BEGIN:VCALENDAR VERSION:2.0 PRODID:-//BASA - ECPv6.17.4//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-WR-CALNAME:BASA X-ORIGINAL-URL:https://basatraining.com X-WR-CALDESC:Events for BASA REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:Europe/Helsinki BEGIN:DAYLIGHT TZOFFSETFROM:+0200 TZOFFSETTO:+0300 TZNAME:EEST DTSTART:20250330T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0300 TZOFFSETTO:+0200 TZNAME:EET DTSTART:20251026T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0200 TZOFFSETTO:+0300 TZNAME:EEST DTSTART:20260329T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0300 TZOFFSETTO:+0200 TZNAME:EET DTSTART:20261025T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0200 TZOFFSETTO:+0300 TZNAME:EEST DTSTART:20270328T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0300 TZOFFSETTO:+0200 TZNAME:EET DTSTART:20271031T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0200 TZOFFSETTO:+0300 TZNAME:EEST DTSTART:20280326T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0300 TZOFFSETTO:+0200 TZNAME:EET DTSTART:20281029T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0200 TZOFFSETTO:+0300 TZNAME:EEST DTSTART:20290325T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0300 TZOFFSETTO:+0200 TZNAME:EET DTSTART:20291028T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0200 TZOFFSETTO:+0300 TZNAME:EEST DTSTART:20300331T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0300 TZOFFSETTO:+0200 TZNAME:EET DTSTART:20301027T010000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=Europe/Helsinki:20261027T080000 DTEND;TZID=Europe/Helsinki:20261031T170000 DTSTAMP:20260831T132124Z CREATED:20260401T220000Z LAST-MODIFIED:20260831T132124Z UID:10041532-1793088000-1793466000@basatraining.com SUMMARY:Communication and Relationship Management Skills DESCRIPTION:Communication and Relationship Management Skills\nWhy Attend\nSuperior communication skills and relationship management are integral parts of any successful company or institution. Such foundational competencies are critical for healthy and prosperous organizations. In this training course\, we look at both ingredients from a practical approach to building long-term\, influential networks. From organizing\, analyzing and communicating one’s thoughts to building successful and purposeful relationships\, this course offers a solid foundation to engage with others the right way. Participants will get the opportunity to discover many associated talents\, and practice them before they head back to their workplace. They will also learn how great relationship builders enhance the flow of information within an organization\, win people’s support\, and attain desired goals and results. \n\nCourse Methodology\nThis course relies on active participation as a core activity relying on different business scenarios and case studies to impart critical knowledge and skills about successful communication and relationship management. The course also uses a mix of interactive techniques\, such as brief presentations by the participants\, different role-plays\, practical team and individual exercises\, and self-evaluations. \nCourse Objectives\n\n\nBy the end of the course\, participants will be able to: \n\nUnderstand the role of trust in building successful relationships\nIdentify\, analyze and engage stakeholders – the power / interest matrix\nRecognize the role of context when communicating and building relations with others\nIdentify and pursue relationship opportunities that bring value and achieve results\nDevelop\, manage and nurture relationships – moving from transactional to transformational\nExpand and broaden the network of influence and success\n\nTarget Audience\n\n\nLeaders\, managers\, supervisors and all those keen on improving their networking and influencing skills. This course is essential for those who appreciate working with people rather than on people\, and see the great benefits that result from building powerful trusting relationships. \nTarget Competencies\n\n\n\nBuilding trust based relationships\nInfluencing others\nListening\nInterpersonal communication\nCreative thinking and problem solving\nPresenting ideas\nBuilding convincing business cases\nThinking win / win\nInfluencing others\nSeeking input and different perspectives\n\nOutline\n\n\n\n\nRelationships and the trust factor\n\nIntroduction to human relations\n\nThe good\, the bad and the ugly\n\n\nThe need for relationships and networks\n\nThinking beyond oneself\nThe challenges of modern day habits\n\n\nWhy trust matters?\n\nPositive relationships versus forced relationships\nThe Johari Window\n\n\nWhat influences relationships and networks?\n\n\n\nRelationships and Communication\n\nThe three elements of communication\nThe importance of preparing and organizing one’s thoughts and ideas\nWhy assertiveness matter – the pros and cons\nThe Botari Box\nBuilding rapport in the workplace\nThe likeability factor\n\n\n\nRelating to the hearts and minds\n\nKnowing your stakeholders\nManaging your stakeholders expectations\n‘Selling’ your ideas\nCreating a persuasive message that evokes the right emotions\nReframing your message to accommodate your stakeholders’ needs\, wants and style\nCommunicating with difficult people\nCommunicating difficult topics\n\n\n\n\n\n\n\n\n\nBuilding and influencing relationships\n\nPower and influencing\nDale Carnegie and self-awareness\nWhat’s in it for Us (WIIFU) versus What’s in it for Me (WIIFM)\n\nIdentifying opportunities to build strong and healthy working relationships\n\n\nThe role of context in building successful relationship\nSeeking feedback and different perspectives\nInvesting in a relationship\n\nMoving from the transactional to the transformational\nTips to developing positive relationships\n\n\nWorking through difficult relationships\n\nDivesting from a relationship\n\n\n\n\n\nSuccessful networking\n\nReasons for building your network\nThe benefits of building your network\nThings to remember with networking\nSimple tips to remember when building your networking\nEffective business and professional networking\nBroadening your network\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm Email \n Details Line Address\n \n \n Phone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit URL:https://basatraining.com/course/communication-and-relationship-management-skills-2-2-2/2026-10-27/ LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa CATEGORIES:Communication and Writing Skills ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/276269072_988270521826825_5460893442305074986_n.jpg ORGANIZER;CN="BASA":MAILTO:info@basatraining.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Helsinki:20261127T080000 DTEND;TZID=Europe/Helsinki:20261201T170000 DTSTAMP:20260831T132124Z CREATED:20260401T220000Z LAST-MODIFIED:20260831T132124Z UID:10030516-1795766400-1796144400@basatraining.com SUMMARY:Communication and Relationship Management Skills DESCRIPTION:Communication and Relationship Management Skills\nWhy Attend\nSuperior communication skills and relationship management are integral parts of any successful company or institution. Such foundational competencies are critical for healthy and prosperous organizations. In this training course\, we look at both ingredients from a practical approach to building long-term\, influential networks. From organizing\, analyzing and communicating one’s thoughts to building successful and purposeful relationships\, this course offers a solid foundation to engage with others the right way. Participants will get the opportunity to discover many associated talents\, and practice them before they head back to their workplace. They will also learn how great relationship builders enhance the flow of information within an organization\, win people’s support\, and attain desired goals and results. \n\nCourse Methodology\nThis course relies on active participation as a core activity relying on different business scenarios and case studies to impart critical knowledge and skills about successful communication and relationship management. The course also uses a mix of interactive techniques\, such as brief presentations by the participants\, different role-plays\, practical team and individual exercises\, and self-evaluations. \nCourse Objectives\n\n\nBy the end of the course\, participants will be able to: \n\nUnderstand the role of trust in building successful relationships\nIdentify\, analyze and engage stakeholders – the power / interest matrix\nRecognize the role of context when communicating and building relations with others\nIdentify and pursue relationship opportunities that bring value and achieve results\nDevelop\, manage and nurture relationships – moving from transactional to transformational\nExpand and broaden the network of influence and success\n\nTarget Audience\n\n\nLeaders\, managers\, supervisors and all those keen on improving their networking and influencing skills. This course is essential for those who appreciate working with people rather than on people\, and see the great benefits that result from building powerful trusting relationships. \nTarget Competencies\n\n\n\nBuilding trust based relationships\nInfluencing others\nListening\nInterpersonal communication\nCreative thinking and problem solving\nPresenting ideas\nBuilding convincing business cases\nThinking win / win\nInfluencing others\nSeeking input and different perspectives\n\nOutline\n\n\n\n\nRelationships and the trust factor\n\nIntroduction to human relations\n\nThe good\, the bad and the ugly\n\n\nThe need for relationships and networks\n\nThinking beyond oneself\nThe challenges of modern day habits\n\n\nWhy trust matters?\n\nPositive relationships versus forced relationships\nThe Johari Window\n\n\nWhat influences relationships and networks?\n\n\n\nRelationships and Communication\n\nThe three elements of communication\nThe importance of preparing and organizing one’s thoughts and ideas\nWhy assertiveness matter – the pros and cons\nThe Botari Box\nBuilding rapport in the workplace\nThe likeability factor\n\n\n\nRelating to the hearts and minds\n\nKnowing your stakeholders\nManaging your stakeholders expectations\n‘Selling’ your ideas\nCreating a persuasive message that evokes the right emotions\nReframing your message to accommodate your stakeholders’ needs\, wants and style\nCommunicating with difficult people\nCommunicating difficult topics\n\n\n\n\n\n\n\n\n\nBuilding and influencing relationships\n\nPower and influencing\nDale Carnegie and self-awareness\nWhat’s in it for Us (WIIFU) versus What’s in it for Me (WIIFM)\n\nIdentifying opportunities to build strong and healthy working relationships\n\n\nThe role of context in building successful relationship\nSeeking feedback and different perspectives\nInvesting in a relationship\n\nMoving from the transactional to the transformational\nTips to developing positive relationships\n\n\nWorking through difficult relationships\n\nDivesting from a relationship\n\n\n\n\n\nSuccessful networking\n\nReasons for building your network\nThe benefits of building your network\nThings to remember with networking\nSimple tips to remember when building your networking\nEffective business and professional networking\nBroadening your network\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name * \n Participants Address Information\n \n \n AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit URL:https://basatraining.com/course/communication-and-relationship-management-skills-2-2-2/2026-11-27/ LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa CATEGORIES:Communication and Writing Skills ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/276269072_988270521826825_5460893442305074986_n.jpg ORGANIZER;CN="BASA":MAILTO:info@basatraining.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Helsinki:20261227T080000 DTEND;TZID=Europe/Helsinki:20261231T170000 DTSTAMP:20260831T132124Z CREATED:20260401T220000Z LAST-MODIFIED:20260831T132124Z UID:10041533-1798358400-1798736400@basatraining.com SUMMARY:Communication and Relationship Management Skills DESCRIPTION:Communication and Relationship Management Skills\nWhy Attend\nSuperior communication skills and relationship management are integral parts of any successful company or institution. Such foundational competencies are critical for healthy and prosperous organizations. In this training course\, we look at both ingredients from a practical approach to building long-term\, influential networks. From organizing\, analyzing and communicating one’s thoughts to building successful and purposeful relationships\, this course offers a solid foundation to engage with others the right way. Participants will get the opportunity to discover many associated talents\, and practice them before they head back to their workplace. They will also learn how great relationship builders enhance the flow of information within an organization\, win people’s support\, and attain desired goals and results. \n\nCourse Methodology\nThis course relies on active participation as a core activity relying on different business scenarios and case studies to impart critical knowledge and skills about successful communication and relationship management. The course also uses a mix of interactive techniques\, such as brief presentations by the participants\, different role-plays\, practical team and individual exercises\, and self-evaluations. \nCourse Objectives\n\n\nBy the end of the course\, participants will be able to: \n\nUnderstand the role of trust in building successful relationships\nIdentify\, analyze and engage stakeholders – the power / interest matrix\nRecognize the role of context when communicating and building relations with others\nIdentify and pursue relationship opportunities that bring value and achieve results\nDevelop\, manage and nurture relationships – moving from transactional to transformational\nExpand and broaden the network of influence and success\n\nTarget Audience\n\n\nLeaders\, managers\, supervisors and all those keen on improving their networking and influencing skills. This course is essential for those who appreciate working with people rather than on people\, and see the great benefits that result from building powerful trusting relationships. \nTarget Competencies\n\n\n\nBuilding trust based relationships\nInfluencing others\nListening\nInterpersonal communication\nCreative thinking and problem solving\nPresenting ideas\nBuilding convincing business cases\nThinking win / win\nInfluencing others\nSeeking input and different perspectives\n\nOutline\n\n\n\n\nRelationships and the trust factor\n\nIntroduction to human relations\n\nThe good\, the bad and the ugly\n\n\nThe need for relationships and networks\n\nThinking beyond oneself\nThe challenges of modern day habits\n\n\nWhy trust matters?\n\nPositive relationships versus forced relationships\nThe Johari Window\n\n\nWhat influences relationships and networks?\n\n\n\nRelationships and Communication\n\nThe three elements of communication\nThe importance of preparing and organizing one’s thoughts and ideas\nWhy assertiveness matter – the pros and cons\nThe Botari Box\nBuilding rapport in the workplace\nThe likeability factor\n\n\n\nRelating to the hearts and minds\n\nKnowing your stakeholders\nManaging your stakeholders expectations\n‘Selling’ your ideas\nCreating a persuasive message that evokes the right emotions\nReframing your message to accommodate your stakeholders’ needs\, wants and style\nCommunicating with difficult people\nCommunicating difficult topics\n\n\n\n\n\n\n\n\n\nBuilding and influencing relationships\n\nPower and influencing\nDale Carnegie and self-awareness\nWhat’s in it for Us (WIIFU) versus What’s in it for Me (WIIFM)\n\nIdentifying opportunities to build strong and healthy working relationships\n\n\nThe role of context in building successful relationship\nSeeking feedback and different perspectives\nInvesting in a relationship\n\nMoving from the transactional to the transformational\nTips to developing positive relationships\n\n\nWorking through difficult relationships\n\nDivesting from a relationship\n\n\n\n\n\nSuccessful networking\n\nReasons for building your network\nThe benefits of building your network\nThings to remember with networking\nSimple tips to remember when building your networking\nEffective business and professional networking\nBroadening your network\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name * \n details Line Information\n \n \n AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit URL:https://basatraining.com/course/communication-and-relationship-management-skills-2-2-2/2026-12-27/ LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa CATEGORIES:Communication and Writing Skills ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/276269072_988270521826825_5460893442305074986_n.jpg ORGANIZER;CN="BASA":MAILTO:info@basatraining.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Helsinki:20270127T080000 DTEND;TZID=Europe/Helsinki:20270131T170000 DTSTAMP:20260831T132124Z CREATED:20260401T220000Z LAST-MODIFIED:20260831T132124Z UID:10041534-1801036800-1801414800@basatraining.com SUMMARY:Communication and Relationship Management Skills DESCRIPTION:Communication and Relationship Management Skills\nWhy Attend\nSuperior communication skills and relationship management are integral parts of any successful company or institution. Such foundational competencies are critical for healthy and prosperous organizations. In this training course\, we look at both ingredients from a practical approach to building long-term\, influential networks. From organizing\, analyzing and communicating one’s thoughts to building successful and purposeful relationships\, this course offers a solid foundation to engage with others the right way. Participants will get the opportunity to discover many associated talents\, and practice them before they head back to their workplace. They will also learn how great relationship builders enhance the flow of information within an organization\, win people’s support\, and attain desired goals and results. \n\nCourse Methodology\nThis course relies on active participation as a core activity relying on different business scenarios and case studies to impart critical knowledge and skills about successful communication and relationship management. The course also uses a mix of interactive techniques\, such as brief presentations by the participants\, different role-plays\, practical team and individual exercises\, and self-evaluations. \nCourse Objectives\n\n\nBy the end of the course\, participants will be able to: \n\nUnderstand the role of trust in building successful relationships\nIdentify\, analyze and engage stakeholders – the power / interest matrix\nRecognize the role of context when communicating and building relations with others\nIdentify and pursue relationship opportunities that bring value and achieve results\nDevelop\, manage and nurture relationships – moving from transactional to transformational\nExpand and broaden the network of influence and success\n\nTarget Audience\n\n\nLeaders\, managers\, supervisors and all those keen on improving their networking and influencing skills. This course is essential for those who appreciate working with people rather than on people\, and see the great benefits that result from building powerful trusting relationships. \nTarget Competencies\n\n\n\nBuilding trust based relationships\nInfluencing others\nListening\nInterpersonal communication\nCreative thinking and problem solving\nPresenting ideas\nBuilding convincing business cases\nThinking win / win\nInfluencing others\nSeeking input and different perspectives\n\nOutline\n\n\n\n\nRelationships and the trust factor\n\nIntroduction to human relations\n\nThe good\, the bad and the ugly\n\n\nThe need for relationships and networks\n\nThinking beyond oneself\nThe challenges of modern day habits\n\n\nWhy trust matters?