with different types of guests\nDemonstrate appropriate personal and professional conduct\nPlan VIP visits and formal occasions while executing the role of the ideal host\nApply proper communication etiquette\nImplement different variations in protocol and etiquette from different cultures\, nations and regions\n\n\n\nTarget Audience\nPersonnel officers\, public relations professionals\, events organizers\, personal assistants\, employees in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors. \n\n\nTarget Competencies\n\nPublic speaking\nVerbal and nonverbal communication\nInfluencing\nPresentation delivery\nActive listening\nBuilding rapport\n\nOutline\n\n\nPrinciples of business etiquette and protocol\n\n\n\nDefinitions and concepts\nGuiding principle\nImportance of etiquette in business\nImportance of protocol in business\nThe importance of manners\nCreating the right corporate image\nSix basic principles\n\n\n\nAchieving communication success\n\n\n\nCommunication levels and definitions\nThe four principles of communication\nElements of the communication process\nCommunication delivery aspects\nBarriers to effective communication\nOvercoming communication barriers\nCommunicating across cultures\nManaging perceptions and biases\nCommunication key qualities\nListening etiquette\n\n\n\nPersonal and professional conduct\n\n\n\nUniversal expectations for behavior\nEtiquette for formal occasions\nHandling difficult personalities\nFour choices for dealing with various behaviors\nInternational business etiquette\nCustoms and cultures\nBest practices\n\n\n\n\n\n\n\nPlanning and hosting VIP occasions\n\n\n\nPreparation for official visits\nProtocol at events and summits\nKey qualities of the ideal host\nSeating strategies\nRisk and contingency planning\nMistakes to avoid\nMeeting at airports\n\n\n\nProper communication etiquette\n\n\n\nPhone etiquette\nMeeting etiquette\nEmail etiquette\nTitles and forms of address\nExchanging gifts\n\n\n\nVariations in protocol and etiquette\n\n\n\nAdministrative protocol\nFlags\, anthems and logos\nAwkward situations and solutions\nPanoramic view of variations\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLast		\n			Venue Address Participants\n			\n		\n		Email *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/the-essentials-of-business-etiquette-and-protocol-2/2027-04-11/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Public Relations
ATTACH;FMTTYPE=image/png:https://basatraining.com/wp-content/uploads/2024/10/Business-etiquette-1.png
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20270411
DTEND;VALUE=DATE:20270416
DTSTAMP:20260203T135115Z
CREATED:20250822T092153Z
LAST-MODIFIED:20260203T135115Z
UID:10060875-1807401600-1807833599@basatraining.com
SUMMARY:The Essentials of Business Etiquette and Protocol
DESCRIPTION:The Essentials of Business Etiquette and Protocol\nWhy Attend\nFirst impressions are often made within seven seconds of a meeting and are difficult to change. Business Etiquette helps you leave a great first impression. It also addresses how to deal with others in a business setting taking into account differences in culture and region. Since business is often conducted over lunch or dinner\, dining skills can also impact someone’s opinion of you as a potential business partner. \nDuring the five days of this course\, you will also get tips on how to apply proper manners and business etiquette in many different settings. In addition\, many diplomatic ‘incidents’ occur due to the personnel’s lack of understanding of various protocol standards. Therefore\, a portion of the course is dedicated to introducing the international rules of protocol that need to be implemented during formal occasions and visits. \n\nCourse Methodology\nThe course is designed to be interactive and participatory and includes various learning tools to enable the participants to operate effectively and efficiently in a multifunctional environment. The course is built on four learning pillars: concept learning (lectures and presentations)\, role playing (group exercises)\, experience sharing (roundtable discussions) and exposure to real world problems and policy choices confronting delegates. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain how to behave correctly in both business and social situations\nDescribe how to interact and communicate effectively with different types of guests\nDemonstrate appropriate personal and professional conduct\nPlan VIP visits and formal occasions while executing the role of the ideal host\nApply proper communication etiquette\nImplement different variations in protocol and etiquette from different cultures\, nations and regions\n\n\n\nTarget Audience\nPersonnel officers\, public relations professionals\, events organizers\, personal assistants\, employees in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors. \n\n\nTarget Competencies\n\nPublic speaking\nVerbal and nonverbal communication\nInfluencing\nPresentation delivery\nActive listening\nBuilding rapport\n\nOutline\n\n\nPrinciples of business etiquette and protocol\n\n\n\nDefinitions and concepts\nGuiding principle\nImportance of etiquette in business\nImportance of protocol in business\nThe importance of manners\nCreating the right corporate image\nSix basic principles\n\n\n\nAchieving communication success\n\n\n\nCommunication levels and definitions\nThe four principles of communication\nElements of the communication process\nCommunication delivery aspects\nBarriers to effective communication\nOvercoming communication barriers\nCommunicating across cultures\nManaging perceptions and biases\nCommunication key qualities\nListening etiquette\n\n\n\nPersonal and professional conduct\n\n\n\nUniversal expectations for behavior\nEtiquette for formal occasions\nHandling difficult personalities\nFour choices for dealing with various behaviors\nInternational business etiquette\nCustoms and cultures\nBest practices\n\n\n\n\n\n\n\nPlanning and hosting VIP occasions\n\n\n\nPreparation for official visits\nProtocol at events and summits\nKey qualities of the ideal host\nSeating strategies\nRisk and contingency planning\nMistakes to avoid\nMeeting at airports\n\n\n\nProper communication etiquette\n\n\n\nPhone etiquette\nMeeting etiquette\nEmail etiquette\nTitles and forms of address\nExchanging gifts\n\n\n\nVariations in protocol and etiquette\n\n\n\nAdministrative protocol\nFlags\, anthems and logos\nAwkward situations and solutions\nPanoramic view of variations\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubai		\n			of Information Course\n			\n		\n		Additional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/the-essentials-of-business-etiquette-and-protocol-2-2/2027-04-11/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Public Relations
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/benjamin-child-GWe0dlVD9e0-unsplash.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20270511
DTEND;VALUE=DATE:20270516
DTSTAMP:20260204T084946Z
CREATED:20241001T220000Z
LAST-MODIFIED:20260204T084946Z
UID:10063607-1809993600-1810425599@basatraining.com
SUMMARY:The Essentials of Business Etiquette and Protocol
DESCRIPTION:The Essentials of Business Etiquette and Protocol\nWhy Attend\nFirst impressions are often made within seven seconds of a meeting and are difficult to change. Business Etiquette helps you leave a great first impression. It also addresses how to deal with others in a business setting taking into account differences in culture and region. Since business is often conducted over lunch or dinner\, dining skills can also impact someone’s opinion of you as a potential business partner. \nDuring the five days of this course\, you will also get tips on how to apply proper manners and business etiquette in many different settings. In addition\, many diplomatic ‘incidents’ occur due to the personnel’s lack of understanding of various protocol standards. Therefore\, a portion of the course is dedicated to introducing the international rules of protocol that need to be implemented during formal occasions and visits. \n\nCourse Methodology\nThe course is designed to be interactive and participatory and includes various learning tools to enable the participants to operate effectively and efficiently in a multifunctional environment. The course is built on four learning pillars: concept learning (lectures and presentations)\, role playing (group exercises)\, experience sharing (roundtable discussions) and exposure to real world problems and policy choices confronting delegates. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain how to behave correctly in both business and social situations\nDescribe how to interact and communicate effectively with different types of guests\nDemonstrate appropriate personal and professional conduct\nPlan VIP visits and formal occasions while executing the role of the ideal host\nApply proper communication etiquette\nImplement different variations in protocol and etiquette from different cultures\, nations and regions\n\n\n\nTarget Audience\nPersonnel officers\, public relations professionals\, events organizers\, personal assistants\, employees in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors. \n\n\nTarget Competencies\n\nPublic speaking\nVerbal and nonverbal communication\nInfluencing\nPresentation delivery\nActive listening\nBuilding rapport\n\nOutline\n\n\nPrinciples of business etiquette and protocol\n\n\n\nDefinitions and concepts\nGuiding principle\nImportance of etiquette in business\nImportance of protocol in business\nThe importance of manners\nCreating the right corporate image\nSix basic principles\n\n\n\nAchieving communication success\n\n\n\nCommunication levels and definitions\nThe four principles of communication\nElements of the communication process\nCommunication delivery aspects\nBarriers to effective communication\nOvercoming communication barriers\nCommunicating across cultures\nManaging perceptions and biases\nCommunication key qualities\nListening etiquette\n\n\n\nPersonal and professional conduct\n\n\n\nUniversal expectations for behavior\nEtiquette for formal occasions\nHandling difficult personalities\nFour choices for dealing with various behaviors\nInternational business etiquette\nCustoms and cultures\nBest practices\n\n\n\n\n\n\n\nPlanning and hosting VIP occasions\n\n\n\nPreparation for official visits\nProtocol at events and summits\nKey qualities of the ideal host\nSeating strategies\nRisk and contingency planning\nMistakes to avoid\nMeeting at airports\n\n\n\nProper communication etiquette\n\n\n\nPhone etiquette\nMeeting etiquette\nEmail etiquette\nTitles and forms of address\nExchanging gifts\n\n\n\nVariations in protocol and etiquette\n\n\n\nAdministrative protocol\nFlags\, anthems and logos\nAwkward situations and solutions\nPanoramic view of variations\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubai		\n			Applicant Venue 2\n			\n		\n		Additional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/the-essentials-of-business-etiquette-and-protocol-2/2027-05-11/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Public Relations
ATTACH;FMTTYPE=image/png:https://basatraining.com/wp-content/uploads/2024/10/Business-etiquette-1.png
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20270511
DTEND;VALUE=DATE:20270516
DTSTAMP:20260203T135115Z
CREATED:20250822T092153Z
LAST-MODIFIED:20260203T135115Z
UID:10060876-1809993600-1810425599@basatraining.com
SUMMARY:The Essentials of Business Etiquette and Protocol
DESCRIPTION:The Essentials of Business Etiquette and Protocol\nWhy Attend\nFirst impressions are often made within seven seconds of a meeting and are difficult to change. Business Etiquette helps you leave a great first impression. It also addresses how to deal with others in a business setting taking into account differences in culture and region. Since business is often conducted over lunch or dinner\, dining skills can also impact someone’s opinion of you as a potential business partner. \nDuring the five days of this course\, you will also get tips on how to apply proper manners and business etiquette in many different settings. In addition\, many diplomatic ‘incidents’ occur due to the personnel’s lack of understanding of various protocol standards. Therefore\, a portion of the course is dedicated to introducing the international rules of protocol that need to be implemented during formal occasions and visits. \n\nCourse Methodology\nThe course is designed to be interactive and participatory and includes various learning tools to enable the participants to operate effectively and efficiently in a multifunctional environment. The course is built on four learning pillars: concept learning (lectures and presentations)\, role playing (group exercises)\, experience sharing (roundtable discussions) and exposure to real world problems and policy choices confronting delegates. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain how to behave correctly in both business and social situations\nDescribe how to interact and communicate effectively with different types of guests\nDemonstrate appropriate personal and professional conduct\nPlan VIP visits and formal occasions while executing the role of the ideal host\nApply proper communication etiquette\nImplement different variations in protocol and etiquette from different cultures\, nations and regions\n\n\n\nTarget Audience\nPersonnel officers\, public relations professionals\, events organizers\, personal assistants\, employees in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors. \n\n\nTarget Competencies\n\nPublic speaking\nVerbal and nonverbal communication\nInfluencing\nPresentation delivery\nActive listening\nBuilding rapport\n\nOutline\n\n\nPrinciples of business etiquette and protocol\n\n\n\nDefinitions and concepts\nGuiding principle\nImportance of etiquette in business\nImportance of protocol in business\nThe importance of manners\nCreating the right corporate image\nSix basic principles\n\n\n\nAchieving communication success\n\n\n\nCommunication levels and definitions\nThe four principles of communication\nElements of the communication process\nCommunication delivery aspects\nBarriers to effective communication\nOvercoming communication barriers\nCommunicating across cultures\nManaging perceptions and biases\nCommunication key qualities\nListening etiquette\n\n\n\nPersonal and professional conduct\n\n\n\nUniversal expectations for behavior\nEtiquette for formal occasions\nHandling difficult personalities\nFour choices for dealing with various behaviors\nInternational business etiquette\nCustoms and cultures\nBest practices\n\n\n\n\n\n\n\nPlanning and hosting VIP occasions\n\n\n\nPreparation for official visits\nProtocol at events and summits\nKey qualities of the ideal host\nSeating strategies\nRisk and contingency planning\nMistakes to avoid\nMeeting at airports\n\n\n\nProper communication etiquette\n\n\n\nPhone etiquette\nMeeting etiquette\nEmail etiquette\nTitles and forms of address\nExchanging gifts\n\n\n\nVariations in protocol and etiquette\n\n\n\nAdministrative protocol\nFlags\, anthems and logos\nAwkward situations and solutions\nPanoramic view of variations\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm Email		\n			Organization Organization Name\n			\n		\n		Phone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/the-essentials-of-business-etiquette-and-protocol-2-2/2027-05-11/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Public Relations
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/benjamin-child-GWe0dlVD9e0-unsplash.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20270611
DTEND;VALUE=DATE:20270616
DTSTAMP:20260204T084946Z
CREATED:20241001T220000Z
LAST-MODIFIED:20260204T084946Z
UID:10063608-1812672000-1813103999@basatraining.com
SUMMARY:The Essentials of Business Etiquette and Protocol