\n\nPositive relationships versus forced relationships\nThe Johari Window\n\n\nWhat influences relationships and networks?\n\n\n\nRelationships and Communication\n\nThe three elements of communication\nThe importance of preparing and organizing one’s thoughts and ideas\nWhy assertiveness matter – the pros and cons\nThe Botari Box\nBuilding rapport in the workplace\nThe likeability factor\n\n\n\nRelating to the hearts and minds\n\nKnowing your stakeholders\nManaging your stakeholders expectations\n‘Selling’ your ideas\nCreating a persuasive message that evokes the right emotions\nReframing your message to accommodate your stakeholders’ needs\, wants and style\nCommunicating with difficult people\nCommunicating difficult topics\n\n\n\n\n\n\n\n\n\nBuilding and influencing relationships\n\nPower and influencing\nDale Carnegie and self-awareness\nWhat’s in it for Us (WIIFU) versus What’s in it for Me (WIIFM)\n\nIdentifying opportunities to build strong and healthy working relationships\n\n\nThe role of context in building successful relationship\nSeeking feedback and different perspectives\nInvesting in a relationship\n\nMoving from the transactional to the transformational\nTips to developing positive relationships\n\n\nWorking through difficult relationships\n\nDivesting from a relationship\n\n\n\n\n\nSuccessful networking\n\nReasons for building your network\nThe benefits of building your network\nThings to remember with networking\nSimple tips to remember when building your networking\nEffective business and professional networking\nBroadening your network\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLast \n Address Line Address\n \n \n Email *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit URL:https://basatraining.com/course/communication-and-relationship-management-skills-2-2-2/2027-01-27/ LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa CATEGORIES:Communication and Writing Skills ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/276269072_988270521826825_5460893442305074986_n.jpg ORGANIZER;CN="BASA":MAILTO:info@basatraining.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Helsinki:20270227T080000 DTEND;TZID=Europe/Helsinki:20270303T170000 DTSTAMP:20260831T132124Z CREATED:20260401T220000Z LAST-MODIFIED:20260831T132124Z UID:10041535-1803715200-1804093200@basatraining.com SUMMARY:Communication and Relationship Management Skills DESCRIPTION:Communication and Relationship Management Skills\nWhy Attend\nSuperior communication skills and relationship management are integral parts of any successful company or institution. Such foundational competencies are critical for healthy and prosperous organizations. In this training course\, we look at both ingredients from a practical approach to building long-term\, influential networks. From organizing\, analyzing and communicating one’s thoughts to building successful and purposeful relationships\, this course offers a solid foundation to engage with others the right way. Participants will get the opportunity to discover many associated talents\, and practice them before they head back to their workplace. They will also learn how great relationship builders enhance the flow of information within an organization\, win people’s support\, and attain desired goals and results. \n\nCourse Methodology\nThis course relies on active participation as a core activity relying on different business scenarios and case studies to impart critical knowledge and skills about successful communication and relationship management. The course also uses a mix of interactive techniques\, such as brief presentations by the participants\, different role-plays\, practical team and individual exercises\, and self-evaluations. \nCourse Objectives\n\n\nBy the end of the course\, participants will be able to: \n\nUnderstand the role of trust in building successful relationships\nIdentify\, analyze and engage stakeholders – the power / interest matrix\nRecognize the role of context when communicating and building relations with others\nIdentify and pursue relationship opportunities that bring value and achieve results\nDevelop\, manage and nurture relationships – moving from transactional to transformational\nExpand and broaden the network of influence and success\n\nTarget Audience\n\n\nLeaders\, managers\, supervisors and all those keen on improving their networking and influencing skills. This course is essential for those who appreciate working with people rather than on people\, and see the great benefits that result from building powerful trusting relationships. \nTarget Competencies\n\n\n\nBuilding trust based relationships\nInfluencing others\nListening\nInterpersonal communication\nCreative thinking and problem solving\nPresenting ideas\nBuilding convincing business cases\nThinking win / win\nInfluencing others\nSeeking input and different perspectives\n\nOutline\n\n\n\n\nRelationships and the trust factor\n\nIntroduction to human relations\n\nThe good\, the bad and the ugly\n\n\nThe need for relationships and networks\n\nThinking beyond oneself\nThe challenges of modern day habits\n\n\nWhy trust matters?\n\nPositive relationships versus forced relationships\nThe Johari Window\n\n\nWhat influences relationships and networks?\n\n\n\nRelationships and Communication\n\nThe three elements of communication\nThe importance of preparing and organizing one’s thoughts and ideas\nWhy assertiveness matter – the pros and cons\nThe Botari Box\nBuilding rapport in the workplace\nThe likeability factor\n\n\n\nRelating to the hearts and minds\n\nKnowing your stakeholders\nManaging your stakeholders expectations\n‘Selling’ your ideas\nCreating a persuasive message that evokes the right emotions\nReframing your message to accommodate your stakeholders’ needs\, wants and style\nCommunicating with difficult people\nCommunicating difficult topics\n\n\n\n\n\n\n\n\n\nBuilding and influencing relationships\n\nPower and influencing\nDale Carnegie and self-awareness\nWhat’s in it for Us (WIIFU) versus What’s in it for Me (WIIFM)\n\nIdentifying opportunities to build strong and healthy working relationships\n\n\nThe role of context in building successful relationship\nSeeking feedback and different perspectives\nInvesting in a relationship\n\nMoving from the transactional to the transformational\nTips to developing positive relationships\n\n\nWorking through difficult relationships\n\nDivesting from a relationship\n\n\n\n\n\nSuccessful networking\n\nReasons for building your network\nThe benefits of building your network\nThings to remember with networking\nSimple tips to remember when building your networking\nEffective business and professional networking\nBroadening your network\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name * \n Course of 2\n \n \n AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit URL:https://basatraining.com/course/communication-and-relationship-management-skills-2-2-2/2027-02-27/ LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa CATEGORIES:Communication and Writing Skills ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/276269072_988270521826825_5460893442305074986_n.jpg ORGANIZER;CN="BASA":MAILTO:info@basatraining.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Helsinki:20270327T080000 DTEND;TZID=Europe/Helsinki:20270331T170000 DTSTAMP:20260831T132124Z CREATED:20260401T220000Z LAST-MODIFIED:20260831T132124Z UID:10041536-1806134400-1806512400@basatraining.com SUMMARY:Communication and Relationship Management Skills DESCRIPTION:Communication and Relationship Management Skills\nWhy Attend\nSuperior communication skills and relationship management are integral parts of any successful company or institution. Such foundational competencies are critical for healthy and prosperous organizations. In this training course\, we look at both ingredients from a practical approach to building long-term\, influential networks. From organizing\, analyzing and communicating one’s thoughts to building successful and purposeful relationships\, this course offers a solid foundation to engage with others the right way. Participants will get the opportunity to discover many associated talents\, and practice them before they head back to their workplace. They will also learn how great relationship builders enhance the flow of information within an organization\, win people’s support\, and attain desired goals and results. \n\nCourse Methodology\nThis course relies on active participation as a core activity relying on different business scenarios and case studies to impart critical knowledge and skills about successful communication and relationship management. The course also uses a mix of interactive techniques\, such as brief presentations by the participants\, different role-plays\, practical team and individual exercises\, and self-evaluations. \nCourse Objectives\n\n\nBy the end of the course\, participants will be able to: \n\nUnderstand the role of trust in building successful relationships\nIdentify\, analyze and engage stakeholders – the power / interest matrix\nRecognize the role of context when communicating and building relations with others\nIdentify and pursue relationship opportunities that bring value and achieve results\nDevelop\, manage and nurture relationships – moving from transactional to transformational\nExpand and broaden the network of influence and success\n\nTarget Audience\n\n\nLeaders\, managers\, supervisors and all those keen on improving their networking and influencing skills. This course is essential for those who appreciate working with people rather than on people\, and see the great benefits that result from building powerful trusting relationships. \nTarget Competencies\n\n\n\nBuilding trust based relationships\nInfluencing others\nListening\nInterpersonal communication\nCreative thinking and problem solving\nPresenting ideas\nBuilding convincing business cases\nThinking win / win\nInfluencing others\nSeeking input and different perspectives\n\nOutline\n\n\n\n\nRelationships and the trust factor\n\nIntroduction to human relations\n\nThe good\, the bad and the ugly\n\n\nThe need for relationships and networks\n\nThinking beyond oneself\nThe challenges of modern day habits\n\n\nWhy trust matters?\n\nPositive relationships versus forced relationships\nThe Johari Window\n\n\nWhat influences relationships and networks?\n\n\n\nRelationships and Communication\n\nThe three elements of communication\nThe importance of preparing and organizing one’s thoughts and ideas\nWhy assertiveness matter – the pros and cons\nThe Botari Box\nBuilding rapport in the workplace\nThe likeability factor\n\n\n\nRelating to the hearts and minds\n\nKnowing your stakeholders\nManaging your stakeholders expectations\n‘Selling’ your ideas\nCreating a persuasive message that evokes the right emotions\nReframing your message to accommodate your stakeholders’ needs\, wants and style\nCommunicating with difficult people\nCommunicating difficult topics\n\n\n\n\n\n\n\n\n\nBuilding and influencing relationships\n\nPower and influencing\nDale Carnegie and self-awareness\nWhat’s in it for Us (WIIFU) versus What’s in it for Me (WIIFM)\n\nIdentifying opportunities to build strong and healthy working relationships\n\n\nThe role of context in building successful relationship\nSeeking feedback and different perspectives\nInvesting in a relationship\n\nMoving from the transactional to the transformational\nTips to developing positive relationships\n\n\nWorking through difficult relationships\n\nDivesting from a relationship\n\n\n\n\n\nSuccessful networking\n\nReasons for building your network\nThe benefits of building your network\nThings to remember with networking\nSimple tips to remember when building your networking\nEffective business and professional networking\nBroadening your network\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLast \n Number Email Course\n \n \n Email *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit URL:https://basatraining.com/course/communication-and-relationship-management-skills-2-2-2/2027-03-27/ LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa CATEGORIES:Communication and Writing Skills ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/276269072_988270521826825_5460893442305074986_n.jpg ORGANIZER;CN="BASA":MAILTO:info@basatraining.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Helsinki:20270427T080000 DTEND;TZID=Europe/Helsinki:20270501T170000 DTSTAMP:20260831T132124Z CREATED:20260401T220000Z LAST-MODIFIED:20260831T132124Z UID:10041537-1808812800-1809190800@basatraining.com SUMMARY:Communication and Relationship Management Skills DESCRIPTION:Communication and Relationship Management Skills\nWhy Attend\nSuperior communication skills and relationship management are integral parts of any successful company or institution. Such foundational competencies are critical for healthy and prosperous organizations. In this training course\, we look at both ingredients from a practical approach to building long-term\, influential networks. From organizing\, analyzing and communicating one’s thoughts to building successful and purposeful relationships\, this course offers a solid foundation to engage with others the right way. Participants will get the opportunity to discover many associated talents\, and practice them before they head back to their workplace. They will also learn how great relationship builders enhance the flow of information within an organization\, win people’s support\, and attain desired goals and results. \n\nCourse Methodology\nThis course relies on active participation as a core activity relying on different business scenarios and case studies to impart critical knowledge and skills about successful communication and relationship management. The course also uses a mix of interactive techniques\, such as brief presentations by the participants\, different role-plays\, practical team and individual exercises\, and self-evaluations. \nCourse Objectives\n\n\nBy the end of the course\, participants will be able to: \n\nUnderstand the role of trust in building successful relationships\nIdentify\, analyze and engage stakeholders – the power / interest matrix\nRecognize the role of context when communicating and building relations with others\nIdentify and pursue relationship opportunities that bring value and achieve results\nDevelop\, manage and nurture relationships – moving from transactional to transformational\nExpand and broaden the network of influence and success\n\nTarget Audience\n\n\nLeaders\, managers\, supervisors and all those keen on improving their networking and influencing skills. This course is essential for those who appreciate working with people rather than on people\, and see the great benefits that result from building powerful trusting relationships. \nTarget Competencies\n\n\n\nBuilding trust based relationships\nInfluencing others\nListening\nInterpersonal communication\nCreative thinking and problem solving\nPresenting ideas\nBuilding convincing business cases\nThinking win / win\nInfluencing others\nSeeking input and different perspectives\n\nOutline\n\n\n\n\nRelationships and the trust factor\n\nIntroduction to human relations\n\nThe good\, the bad and the ugly\n\n\nThe need for relationships and networks\n\nThinking beyond oneself\nThe challenges of modern day habits\n\n\nWhy trust matters?\n\nPositive relationships versus forced relationships\nThe Johari Window\n\n\nWhat influences relationships and networks?\n\n\n\nRelationships and Communication\n\nThe three elements of communication\nThe importance of preparing and organizing one’s thoughts and ideas\nWhy assertiveness matter – the pros and cons\nThe Botari Box\nBuilding rapport in the workplace\nThe likeability factor\n\n\n\nRelating to the hearts and minds\n\nKnowing your stakeholders\nManaging your stakeholders expectations\n‘Selling’ your ideas\nCreating a persuasive message that evokes the right emotions\nReframing your message to accommodate your stakeholders’ needs\, wants and style\nCommunicating with difficult people\nCommunicating difficult topics\n\n\n\n\n\n\n\n\n\nBuilding and influencing relationships\n\nPower and influencing\nDale Carnegie and self-awareness\nWhat’s in it for Us (WIIFU) versus What’s in it for Me (WIIFM)\n\nIdentifying opportunities to build strong and healthy working relationships\n\n\nThe role of context in building successful relationship\nSeeking feedback and different perspectives\nInvesting in a relationship\n\nMoving from the transactional to the transformational\nTips to developing positive relationships\n\n\nWorking through difficult relationships\n\nDivesting from a relationship\n\n\n\n\n\nSuccessful networking\n\nReasons for building your network\nThe benefits of building your network\nThings to remember with networking\nSimple tips to remember when building your networking\nEffective business and professional networking\nBroadening your network\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name * \n Course Organization Course\n \n \n Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit URL:https://basatraining.com/course/communication-and-relationship-management-skills-2-2-2/2027-04-27/ LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa CATEGORIES:Communication and Writing Skills ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/276269072_988270521826825_5460893442305074986_n.jpg ORGANIZER;CN="BASA":MAILTO:info@basatraining.