DESCRIPTION:The Essentials of Business Etiquette and Protocol\nWhy Attend\nFirst impressions are often made within seven seconds of a meeting and are difficult to change. Business Etiquette helps you leave a great first impression. It also addresses how to deal with others in a business setting taking into account differences in culture and region. Since business is often conducted over lunch or dinner\, dining skills can also impact someone’s opinion of you as a potential business partner. \nDuring the five days of this course\, you will also get tips on how to apply proper manners and business etiquette in many different settings. In addition\, many diplomatic ‘incidents’ occur due to the personnel’s lack of understanding of various protocol standards. Therefore\, a portion of the course is dedicated to introducing the international rules of protocol that need to be implemented during formal occasions and visits. \n\nCourse Methodology\nThe course is designed to be interactive and participatory and includes various learning tools to enable the participants to operate effectively and efficiently in a multifunctional environment. The course is built on four learning pillars: concept learning (lectures and presentations)\, role playing (group exercises)\, experience sharing (roundtable discussions) and exposure to real world problems and policy choices confronting delegates. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain how to behave correctly in both business and social situations\nDescribe how to interact and communicate effectively with different types of guests\nDemonstrate appropriate personal and professional conduct\nPlan VIP visits and formal occasions while executing the role of the ideal host\nApply proper communication etiquette\nImplement different variations in protocol and etiquette from different cultures\, nations and regions\n\n\n\nTarget Audience\nPersonnel officers\, public relations professionals\, events organizers\, personal assistants\, employees in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors. \n\n\nTarget Competencies\n\nPublic speaking\nVerbal and nonverbal communication\nInfluencing\nPresentation delivery\nActive listening\nBuilding rapport\n\nOutline\n\n\nPrinciples of business etiquette and protocol\n\n\n\nDefinitions and concepts\nGuiding principle\nImportance of etiquette in business\nImportance of protocol in business\nThe importance of manners\nCreating the right corporate image\nSix basic principles\n\n\n\nAchieving communication success\n\n\n\nCommunication levels and definitions\nThe four principles of communication\nElements of the communication process\nCommunication delivery aspects\nBarriers to effective communication\nOvercoming communication barriers\nCommunicating across cultures\nManaging perceptions and biases\nCommunication key qualities\nListening etiquette\n\n\n\nPersonal and professional conduct\n\n\n\nUniversal expectations for behavior\nEtiquette for formal occasions\nHandling difficult personalities\nFour choices for dealing with various behaviors\nInternational business etiquette\nCustoms and cultures\nBest practices\n\n\n\n\n\n\n\nPlanning and hosting VIP occasions\n\n\n\nPreparation for official visits\nProtocol at events and summits\nKey qualities of the ideal host\nSeating strategies\nRisk and contingency planning\nMistakes to avoid\nMeeting at airports\n\n\n\nProper communication etiquette\n\n\n\nPhone etiquette\nMeeting etiquette\nEmail etiquette\nTitles and forms of address\nExchanging gifts\n\n\n\nVariations in protocol and etiquette\n\n\n\nAdministrative protocol\nFlags\, anthems and logos\nAwkward situations and solutions\nPanoramic view of variations\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLast		\n			2 of Name\n			\n		\n		Organization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/the-essentials-of-business-etiquette-and-protocol-2/2027-06-11/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Public Relations
ATTACH;FMTTYPE=image/png:https://basatraining.com/wp-content/uploads/2024/10/Business-etiquette-1.png
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20270611
DTEND;VALUE=DATE:20270616
DTSTAMP:20260203T135115Z
CREATED:20250822T092153Z
LAST-MODIFIED:20260203T135115Z
UID:10060877-1812672000-1813103999@basatraining.com
SUMMARY:The Essentials of Business Etiquette and Protocol
DESCRIPTION:The Essentials of Business Etiquette and Protocol\nWhy Attend\nFirst impressions are often made within seven seconds of a meeting and are difficult to change. Business Etiquette helps you leave a great first impression. It also addresses how to deal with others in a business setting taking into account differences in culture and region. Since business is often conducted over lunch or dinner\, dining skills can also impact someone’s opinion of you as a potential business partner. \nDuring the five days of this course\, you will also get tips on how to apply proper manners and business etiquette in many different settings. In addition\, many diplomatic ‘incidents’ occur due to the personnel’s lack of understanding of various protocol standards. Therefore\, a portion of the course is dedicated to introducing the international rules of protocol that need to be implemented during formal occasions and visits. \n\nCourse Methodology\nThe course is designed to be interactive and participatory and includes various learning tools to enable the participants to operate effectively and efficiently in a multifunctional environment. The course is built on four learning pillars: concept learning (lectures and presentations)\, role playing (group exercises)\, experience sharing (roundtable discussions) and exposure to real world problems and policy choices confronting delegates. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain how to behave correctly in both business and social situations\nDescribe how to interact and communicate effectively with different types of guests\nDemonstrate appropriate personal and professional conduct\nPlan VIP visits and formal occasions while executing the role of the ideal host\nApply proper communication etiquette\nImplement different variations in protocol and etiquette from different cultures\, nations and regions\n\n\n\nTarget Audience\nPersonnel officers\, public relations professionals\, events organizers\, personal assistants\, employees in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors. \n\n\nTarget Competencies\n\nPublic speaking\nVerbal and nonverbal communication\nInfluencing\nPresentation delivery\nActive listening\nBuilding rapport\n\nOutline\n\n\nPrinciples of business etiquette and protocol\n\n\n\nDefinitions and concepts\nGuiding principle\nImportance of etiquette in business\nImportance of protocol in business\nThe importance of manners\nCreating the right corporate image\nSix basic principles\n\n\n\nAchieving communication success\n\n\n\nCommunication levels and definitions\nThe four principles of communication\nElements of the communication process\nCommunication delivery aspects\nBarriers to effective communication\nOvercoming communication barriers\nCommunicating across cultures\nManaging perceptions and biases\nCommunication key qualities\nListening etiquette\n\n\n\nPersonal and professional conduct\n\n\n\nUniversal expectations for behavior\nEtiquette for formal occasions\nHandling difficult personalities\nFour choices for dealing with various behaviors\nInternational business etiquette\nCustoms and cultures\nBest practices\n\n\n\n\n\n\n\nPlanning and hosting VIP occasions\n\n\n\nPreparation for official visits\nProtocol at events and summits\nKey qualities of the ideal host\nSeating strategies\nRisk and contingency planning\nMistakes to avoid\nMeeting at airports\n\n\n\nProper communication etiquette\n\n\n\nPhone etiquette\nMeeting etiquette\nEmail etiquette\nTitles and forms of address\nExchanging gifts\n\n\n\nVariations in protocol and etiquette\n\n\n\nAdministrative protocol\nFlags\, anthems and logos\nAwkward situations and solutions\nPanoramic view of variations\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *		\n			Additional Course Name\n			\n		\n		Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/the-essentials-of-business-etiquette-and-protocol-2-2/2027-06-11/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Public Relations
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/benjamin-child-GWe0dlVD9e0-unsplash.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20270711
DTEND;VALUE=DATE:20270716
DTSTAMP:20260204T084946Z
CREATED:20241001T220000Z
LAST-MODIFIED:20260204T084946Z
UID:10063609-1815264000-1815695999@basatraining.com
SUMMARY:The Essentials of Business Etiquette and Protocol