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Helsinki:20270527T080000 DTEND;TZID=Europe/Helsinki:20270531T170000 DTSTAMP:20260831T132124Z CREATED:20260401T220000Z LAST-MODIFIED:20260831T132124Z UID:10041538-1811404800-1811782800@basatraining.com SUMMARY:Communication and Relationship Management Skills DESCRIPTION:Communication and Relationship Management Skills\nWhy Attend\nSuperior communication skills and relationship management are integral parts of any successful company or institution. Such foundational competencies are critical for healthy and prosperous organizations. In this training course\, we look at both ingredients from a practical approach to building long-term\, influential networks. From organizing\, analyzing and communicating one’s thoughts to building successful and purposeful relationships\, this course offers a solid foundation to engage with others the right way. Participants will get the opportunity to discover many associated talents\, and practice them before they head back to their workplace. They will also learn how great relationship builders enhance the flow of information within an organization\, win people’s support\, and attain desired goals and results. \n\nCourse Methodology\nThis course relies on active participation as a core activity relying on different business scenarios and case studies to impart critical knowledge and skills about successful communication and relationship management. The course also uses a mix of interactive techniques\, such as brief presentations by the participants\, different role-plays\, practical team and individual exercises\, and self-evaluations. \nCourse Objectives\n\n\nBy the end of the course\, participants will be able to: \n\nUnderstand the role of trust in building successful relationships\nIdentify\, analyze and engage stakeholders – the power / interest matrix\nRecognize the role of context when communicating and building relations with others\nIdentify and pursue relationship opportunities that bring value and achieve results\nDevelop\, manage and nurture relationships – moving from transactional to transformational\nExpand and broaden the network of influence and success\n\nTarget Audience\n\n\nLeaders\, managers\, supervisors and all those keen on improving their networking and influencing skills. This course is essential for those who appreciate working with people rather than on people\, and see the great benefits that result from building powerful trusting relationships. \nTarget Competencies\n\n\n\nBuilding trust based relationships\nInfluencing others\nListening\nInterpersonal communication\nCreative thinking and problem solving\nPresenting ideas\nBuilding convincing business cases\nThinking win / win\nInfluencing others\nSeeking input and different perspectives\n\nOutline\n\n\n\n\nRelationships and the trust factor\n\nIntroduction to human relations\n\nThe good\, the bad and the ugly\n\n\nThe need for relationships and networks\n\nThinking beyond oneself\nThe challenges of modern day habits\n\n\nWhy trust matters?\n\nPositive relationships versus forced relationships\nThe Johari Window\n\n\nWhat influences relationships and networks?\n\n\n\nRelationships and Communication\n\nThe three elements of communication\nThe importance of preparing and organizing one’s thoughts and ideas\nWhy assertiveness matter – the pros and cons\nThe Botari Box\nBuilding rapport in the workplace\nThe likeability factor\n\n\n\nRelating to the hearts and minds\n\nKnowing your stakeholders\nManaging your stakeholders expectations\n‘Selling’ your ideas\nCreating a persuasive message that evokes the right emotions\nReframing your message to accommodate your stakeholders’ needs\, wants and style\nCommunicating with difficult people\nCommunicating difficult topics\n\n\n\n\n\n\n\n\n\nBuilding and influencing relationships\n\nPower and influencing\nDale Carnegie and self-awareness\nWhat’s in it for Us (WIIFU) versus What’s in it for Me (WIIFM)\n\nIdentifying opportunities to build strong and healthy working relationships\n\n\nThe role of context in building successful relationship\nSeeking feedback and different perspectives\nInvesting in a relationship\n\nMoving from the transactional to the transformational\nTips to developing positive relationships\n\n\nWorking through difficult relationships\n\nDivesting from a relationship\n\n\n\n\n\nSuccessful networking\n\nReasons for building your network\nThe benefits of building your network\nThings to remember with networking\nSimple tips to remember when building your networking\nEffective business and professional networking\nBroadening your network\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form. \n Venue Participants Course\n \n \n Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit URL:https://basatraining.com/course/communication-and-relationship-management-skills-2-2-2/2027-05-27/ LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa CATEGORIES:Communication and Writing Skills ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/276269072_988270521826825_5460893442305074986_n.jpg ORGANIZER;CN="BASA":MAILTO:info@basatraining.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Helsinki:20270627T080000 DTEND;TZID=Europe/Helsinki:20270701T170000 DTSTAMP:20260831T132124Z CREATED:20260401T220000Z LAST-MODIFIED:20260831T132124Z UID:10041539-1814083200-1814461200@basatraining.com SUMMARY:Communication and Relationship Management Skills DESCRIPTION:Communication and Relationship Management Skills\nWhy Attend\nSuperior communication skills and relationship management are integral parts of any successful company or institution. Such foundational competencies are critical for healthy and prosperous organizations. In this training course\, we look at both ingredients from a practical approach to building long-term\, influential networks. From organizing\, analyzing and communicating one’s thoughts to building successful and purposeful relationships\, this course offers a solid foundation to engage with others the right way. Participants will get the opportunity to discover many associated talents\, and practice them before they head back to their workplace. They will also learn how great relationship builders enhance the flow of information within an organization\, win people’s support\, and attain desired goals and results. \n\nCourse Methodology\nThis course relies on active participation as a core activity relying on different business scenarios and case studies to impart critical knowledge and skills about successful communication and relationship management. The course also uses a mix of interactive techniques\, such as brief presentations by the participants\, different role-plays\, practical team and individual exercises\, and self-evaluations. \nCourse Objectives\n\n\nBy the end of the course\, participants will be able to: \n\nUnderstand the role of trust in building successful relationships\nIdentify\, analyze and engage stakeholders – the power / interest matrix\nRecognize the role of context when communicating and building relations with others\nIdentify and pursue relationship opportunities that bring value and achieve results\nDevelop\, manage and nurture relationships – moving from transactional to transformational\nExpand and broaden the network of influence and success\n\nTarget Audience\n\n\nLeaders\, managers\, supervisors and all those keen on improving their networking and influencing skills. This course is essential for those who appreciate working with people rather than on people\, and see the great benefits that result from building powerful trusting relationships. \nTarget Competencies\n\n\n\nBuilding trust based relationships\nInfluencing others\nListening\nInterpersonal communication\nCreative thinking and problem solving\nPresenting ideas\nBuilding convincing business cases\nThinking win / win\nInfluencing others\nSeeking input and different perspectives\n\nOutline\n\n\n\n\nRelationships and the trust factor\n\nIntroduction to human relations\n\nThe good\, the bad and the ugly\n\n\nThe need for relationships and networks\n\nThinking beyond oneself\nThe challenges of modern day habits\n\n\nWhy trust matters?\n\nPositive relationships versus forced relationships\nThe Johari Window\n\n\nWhat influences relationships and networks?\n\n\n\nRelationships and Communication\n\nThe three elements of communication\nThe importance of preparing and organizing one’s thoughts and ideas\nWhy assertiveness matter – the pros and cons\nThe Botari Box\nBuilding rapport in the workplace\nThe likeability factor\n\n\n\nRelating to the hearts and minds\n\nKnowing your stakeholders\nManaging your stakeholders expectations\n‘Selling’ your ideas\nCreating a persuasive message that evokes the right emotions\nReframing your message to accommodate your stakeholders’ needs\, wants and style\nCommunicating with difficult people\nCommunicating difficult topics\n\n\n\n\n\n\n\n\n\nBuilding and influencing relationships\n\nPower and influencing\nDale Carnegie and self-awareness\nWhat’s in it for Us (WIIFU) versus What’s in it for Me (WIIFM)\n\nIdentifying opportunities to build strong and healthy working relationships\n\n\nThe role of context in building successful relationship\nSeeking feedback and different perspectives\nInvesting in a relationship\n\nMoving from the transactional to the transformational\nTips to developing positive relationships\n\n\nWorking through difficult relationships\n\nDivesting from a relationship\n\n\n\n\n\nSuccessful networking\n\nReasons for building your network\nThe benefits of building your network\nThings to remember with networking\nSimple tips to remember when building your networking\nEffective business and professional networking\nBroadening your network\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name * \n Line details 3\n \n \n AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit URL:https://basatraining.com/course/communication-and-relationship-management-skills-2-2-2/2027-06-27/ LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa CATEGORIES:Communication and Writing Skills ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/276269072_988270521826825_5460893442305074986_n.jpg ORGANIZER;CN="BASA":MAILTO:info@basatraining.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Helsinki:20270727T080000 DTEND;TZID=Europe/Helsinki:20270731T170000 DTSTAMP:20260831T132124Z CREATED:20260401T220000Z LAST-MODIFIED:20260831T132124Z UID:10041540-1816675200-1817053200@basatraining.com SUMMARY:Communication and Relationship Management Skills DESCRIPTION:Communication and Relationship Management Skills\nWhy Attend\nSuperior communication skills and relationship management are integral parts of any successful company or institution. Such foundational competencies are critical for healthy and prosperous organizations. In this training course\, we look at both ingredients from a practical approach to building long-term\, influential networks. From organizing\, analyzing and communicating one’s thoughts to building successful and purposeful relationships\, this course offers a solid foundation to engage with others the right way. Participants will get the opportunity to discover many associated talents\, and practice them before they head back to their workplace. They will also learn how great relationship builders enhance the flow of information within an organization\, win people’s support\, and attain desired goals and results. \n\nCourse Methodology\nThis course relies on active participation as a core activity relying on different business scenarios and case studies to impart critical knowledge and skills about successful communication and relationship management. The course also uses a mix of interactive techniques\, such as brief presentations by the participants\, different role-plays\, practical team and individual exercises\, and self-evaluations. \nCourse Objectives\n\n\nBy the end of the course\, participants will be able to: \n\nUnderstand the role of trust in building successful relationships\nIdentify\, analyze and engage stakeholders – the power / interest matrix\nRecognize the role of context when communicating and building relations with others\nIdentify and pursue relationship opportunities that bring value and achieve results\nDevelop\, manage and nurture relationships – moving from transactional to transformational\nExpand and broaden the network of influence and success\n\nTarget Audience\n\n\nLeaders\, managers\, supervisors and all those keen on improving their networking and influencing skills. This course is essential for those who appreciate working with people rather than on people\, and see the great benefits that result from building powerful trusting relationships. \nTarget Competencies\n\n\n\nBuilding trust based relationships\nInfluencing others\nListening\nInterpersonal communication\nCreative thinking and problem solving\nPresenting ideas\nBuilding convincing business cases\nThinking win / win\nInfluencing others\nSeeking input and different perspectives\n\nOutline\n\n\n\n\nRelationships and the trust factor\n\nIntroduction to human relations\n\nThe good\, the bad and the ugly\n\n\nThe need for relationships and networks\n\nThinking beyond oneself\nThe challenges of modern day habits\n\n\nWhy trust matters?\n\nPositive relationships versus forced relationships\nThe Johari Window\n\n\nWhat influences relationships and networks?\n\n\n\nRelationships and Communication\n\nThe three elements of communication\nThe importance of preparing and organizing one’s thoughts and ideas\nWhy assertiveness matter – the pros and cons\nThe Botari Box\nBuilding rapport in the workplace\nThe likeability factor\n\n\n\nRelating to the hearts and minds\n\nKnowing your stakeholders\nManaging your stakeholders expectations\n‘Selling’ your ideas\nCreating a persuasive message that evokes the right emotions\nReframing your message to accommodate your stakeholders’ needs\, wants and style\nCommunicating with difficult people\nCommunicating difficult topics\n\n\n\n\n\n\n\n\n\nBuilding and influencing relationships\n\nPower and influencing\nDale Carnegie and self-awareness\nWhat’s in it for Us (WIIFU) versus What’s in it for Me (WIIFM)\n\nIdentifying opportunities to build strong and healthy working relationships\n\n\nThe role of context in building successful relationship\nSeeking feedback and different perspectives\nInvesting in a relationship\n\nMoving from the transactional to the transformational\nTips to developing positive relationships\n\n\nWorking through difficult relationships\n\nDivesting from a relationship\n\n\n\n\n\nSuccessful networking\n\nReasons for building your network\nThe benefits of building your network\nThings to remember with networking\nSimple tips to remember when building your networking\nEffective business and professional networking\nBroadening your network\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLast \n Information Address Contact\n \n \n Number of Participants from organization\n\n\n\n Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit URL:https://basatraining.com/course/communication-and-relationship-management-skills-2-2-2/2027-07-27/ LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa CATEGORIES:Communication and Writing Skills ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/276269072_988270521826825_5460893442305074986_n.jpg ORGANIZER;CN="BASA":MAILTO:info@basatraining.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Helsinki:20270827T080000 DTEND;TZID=Europe/Helsinki:20270831T170000 DTSTAMP:20260831T132124Z CREATED:20260401T220000Z LAST-MODIFIED:20260831T132124Z UID:10030525-1819353600-1819731600@basatraining.com SUMMARY:Communication and Relationship Management Skills DESCRIPTION:Communication and Relationship Management Skills\nWhy Attend\nSuperior communication skills and relationship management are integral parts of any successful company or institution. Such foundational competencies are critical for healthy and prosperous organizations. In this training course\, we look at both ingredients from a practical approach to building long-term\, influential networks. From organizing\, analyzing and communicating one’s thoughts to building successful and purposeful relationships\, this course offers a solid foundation to engage with others the right way. Participants will get the opportunity to discover many associated talents\, and practice them before they head back to their workplace. They will also learn how great relationship builders enhance the flow of information within an organization\, win people’s support\, and attain desired goals and results. \n\nCourse Methodology\nThis course relies on active participation as a core activity relying on different business scenarios and case studies to impart critical knowledge and skills about successful communication and relationship management. The course also uses a mix of interactive techniques\, such as brief presentations by the participants\, different role-plays\, practical team and individual exercises\, and self-evaluations. \nCourse Objectives\n\n\nBy the end of the course\, participants will be able to: \n\nUnderstand the role of trust in building successful relationships\nIdentify\, analyze and engage stakeholders – the power / interest matrix\nRecognize the role of context when communicating and building relations with others\nIdentify and pursue relationship opportunities that bring value and achieve results\nDevelop\, manage and nurture relationships – moving from transactional to transformational\nExpand and broaden the network of influence and success\n\nTarget Audience\n\n\nLeaders\, managers\, supervisors and all those keen on improving their networking and influencing skills. This course is essential for those who appreciate working with people rather than on people\, and see the great benefits that result from building powerful trusting relationships. \nTarget Competencies\n\n\n\nBuilding trust based relationships\nInfluencing others\nListening\nInterpersonal communication\nCreative thinking and problem solving\nPresenting ideas\nBuilding convincing business cases\nThinking win / win\nInfluencing others\nSeeking input and different perspectives\n\nOutline\n\n\n\n\nRelationships and the trust factor\n\nIntroduction to human relations\n\nThe good\, the bad and the ugly\n\n\nThe need for relationships and networks\n\nThinking beyond oneself\nThe challenges of modern day habits\n\n\nWhy trust matters?\n\nPositive relationships versus forced relationships\nThe Johari Window\n\n\nWhat influences relationships and networks?\n\n\n\nRelationships and Communication\n\nThe three elements of communication\nThe importance of preparing and organizing one’s thoughts and ideas\nWhy assertiveness matter – the pros and cons\nThe Botari Box\nBuilding rapport in the workplace\nThe likeability factor\n\n\n\nRelating to the hearts and minds\n\nKnowing your stakeholders\nManaging your stakeholders expectations\n‘Selling’ your ideas\nCreating a persuasive message that evokes the right emotions\nReframing your message to accommodate your stakeholders’ needs\, wants and style\nCommunicating with difficult people\nCommunicating difficult topics\n\n\n\n\n\n\n\n\n\nBuilding and influencing relationships\n\nPower and influencing\nDale Carnegie and self-awareness\nWhat’s in it for Us (WIIFU) versus What’s in it for Me (WIIFM)\n\nIdentifying opportunities to build strong and healthy working relationships\n\n\nThe role of context in building successful relationship\nSeeking feedback and different perspectives\nInvesting in a relationship\n\nMoving from the transactional to the transformational\nTips to developing positive relationships\n\n\nWorking through difficult relationships\n\nDivesting from a relationship\n\n\n\n\n\nSuccessful networking\n\nReasons for building your network\nThe benefits of building your network\nThings to remember with networking\nSimple tips to remember when building your networking\nEffective business and professional networking\nBroadening your network\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participants \n Details Participants from\n \n \n Additional Participants detailsSubmit URL:https://basatraining.com/course/communication-and-relationship-management-skills-2-2-2/2027-08-27/ LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa CATEGORIES:Communication and Writing Skills ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/276269072_988270521826825_5460893442305074986_n.jpg ORGANIZER;CN="BASA":MAILTO:info@basatraining.