DESCRIPTION:The Essentials of Business Etiquette and Protocol\nWhy Attend\nFirst impressions are often made within seven seconds of a meeting and are difficult to change. Business Etiquette helps you leave a great first impression. It also addresses how to deal with others in a business setting taking into account differences in culture and region. Since business is often conducted over lunch or dinner\, dining skills can also impact someone’s opinion of you as a potential business partner. \nDuring the five days of this course\, you will also get tips on how to apply proper manners and business etiquette in many different settings. In addition\, many diplomatic ‘incidents’ occur due to the personnel’s lack of understanding of various protocol standards. Therefore\, a portion of the course is dedicated to introducing the international rules of protocol that need to be implemented during formal occasions and visits. \n\nCourse Methodology\nThe course is designed to be interactive and participatory and includes various learning tools to enable the participants to operate effectively and efficiently in a multifunctional environment. The course is built on four learning pillars: concept learning (lectures and presentations)\, role playing (group exercises)\, experience sharing (roundtable discussions) and exposure to real world problems and policy choices confronting delegates. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain how to behave correctly in both business and social situations\nDescribe how to interact and communicate effectively with different types of guests\nDemonstrate appropriate personal and professional conduct\nPlan VIP visits and formal occasions while executing the role of the ideal host\nApply proper communication etiquette\nImplement different variations in protocol and etiquette from different cultures\, nations and regions\n\n\n\nTarget Audience\nPersonnel officers\, public relations professionals\, events organizers\, personal assistants\, employees in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors. \n\n\nTarget Competencies\n\nPublic speaking\nVerbal and nonverbal communication\nInfluencing\nPresentation delivery\nActive listening\nBuilding rapport\n\nOutline\n\n\nPrinciples of business etiquette and protocol\n\n\n\nDefinitions and concepts\nGuiding principle\nImportance of etiquette in business\nImportance of protocol in business\nThe importance of manners\nCreating the right corporate image\nSix basic principles\n\n\n\nAchieving communication success\n\n\n\nCommunication levels and definitions\nThe four principles of communication\nElements of the communication process\nCommunication delivery aspects\nBarriers to effective communication\nOvercoming communication barriers\nCommunicating across cultures\nManaging perceptions and biases\nCommunication key qualities\nListening etiquette\n\n\n\nPersonal and professional conduct\n\n\n\nUniversal expectations for behavior\nEtiquette for formal occasions\nHandling difficult personalities\nFour choices for dealing with various behaviors\nInternational business etiquette\nCustoms and cultures\nBest practices\n\n\n\n\n\n\n\nPlanning and hosting VIP occasions\n\n\n\nPreparation for official visits\nProtocol at events and summits\nKey qualities of the ideal host\nSeating strategies\nRisk and contingency planning\nMistakes to avoid\nMeeting at airports\n\n\n\nProper communication etiquette\n\n\n\nPhone etiquette\nMeeting etiquette\nEmail etiquette\nTitles and forms of address\nExchanging gifts\n\n\n\nVariations in protocol and etiquette\n\n\n\nAdministrative protocol\nFlags\, anthems and logos\nAwkward situations and solutions\nPanoramic view of variations\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm Email		\n			Additional Course Organization\n			\n		\n		Phone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/the-essentials-of-business-etiquette-and-protocol-2/2027-07-11/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Public Relations
ATTACH;FMTTYPE=image/png:https://basatraining.com/wp-content/uploads/2024/10/Business-etiquette-1.png
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20270711
DTEND;VALUE=DATE:20270716
DTSTAMP:20260203T135115Z
CREATED:20250822T092153Z
LAST-MODIFIED:20260203T135115Z
UID:10060878-1815264000-1815695999@basatraining.com
SUMMARY:The Essentials of Business Etiquette and Protocol
DESCRIPTION:The Essentials of Business Etiquette and Protocol\nWhy Attend\nFirst impressions are often made within seven seconds of a meeting and are difficult to change. Business Etiquette helps you leave a great first impression. It also addresses how to deal with others in a business setting taking into account differences in culture and region. Since business is often conducted over lunch or dinner\, dining skills can also impact someone’s opinion of you as a potential business partner. \nDuring the five days of this course\, you will also get tips on how to apply proper manners and business etiquette in many different settings. In addition\, many diplomatic ‘incidents’ occur due to the personnel’s lack of understanding of various protocol standards. Therefore\, a portion of the course is dedicated to introducing the international rules of protocol that need to be implemented during formal occasions and visits. \n\nCourse Methodology\nThe course is designed to be interactive and participatory and includes various learning tools to enable the participants to operate effectively and efficiently in a multifunctional environment. The course is built on four learning pillars: concept learning (lectures and presentations)\, role playing (group exercises)\, experience sharing (roundtable discussions) and exposure to real world problems and policy choices confronting delegates. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain how to behave correctly in both business and social situations\nDescribe how to interact and communicate effectively with different types of guests\nDemonstrate appropriate personal and professional conduct\nPlan VIP visits and formal occasions while executing the role of the ideal host\nApply proper communication etiquette\nImplement different variations in protocol and etiquette from different cultures\, nations and regions\n\n\n\nTarget Audience\nPersonnel officers\, public relations professionals\, events organizers\, personal assistants\, employees in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors. \n\n\nTarget Competencies\n\nPublic speaking\nVerbal and nonverbal communication\nInfluencing\nPresentation delivery\nActive listening\nBuilding rapport\n\nOutline\n\n\nPrinciples of business etiquette and protocol\n\n\n\nDefinitions and concepts\nGuiding principle\nImportance of etiquette in business\nImportance of protocol in business\nThe importance of manners\nCreating the right corporate image\nSix basic principles\n\n\n\nAchieving communication success\n\n\n\nCommunication levels and definitions\nThe four principles of communication\nElements of the communication process\nCommunication delivery aspects\nBarriers to effective communication\nOvercoming communication barriers\nCommunicating across cultures\nManaging perceptions and biases\nCommunication key qualities\nListening etiquette\n\n\n\nPersonal and professional conduct\n\n\n\nUniversal expectations for behavior\nEtiquette for formal occasions\nHandling difficult personalities\nFour choices for dealing with various behaviors\nInternational business etiquette\nCustoms and cultures\nBest practices\n\n\n\n\n\n\n\nPlanning and hosting VIP occasions\n\n\n\nPreparation for official visits\nProtocol at events and summits\nKey qualities of the ideal host\nSeating strategies\nRisk and contingency planning\nMistakes to avoid\nMeeting at airports\n\n\n\nProper communication etiquette\n\n\n\nPhone etiquette\nMeeting etiquette\nEmail etiquette\nTitles and forms of address\nExchanging gifts\n\n\n\nVariations in protocol and etiquette\n\n\n\nAdministrative protocol\nFlags\, anthems and logos\nAwkward situations and solutions\nPanoramic view of variations\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *Address		\n			Venue Email Address\n			\n		\n		Address Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/the-essentials-of-business-etiquette-and-protocol-2-2/2027-07-11/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Public Relations
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/benjamin-child-GWe0dlVD9e0-unsplash.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20270811
DTEND;VALUE=DATE:20270816
DTSTAMP:20260204T084946Z
CREATED:20241001T220000Z
LAST-MODIFIED:20260204T084946Z
UID:10063610-1817942400-1818374399@basatraining.com
SUMMARY:The Essentials of Business Etiquette and Protocol