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Helsinki:20270927T080000 DTEND;TZID=Europe/Helsinki:20271001T170000 DTSTAMP:20260831T132124Z CREATED:20260401T220000Z LAST-MODIFIED:20260831T132124Z UID:10041541-1822032000-1822410000@basatraining.com SUMMARY:Communication and Relationship Management Skills DESCRIPTION:Communication and Relationship Management Skills\nWhy Attend\nSuperior communication skills and relationship management are integral parts of any successful company or institution. Such foundational competencies are critical for healthy and prosperous organizations. In this training course\, we look at both ingredients from a practical approach to building long-term\, influential networks. From organizing\, analyzing and communicating one’s thoughts to building successful and purposeful relationships\, this course offers a solid foundation to engage with others the right way. Participants will get the opportunity to discover many associated talents\, and practice them before they head back to their workplace. They will also learn how great relationship builders enhance the flow of information within an organization\, win people’s support\, and attain desired goals and results. \n\nCourse Methodology\nThis course relies on active participation as a core activity relying on different business scenarios and case studies to impart critical knowledge and skills about successful communication and relationship management. The course also uses a mix of interactive techniques\, such as brief presentations by the participants\, different role-plays\, practical team and individual exercises\, and self-evaluations. \nCourse Objectives\n\n\nBy the end of the course\, participants will be able to: \n\nUnderstand the role of trust in building successful relationships\nIdentify\, analyze and engage stakeholders – the power / interest matrix\nRecognize the role of context when communicating and building relations with others\nIdentify and pursue relationship opportunities that bring value and achieve results\nDevelop\, manage and nurture relationships – moving from transactional to transformational\nExpand and broaden the network of influence and success\n\nTarget Audience\n\n\nLeaders\, managers\, supervisors and all those keen on improving their networking and influencing skills. This course is essential for those who appreciate working with people rather than on people\, and see the great benefits that result from building powerful trusting relationships. \nTarget Competencies\n\n\n\nBuilding trust based relationships\nInfluencing others\nListening\nInterpersonal communication\nCreative thinking and problem solving\nPresenting ideas\nBuilding convincing business cases\nThinking win / win\nInfluencing others\nSeeking input and different perspectives\n\nOutline\n\n\n\n\nRelationships and the trust factor\n\nIntroduction to human relations\n\nThe good\, the bad and the ugly\n\n\nThe need for relationships and networks\n\nThinking beyond oneself\nThe challenges of modern day habits\n\n\nWhy trust matters?\n\nPositive relationships versus forced relationships\nThe Johari Window\n\n\nWhat influences relationships and networks?\n\n\n\nRelationships and Communication\n\nThe three elements of communication\nThe importance of preparing and organizing one’s thoughts and ideas\nWhy assertiveness matter – the pros and cons\nThe Botari Box\nBuilding rapport in the workplace\nThe likeability factor\n\n\n\nRelating to the hearts and minds\n\nKnowing your stakeholders\nManaging your stakeholders expectations\n‘Selling’ your ideas\nCreating a persuasive message that evokes the right emotions\nReframing your message to accommodate your stakeholders’ needs\, wants and style\nCommunicating with difficult people\nCommunicating difficult topics\n\n\n\n\n\n\n\n\n\nBuilding and influencing relationships\n\nPower and influencing\nDale Carnegie and self-awareness\nWhat’s in it for Us (WIIFU) versus What’s in it for Me (WIIFM)\n\nIdentifying opportunities to build strong and healthy working relationships\n\n\nThe role of context in building successful relationship\nSeeking feedback and different perspectives\nInvesting in a relationship\n\nMoving from the transactional to the transformational\nTips to developing positive relationships\n\n\nWorking through difficult relationships\n\nDivesting from a relationship\n\n\n\n\n\nSuccessful networking\n\nReasons for building your network\nThe benefits of building your network\nThings to remember with networking\nSimple tips to remember when building your networking\nEffective business and professional networking\nBroadening your network\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLast \n Organization Address of\n \n \n Address Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit URL:https://basatraining.com/course/communication-and-relationship-management-skills-2-2-2/2027-09-27/ LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa CATEGORIES:Communication and Writing Skills ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/276269072_988270521826825_5460893442305074986_n.jpg ORGANIZER;CN="BASA":MAILTO:info@basatraining.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Helsinki:20271027T080000 DTEND;TZID=Europe/Helsinki:20271031T160000 DTSTAMP:20260831T132124Z CREATED:20260401T220000Z LAST-MODIFIED:20260831T132124Z UID:10041542-1824624000-1824998400@basatraining.com SUMMARY:Communication and Relationship Management Skills DESCRIPTION:Communication and Relationship Management Skills\nWhy Attend\nSuperior communication skills and relationship management are integral parts of any successful company or institution. Such foundational competencies are critical for healthy and prosperous organizations. In this training course\, we look at both ingredients from a practical approach to building long-term\, influential networks. From organizing\, analyzing and communicating one’s thoughts to building successful and purposeful relationships\, this course offers a solid foundation to engage with others the right way. Participants will get the opportunity to discover many associated talents\, and practice them before they head back to their workplace. They will also learn how great relationship builders enhance the flow of information within an organization\, win people’s support\, and attain desired goals and results. \n\nCourse Methodology\nThis course relies on active participation as a core activity relying on different business scenarios and case studies to impart critical knowledge and skills about successful communication and relationship management. The course also uses a mix of interactive techniques\, such as brief presentations by the participants\, different role-plays\, practical team and individual exercises\, and self-evaluations. \nCourse Objectives\n\n\nBy the end of the course\, participants will be able to: \n\nUnderstand the role of trust in building successful relationships\nIdentify\, analyze and engage stakeholders – the power / interest matrix\nRecognize the role of context when communicating and building relations with others\nIdentify and pursue relationship opportunities that bring value and achieve results\nDevelop\, manage and nurture relationships – moving from transactional to transformational\nExpand and broaden the network of influence and success\n\nTarget Audience\n\n\nLeaders\, managers\, supervisors and all those keen on improving their networking and influencing skills. This course is essential for those who appreciate working with people rather than on people\, and see the great benefits that result from building powerful trusting relationships. \nTarget Competencies\n\n\n\nBuilding trust based relationships\nInfluencing others\nListening\nInterpersonal communication\nCreative thinking and problem solving\nPresenting ideas\nBuilding convincing business cases\nThinking win / win\nInfluencing others\nSeeking input and different perspectives\n\nOutline\n\n\n\n\nRelationships and the trust factor\n\nIntroduction to human relations\n\nThe good\, the bad and the ugly\n\n\nThe need for relationships and networks\n\nThinking beyond oneself\nThe challenges of modern day habits\n\n\nWhy trust matters?\n\nPositive relationships versus forced relationships\nThe Johari Window\n\n\nWhat influences relationships and networks?\n\n\n\nRelationships and Communication\n\nThe three elements of communication\nThe importance of preparing and organizing one’s thoughts and ideas\nWhy assertiveness matter – the pros and cons\nThe Botari Box\nBuilding rapport in the workplace\nThe likeability factor\n\n\n\nRelating to the hearts and minds\n\nKnowing your stakeholders\nManaging your stakeholders expectations\n‘Selling’ your ideas\nCreating a persuasive message that evokes the right emotions\nReframing your message to accommodate your stakeholders’ needs\, wants and style\nCommunicating with difficult people\nCommunicating difficult topics\n\n\n\n\n\n\n\n\n\nBuilding and influencing relationships\n\nPower and influencing\nDale Carnegie and self-awareness\nWhat’s in it for Us (WIIFU) versus What’s in it for Me (WIIFM)\n\nIdentifying opportunities to build strong and healthy working relationships\n\n\nThe role of context in building successful relationship\nSeeking feedback and different perspectives\nInvesting in a relationship\n\nMoving from the transactional to the transformational\nTips to developing positive relationships\n\n\nWorking through difficult relationships\n\nDivesting from a relationship\n\n\n\n\n\nSuccessful networking\n\nReasons for building your network\nThe benefits of building your network\nThings to remember with networking\nSimple tips to remember when building your networking\nEffective business and professional networking\nBroadening your network\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLast \n Course details organization\n \n \n Number of Participants from organization\n\n\n\n Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit URL:https://basatraining.com/course/communication-and-relationship-management-skills-2-2-2/2027-10-27/ LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa CATEGORIES:Communication and Writing Skills ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/276269072_988270521826825_5460893442305074986_n.jpg ORGANIZER;CN="BASA":MAILTO:info@basatraining.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Helsinki:20271127T080000 DTEND;TZID=Europe/Helsinki:20271201T170000 DTSTAMP:20260831T132124Z CREATED:20260401T220000Z LAST-MODIFIED:20260831T132124Z UID:10041543-1827302400-1827680400@basatraining.com SUMMARY:Communication and Relationship Management Skills DESCRIPTION:Communication and Relationship Management Skills\nWhy Attend\nSuperior communication skills and relationship management are integral parts of any successful company or institution. Such foundational competencies are critical for healthy and prosperous organizations. In this training course\, we look at both ingredients from a practical approach to building long-term\, influential networks. From organizing\, analyzing and communicating one’s thoughts to building successful and purposeful relationships\, this course offers a solid foundation to engage with others the right way. Participants will get the opportunity to discover many associated talents\, and practice them before they head back to their workplace. They will also learn how great relationship builders enhance the flow of information within an organization\, win people’s support\, and attain desired goals and results. \n\nCourse Methodology\nThis course relies on active participation as a core activity relying on different business scenarios and case studies to impart critical knowledge and skills about successful communication and relationship management. The course also uses a mix of interactive techniques\, such as brief presentations by the participants\, different role-plays\, practical team and individual exercises\, and self-evaluations. \nCourse Objectives\n\n\nBy the end of the course\, participants will be able to: \n\nUnderstand the role of trust in building successful relationships\nIdentify\, analyze and engage stakeholders – the power / interest matrix\nRecognize the role of context when communicating and building relations with others\nIdentify and pursue relationship opportunities that bring value and achieve results\nDevelop\, manage and nurture relationships – moving from transactional to transformational\nExpand and broaden the network of influence and success\n\nTarget Audience\n\n\nLeaders\, managers\, supervisors and all those keen on improving their networking and influencing skills. This course is essential for those who appreciate working with people rather than on people\, and see the great benefits that result from building powerful trusting relationships. \nTarget Competencies\n\n\n\nBuilding trust based relationships\nInfluencing others\nListening\nInterpersonal communication\nCreative thinking and problem solving\nPresenting ideas\nBuilding convincing business cases\nThinking win / win\nInfluencing others\nSeeking input and different perspectives\n\nOutline\n\n\n\n\nRelationships and the trust factor\n\nIntroduction to human relations\n\nThe good\, the bad and the ugly\n\n\nThe need for relationships and networks\n\nThinking beyond oneself\nThe challenges of modern day habits\n\n\nWhy trust matters?\n\nPositive relationships versus forced relationships\nThe Johari Window\n\n\nWhat influences relationships and networks?\n\n\n\nRelationships and Communication\n\nThe three elements of communication\nThe importance of preparing and organizing one’s thoughts and ideas\nWhy assertiveness matter – the pros and cons\nThe Botari Box\nBuilding rapport in the workplace\nThe likeability factor\n\n\n\nRelating to the hearts and minds\n\nKnowing your stakeholders\nManaging your stakeholders expectations\n‘Selling’ your ideas\nCreating a persuasive message that evokes the right emotions\nReframing your message to accommodate your stakeholders’ needs\, wants and style\nCommunicating with difficult people\nCommunicating difficult topics\n\n\n\n\n\n\n\n\n\nBuilding and influencing relationships\n\nPower and influencing\nDale Carnegie and self-awareness\nWhat’s in it for Us (WIIFU) versus What’s in it for Me (WIIFM)\n\nIdentifying opportunities to build strong and healthy working relationships\n\n\nThe role of context in building successful relationship\nSeeking feedback and different perspectives\nInvesting in a relationship\n\nMoving from the transactional to the transformational\nTips to developing positive relationships\n\n\nWorking through difficult relationships\n\nDivesting from a relationship\n\n\n\n\n\nSuccessful networking\n\nReasons for building your network\nThe benefits of building your network\nThings to remember with networking\nSimple tips to remember when building your networking\nEffective business and professional networking\nBroadening your network\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLast \n Participants Information Contact\n \n \n Organization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit URL:https://basatraining.com/course/communication-and-relationship-management-skills-2-2-2/2027-11-27/ LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa CATEGORIES:Communication and Writing Skills ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/276269072_988270521826825_5460893442305074986_n.jpg ORGANIZER;CN="BASA":MAILTO:info@basatraining.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Helsinki:20271227T080000 DTEND;TZID=Europe/Helsinki:20271231T170000 DTSTAMP:20260831T132124Z CREATED:20260401T220000Z LAST-MODIFIED:20260831T132124Z UID:10041544-1829894400-1830272400@basatraining.com SUMMARY:Communication and Relationship Management Skills DESCRIPTION:Communication and Relationship Management Skills\nWhy Attend\nSuperior communication skills and relationship management are integral parts of any successful company or institution. Such foundational competencies are critical for healthy and prosperous organizations. In this training course\, we look at both ingredients from a practical approach to building long-term\, influential networks. From organizing\, analyzing and communicating one’s thoughts to building successful and purposeful relationships\, this course offers a solid foundation to engage with others the right way. Participants will get the opportunity to discover many associated talents\, and practice them before they head back to their workplace. They will also learn how great relationship builders enhance the flow of information within an organization\, win people’s support\, and attain desired goals and results. \n\nCourse Methodology\nThis course relies on active participation as a core activity relying on different business scenarios and case studies to impart critical knowledge and skills about successful communication and relationship management. The course also uses a mix of interactive techniques\, such as brief presentations by the participants\, different role-plays\, practical team and individual exercises\, and self-evaluations. \nCourse Objectives\n\n\nBy the end of the course\, participants will be able to: \n\nUnderstand the role of trust in building successful relationships\nIdentify\, analyze and engage stakeholders – the power / interest matrix\nRecognize the role of context when communicating and building relations with others\nIdentify and pursue relationship opportunities that bring value and achieve results\nDevelop\, manage and nurture relationships – moving from transactional to transformational\nExpand and broaden the network of influence and success\n\nTarget Audience\n\n\nLeaders\, managers\, supervisors and all those keen on improving their networking and influencing skills. This course is essential for those who appreciate working with people rather than on people\, and see the great benefits that result from building powerful trusting relationships. \nTarget Competencies\n\n\n\nBuilding trust based relationships\nInfluencing others\nListening\nInterpersonal communication\nCreative thinking and problem solving\nPresenting ideas\nBuilding convincing business cases\nThinking win / win\nInfluencing others\nSeeking input and different perspectives\n\nOutline\n\n\n\n\nRelationships and the trust factor\n\nIntroduction to human relations\n\nThe good\, the bad and the ugly\n\n\nThe need for relationships and networks\n\nThinking beyond oneself\nThe challenges of modern day habits\n\n\nWhy trust matters?\n\nPositive relationships versus forced relationships\nThe Johari Window\n\n\nWhat influences relationships and networks?\n\n\n\nRelationships and Communication\n\nThe three elements of communication\nThe importance of preparing and organizing one’s thoughts and ideas\nWhy assertiveness matter – the pros and cons\nThe Botari Box\nBuilding rapport in the workplace\nThe likeability factor\n\n\n\nRelating to the hearts and minds\n\nKnowing your stakeholders\nManaging your stakeholders expectations\n‘Selling’ your ideas\nCreating a persuasive message that evokes the right emotions\nReframing your message to accommodate your stakeholders’ needs\, wants and style\nCommunicating with difficult people\nCommunicating difficult topics\n\n\n\n\n\n\n\n\n\nBuilding and influencing relationships\n\nPower and influencing\nDale Carnegie and self-awareness\nWhat’s in it for Us (WIIFU) versus What’s in it for Me (WIIFM)\n\nIdentifying opportunities to build strong and healthy working relationships\n\n\nThe role of context in building successful relationship\nSeeking feedback and different perspectives\nInvesting in a relationship\n\nMoving from the transactional to the transformational\nTips to developing positive relationships\n\n\nWorking through difficult relationships\n\nDivesting from a relationship\n\n\n\n\n\nSuccessful networking\n\nReasons for building your network\nThe benefits of building your network\nThings to remember with networking\nSimple tips to remember when building your networking\nEffective business and professional networking\nBroadening your network\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm Email \n Details Organization Name\n \n \n Phone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit URL:https://basatraining.com/course/communication-and-relationship-management-skills-2-2-2/2027-12-27/ LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa CATEGORIES:Communication and Writing Skills ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/276269072_988270521826825_5460893442305074986_n.jpg ORGANIZER;CN="BASA":MAILTO:info@basatraining.