DESCRIPTION:The Essentials of Business Etiquette and Protocol\nWhy Attend\nFirst impressions are often made within seven seconds of a meeting and are difficult to change. Business Etiquette helps you leave a great first impression. It also addresses how to deal with others in a business setting taking into account differences in culture and region. Since business is often conducted over lunch or dinner\, dining skills can also impact someone’s opinion of you as a potential business partner. \nDuring the five days of this course\, you will also get tips on how to apply proper manners and business etiquette in many different settings. In addition\, many diplomatic ‘incidents’ occur due to the personnel’s lack of understanding of various protocol standards. Therefore\, a portion of the course is dedicated to introducing the international rules of protocol that need to be implemented during formal occasions and visits. \n\nCourse Methodology\nThe course is designed to be interactive and participatory and includes various learning tools to enable the participants to operate effectively and efficiently in a multifunctional environment. The course is built on four learning pillars: concept learning (lectures and presentations)\, role playing (group exercises)\, experience sharing (roundtable discussions) and exposure to real world problems and policy choices confronting delegates. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain how to behave correctly in both business and social situations\nDescribe how to interact and communicate effectively with different types of guests\nDemonstrate appropriate personal and professional conduct\nPlan VIP visits and formal occasions while executing the role of the ideal host\nApply proper communication etiquette\nImplement different variations in protocol and etiquette from different cultures\, nations and regions\n\n\n\nTarget Audience\nPersonnel officers\, public relations professionals\, events organizers\, personal assistants\, employees in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors. \n\n\nTarget Competencies\n\nPublic speaking\nVerbal and nonverbal communication\nInfluencing\nPresentation delivery\nActive listening\nBuilding rapport\n\nOutline\n\n\nPrinciples of business etiquette and protocol\n\n\n\nDefinitions and concepts\nGuiding principle\nImportance of etiquette in business\nImportance of protocol in business\nThe importance of manners\nCreating the right corporate image\nSix basic principles\n\n\n\nAchieving communication success\n\n\n\nCommunication levels and definitions\nThe four principles of communication\nElements of the communication process\nCommunication delivery aspects\nBarriers to effective communication\nOvercoming communication barriers\nCommunicating across cultures\nManaging perceptions and biases\nCommunication key qualities\nListening etiquette\n\n\n\nPersonal and professional conduct\n\n\n\nUniversal expectations for behavior\nEtiquette for formal occasions\nHandling difficult personalities\nFour choices for dealing with various behaviors\nInternational business etiquette\nCustoms and cultures\nBest practices\n\n\n\n\n\n\n\nPlanning and hosting VIP occasions\n\n\n\nPreparation for official visits\nProtocol at events and summits\nKey qualities of the ideal host\nSeating strategies\nRisk and contingency planning\nMistakes to avoid\nMeeting at airports\n\n\n\nProper communication etiquette\n\n\n\nPhone etiquette\nMeeting etiquette\nEmail etiquette\nTitles and forms of address\nExchanging gifts\n\n\n\nVariations in protocol and etiquette\n\n\n\nAdministrative protocol\nFlags\, anthems and logos\nAwkward situations and solutions\nPanoramic view of variations\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLast		\n			Line Contact Address\n			\n		\n		Address Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/the-essentials-of-business-etiquette-and-protocol-2/2027-08-11/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Public Relations
ATTACH;FMTTYPE=image/png:https://basatraining.com/wp-content/uploads/2024/10/Business-etiquette-1.png
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20270811
DTEND;VALUE=DATE:20270816
DTSTAMP:20260203T135115Z
CREATED:20250822T092153Z
LAST-MODIFIED:20260203T135115Z
UID:10039401-1817942400-1818374399@basatraining.com
SUMMARY:The Essentials of Business Etiquette and Protocol
DESCRIPTION:The Essentials of Business Etiquette and Protocol\nWhy Attend\nFirst impressions are often made within seven seconds of a meeting and are difficult to change. Business Etiquette helps you leave a great first impression. It also addresses how to deal with others in a business setting taking into account differences in culture and region. Since business is often conducted over lunch or dinner\, dining skills can also impact someone’s opinion of you as a potential business partner. \nDuring the five days of this course\, you will also get tips on how to apply proper manners and business etiquette in many different settings. In addition\, many diplomatic ‘incidents’ occur due to the personnel’s lack of understanding of various protocol standards. Therefore\, a portion of the course is dedicated to introducing the international rules of protocol that need to be implemented during formal occasions and visits. \n\nCourse Methodology\nThe course is designed to be interactive and participatory and includes various learning tools to enable the participants to operate effectively and efficiently in a multifunctional environment. The course is built on four learning pillars: concept learning (lectures and presentations)\, role playing (group exercises)\, experience sharing (roundtable discussions) and exposure to real world problems and policy choices confronting delegates. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain how to behave correctly in both business and social situations\nDescribe how to interact and communicate effectively with different types of guests\nDemonstrate appropriate personal and professional conduct\nPlan VIP visits and formal occasions while executing the role of the ideal host\nApply proper communication etiquette\nImplement different variations in protocol and etiquette from different cultures\, nations and regions\n\n\n\nTarget Audience\nPersonnel officers\, public relations professionals\, events organizers\, personal assistants\, employees in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors. \n\n\nTarget Competencies\n\nPublic speaking\nVerbal and nonverbal communication\nInfluencing\nPresentation delivery\nActive listening\nBuilding rapport\n\nOutline\n\n\nPrinciples of business etiquette and protocol\n\n\n\nDefinitions and concepts\nGuiding principle\nImportance of etiquette in business\nImportance of protocol in business\nThe importance of manners\nCreating the right corporate image\nSix basic principles\n\n\n\nAchieving communication success\n\n\n\nCommunication levels and definitions\nThe four principles of communication\nElements of the communication process\nCommunication delivery aspects\nBarriers to effective communication\nOvercoming communication barriers\nCommunicating across cultures\nManaging perceptions and biases\nCommunication key qualities\nListening etiquette\n\n\n\nPersonal and professional conduct\n\n\n\nUniversal expectations for behavior\nEtiquette for formal occasions\nHandling difficult personalities\nFour choices for dealing with various behaviors\nInternational business etiquette\nCustoms and cultures\nBest practices\n\n\n\n\n\n\n\nPlanning and hosting VIP occasions\n\n\n\nPreparation for official visits\nProtocol at events and summits\nKey qualities of the ideal host\nSeating strategies\nRisk and contingency planning\nMistakes to avoid\nMeeting at airports\n\n\n\nProper communication etiquette\n\n\n\nPhone etiquette\nMeeting etiquette\nEmail etiquette\nTitles and forms of address\nExchanging gifts\n\n\n\nVariations in protocol and etiquette\n\n\n\nAdministrative protocol\nFlags\, anthems and logos\nAwkward situations and solutions\nPanoramic view of variations\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubai		\n			Contact Participants Details\n			\n		\n		Additional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/the-essentials-of-business-etiquette-and-protocol-2-2/2027-08-11/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Public Relations
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/benjamin-child-GWe0dlVD9e0-unsplash.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20270911
DTEND;VALUE=DATE:20270916
DTSTAMP:20260204T084946Z
CREATED:20241001T220000Z
LAST-MODIFIED:20260204T084946Z
UID:10063611-1820620800-1821052799@basatraining.com
SUMMARY:The Essentials of Business Etiquette and Protocol
DESCRIPTION:The Essentials of Business Etiquette and Protocol\nWhy Attend\nFirst impressions are often made within seven seconds of a meeting and are difficult to change. Business Etiquette helps you leave a great first impression. It also addresses how to deal with others in a business setting taking into account differences in culture and region. Since business is often conducted over lunch or dinner\, dining skills can also impact someone’s opinion of you as a potential business partner. \nDuring the five days of this course\, you will also get tips on how to apply proper manners and business etiquette in many different settings. In addition\, many diplomatic ‘incidents’ occur due to the personnel’s lack of understanding of various protocol standards. Therefore\, a portion of the course is dedicated to introducing the international rules of protocol that need to be implemented during formal occasions and visits. \n\nCourse Methodology\nThe course is designed to be interactive and participatory and includes various learning tools to enable the participants to operate effectively and efficiently in a multifunctional environment. The course is built on four learning pillars: concept learning (lectures and presentations)\, role playing (group exercises)\, experience sharing (roundtable discussions) and exposure to real world problems and policy choices confronting delegates. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain how to behave correctly in both business and social situations\nDescribe how to interact and communicate effectively with different types of guests\nDemonstrate appropriate personal and professional conduct\nPlan VIP visits and formal occasions while executing the role of the ideal host\nApply proper communication etiquette\nImplement different variations in protocol and etiquette from different cultures\, nations and regions\n\n\n\nTarget Audience\nPersonnel officers\, public relations professionals\, events organizers\, personal assistants\, employees in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors. \n\n\nTarget Competencies\n\nPublic speaking\nVerbal and nonverbal communication\nInfluencing\nPresentation delivery\nActive listening\nBuilding rapport\n\nOutline\n\n\nPrinciples of business etiquette and protocol\n\n\n\nDefinitions and concepts\nGuiding principle\nImportance of etiquette in business\nImportance of protocol in business\nThe importance of manners\nCreating the right corporate image\nSix basic principles\n\n\n\nAchieving communication success\n\n\n\nCommunication levels and definitions\nThe four principles of communication\nElements of the communication process\nCommunication delivery aspects\nBarriers to effective communication\nOvercoming communication barriers\nCommunicating across cultures\nManaging perceptions and biases\nCommunication key qualities\nListening etiquette\n\n\n\nPersonal and professional conduct\n\n\n\nUniversal expectations for behavior\nEtiquette for formal occasions\nHandling difficult personalities\nFour choices for dealing with various behaviors\nInternational business etiquette\nCustoms and cultures\nBest practices\n\n\n\n\n\n\n\nPlanning and hosting VIP occasions\n\n\n\nPreparation for official visits\nProtocol at events and summits\nKey qualities of the ideal host\nSeating strategies\nRisk and contingency planning\nMistakes to avoid\nMeeting at airports\n\n\n\nProper communication etiquette\n\n\n\nPhone etiquette\nMeeting etiquette\nEmail etiquette\nTitles and forms of address\nExchanging gifts\n\n\n\nVariations in protocol and etiquette\n\n\n\nAdministrative protocol\nFlags\, anthems and logos\nAwkward situations and solutions\nPanoramic view of variations\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm Email		\n			Organization Participants Address\n			\n		\n		Phone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/the-essentials-of-business-etiquette-and-protocol-2/2027-09-11/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Public Relations
ATTACH;FMTTYPE=image/png:https://basatraining.com/wp-content/uploads/2024/10/Business-etiquette-1.png
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20270911
DTEND;VALUE=DATE:20270916
DTSTAMP:20260203T135115Z
CREATED:20250822T092153Z
LAST-MODIFIED:20260203T135115Z
UID:10060879-1820620800-1821052799@basatraining.com
SUMMARY:The Essentials of Business Etiquette and Protocol
DESCRIPTION:The Essentials of Business Etiquette and Protocol\nWhy Attend\nFirst impressions are often made within seven seconds of a meeting and are difficult to change. Business Etiquette helps you leave a great first impression. It also addresses how to deal with others in a business setting taking into account differences in culture and region. Since business is often conducted over lunch or dinner\, dining skills can also impact someone’s opinion of you as a potential business partner. \nDuring the five days of this course\, you will also get tips on how to apply proper manners and business etiquette in many different settings. In addition\, many diplomatic ‘incidents’ occur due to the personnel’s lack of understanding of various protocol standards. Therefore\, a portion of the course is dedicated to introducing the international rules of protocol that need to be implemented during formal occasions and visits. \n\nCourse Methodology\nThe course is designed to be interactive and participatory and includes various learning tools to enable the participants to operate effectively and efficiently in a multifunctional environment. The course is built on four learning pillars: concept learning (lectures and presentations)\, role playing (group exercises)\, experience sharing (roundtable discussions) and exposure to real world problems and policy choices confronting delegates. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain how to behave correctly in both business and social situations\nDescribe how to interact and communicate effectively with different types of guests\nDemonstrate appropriate personal and professional conduct\nPlan VIP visits and formal occasions while executing the role of the ideal host\nApply proper communication etiquette\nImplement different variations in protocol and etiquette from different cultures\, nations and regions\n\n\n\nTarget Audience\nPersonnel officers\, public relations professionals\, events organizers\, personal assistants\, employees in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors. \n\n\nTarget Competencies\n\nPublic speaking\nVerbal and nonverbal communication\nInfluencing\nPresentation delivery\nActive listening\nBuilding rapport\n\nOutline\n\n\nPrinciples of business etiquette and protocol\n\n\n\nDefinitions and concepts\nGuiding principle\nImportance of etiquette in business\nImportance of protocol in business\nThe importance of manners\nCreating the right corporate image\nSix basic principles\n\n\n\nAchieving communication success\n\n\n\nCommunication levels and definitions\nThe four principles of communication\nElements of the communication process\nCommunication delivery aspects\nBarriers to effective communication\nOvercoming communication barriers\nCommunicating across cultures\nManaging perceptions and biases\nCommunication key qualities\nListening etiquette\n\n\n\nPersonal and professional conduct\n\n\n\nUniversal expectations for behavior\nEtiquette for formal occasions\nHandling difficult personalities\nFour choices for dealing with various behaviors\nInternational business etiquette\nCustoms and cultures\nBest practices\n\n\n\n\n\n\n\nPlanning and hosting VIP occasions\n\n\n\nPreparation for official visits\nProtocol at events and summits\nKey qualities of the ideal host\nSeating strategies\nRisk and contingency planning\nMistakes to avoid\nMeeting at airports\n\n\n\nProper communication etiquette\n\n\n\nPhone etiquette\nMeeting etiquette\nEmail etiquette\nTitles and forms of address\nExchanging gifts\n\n\n\nVariations in protocol and etiquette\n\n\n\nAdministrative protocol\nFlags\, anthems and logos\nAwkward situations and solutions\nPanoramic view of variations\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLast		\n			Course of Course\n			\n		\n		Address Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/the-essentials-of-business-etiquette-and-protocol-2-2/2027-09-11/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Public Relations
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/benjamin-child-GWe0dlVD9e0-unsplash.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20271011
DTEND;VALUE=DATE:20271016
DTSTAMP:20260204T084946Z
CREATED:20241001T220000Z
LAST-MODIFIED:20260204T084946Z
UID:10063612-1823212800-1823644799@basatraining.com
SUMMARY:The Essentials of Business Etiquette and Protocol