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Helsinki:20280127T080000 DTEND;TZID=Europe/Helsinki:20280131T170000 DTSTAMP:20260831T132124Z CREATED:20260401T220000Z LAST-MODIFIED:20260831T132124Z UID:10041545-1832572800-1832950800@basatraining.com SUMMARY:Communication and Relationship Management Skills DESCRIPTION:Communication and Relationship Management Skills\nWhy Attend\nSuperior communication skills and relationship management are integral parts of any successful company or institution. Such foundational competencies are critical for healthy and prosperous organizations. In this training course\, we look at both ingredients from a practical approach to building long-term\, influential networks. From organizing\, analyzing and communicating one’s thoughts to building successful and purposeful relationships\, this course offers a solid foundation to engage with others the right way. Participants will get the opportunity to discover many associated talents\, and practice them before they head back to their workplace. They will also learn how great relationship builders enhance the flow of information within an organization\, win people’s support\, and attain desired goals and results. \n\nCourse Methodology\nThis course relies on active participation as a core activity relying on different business scenarios and case studies to impart critical knowledge and skills about successful communication and relationship management. The course also uses a mix of interactive techniques\, such as brief presentations by the participants\, different role-plays\, practical team and individual exercises\, and self-evaluations. \nCourse Objectives\n\n\nBy the end of the course\, participants will be able to: \n\nUnderstand the role of trust in building successful relationships\nIdentify\, analyze and engage stakeholders – the power / interest matrix\nRecognize the role of context when communicating and building relations with others\nIdentify and pursue relationship opportunities that bring value and achieve results\nDevelop\, manage and nurture relationships – moving from transactional to transformational\nExpand and broaden the network of influence and success\n\nTarget Audience\n\n\nLeaders\, managers\, supervisors and all those keen on improving their networking and influencing skills. This course is essential for those who appreciate working with people rather than on people\, and see the great benefits that result from building powerful trusting relationships. \nTarget Competencies\n\n\n\nBuilding trust based relationships\nInfluencing others\nListening\nInterpersonal communication\nCreative thinking and problem solving\nPresenting ideas\nBuilding convincing business cases\nThinking win / win\nInfluencing others\nSeeking input and different perspectives\n\nOutline\n\n\n\n\nRelationships and the trust factor\n\nIntroduction to human relations\n\nThe good\, the bad and the ugly\n\n\nThe need for relationships and networks\n\nThinking beyond oneself\nThe challenges of modern day habits\n\n\nWhy trust matters?\n\nPositive relationships versus forced relationships\nThe Johari Window\n\n\nWhat influences relationships and networks?\n\n\n\nRelationships and Communication\n\nThe three elements of communication\nThe importance of preparing and organizing one’s thoughts and ideas\nWhy assertiveness matter – the pros and cons\nThe Botari Box\nBuilding rapport in the workplace\nThe likeability factor\n\n\n\nRelating to the hearts and minds\n\nKnowing your stakeholders\nManaging your stakeholders expectations\n‘Selling’ your ideas\nCreating a persuasive message that evokes the right emotions\nReframing your message to accommodate your stakeholders’ needs\, wants and style\nCommunicating with difficult people\nCommunicating difficult topics\n\n\n\n\n\n\n\n\n\nBuilding and influencing relationships\n\nPower and influencing\nDale Carnegie and self-awareness\nWhat’s in it for Us (WIIFU) versus What’s in it for Me (WIIFM)\n\nIdentifying opportunities to build strong and healthy working relationships\n\n\nThe role of context in building successful relationship\nSeeking feedback and different perspectives\nInvesting in a relationship\n\nMoving from the transactional to the transformational\nTips to developing positive relationships\n\n\nWorking through difficult relationships\n\nDivesting from a relationship\n\n\n\n\n\nSuccessful networking\n\nReasons for building your network\nThe benefits of building your network\nThings to remember with networking\nSimple tips to remember when building your networking\nEffective business and professional networking\nBroadening your network\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form. \n Line Number Number\n \n \n Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit URL:https://basatraining.com/course/communication-and-relationship-management-skills-2-2-2/2028-01-27/ LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa CATEGORIES:Communication and Writing Skills ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/276269072_988270521826825_5460893442305074986_n.jpg ORGANIZER;CN="BASA":MAILTO:info@basatraining.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Helsinki:20280227T080000 DTEND;TZID=Europe/Helsinki:20280302T170000 DTSTAMP:20260831T132124Z CREATED:20260401T220000Z LAST-MODIFIED:20260831T132124Z UID:10041546-1835251200-1835629200@basatraining.com SUMMARY:Communication and Relationship Management Skills DESCRIPTION:Communication and Relationship Management Skills\nWhy Attend\nSuperior communication skills and relationship management are integral parts of any successful company or institution. Such foundational competencies are critical for healthy and prosperous organizations. In this training course\, we look at both ingredients from a practical approach to building long-term\, influential networks. From organizing\, analyzing and communicating one’s thoughts to building successful and purposeful relationships\, this course offers a solid foundation to engage with others the right way. Participants will get the opportunity to discover many associated talents\, and practice them before they head back to their workplace. They will also learn how great relationship builders enhance the flow of information within an organization\, win people’s support\, and attain desired goals and results. \n\nCourse Methodology\nThis course relies on active participation as a core activity relying on different business scenarios and case studies to impart critical knowledge and skills about successful communication and relationship management. The course also uses a mix of interactive techniques\, such as brief presentations by the participants\, different role-plays\, practical team and individual exercises\, and self-evaluations. \nCourse Objectives\n\n\nBy the end of the course\, participants will be able to: \n\nUnderstand the role of trust in building successful relationships\nIdentify\, analyze and engage stakeholders – the power / interest matrix\nRecognize the role of context when communicating and building relations with others\nIdentify and pursue relationship opportunities that bring value and achieve results\nDevelop\, manage and nurture relationships – moving from transactional to transformational\nExpand and broaden the network of influence and success\n\nTarget Audience\n\n\nLeaders\, managers\, supervisors and all those keen on improving their networking and influencing skills. This course is essential for those who appreciate working with people rather than on people\, and see the great benefits that result from building powerful trusting relationships. \nTarget Competencies\n\n\n\nBuilding trust based relationships\nInfluencing others\nListening\nInterpersonal communication\nCreative thinking and problem solving\nPresenting ideas\nBuilding convincing business cases\nThinking win / win\nInfluencing others\nSeeking input and different perspectives\n\nOutline\n\n\n\n\nRelationships and the trust factor\n\nIntroduction to human relations\n\nThe good\, the bad and the ugly\n\n\nThe need for relationships and networks\n\nThinking beyond oneself\nThe challenges of modern day habits\n\n\nWhy trust matters?\n\nPositive relationships versus forced relationships\nThe Johari Window\n\n\nWhat influences relationships and networks?\n\n\n\nRelationships and Communication\n\nThe three elements of communication\nThe importance of preparing and organizing one’s thoughts and ideas\nWhy assertiveness matter – the pros and cons\nThe Botari Box\nBuilding rapport in the workplace\nThe likeability factor\n\n\n\nRelating to the hearts and minds\n\nKnowing your stakeholders\nManaging your stakeholders expectations\n‘Selling’ your ideas\nCreating a persuasive message that evokes the right emotions\nReframing your message to accommodate your stakeholders’ needs\, wants and style\nCommunicating with difficult people\nCommunicating difficult topics\n\n\n\n\n\n\n\n\n\nBuilding and influencing relationships\n\nPower and influencing\nDale Carnegie and self-awareness\nWhat’s in it for Us (WIIFU) versus What’s in it for Me (WIIFM)\n\nIdentifying opportunities to build strong and healthy working relationships\n\n\nThe role of context in building successful relationship\nSeeking feedback and different perspectives\nInvesting in a relationship\n\nMoving from the transactional to the transformational\nTips to developing positive relationships\n\n\nWorking through difficult relationships\n\nDivesting from a relationship\n\n\n\n\n\nSuccessful networking\n\nReasons for building your network\nThe benefits of building your network\nThings to remember with networking\nSimple tips to remember when building your networking\nEffective business and professional networking\nBroadening your network\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional Information \n Name Participants Line\n \n \n Organization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit URL:https://basatraining.com/course/communication-and-relationship-management-skills-2-2-2/2028-02-27/ LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa CATEGORIES:Communication and Writing Skills ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/276269072_988270521826825_5460893442305074986_n.jpg ORGANIZER;CN="BASA":MAILTO:info@basatraining.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Helsinki:20280327T080000 DTEND;TZID=Europe/Helsinki:20280331T170000 DTSTAMP:20260831T132124Z CREATED:20260401T220000Z LAST-MODIFIED:20260831T132124Z UID:10041547-1837756800-1838134800@basatraining.com SUMMARY:Communication and Relationship Management Skills DESCRIPTION:Communication and Relationship Management Skills\nWhy Attend\nSuperior communication skills and relationship management are integral parts of any successful company or institution. Such foundational competencies are critical for healthy and prosperous organizations. In this training course\, we look at both ingredients from a practical approach to building long-term\, influential networks. From organizing\, analyzing and communicating one’s thoughts to building successful and purposeful relationships\, this course offers a solid foundation to engage with others the right way. Participants will get the opportunity to discover many associated talents\, and practice them before they head back to their workplace. They will also learn how great relationship builders enhance the flow of information within an organization\, win people’s support\, and attain desired goals and results. \n\nCourse Methodology\nThis course relies on active participation as a core activity relying on different business scenarios and case studies to impart critical knowledge and skills about successful communication and relationship management. The course also uses a mix of interactive techniques\, such as brief presentations by the participants\, different role-plays\, practical team and individual exercises\, and self-evaluations. \nCourse Objectives\n\n\nBy the end of the course\, participants will be able to: \n\nUnderstand the role of trust in building successful relationships\nIdentify\, analyze and engage stakeholders – the power / interest matrix\nRecognize the role of context when communicating and building relations with others\nIdentify and pursue relationship opportunities that bring value and achieve results\nDevelop\, manage and nurture relationships – moving from transactional to transformational\nExpand and broaden the network of influence and success\n\nTarget Audience\n\n\nLeaders\, managers\, supervisors and all those keen on improving their networking and influencing skills. This course is essential for those who appreciate working with people rather than on people\, and see the great benefits that result from building powerful trusting relationships. \nTarget Competencies\n\n\n\nBuilding trust based relationships\nInfluencing others\nListening\nInterpersonal communication\nCreative thinking and problem solving\nPresenting ideas\nBuilding convincing business cases\nThinking win / win\nInfluencing others\nSeeking input and different perspectives\n\nOutline\n\n\n\n\nRelationships and the trust factor\n\nIntroduction to human relations\n\nThe good\, the bad and the ugly\n\n\nThe need for relationships and networks\n\nThinking beyond oneself\nThe challenges of modern day habits\n\n\nWhy trust matters?\n\nPositive relationships versus forced relationships\nThe Johari Window\n\n\nWhat influences relationships and networks?\n\n\n\nRelationships and Communication\n\nThe three elements of communication\nThe importance of preparing and organizing one’s thoughts and ideas\nWhy assertiveness matter – the pros and cons\nThe Botari Box\nBuilding rapport in the workplace\nThe likeability factor\n\n\n\nRelating to the hearts and minds\n\nKnowing your stakeholders\nManaging your stakeholders expectations\n‘Selling’ your ideas\nCreating a persuasive message that evokes the right emotions\nReframing your message to accommodate your stakeholders’ needs\, wants and style\nCommunicating with difficult people\nCommunicating difficult topics\n\n\n\n\n\n\n\n\n\nBuilding and influencing relationships\n\nPower and influencing\nDale Carnegie and self-awareness\nWhat’s in it for Us (WIIFU) versus What’s in it for Me (WIIFM)\n\nIdentifying opportunities to build strong and healthy working relationships\n\n\nThe role of context in building successful relationship\nSeeking feedback and different perspectives\nInvesting in a relationship\n\nMoving from the transactional to the transformational\nTips to developing positive relationships\n\n\nWorking through difficult relationships\n\nDivesting from a relationship\n\n\n\n\n\nSuccessful networking\n\nReasons for building your network\nThe benefits of building your network\nThings to remember with networking\nSimple tips to remember when building your networking\nEffective business and professional networking\nBroadening your network\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubai \n Venue Information Line\n \n \n Additional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit URL:https://basatraining.com/course/communication-and-relationship-management-skills-2-2-2/2028-03-27/ LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa CATEGORIES:Communication and Writing Skills ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/276269072_988270521826825_5460893442305074986_n.jpg ORGANIZER;CN="BASA":MAILTO:info@basatraining.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Helsinki:20280427T080000 DTEND;TZID=Europe/Helsinki:20280501T170000 DTSTAMP:20260831T132124Z CREATED:20260401T220000Z LAST-MODIFIED:20260831T132124Z UID:10041548-1840435200-1840813200@basatraining.com SUMMARY:Communication and Relationship Management Skills DESCRIPTION:Communication and Relationship Management Skills\nWhy Attend\nSuperior communication skills and relationship management are integral parts of any successful company or institution. Such foundational competencies are critical for healthy and prosperous organizations. In this training course\, we look at both ingredients from a practical approach to building long-term\, influential networks. From organizing\, analyzing and communicating one’s thoughts to building successful and purposeful relationships\, this course offers a solid foundation to engage with others the right way. Participants will get the opportunity to discover many associated talents\, and practice them before they head back to their workplace. They will also learn how great relationship builders enhance the flow of information within an organization\, win people’s support\, and attain desired goals and results. \n\nCourse Methodology\nThis course relies on active participation as a core activity relying on different business scenarios and case studies to impart critical knowledge and skills about successful communication and relationship management. The course also uses a mix of interactive techniques\, such as brief presentations by the participants\, different role-plays\, practical team and individual exercises\, and self-evaluations. \nCourse Objectives\n\n\nBy the end of the course\, participants will be able to: \n\nUnderstand the role of trust in building successful relationships\nIdentify\, analyze and engage stakeholders – the power / interest matrix\nRecognize the role of context when communicating and building relations with others\nIdentify and pursue relationship opportunities that bring value and achieve results\nDevelop\, manage and nurture relationships – moving from transactional to transformational\nExpand and broaden the network of influence and success\n\nTarget Audience\n\n\nLeaders\, managers\, supervisors and all those keen on improving their networking and influencing skills. This course is essential for those who appreciate working with people rather than on people\, and see the great benefits that result from building powerful trusting relationships. \nTarget Competencies\n\n\n\nBuilding trust based relationships\nInfluencing others\nListening\nInterpersonal communication\nCreative thinking and problem solving\nPresenting ideas\nBuilding convincing business cases\nThinking win / win\nInfluencing others\nSeeking input and different perspectives\n\nOutline\n\n\n\n\nRelationships and the trust factor\n\nIntroduction to human relations\n\nThe good\, the bad and the ugly\n\n\nThe need for relationships and networks\n\nThinking beyond oneself\nThe challenges of modern day habits\n\n\nWhy trust matters?\n\nPositive relationships versus forced relationships\nThe Johari Window\n\n\nWhat influences relationships and networks?\n\n\n\nRelationships and Communication\n\nThe three elements of communication\nThe importance of preparing and organizing one’s thoughts and ideas\nWhy assertiveness matter – the pros and cons\nThe Botari Box\nBuilding rapport in the workplace\nThe likeability factor\n\n\n\nRelating to the hearts and minds\n\nKnowing your stakeholders\nManaging your stakeholders expectations\n‘Selling’ your ideas\nCreating a persuasive message that evokes the right emotions\nReframing your message to accommodate your stakeholders’ needs\, wants and style\nCommunicating with difficult people\nCommunicating difficult topics\n\n\n\n\n\n\n\n\n\nBuilding and influencing relationships\n\nPower and influencing\nDale Carnegie and self-awareness\nWhat’s in it for Us (WIIFU) versus What’s in it for Me (WIIFM)\n\nIdentifying opportunities to build strong and healthy working relationships\n\n\nThe role of context in building successful relationship\nSeeking feedback and different perspectives\nInvesting in a relationship\n\nMoving from the transactional to the transformational\nTips to developing positive relationships\n\n\nWorking through difficult relationships\n\nDivesting from a relationship\n\n\n\n\n\nSuccessful networking\n\nReasons for building your network\nThe benefits of building your network\nThings to remember with networking\nSimple tips to remember when building your networking\nEffective business and professional networking\nBroadening your network\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details) \n of Contact Organization\n \n \n Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit URL:https://basatraining.com/course/communication-and-relationship-management-skills-2-2-2/2028-04-27/ LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa CATEGORIES:Communication and Writing Skills ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/276269072_988270521826825_5460893442305074986_n.jpg ORGANIZER;CN="BASA":MAILTO:info@basatraining.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Helsinki:20280527T080000 DTEND;TZID=Europe/Helsinki:20280531T170000 DTSTAMP:20260831T132124Z CREATED:20260401T220000Z LAST-MODIFIED:20260831T132124Z UID:10041549-1843027200-1843405200@basatraining.com SUMMARY:Communication and Relationship Management Skills DESCRIPTION:Communication and Relationship Management Skills\nWhy Attend\nSuperior communication skills and relationship management are integral parts of any successful company or institution. Such foundational competencies are critical for healthy and prosperous organizations. In this training course\, we look at both ingredients from a practical approach to building long-term\, influential networks. From organizing\, analyzing and communicating one’s thoughts to building successful and purposeful relationships\, this course offers a solid foundation to engage with others the right way. Participants will get the opportunity to discover many associated talents\, and practice them before they head back to their workplace. They will also learn how great relationship builders enhance the flow of information within an organization\, win people’s support\, and attain desired goals and results. \n\nCourse Methodology\nThis course relies on active participation as a core activity relying on different business scenarios and case studies to impart critical knowledge and skills about successful communication and relationship management. The course also uses a mix of interactive techniques\, such as brief presentations by the participants\, different role-plays\, practical team and individual exercises\, and self-evaluations. \nCourse Objectives\n\n\nBy the end of the course\, participants will be able to: \n\nUnderstand the role of trust in building successful relationships\nIdentify\, analyze and engage stakeholders – the power / interest matrix\nRecognize the role of context when communicating and building relations with others\nIdentify and pursue relationship opportunities that bring value and achieve results\nDevelop\, manage and nurture relationships – moving from transactional to transformational\nExpand and broaden the network of influence and success\n\nTarget Audience\n\n\nLeaders\, managers\, supervisors and all those keen on improving their networking and influencing skills. This course is essential for those who appreciate working with people rather than on people\, and see the great benefits that result from building powerful trusting relationships. \nTarget Competencies\n\n\n\nBuilding trust based relationships\nInfluencing others\nListening\nInterpersonal communication\nCreative thinking and problem solving\nPresenting ideas\nBuilding convincing business cases\nThinking win / win\nInfluencing others\nSeeking input and different perspectives\n\nOutline\n\n\n\n\nRelationships and the trust factor\n\nIntroduction to human relations\n\nThe good\, the bad and the ugly\n\n\nThe need for relationships and networks\n\nThinking beyond oneself\nThe challenges of modern day habits\n\n\nWhy trust matters?\n\nPositive relationships versus forced relationships\nThe Johari Window\n\n\nWhat influences relationships and networks?\n\n\n\nRelationships and Communication\n\nThe three elements of communication\nThe importance of preparing and organizing one’s thoughts and ideas\nWhy assertiveness matter – the pros and cons\nThe Botari Box\nBuilding rapport in the workplace\nThe likeability factor\n\n\n\nRelating to the hearts and minds\n\nKnowing your stakeholders\nManaging your stakeholders expectations\n‘Selling’ your ideas\nCreating a persuasive message that evokes the right emotions\nReframing your message to accommodate your stakeholders’ needs\, wants and style\nCommunicating with difficult people\nCommunicating difficult topics\n\n\n\n\n\n\n\n\n\nBuilding and influencing relationships\n\nPower and influencing\nDale Carnegie and self-awareness\nWhat’s in it for Us (WIIFU) versus What’s in it for Me (WIIFM)\n\nIdentifying opportunities to build strong and healthy working relationships\n\n\nThe role of context in building successful relationship\nSeeking feedback and different perspectives\nInvesting in a relationship\n\nMoving from the transactional to the transformational\nTips to developing positive relationships\n\n\nWorking through difficult relationships\n\nDivesting from a relationship\n\n\n\n\n\nSuccessful networking\n\nReasons for building your network\nThe benefits of building your network\nThings to remember with networking\nSimple tips to remember when building your networking\nEffective business and professional networking\nBroadening your network\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLast \n details Number Information\n \n \n Organization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit URL:https://basatraining.com/course/communication-and-relationship-management-skills-2-2-2/2028-05-27/ LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa CATEGORIES:Communication and Writing Skills ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/276269072_988270521826825_5460893442305074986_n.jpg ORGANIZER;CN="BASA":MAILTO:info@basatraining.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Helsinki:20280627T080000 DTEND;TZID=Europe/Helsinki:20280701T170000 DTSTAMP:20260831T132124Z CREATED:20260401T220000Z LAST-MODIFIED:20260831T132124Z UID:10041550-1845705600-1846083600@basatraining.com SUMMARY:Communication and Relationship Management Skills DESCRIPTION:Communication and Relationship Management Skills\nWhy Attend\nSuperior communication skills and relationship management are integral parts of any successful company or institution. Such foundational competencies are critical for healthy and prosperous organizations. In this training course\, we look at both ingredients from a practical approach to building long-term\, influential networks. From organizing\, analyzing and communicating one’s thoughts to building successful and purposeful relationships\, this course offers a solid foundation to engage with others the right way. Participants will get the opportunity to discover many associated talents\, and practice them before they head back to their workplace. They will also learn how great relationship builders enhance the flow of information within an organization\, win people’s support\, and attain desired goals and results. \n\nCourse Methodology\nThis course relies on active participation as a core activity relying on different business scenarios and case studies to impart critical knowledge and skills about successful communication and relationship management. The course also uses a mix of interactive techniques\, such as brief presentations by the participants\, different role-plays\, practical team and individual exercises\, and self-evaluations. \nCourse Objectives\n\n\nBy the end of the course\, participants will be able to: \n\nUnderstand the role of trust in building successful relationships\nIdentify\, analyze and engage stakeholders – the power / interest matrix\nRecognize the role of context when communicating and building relations with others\nIdentify and pursue relationship opportunities that bring value and achieve results\nDevelop\, manage and nurture relationships – moving from transactional to transformational\nExpand and broaden the network of influence and success\n\nTarget Audience\n\n\nLeaders\, managers\, supervisors and all those keen on improving their networking and influencing skills. This course is essential for those who appreciate working with people rather than on people\, and see the great benefits that result from building powerful trusting relationships. \nTarget Competencies\n\n\n\nBuilding trust based relationships\nInfluencing others\nListening\nInterpersonal communication\nCreative thinking and problem solving\nPresenting ideas\nBuilding convincing business cases\nThinking win / win\nInfluencing others\nSeeking input and different perspectives\n\nOutline\n\n\n\n\nRelationships and the trust factor\n\nIntroduction to human relations\n\nThe good\, the bad and the ugly\n\n\nThe need for relationships and networks\n\nThinking beyond oneself\nThe challenges of modern day habits\n\n\nWhy trust matters?\n\nPositive relationships versus forced relationships\nThe Johari Window\n\n\nWhat influences relationships and networks?\n\n\n\nRelationships and Communication\n\nThe three elements of communication\nThe importance of preparing and organizing one’s thoughts and ideas\nWhy assertiveness matter – the pros and cons\nThe Botari Box\nBuilding rapport in the workplace\nThe likeability factor\n\n\n\nRelating to the hearts and minds\n\nKnowing your stakeholders\nManaging your stakeholders expectations\n‘Selling’ your ideas\nCreating a persuasive message that evokes the right emotions\nReframing your message to accommodate your stakeholders’ needs\, wants and style\nCommunicating with difficult people\nCommunicating difficult topics\n\n\n\n\n\n\n\n\n\nBuilding and influencing relationships\n\nPower and influencing\nDale Carnegie and self-awareness\nWhat’s in it for Us (WIIFU) versus What’s in it for Me (WIIFM)\n\nIdentifying opportunities to build strong and healthy working relationships\n\n\nThe role of context in building successful relationship\nSeeking feedback and different perspectives\nInvesting in a relationship\n\nMoving from the transactional to the transformational\nTips to developing positive relationships\n\n\nWorking through difficult relationships\n\nDivesting from a relationship\n\n\n\n\n\nSuccessful networking\n\nReasons for building your network\nThe benefits of building your network\nThings to remember with networking\nSimple tips to remember when building your networking\nEffective business and professional networking\nBroadening your network\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLast \n Applicant Course of\n \n \n Email *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit URL:https://basatraining.com/course/communication-and-relationship-management-skills-2-2-2/2028-06-27/ LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa CATEGORIES:Communication and Writing Skills ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/276269072_988270521826825_5460893442305074986_n.jpg ORGANIZER;CN="BASA":MAILTO:info@basatraining.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Helsinki:20280727T080000 DTEND;TZID=Europe/Helsinki:20280731T170000 DTSTAMP:20260831T132124Z CREATED:20260401T220000Z LAST-MODIFIED:20260831T132124Z UID:10041551-1848297600-1848675600@basatraining.com SUMMARY:Communication and Relationship Management Skills DESCRIPTION:Communication and Relationship Management Skills\nWhy Attend\nSuperior communication skills and relationship management are integral parts of any successful company or institution. Such foundational competencies are critical for healthy and prosperous organizations. In this training course\, we look at both ingredients from a practical approach to building long-term\, influential networks. From organizing\, analyzing and communicating one’s thoughts to building successful and purposeful relationships\, this course offers a solid foundation to engage with others the right way. Participants will get the opportunity to discover many associated talents\, and practice them before they head back to their workplace. They will also learn how great relationship builders enhance the flow of information within an organization\, win people’s support\, and attain desired goals and results. \n\nCourse Methodology\nThis course relies on active participation as a core activity relying on different business scenarios and case studies to impart critical knowledge and skills about successful communication and relationship management. The course also uses a mix of interactive techniques\, such as brief presentations by the participants\, different role-plays\, practical team and individual exercises\, and self-evaluations. \nCourse Objectives\n\n\nBy the end of the course\, participants will be able to: \n\nUnderstand the role of trust in building successful relationships\nIdentify\, analyze and engage stakeholders – the power / interest matrix\nRecognize the role of context when communicating and building relations with others\nIdentify and pursue relationship opportunities that bring value and achieve results\nDevelop\, manage and nurture relationships – moving from transactional to transformational\nExpand and broaden the network of influence and success\n\nTarget Audience\n\n\nLeaders\, managers\, supervisors and all those keen on improving their networking and influencing skills. This course is essential for those who appreciate working with people rather than on people\, and see the great benefits that result from building powerful trusting relationships. \nTarget Competencies\n\n\n\nBuilding trust based relationships\nInfluencing others\nListening\nInterpersonal communication\nCreative thinking and problem solving\nPresenting ideas\nBuilding convincing business cases\nThinking win / win\nInfluencing others\nSeeking input and different perspectives\n\nOutline\n\n\n\n\nRelationships and the trust factor\n\nIntroduction to human relations\n\nThe good\, the bad and the ugly\n\n\nThe need for relationships and networks\n\nThinking beyond oneself\nThe challenges of modern day habits\n\n\nWhy trust matters?\n\nPositive relationships versus forced relationships\nThe Johari Window\n\n\nWhat influences relationships and networks?\n\n\n\nRelationships and Communication\n\nThe three elements of communication\nThe importance of preparing and organizing one’s thoughts and ideas\nWhy assertiveness matter – the pros and cons\nThe Botari Box\nBuilding rapport in the workplace\nThe likeability factor\n\n\n\nRelating to the hearts and minds\n\nKnowing your stakeholders\nManaging your stakeholders expectations\n‘Selling’ your ideas\nCreating a persuasive message that evokes the right emotions\nReframing your message to accommodate your stakeholders’ needs\, wants and style\nCommunicating with difficult people\nCommunicating difficult topics\n\n\n\n\n\n\n\n\n\nBuilding and influencing relationships\n\nPower and influencing\nDale Carnegie and self-awareness\nWhat’s in it for Us (WIIFU) versus What’s in it for Me (WIIFM)\n\nIdentifying opportunities to build strong and healthy working relationships\n\n\nThe role of context in building successful relationship\nSeeking feedback and different perspectives\nInvesting in a relationship\n\nMoving from the transactional to the transformational\nTips to developing positive relationships\n\n\nWorking through difficult relationships\n\nDivesting from a relationship\n\n\n\n\n\nSuccessful networking\n\nReasons for building your network\nThe benefits of building your network\nThings to remember with networking\nSimple tips to remember when building your networking\nEffective business and professional networking\nBroadening your network\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number * \n Phone Name Course\n \n \n Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit URL:https://basatraining.com/course/communication-and-relationship-management-skills-2-2-2/2028-07-27/ LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa CATEGORIES:Communication and Writing Skills ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/276269072_988270521826825_5460893442305074986_n.jpg ORGANIZER;CN="BASA":MAILTO:info@basatraining.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Helsinki:20280827T080000 DTEND;TZID=Europe/Helsinki:20280831T170000 DTSTAMP:20260831T132124Z CREATED:20260401T220000Z LAST-MODIFIED:20260831T132124Z UID:10041552-1850976000-1851354000@basatraining.com SUMMARY:Communication and Relationship Management Skills DESCRIPTION:Communication and Relationship Management Skills\nWhy Attend\nSuperior communication skills and relationship management are integral parts of any successful company or institution. Such foundational competencies are critical for healthy and prosperous organizations. In this training course\, we look at both ingredients from a practical approach to building long-term\, influential networks. From organizing\, analyzing and communicating one’s thoughts to building successful and purposeful relationships\, this course offers a solid foundation to engage with others the right way. Participants will get the opportunity to discover many associated talents\, and practice them before they head back to their workplace. They will also learn how great relationship builders enhance the flow of information within an organization\, win people’s support\, and attain desired goals and results. \n\nCourse Methodology\nThis course relies on active participation as a core activity relying on different business scenarios and case studies to impart critical knowledge and skills about successful communication and relationship management. The course also uses a mix of interactive techniques\, such as brief presentations by the participants\, different role-plays\, practical team and individual exercises\, and self-evaluations. \nCourse Objectives\n\n\nBy the end of the course\, participants will be able to: \n\nUnderstand the role of trust in building successful relationships\nIdentify\, analyze and engage stakeholders – the power / interest matrix\nRecognize the role of context when communicating and building relations with others\nIdentify and pursue relationship opportunities that bring value and achieve results\nDevelop\, manage and nurture relationships – moving from transactional to transformational\nExpand and broaden the network of influence and success\n\nTarget Audience\n\n\nLeaders\, managers\, supervisors and all those keen on improving their networking and influencing skills. This course is essential for those who appreciate working with people rather than on people\, and see the great benefits that result from building powerful trusting relationships. \nTarget Competencies\n\n\n\nBuilding trust based relationships\nInfluencing others\nListening\nInterpersonal communication\nCreative thinking and problem solving\nPresenting ideas\nBuilding convincing business cases\nThinking win / win\nInfluencing others\nSeeking input and different perspectives\n\nOutline\n\n\n\n\nRelationships and the trust factor\n\nIntroduction to human relations\n\nThe good\, the bad and the ugly\n\n\nThe need for relationships and networks\n\nThinking beyond oneself\nThe challenges of modern day habits\n\n\nWhy trust matters?