DESCRIPTION:The Essentials of Business Etiquette and Protocol\nWhy Attend\nFirst impressions are often made within seven seconds of a meeting and are difficult to change. Business Etiquette helps you leave a great first impression. It also addresses how to deal with others in a business setting taking into account differences in culture and region. Since business is often conducted over lunch or dinner\, dining skills can also impact someone’s opinion of you as a potential business partner. \nDuring the five days of this course\, you will also get tips on how to apply proper manners and business etiquette in many different settings. In addition\, many diplomatic ‘incidents’ occur due to the personnel’s lack of understanding of various protocol standards. Therefore\, a portion of the course is dedicated to introducing the international rules of protocol that need to be implemented during formal occasions and visits. \n\nCourse Methodology\nThe course is designed to be interactive and participatory and includes various learning tools to enable the participants to operate effectively and efficiently in a multifunctional environment. The course is built on four learning pillars: concept learning (lectures and presentations)\, role playing (group exercises)\, experience sharing (roundtable discussions) and exposure to real world problems and policy choices confronting delegates. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain how to behave correctly in both business and social situations\nDescribe how to interact and communicate effectively with different types of guests\nDemonstrate appropriate personal and professional conduct\nPlan VIP visits and formal occasions while executing the role of the ideal host\nApply proper communication etiquette\nImplement different variations in protocol and etiquette from different cultures\, nations and regions\n\n\n\nTarget Audience\nPersonnel officers\, public relations professionals\, events organizers\, personal assistants\, employees in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors. \n\n\nTarget Competencies\n\nPublic speaking\nVerbal and nonverbal communication\nInfluencing\nPresentation delivery\nActive listening\nBuilding rapport\n\nOutline\n\n\nPrinciples of business etiquette and protocol\n\n\n\nDefinitions and concepts\nGuiding principle\nImportance of etiquette in business\nImportance of protocol in business\nThe importance of manners\nCreating the right corporate image\nSix basic principles\n\n\n\nAchieving communication success\n\n\n\nCommunication levels and definitions\nThe four principles of communication\nElements of the communication process\nCommunication delivery aspects\nBarriers to effective communication\nOvercoming communication barriers\nCommunicating across cultures\nManaging perceptions and biases\nCommunication key qualities\nListening etiquette\n\n\n\nPersonal and professional conduct\n\n\n\nUniversal expectations for behavior\nEtiquette for formal occasions\nHandling difficult personalities\nFour choices for dealing with various behaviors\nInternational business etiquette\nCustoms and cultures\nBest practices\n\n\n\n\n\n\n\nPlanning and hosting VIP occasions\n\n\n\nPreparation for official visits\nProtocol at events and summits\nKey qualities of the ideal host\nSeating strategies\nRisk and contingency planning\nMistakes to avoid\nMeeting at airports\n\n\n\nProper communication etiquette\n\n\n\nPhone etiquette\nMeeting etiquette\nEmail etiquette\nTitles and forms of address\nExchanging gifts\n\n\n\nVariations in protocol and etiquette\n\n\n\nAdministrative protocol\nFlags\, anthems and logos\nAwkward situations and solutions\nPanoramic view of variations\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *		\n			Venue Name Course\n			\n		\n		Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/the-essentials-of-business-etiquette-and-protocol-2/2027-10-11/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Public Relations
ATTACH;FMTTYPE=image/png:https://basatraining.com/wp-content/uploads/2024/10/Business-etiquette-1.png
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20271011
DTEND;VALUE=DATE:20271016
DTSTAMP:20260203T135115Z
CREATED:20250822T092153Z
LAST-MODIFIED:20260203T135115Z
UID:10060880-1823212800-1823644799@basatraining.com
SUMMARY:The Essentials of Business Etiquette and Protocol
DESCRIPTION:The Essentials of Business Etiquette and Protocol\nWhy Attend\nFirst impressions are often made within seven seconds of a meeting and are difficult to change. Business Etiquette helps you leave a great first impression. It also addresses how to deal with others in a business setting taking into account differences in culture and region. Since business is often conducted over lunch or dinner\, dining skills can also impact someone’s opinion of you as a potential business partner. \nDuring the five days of this course\, you will also get tips on how to apply proper manners and business etiquette in many different settings. In addition\, many diplomatic ‘incidents’ occur due to the personnel’s lack of understanding of various protocol standards. Therefore\, a portion of the course is dedicated to introducing the international rules of protocol that need to be implemented during formal occasions and visits. \n\nCourse Methodology\nThe course is designed to be interactive and participatory and includes various learning tools to enable the participants to operate effectively and efficiently in a multifunctional environment. The course is built on four learning pillars: concept learning (lectures and presentations)\, role playing (group exercises)\, experience sharing (roundtable discussions) and exposure to real world problems and policy choices confronting delegates. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain how to behave correctly in both business and social situations\nDescribe how to interact and communicate effectively with different types of guests\nDemonstrate appropriate personal and professional conduct\nPlan VIP visits and formal occasions while executing the role of the ideal host\nApply proper communication etiquette\nImplement different variations in protocol and etiquette from different cultures\, nations and regions\n\n\n\nTarget Audience\nPersonnel officers\, public relations professionals\, events organizers\, personal assistants\, employees in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors. \n\n\nTarget Competencies\n\nPublic speaking\nVerbal and nonverbal communication\nInfluencing\nPresentation delivery\nActive listening\nBuilding rapport\n\nOutline\n\n\nPrinciples of business etiquette and protocol\n\n\n\nDefinitions and concepts\nGuiding principle\nImportance of etiquette in business\nImportance of protocol in business\nThe importance of manners\nCreating the right corporate image\nSix basic principles\n\n\n\nAchieving communication success\n\n\n\nCommunication levels and definitions\nThe four principles of communication\nElements of the communication process\nCommunication delivery aspects\nBarriers to effective communication\nOvercoming communication barriers\nCommunicating across cultures\nManaging perceptions and biases\nCommunication key qualities\nListening etiquette\n\n\n\nPersonal and professional conduct\n\n\n\nUniversal expectations for behavior\nEtiquette for formal occasions\nHandling difficult personalities\nFour choices for dealing with various behaviors\nInternational business etiquette\nCustoms and cultures\nBest practices\n\n\n\n\n\n\n\nPlanning and hosting VIP occasions\n\n\n\nPreparation for official visits\nProtocol at events and summits\nKey qualities of the ideal host\nSeating strategies\nRisk and contingency planning\nMistakes to avoid\nMeeting at airports\n\n\n\nProper communication etiquette\n\n\n\nPhone etiquette\nMeeting etiquette\nEmail etiquette\nTitles and forms of address\nExchanging gifts\n\n\n\nVariations in protocol and etiquette\n\n\n\nAdministrative protocol\nFlags\, anthems and logos\nAwkward situations and solutions\nPanoramic view of variations\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *		\n			Address Venue Name\n			\n		\n		Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/the-essentials-of-business-etiquette-and-protocol-2-2/2027-10-11/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Public Relations
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/benjamin-child-GWe0dlVD9e0-unsplash.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20271111
DTEND;VALUE=DATE:20271116
DTSTAMP:20260204T084946Z
CREATED:20241001T220000Z
LAST-MODIFIED:20260204T084946Z
UID:10063613-1825891200-1826323199@basatraining.com
SUMMARY:The Essentials of Business Etiquette and Protocol