\n\nPositive relationships versus forced relationships\nThe Johari Window\n\n\nWhat influences relationships and networks?\n\n\n\nRelationships and Communication\n\nThe three elements of communication\nThe importance of preparing and organizing one’s thoughts and ideas\nWhy assertiveness matter – the pros and cons\nThe Botari Box\nBuilding rapport in the workplace\nThe likeability factor\n\n\n\nRelating to the hearts and minds\n\nKnowing your stakeholders\nManaging your stakeholders expectations\n‘Selling’ your ideas\nCreating a persuasive message that evokes the right emotions\nReframing your message to accommodate your stakeholders’ needs\, wants and style\nCommunicating with difficult people\nCommunicating difficult topics\n\n\n\n\n\n\n\n\n\nBuilding and influencing relationships\n\nPower and influencing\nDale Carnegie and self-awareness\nWhat’s in it for Us (WIIFU) versus What’s in it for Me (WIIFM)\n\nIdentifying opportunities to build strong and healthy working relationships\n\n\nThe role of context in building successful relationship\nSeeking feedback and different perspectives\nInvesting in a relationship\n\nMoving from the transactional to the transformational\nTips to developing positive relationships\n\n\nWorking through difficult relationships\n\nDivesting from a relationship\n\n\n\n\n\nSuccessful networking\n\nReasons for building your network\nThe benefits of building your network\nThings to remember with networking\nSimple tips to remember when building your networking\nEffective business and professional networking\nBroadening your network\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participants \n details Additional Type\n \n \n Additional Participants detailsSubmit URL:https://basatraining.com/course/communication-and-relationship-management-skills-2-2-2/2028-08-27/ LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa CATEGORIES:Communication and Writing Skills ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/276269072_988270521826825_5460893442305074986_n.jpg ORGANIZER;CN="BASA":MAILTO:info@basatraining.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Helsinki:20280927T080000 DTEND;TZID=Europe/Helsinki:20281001T170000 DTSTAMP:20260831T132124Z CREATED:20260401T220000Z LAST-MODIFIED:20260831T132124Z UID:10041553-1853654400-1854032400@basatraining.com SUMMARY:Communication and Relationship Management Skills DESCRIPTION:Communication and Relationship Management Skills\nWhy Attend\nSuperior communication skills and relationship management are integral parts of any successful company or institution. Such foundational competencies are critical for healthy and prosperous organizations. In this training course\, we look at both ingredients from a practical approach to building long-term\, influential networks. From organizing\, analyzing and communicating one’s thoughts to building successful and purposeful relationships\, this course offers a solid foundation to engage with others the right way. Participants will get the opportunity to discover many associated talents\, and practice them before they head back to their workplace. They will also learn how great relationship builders enhance the flow of information within an organization\, win people’s support\, and attain desired goals and results. \n\nCourse Methodology\nThis course relies on active participation as a core activity relying on different business scenarios and case studies to impart critical knowledge and skills about successful communication and relationship management. The course also uses a mix of interactive techniques\, such as brief presentations by the participants\, different role-plays\, practical team and individual exercises\, and self-evaluations. \nCourse Objectives\n\n\nBy the end of the course\, participants will be able to: \n\nUnderstand the role of trust in building successful relationships\nIdentify\, analyze and engage stakeholders – the power / interest matrix\nRecognize the role of context when communicating and building relations with others\nIdentify and pursue relationship opportunities that bring value and achieve results\nDevelop\, manage and nurture relationships – moving from transactional to transformational\nExpand and broaden the network of influence and success\n\nTarget Audience\n\n\nLeaders\, managers\, supervisors and all those keen on improving their networking and influencing skills. This course is essential for those who appreciate working with people rather than on people\, and see the great benefits that result from building powerful trusting relationships. \nTarget Competencies\n\n\n\nBuilding trust based relationships\nInfluencing others\nListening\nInterpersonal communication\nCreative thinking and problem solving\nPresenting ideas\nBuilding convincing business cases\nThinking win / win\nInfluencing others\nSeeking input and different perspectives\n\nOutline\n\n\n\n\nRelationships and the trust factor\n\nIntroduction to human relations\n\nThe good\, the bad and the ugly\n\n\nThe need for relationships and networks\n\nThinking beyond oneself\nThe challenges of modern day habits\n\n\nWhy trust matters?\n\nPositive relationships versus forced relationships\nThe Johari Window\n\n\nWhat influences relationships and networks?\n\n\n\nRelationships and Communication\n\nThe three elements of communication\nThe importance of preparing and organizing one’s thoughts and ideas\nWhy assertiveness matter – the pros and cons\nThe Botari Box\nBuilding rapport in the workplace\nThe likeability factor\n\n\n\nRelating to the hearts and minds\n\nKnowing your stakeholders\nManaging your stakeholders expectations\n‘Selling’ your ideas\nCreating a persuasive message that evokes the right emotions\nReframing your message to accommodate your stakeholders’ needs\, wants and style\nCommunicating with difficult people\nCommunicating difficult topics\n\n\n\n\n\n\n\n\n\nBuilding and influencing relationships\n\nPower and influencing\nDale Carnegie and self-awareness\nWhat’s in it for Us (WIIFU) versus What’s in it for Me (WIIFM)\n\nIdentifying opportunities to build strong and healthy working relationships\n\n\nThe role of context in building successful relationship\nSeeking feedback and different perspectives\nInvesting in a relationship\n\nMoving from the transactional to the transformational\nTips to developing positive relationships\n\n\nWorking through difficult relationships\n\nDivesting from a relationship\n\n\n\n\n\nSuccessful networking\n\nReasons for building your network\nThe benefits of building your network\nThings to remember with networking\nSimple tips to remember when building your networking\nEffective business and professional networking\nBroadening your network\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form. \n Email Organization Number\n \n \n Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit URL:https://basatraining.com/course/communication-and-relationship-management-skills-2-2-2/2028-09-27/ LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa CATEGORIES:Communication and Writing Skills ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/276269072_988270521826825_5460893442305074986_n.jpg ORGANIZER;CN="BASA":MAILTO:info@basatraining.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Helsinki:20281027T080000 DTEND;TZID=Europe/Helsinki:20281031T160000 DTSTAMP:20260831T132124Z CREATED:20260401T220000Z LAST-MODIFIED:20260831T132124Z UID:10030536-1856246400-1856620800@basatraining.com SUMMARY:Communication and Relationship Management Skills DESCRIPTION:Communication and Relationship Management Skills\nWhy Attend\nSuperior communication skills and relationship management are integral parts of any successful company or institution. Such foundational competencies are critical for healthy and prosperous organizations. In this training course\, we look at both ingredients from a practical approach to building long-term\, influential networks. From organizing\, analyzing and communicating one’s thoughts to building successful and purposeful relationships\, this course offers a solid foundation to engage with others the right way. Participants will get the opportunity to discover many associated talents\, and practice them before they head back to their workplace. They will also learn how great relationship builders enhance the flow of information within an organization\, win people’s support\, and attain desired goals and results. \n\nCourse Methodology\nThis course relies on active participation as a core activity relying on different business scenarios and case studies to impart critical knowledge and skills about successful communication and relationship management. The course also uses a mix of interactive techniques\, such as brief presentations by the participants\, different role-plays\, practical team and individual exercises\, and self-evaluations. \nCourse Objectives\n\n\nBy the end of the course\, participants will be able to: \n\nUnderstand the role of trust in building successful relationships\nIdentify\, analyze and engage stakeholders – the power / interest matrix\nRecognize the role of context when communicating and building relations with others\nIdentify and pursue relationship opportunities that bring value and achieve results\nDevelop\, manage and nurture relationships – moving from transactional to transformational\nExpand and broaden the network of influence and success\n\nTarget Audience\n\n\nLeaders\, managers\, supervisors and all those keen on improving their networking and influencing skills. This course is essential for those who appreciate working with people rather than on people\, and see the great benefits that result from building powerful trusting relationships. \nTarget Competencies\n\n\n\nBuilding trust based relationships\nInfluencing others\nListening\nInterpersonal communication\nCreative thinking and problem solving\nPresenting ideas\nBuilding convincing business cases\nThinking win / win\nInfluencing others\nSeeking input and different perspectives\n\nOutline\n\n\n\n\nRelationships and the trust factor\n\nIntroduction to human relations\n\nThe good\, the bad and the ugly\n\n\nThe need for relationships and networks\n\nThinking beyond oneself\nThe challenges of modern day habits\n\n\nWhy trust matters?\n\nPositive relationships versus forced relationships\nThe Johari Window\n\n\nWhat influences relationships and networks?\n\n\n\nRelationships and Communication\n\nThe three elements of communication\nThe importance of preparing and organizing one’s thoughts and ideas\nWhy assertiveness matter – the pros and cons\nThe Botari Box\nBuilding rapport in the workplace\nThe likeability factor\n\n\n\nRelating to the hearts and minds\n\nKnowing your stakeholders\nManaging your stakeholders expectations\n‘Selling’ your ideas\nCreating a persuasive message that evokes the right emotions\nReframing your message to accommodate your stakeholders’ needs\, wants and style\nCommunicating with difficult people\nCommunicating difficult topics\n\n\n\n\n\n\n\n\n\nBuilding and influencing relationships\n\nPower and influencing\nDale Carnegie and self-awareness\nWhat’s in it for Us (WIIFU) versus What’s in it for Me (WIIFM)\n\nIdentifying opportunities to build strong and healthy working relationships\n\n\nThe role of context in building successful relationship\nSeeking feedback and different perspectives\nInvesting in a relationship\n\nMoving from the transactional to the transformational\nTips to developing positive relationships\n\n\nWorking through difficult relationships\n\nDivesting from a relationship\n\n\n\n\n\nSuccessful networking\n\nReasons for building your network\nThe benefits of building your network\nThings to remember with networking\nSimple tips to remember when building your networking\nEffective business and professional networking\nBroadening your network\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name * \n Name Organization Line\n \n \n AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit URL:https://basatraining.com/course/communication-and-relationship-management-skills-2-2-2/2028-10-27/ LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa CATEGORIES:Communication and Writing Skills ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/276269072_988270521826825_5460893442305074986_n.jpg ORGANIZER;CN="BASA":MAILTO:info@basatraining.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Helsinki:20281127T080000 DTEND;TZID=Europe/Helsinki:20281201T170000 DTSTAMP:20260831T132124Z CREATED:20260401T220000Z LAST-MODIFIED:20260831T132124Z UID:10041554-1858924800-1859302800@basatraining.com SUMMARY:Communication and Relationship Management Skills DESCRIPTION:Communication and Relationship Management Skills\nWhy Attend\nSuperior communication skills and relationship management are integral parts of any successful company or institution. Such foundational competencies are critical for healthy and prosperous organizations. In this training course\, we look at both ingredients from a practical approach to building long-term\, influential networks. From organizing\, analyzing and communicating one’s thoughts to building successful and purposeful relationships\, this course offers a solid foundation to engage with others the right way. Participants will get the opportunity to discover many associated talents\, and practice them before they head back to their workplace. They will also learn how great relationship builders enhance the flow of information within an organization\, win people’s support\, and attain desired goals and results. \n\nCourse Methodology\nThis course relies on active participation as a core activity relying on different business scenarios and case studies to impart critical knowledge and skills about successful communication and relationship management. The course also uses a mix of interactive techniques\, such as brief presentations by the participants\, different role-plays\, practical team and individual exercises\, and self-evaluations. \nCourse Objectives\n\n\nBy the end of the course\, participants will be able to: \n\nUnderstand the role of trust in building successful relationships\nIdentify\, analyze and engage stakeholders – the power / interest matrix\nRecognize the role of context when communicating and building relations with others\nIdentify and pursue relationship opportunities that bring value and achieve results\nDevelop\, manage and nurture relationships – moving from transactional to transformational\nExpand and broaden the network of influence and success\n\nTarget Audience\n\n\nLeaders\, managers\, supervisors and all those keen on improving their networking and influencing skills. This course is essential for those who appreciate working with people rather than on people\, and see the great benefits that result from building powerful trusting relationships. \nTarget Competencies\n\n\n\nBuilding trust based relationships\nInfluencing others\nListening\nInterpersonal communication\nCreative thinking and problem solving\nPresenting ideas\nBuilding convincing business cases\nThinking win / win\nInfluencing others\nSeeking input and different perspectives\n\nOutline\n\n\n\n\nRelationships and the trust factor\n\nIntroduction to human relations\n\nThe good\, the bad and the ugly\n\n\nThe need for relationships and networks\n\nThinking beyond oneself\nThe challenges of modern day habits\n\n\nWhy trust matters?\n\nPositive relationships versus forced relationships\nThe Johari Window\n\n\nWhat influences relationships and networks?\n\n\n\nRelationships and Communication\n\nThe three elements of communication\nThe importance of preparing and organizing one’s thoughts and ideas\nWhy assertiveness matter – the pros and cons\nThe Botari Box\nBuilding rapport in the workplace\nThe likeability factor\n\n\n\nRelating to the hearts and minds\n\nKnowing your stakeholders\nManaging your stakeholders expectations\n‘Selling’ your ideas\nCreating a persuasive message that evokes the right emotions\nReframing your message to accommodate your stakeholders’ needs\, wants and style\nCommunicating with difficult people\nCommunicating difficult topics\n\n\n\n\n\n\n\n\n\nBuilding and influencing relationships\n\nPower and influencing\nDale Carnegie and self-awareness\nWhat’s in it for Us (WIIFU) versus What’s in it for Me (WIIFM)\n\nIdentifying opportunities to build strong and healthy working relationships\n\n\nThe role of context in building successful relationship\nSeeking feedback and different perspectives\nInvesting in a relationship\n\nMoving from the transactional to the transformational\nTips to developing positive relationships\n\n\nWorking through difficult relationships\n\nDivesting from a relationship\n\n\n\n\n\nSuccessful networking\n\nReasons for building your network\nThe benefits of building your network\nThings to remember with networking\nSimple tips to remember when building your networking\nEffective business and professional networking\nBroadening your network\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participants \n Course Type Line\n \n \n Additional Participants detailsSubmit URL:https://basatraining.com/course/communication-and-relationship-management-skills-2-2-2/2028-11-27/ LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa CATEGORIES:Communication and Writing Skills ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/276269072_988270521826825_5460893442305074986_n.jpg ORGANIZER;CN="BASA":MAILTO:info@basatraining.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Helsinki:20281227T080000 DTEND;TZID=Europe/Helsinki:20281231T170000 DTSTAMP:20260831T132124Z CREATED:20260401T220000Z LAST-MODIFIED:20260831T132124Z UID:10041555-1861516800-1861894800@basatraining.com SUMMARY:Communication and Relationship Management Skills DESCRIPTION:Communication and Relationship Management Skills\nWhy Attend\nSuperior communication skills and relationship management are integral parts of any successful company or institution. Such foundational competencies are critical for healthy and prosperous organizations. In this training course\, we look at both ingredients from a practical approach to building long-term\, influential networks. From organizing\, analyzing and communicating one’s thoughts to building successful and purposeful relationships\, this course offers a solid foundation to engage with others the right way. Participants will get the opportunity to discover many associated talents\, and practice them before they head back to their workplace. They will also learn how great relationship builders enhance the flow of information within an organization\, win people’s support\, and attain desired goals and results. \n\nCourse Methodology\nThis course relies on active participation as a core activity relying on different business scenarios and case studies to impart critical knowledge and skills about successful communication and relationship management. The course also uses a mix of interactive techniques\, such as brief presentations by the participants\, different role-plays\, practical team and individual exercises\, and self-evaluations. \nCourse Objectives\n\n\nBy the end of the course\, participants will be able to: \n\nUnderstand the role of trust in building successful relationships\nIdentify\, analyze and engage stakeholders – the power / interest matrix\nRecognize the role of context when communicating and building relations with others\nIdentify and pursue relationship opportunities that bring value and achieve results\nDevelop\, manage and nurture relationships – moving from transactional to transformational\nExpand and broaden the network of influence and success\n\nTarget Audience\n\n\nLeaders\, managers\, supervisors and all those keen on improving their networking and influencing skills. This course is essential for those who appreciate working with people rather than on people\, and see the great benefits that result from building powerful trusting relationships. \nTarget Competencies\n\n\n\nBuilding trust based relationships\nInfluencing others\nListening\nInterpersonal communication\nCreative thinking and problem solving\nPresenting ideas\nBuilding convincing business cases\nThinking win / win\nInfluencing others\nSeeking input and different perspectives\n\nOutline\n\n\n\n\nRelationships and the trust factor\n\nIntroduction to human relations\n\nThe good\, the bad and the ugly\n\n\nThe need for relationships and networks\n\nThinking beyond oneself\nThe challenges of modern day habits\n\n\nWhy trust matters?\n\nPositive relationships versus forced relationships\nThe Johari Window\n\n\nWhat influences relationships and networks?\n\n\n\nRelationships and Communication\n\nThe three elements of communication\nThe importance of preparing and organizing one’s thoughts and ideas\nWhy assertiveness matter – the pros and cons\nThe Botari Box\nBuilding rapport in the workplace\nThe likeability factor\n\n\n\nRelating to the hearts and minds\n\nKnowing your stakeholders\nManaging your stakeholders expectations\n‘Selling’ your ideas\nCreating a persuasive message that evokes the right emotions\nReframing your message to accommodate your stakeholders’ needs\, wants and style\nCommunicating with difficult people\nCommunicating difficult topics\n\n\n\n\n\n\n\n\n\nBuilding and influencing relationships\n\nPower and influencing\nDale Carnegie and self-awareness\nWhat’s in it for Us (WIIFU) versus What’s in it for Me (WIIFM)\n\nIdentifying opportunities to build strong and healthy working relationships\n\n\nThe role of context in building successful relationship\nSeeking feedback and different perspectives\nInvesting in a relationship\n\nMoving from the transactional to the transformational\nTips to developing positive relationships\n\n\nWorking through difficult relationships\n\nDivesting from a relationship\n\n\n\n\n\nSuccessful networking\n\nReasons for building your network\nThe benefits of building your network\nThings to remember with networking\nSimple tips to remember when building your networking\nEffective business and professional networking\nBroadening your network\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubai \n Address Phone Additional\n \n \n Additional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit URL:https://basatraining.com/course/communication-and-relationship-management-skills-2-2-2/2028-12-27/ LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa CATEGORIES:Communication and Writing Skills ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/276269072_988270521826825_5460893442305074986_n.jpg ORGANIZER;CN="BASA":MAILTO:info@basatraining.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Helsinki:20290127T080000 DTEND;TZID=Europe/Helsinki:20290131T170000 DTSTAMP:20260831T132124Z CREATED:20260401T220000Z LAST-MODIFIED:20260831T132124Z UID:10041556-1864195200-1864573200@basatraining.com SUMMARY:Communication and Relationship Management Skills DESCRIPTION:Communication and Relationship Management Skills\nWhy Attend\nSuperior communication skills and relationship management are integral parts of any successful company or institution. Such foundational competencies are critical for healthy and prosperous organizations. In this training course\, we look at both ingredients from a practical approach to building long-term\, influential networks. From organizing\, analyzing and communicating one’s thoughts to building successful and purposeful relationships\, this course offers a solid foundation to engage with others the right way. Participants will get the opportunity to discover many associated talents\, and practice them before they head back to their workplace. They will also learn how great relationship builders enhance the flow of information within an organization\, win people’s support\, and attain desired goals and results. \n\nCourse Methodology\nThis course relies on active participation as a core activity relying on different business scenarios and case studies to impart critical knowledge and skills about successful communication and relationship management. The course also uses a mix of interactive techniques\, such as brief presentations by the participants\, different role-plays\, practical team and individual exercises\, and self-evaluations. \nCourse Objectives\n\n\nBy the end of the course\, participants will be able to: \n\nUnderstand the role of trust in building successful relationships\nIdentify\, analyze and engage stakeholders – the power / interest matrix\nRecognize the role of context when communicating and building relations with others\nIdentify and pursue relationship opportunities that bring value and achieve results\nDevelop\, manage and nurture relationships – moving from transactional to transformational\nExpand and broaden the network of influence and success\n\nTarget Audience\n\n\nLeaders\, managers\, supervisors and all those keen on improving their networking and influencing skills. This course is essential for those who appreciate working with people rather than on people\, and see the great benefits that result from building powerful trusting relationships. \nTarget Competencies\n\n\n\nBuilding trust based relationships\nInfluencing others\nListening\nInterpersonal communication\nCreative thinking and problem solving\nPresenting ideas\nBuilding convincing business cases\nThinking win / win\nInfluencing others\nSeeking input and different perspectives\n\nOutline\n\n\n\n\nRelationships and the trust factor\n\nIntroduction to human relations\n\nThe good\, the bad and the ugly\n\n\nThe need for relationships and networks\n\nThinking beyond oneself\nThe challenges of modern day habits\n\n\nWhy trust matters?\n\nPositive relationships versus forced relationships\nThe Johari Window\n\n\nWhat influences relationships and networks?\n\n\n\nRelationships and Communication\n\nThe three elements of communication\nThe importance of preparing and organizing one’s thoughts and ideas\nWhy assertiveness matter – the pros and cons\nThe Botari Box\nBuilding rapport in the workplace\nThe likeability factor\n\n\n\nRelating to the hearts and minds\n\nKnowing your stakeholders\nManaging your stakeholders expectations\n‘Selling’ your ideas\nCreating a persuasive message that evokes the right emotions\nReframing your message to accommodate your stakeholders’ needs\, wants and style\nCommunicating with difficult people\nCommunicating difficult topics\n\n\n\n\n\n\n\n\n\nBuilding and influencing relationships\n\nPower and influencing\nDale Carnegie and self-awareness\nWhat’s in it for Us (WIIFU) versus What’s in it for Me (WIIFM)\n\nIdentifying opportunities to build strong and healthy working relationships\n\n\nThe role of context in building successful relationship\nSeeking feedback and different perspectives\nInvesting in a relationship\n\nMoving from the transactional to the transformational\nTips to developing positive relationships\n\n\nWorking through difficult relationships\n\nDivesting from a relationship\n\n\n\n\n\nSuccessful networking\n\nReasons for building your network\nThe benefits of building your network\nThings to remember with networking\nSimple tips to remember when building your networking\nEffective business and professional networking\nBroadening your network\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLast \n Organization 3 2\n \n \n Address Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit URL:https://basatraining.com/course/communication-and-relationship-management-skills-2-2-2/2029-01-27/ LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa CATEGORIES:Communication and Writing Skills ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/276269072_988270521826825_5460893442305074986_n.jpg ORGANIZER;CN="BASA":MAILTO:info@basatraining.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Helsinki:20290227T080000 DTEND;TZID=Europe/Helsinki:20290303T170000 DTSTAMP:20260831T132124Z CREATED:20260401T220000Z LAST-MODIFIED:20260831T132124Z UID:10041557-1866873600-1867251600@basatraining.com SUMMARY:Communication and Relationship Management Skills DESCRIPTION:Communication and Relationship Management Skills\nWhy Attend\nSuperior communication skills and relationship management are integral parts of any successful company or institution. Such foundational competencies are critical for healthy and prosperous organizations. In this training course\, we look at both ingredients from a practical approach to building long-term\, influential networks. From organizing\, analyzing and communicating one’s thoughts to building successful and purposeful relationships\, this course offers a solid foundation to engage with others the right way. Participants will get the opportunity to discover many associated talents\, and practice them before they head back to their workplace. They will also learn how great relationship builders enhance the flow of information within an organization\, win people’s support\, and attain desired goals and results. \n\nCourse Methodology\nThis course relies on active participation as a core activity relying on different business scenarios and case studies to impart critical knowledge and skills about successful communication and relationship management. The course also uses a mix of interactive techniques\, such as brief presentations by the participants\, different role-plays\, practical team and individual exercises\, and self-evaluations. \nCourse Objectives\n\n\nBy the end of the course\, participants will be able to: \n\nUnderstand the role of trust in building successful relationships\nIdentify\, analyze and engage stakeholders – the power / interest matrix\nRecognize the role of context when communicating and building relations with others\nIdentify and pursue relationship opportunities that bring value and achieve results\nDevelop\, manage and nurture relationships – moving from transactional to transformational\nExpand and broaden the network of influence and success\n\nTarget Audience\n\n\nLeaders\, managers\, supervisors and all those keen on improving their networking and influencing skills. This course is essential for those who appreciate working with people rather than on people\, and see the great benefits that result from building powerful trusting relationships. \nTarget Competencies\n\n\n\nBuilding trust based relationships\nInfluencing others\nListening\nInterpersonal communication\nCreative thinking and problem solving\nPresenting ideas\nBuilding convincing business cases\nThinking win / win\nInfluencing others\nSeeking input and different perspectives\n\nOutline\n\n\n\n\nRelationships and the trust factor\n\nIntroduction to human relations\n\nThe good\, the bad and the ugly\n\n\nThe need for relationships and networks\n\nThinking beyond oneself\nThe challenges of modern day habits\n\n\nWhy trust matters?\n\nPositive relationships versus forced relationships\nThe Johari Window\n\n\nWhat influences relationships and networks?\n\n\n\nRelationships and Communication\n\nThe three elements of communication\nThe importance of preparing and organizing one’s thoughts and ideas\nWhy assertiveness matter – the pros and cons\nThe Botari Box\nBuilding rapport in the workplace\nThe likeability factor\n\n\n\nRelating to the hearts and minds\n\nKnowing your stakeholders\nManaging your stakeholders expectations\n‘Selling’ your ideas\nCreating a persuasive message that evokes the right emotions\nReframing your message to accommodate your stakeholders’ needs\, wants and style\nCommunicating with difficult people\nCommunicating difficult topics\n\n\n\n\n\n\n\n\n\nBuilding and influencing relationships\n\nPower and influencing\nDale Carnegie and self-awareness\nWhat’s in it for Us (WIIFU) versus What’s in it for Me (WIIFM)\n\nIdentifying opportunities to build strong and healthy working relationships\n\n\nThe role of context in building successful relationship\nSeeking feedback and different perspectives\nInvesting in a relationship\n\nMoving from the transactional to the transformational\nTips to developing positive relationships\n\n\nWorking through difficult relationships\n\nDivesting from a relationship\n\n\n\n\n\nSuccessful networking\n\nReasons for building your network\nThe benefits of building your network\nThings to remember with networking\nSimple tips to remember when building your networking\nEffective business and professional networking\nBroadening your network\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional Information \n Type Additional Course\n \n \n Organization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit URL:https://basatraining.com/course/communication-and-relationship-management-skills-2-2-2/2029-02-27/ LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa CATEGORIES:Communication and Writing Skills ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/276269072_988270521826825_5460893442305074986_n.jpg ORGANIZER;CN="BASA":MAILTO:info@basatraining.com END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Helsinki:20290327T080000 DTEND;TZID=Europe/Helsinki:20290331T170000 DTSTAMP:20260831T132124Z CREATED:20260401T220000Z LAST-MODIFIED:20260831T132124Z UID:10041558-1869292800-1869670800@basatraining.com SUMMARY:Communication and Relationship Management Skills DESCRIPTION:Communication and Relationship Management Skills\nWhy Attend\nSuperior communication skills and relationship management are integral parts of any successful company or institution. Such foundational competencies are critical for healthy and prosperous organizations. In this training course\, we look at both ingredients from a practical approach to building long-term\, influential networks. From organizing\, analyzing and communicating one’s thoughts to building successful and purposeful relationships\, this course offers a solid foundation to engage with others the right way. Participants will get the opportunity to discover many associated talents\, and practice them before they head back to their workplace. They will also learn how great relationship builders enhance the flow of information within an organization\, win people’s support\, and attain desired goals and results. \n\nCourse Methodology\nThis course relies on active participation as a core activity relying on different business scenarios and case studies to impart critical knowledge and skills about successful communication and relationship management. The course also uses a mix of interactive techniques\, such as brief presentations by the participants\, different role-plays\, practical team and individual exercises\, and self-evaluations. \nCourse Objectives\n\n\nBy the end of the course\, participants will be able to: \n\nUnderstand the role of trust in building successful relationships\nIdentify\, analyze and engage stakeholders – the power / interest matrix\nRecognize the role of context when communicating and building relations with others\nIdentify and pursue relationship opportunities that bring value and achieve results\nDevelop\, manage and nurture relationships – moving from transactional to transformational\nExpand and broaden the network of influence and success\n\nTarget Audience\n\n\nLeaders\, managers\, supervisors and all those keen on improving their networking and influencing skills. This course is essential for those who appreciate working with people rather than on people\, and see the great benefits that result from building powerful trusting relationships. \nTarget Competencies\n\n\n\nBuilding trust based relationships\nInfluencing others\nListening\nInterpersonal communication\nCreative thinking and problem solving\nPresenting ideas\nBuilding convincing business cases\nThinking win / win\nInfluencing others\nSeeking input and different perspectives\n\nOutline\n\n\n\n\nRelationships and the trust factor\n\nIntroduction to human relations\n\nThe good\, the bad and the ugly\n\n\nThe need for relationships and networks\n\nThinking beyond oneself\nThe challenges of modern day habits\n\n\nWhy trust matters?\n\nPositive relationships versus forced relationships\nThe Johari Window\n\n\nWhat influences relationships and networks?\n\n\n\nRelationships and Communication\n\nThe three elements of communication\nThe importance of preparing and organizing one’s thoughts and ideas\nWhy assertiveness matter – the pros and cons\nThe Botari Box\nBuilding rapport in the workplace\nThe likeability factor\n\n\n\nRelating to the hearts and minds\n\nKnowing your stakeholders\nManaging your stakeholders expectations\n‘Selling’ your ideas\nCreating a persuasive message that evokes the right emotions\nReframing your message to accommodate your stakeholders’ needs\, wants and style\nCommunicating with difficult people\nCommunicating difficult topics\n\n\n\n\n\n\n\n\n\nBuilding and influencing relationships\n\nPower and influencing\nDale Carnegie and self-awareness\nWhat’s in it for Us (WIIFU) versus What’s in it for Me (WIIFM)\n\nIdentifying opportunities to build strong and healthy working relationships\n\n\nThe role of context in building successful relationship\nSeeking feedback and different perspectives\nInvesting in a relationship\n\nMoving from the transactional to the transformational\nTips to developing positive relationships\n\n\nWorking through difficult relationships\n\nDivesting from a relationship\n\n\n\n\n\nSuccessful networking\n\nReasons for building your network\nThe benefits of building your network\nThings to remember with networking\nSimple tips to remember when building your networking\nEffective business and professional networking\nBroadening your network\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional Information \n Address 3 Additional\n \n \n Organization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit URL:https://basatraining.com/course/communication-and-relationship-management-skills-2-2-2/2029-03-27/ LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa CATEGORIES:Communication and Writing Skills ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/276269072_988270521826825_5460893442305074986_n.jpg ORGANIZER;CN="BASA":MAILTO:info@basatraining.com END:VEVENT END:VCALENDAR