DESCRIPTION:The Essentials of Business Etiquette and Protocol\nWhy Attend\nFirst impressions are often made within seven seconds of a meeting and are difficult to change. Business Etiquette helps you leave a great first impression. It also addresses how to deal with others in a business setting taking into account differences in culture and region. Since business is often conducted over lunch or dinner\, dining skills can also impact someone’s opinion of you as a potential business partner. \nDuring the five days of this course\, you will also get tips on how to apply proper manners and business etiquette in many different settings. In addition\, many diplomatic ‘incidents’ occur due to the personnel’s lack of understanding of various protocol standards. Therefore\, a portion of the course is dedicated to introducing the international rules of protocol that need to be implemented during formal occasions and visits. \n\nCourse Methodology\nThe course is designed to be interactive and participatory and includes various learning tools to enable the participants to operate effectively and efficiently in a multifunctional environment. The course is built on four learning pillars: concept learning (lectures and presentations)\, role playing (group exercises)\, experience sharing (roundtable discussions) and exposure to real world problems and policy choices confronting delegates. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain how to behave correctly in both business and social situations\nDescribe how to interact and communicate effectively with different types of guests\nDemonstrate appropriate personal and professional conduct\nPlan VIP visits and formal occasions while executing the role of the ideal host\nApply proper communication etiquette\nImplement different variations in protocol and etiquette from different cultures\, nations and regions\n\n\n\nTarget Audience\nPersonnel officers\, public relations professionals\, events organizers\, personal assistants\, employees in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors. \n\n\nTarget Competencies\n\nPublic speaking\nVerbal and nonverbal communication\nInfluencing\nPresentation delivery\nActive listening\nBuilding rapport\n\nOutline\n\n\nPrinciples of business etiquette and protocol\n\n\n\nDefinitions and concepts\nGuiding principle\nImportance of etiquette in business\nImportance of protocol in business\nThe importance of manners\nCreating the right corporate image\nSix basic principles\n\n\n\nAchieving communication success\n\n\n\nCommunication levels and definitions\nThe four principles of communication\nElements of the communication process\nCommunication delivery aspects\nBarriers to effective communication\nOvercoming communication barriers\nCommunicating across cultures\nManaging perceptions and biases\nCommunication key qualities\nListening etiquette\n\n\n\nPersonal and professional conduct\n\n\n\nUniversal expectations for behavior\nEtiquette for formal occasions\nHandling difficult personalities\nFour choices for dealing with various behaviors\nInternational business etiquette\nCustoms and cultures\nBest practices\n\n\n\n\n\n\n\nPlanning and hosting VIP occasions\n\n\n\nPreparation for official visits\nProtocol at events and summits\nKey qualities of the ideal host\nSeating strategies\nRisk and contingency planning\nMistakes to avoid\nMeeting at airports\n\n\n\nProper communication etiquette\n\n\n\nPhone etiquette\nMeeting etiquette\nEmail etiquette\nTitles and forms of address\nExchanging gifts\n\n\n\nVariations in protocol and etiquette\n\n\n\nAdministrative protocol\nFlags\, anthems and logos\nAwkward situations and solutions\nPanoramic view of variations\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participants		\n			of Applicant Address\n			\n		\n		Additional Participants detailsSubmit
URL:https://basatraining.com/course/the-essentials-of-business-etiquette-and-protocol-2/2027-11-11/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Public Relations
ATTACH;FMTTYPE=image/png:https://basatraining.com/wp-content/uploads/2024/10/Business-etiquette-1.png
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20271111
DTEND;VALUE=DATE:20271116
DTSTAMP:20260203T135115Z
CREATED:20250822T092153Z
LAST-MODIFIED:20260203T135115Z
UID:10060881-1825891200-1826323199@basatraining.com
SUMMARY:The Essentials of Business Etiquette and Protocol
DESCRIPTION:The Essentials of Business Etiquette and Protocol\nWhy Attend\nFirst impressions are often made within seven seconds of a meeting and are difficult to change. Business Etiquette helps you leave a great first impression. It also addresses how to deal with others in a business setting taking into account differences in culture and region. Since business is often conducted over lunch or dinner\, dining skills can also impact someone’s opinion of you as a potential business partner. \nDuring the five days of this course\, you will also get tips on how to apply proper manners and business etiquette in many different settings. In addition\, many diplomatic ‘incidents’ occur due to the personnel’s lack of understanding of various protocol standards. Therefore\, a portion of the course is dedicated to introducing the international rules of protocol that need to be implemented during formal occasions and visits. \n\nCourse Methodology\nThe course is designed to be interactive and participatory and includes various learning tools to enable the participants to operate effectively and efficiently in a multifunctional environment. The course is built on four learning pillars: concept learning (lectures and presentations)\, role playing (group exercises)\, experience sharing (roundtable discussions) and exposure to real world problems and policy choices confronting delegates. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain how to behave correctly in both business and social situations\nDescribe how to interact and communicate effectively with different types of guests\nDemonstrate appropriate personal and professional conduct\nPlan VIP visits and formal occasions while executing the role of the ideal host\nApply proper communication etiquette\nImplement different variations in protocol and etiquette from different cultures\, nations and regions\n\n\n\nTarget Audience\nPersonnel officers\, public relations professionals\, events organizers\, personal assistants\, employees in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors. \n\n\nTarget Competencies\n\nPublic speaking\nVerbal and nonverbal communication\nInfluencing\nPresentation delivery\nActive listening\nBuilding rapport\n\nOutline\n\n\nPrinciples of business etiquette and protocol\n\n\n\nDefinitions and concepts\nGuiding principle\nImportance of etiquette in business\nImportance of protocol in business\nThe importance of manners\nCreating the right corporate image\nSix basic principles\n\n\n\nAchieving communication success\n\n\n\nCommunication levels and definitions\nThe four principles of communication\nElements of the communication process\nCommunication delivery aspects\nBarriers to effective communication\nOvercoming communication barriers\nCommunicating across cultures\nManaging perceptions and biases\nCommunication key qualities\nListening etiquette\n\n\n\nPersonal and professional conduct\n\n\n\nUniversal expectations for behavior\nEtiquette for formal occasions\nHandling difficult personalities\nFour choices for dealing with various behaviors\nInternational business etiquette\nCustoms and cultures\nBest practices\n\n\n\n\n\n\n\nPlanning and hosting VIP occasions\n\n\n\nPreparation for official visits\nProtocol at events and summits\nKey qualities of the ideal host\nSeating strategies\nRisk and contingency planning\nMistakes to avoid\nMeeting at airports\n\n\n\nProper communication etiquette\n\n\n\nPhone etiquette\nMeeting etiquette\nEmail etiquette\nTitles and forms of address\nExchanging gifts\n\n\n\nVariations in protocol and etiquette\n\n\n\nAdministrative protocol\nFlags\, anthems and logos\nAwkward situations and solutions\nPanoramic view of variations\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLast		\n			Information Name Email\n			\n		\n		Address Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/the-essentials-of-business-etiquette-and-protocol-2-2/2027-11-11/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Public Relations
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/benjamin-child-GWe0dlVD9e0-unsplash.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
END:VCALENDAR