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DTSTART;VALUE=DATE:20260908
DTEND;VALUE=DATE:20260913
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UID:10052595-1788825600-1789257599@basatraining.com
SUMMARY:Workplace Interpersonal and Social Skills - Course
DESCRIPTION:Strengthening Your Workplace Interpersonal and Social Skills\nWhy Attend\nA growing number of professionals believe that success in the workplace demands personal and social abilities and technical expertise. This course will emphasize several personal and social skills\, representing more than half of the success equation for many individuals. \nIt will assist participants in improving their resilience and relationships by providing recommendations on minimizing burnout\, enhancing personal and professional concentration\, building a professional network\, engaging with colleagues\, and developing social competencies. \n\nCOURSE OUTLINE\nModule 1: Cultivating Strong Professional Relationships\nProfessional relationships require rapport\, emotional intelligence and working together. \n\nDefine emotional intelligence and discuss how it affects personal and professional success.\nIdentify personal behaviors and characteristics that are important when building strong professional relationships.\nIdentify ways to build rapport and trust with peers and leaders.\n\nModule 2: Refining Relationships Through Social Awareness and Communication\nSocial awareness is the ability to deal with societal\, as well as interpersonal\, challenges. It enables a person to relate effectively with everyone around them. \n\nExplain interpersonal skills needed to succeed at work.\nDescribe communication styles and how best to relate with all personality types.\nArticulate valuable communication strategies and techniques that foster effective relationships.\n\nModule 3: Committing to Effective Communications\nEffective communication\, the transfer of information from one person to another\, is the foundation of positive relationships and influence. \n\nIdentify communication enhancers and destroyers and how they relate to personal image.\nDiscuss the barriers of communication and using active listening to break down those barriers.\nRecognize and use positive communication techniques both verbally and in writing.\n\nModule 4: Crafting an Emotionally Intelligent Environment — Self-Regulate and Self-Motivate\nSelf-regulation is the ability to monitor and manage one’s behavior\, which is a needed skill in today’s world. \n\nDescribe factors related to motivation.\nRecognize the physical signs of emotional turmoil.\nDiscuss the process to use when negative emotions emerge.\n\nModule 5: Handling Conflict with Empathy\nIn conflict resolution situations\, handling issues with an empathetic mindset is critical to a successful outcome. \n\nExplain how people respond to emotions.\nDescribe conflict resolution techniques using empathetic communication.\nSummarize important communication skills to use in emotionally charged situations.\n\nModule 6: Applying Workplace Emotional Intelligence Tools\nResearch studies have shown that the most productive and motivated employees are those whose leaders set an emotionally intelligent tone or atmosphere. \n\nDiscuss the significance of team EI.\nDescribe leadership strategies for developing team EI.\nIdentify methods to help team members handle workplace stress\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *		\n			Address 2 Number\n			\n		\n		Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/workplace-interpersonal-and-social-skills-course/2026-09-08/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Leadership and Management
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/clay-banks-LjqARJaJotc-unsplash.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260911
DTEND;VALUE=DATE:20260916
DTSTAMP:20260204T083621Z
CREATED:20241001T220000Z
LAST-MODIFIED:20260204T083621Z
UID:10063158-1789084800-1789516799@basatraining.com
SUMMARY:Simplification of Work Processes and Procedures
DESCRIPTION:Simplification of Work Processes and Procedures\nWhy Attend\n‘Going back to basics’ is the main theme of this highly interactive course which aims to help participants recognize the need for simplification in their organizational processes and work procedures. The course will provide the participants with international best practices which will help them understand causes of complexity and identify areas for improvement by focusing on eliminating waste\, simplifying procedures\, and standardizing and automating opportunities. Participants in this practical course will also learn to use tools to map and diagram processes and procedures revealing issues and opportunities for improvement. Various hands-on tools will present participants with the opportunity to transfer this knowledge to their organization and expect immediate results. \n\nCourse Methodology\nThis course depends heavily on hands-on exercises and analysis of case studies. Through presentations and group discussions\, participants will share ideas and discuss opportunities. In addition\, plenary debriefs will be used to enhance the learning experience. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nRecognize the principles of organizational design and their linkage to complexity\nIdentify the impact of complex policies and procedures in organizations\nExamine the use of flow charts and workflow techniques\nCompare various tools for simplification and mapping\nAnalyze and effectively distribute work allocated to employees in an organizational unit\nAppraise the importance of office layout and processes in terms of improving efficiency\n\n\n\n\nTarget Audience\nManagers\, supervisors and employees who are involved in the design or simplification of procedures as well as end users. \n\n\nTarget Competencies\n\nApplying simplification\nProcess mapping\nUnderstanding lean and waste\nOrganizational design\nEnhancing Productivity\nSimplifying layout design\n\nOutline\n\n\nThe management process in perspective\n\n\n\nThe planning – controlling link\nTypes of plans\nOrganizing and allocating resources\nDirecting and controlling individual and organizational performance\nThe control process\nTypes of control\nPrinciples of organization design\nDesigning organizational charts\nCommon mistakes in organization design\n\n\n\nPolicies and procedures\n\n\n\nDefinitions and concepts\nPolicy and procedures manual\nImportance and goals of procedures\nSigns of complicated procedures\nWork simplification goals\nProcedure for developing effective procedures\nProductivity defined\nWhat are the causes of poor productivity?\nHow to improve productivity\n\n\n\nMapping simplification of improvement of processes and procedures methodologies and tools\n\n\n\nThe Methodology of improvement\nSelection of procedure(s)\nData analysis and evaluation\nSuggestions for improvement\nImplementation\nFollow-up and evaluation\nTypes of maps\nBenefits of Maps\nPreparing and analyzing flow charts\nSimple process flow procedure charts\nThe parallel and sequential techniques\nLean principles to simplifying processes\nThe eight types of Waste\nLean Tools\n5S program\nSwim lane charts\nValue stream mapping\nSupplier Input\, Process\, Output\, Customer (SIPOC) analysis\nThe turtle diagram\nShell ‘ESSA’ model for simplification\nProcedures process flow chart\nThe multi column process chart\nSuccess factors for simplification of procedures\nInnovation\, Industry 4.0 and impact on processes\n\n\n\n\n\n\n\nConcept and importance of work distribution chart\n\n\n\nPreparing and analyzing a work distribution chart\nReallocation of workload and redistribution of jobs\n\n\n\nSimplifying space design and layout\n\n\n\nUsing spaghetti diagram for analyzing distance and department layout\nOffice and department layout analysis\nRedesigning offices by using office layout charts\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)		\n			Additional Additional Organization\n			\n		\n		Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/simplification-of-work-processes-and-procedures-2/2026-09-11/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Leadership and Management
ATTACH;FMTTYPE=image/png:https://basatraining.com/wp-content/uploads/2024/10/Simplification.png
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260911
DTEND;VALUE=DATE:20260916
DTSTAMP:20260204T083818Z
CREATED:20241001T220000Z
LAST-MODIFIED:20260204T083818Z
UID:10063278-1789084800-1789516799@basatraining.com
SUMMARY:Navigating Business Uncertainty course
DESCRIPTION:Navigating Business Uncertainty\nWhy Attend\nNowadays\, uncertainty is significant because it is an inherent feature of our dynamic and intricate world. Dealing with uncertainty requires identifying strategies\, adjusting to new situations\, and an improved capacity to recognize and mitigate risks. Moreover\, uncertainty can inspire ingenuity and originality\, resulting in innovative solutions and prospects. \nThis course is designed to help participants develop the skills and mindset needed to set appropriate strategies\, navigate uncertainty\, and embrace the opportunity in their personal and professional lives. \nAt the end of the course\, participants will have gained a deeper understanding of how to effectively navigate uncertainty and embrace opportunity in different areas of their lives. They will have developed practical skills and strategies for coping with risk\, making informed decisions\, and adapting to change. Participants will also have a personal action plan for applying these principles in their own lives. \n\nCourse Methodology\nThe course will use practical exercises to enable participants to develop essential skills for facing business uncertainty and risk. These exercises will be hands-on\, and participants will work in teams to create and present their scenario plans. In addition\, participants will engage in group discussions and interactive activities to facilitate knowledge-sharing and the exchange of best practices. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the nature and impact of uncertainty\nDiscuss how to mitigate uncertainty through market research\nExamine scenario planning and strategies for managing uncertainty\nInterpret uncertainty and strategic decision making\nUnderline how to deal with uncertainty through agile leadership\n\n\n\nTarget Audience\nThe target audience includes managers\, executives\, entrepreneurs\, professionals from various industries\, and individuals seeking to enhance their personal development. This course is also suitable for anyone who wants to embrace uncertainty as an opportunity for growth and innovation and to improve their ability to make decisions in uncertain environments\, adapt to change\, and build resilience. \n\n\nTarget Competencies\n\nDealing with uncertainty\nAnalyzing scenario planning\nIdentifying strategies\nRelating agility\nSelf-management and control\nSystems thinking\nEmbracing opportunities\n\nOutline\n\n\nUnderstanding Uncertainty\n\n\n\nDefinition and importance of business uncertainty\nOverview of types of business uncertainty\nThe impact of business uncertainty on the organization\nThe role of mindset\nManaging business uncertainty\n\n\n\nReducing Uncertainty Through Market Research\n\n\n\nUnderstanding market trends\nCollecting data\nConducting business analysis\nUse of AI to improve insight and Google Analytics\nIdentifying strategic priorities\n\n\n\nScenario Planning in Managing Uncertainty\n\n\n\nOverview of uncertainty scenario planning\nIdentifying potential uncertainty scenarios\nThe benefits of scenario planning for managing uncertainty\nAssessing the impact of uncertainty scenarios\nDeveloping contingency\n\n\n\n\n\n\n\nUncertainty and Strategic Decision Making\n\n\n\nEvaluating strategic options under uncertainty\nDecision-making frameworks for uncertain environments\nThe challenges of making decisions under uncertainty\nDeveloping strategies for managing and responding to risks and opportunities\nAnalyzing case studies of businesses that successfully managed uncertainty\n\n\n\nDealing With Uncertainty Through Agile Leadership\n\n\n\nTechniques for building agility\nDeveloping a culture of agility\nStrategies for building agility\nThe role of self-care in building resilience\nLearning to embrace change and see opportunities in ambiguity\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLast		\n			Organization 3 Email\n			\n		\n		Address Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/navigating-business-uncertainty-course/2026-09-11/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Leadership and Management
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/11111-S9wwvq.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260911
DTEND;VALUE=DATE:20260916
DTSTAMP:20260203T140135Z
CREATED:20250822T073127Z
LAST-MODIFIED:20260203T140135Z
UID:10060191-1789084800-1789516799@basatraining.com
SUMMARY:Simplification of Work Processes and Procedures
DESCRIPTION:Simplification of Work Processes and Procedures\nWhy Attend\n‘Going back to basics’ is the main theme of this highly interactive course which aims to help participants recognize the need for simplification in their organizational processes and work procedures. The course will provide the participants with international best practices which will help them understand causes of complexity and identify areas for improvement by focusing on eliminating waste\, simplifying procedures\, and standardizing and automating opportunities. Participants in this practical course will also learn to use tools to map and diagram processes and procedures revealing issues and opportunities for improvement. Various hands-on tools will present participants with the opportunity to transfer this knowledge to their organization and expect immediate results. \n\nCourse Methodology\nThis course depends heavily on hands-on exercises and analysis of case studies. Through presentations and group discussions\, participants will share ideas and discuss opportunities. In addition\, plenary debriefs will be used to enhance the learning experience. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nRecognize the principles of organizational design and their linkage to complexity\nIdentify the impact of complex policies and procedures in organizations\nExamine the use of flow charts and workflow techniques\nCompare various tools for simplification and mapping\nAnalyze and effectively distribute work allocated to employees in an organizational unit\nAppraise the importance of office layout and processes in terms of improving efficiency\n\n\n\n\nTarget Audience\nManagers\, supervisors and employees who are involved in the design or simplification of procedures as well as end users. \n\n\nTarget Competencies\n\nApplying simplification\nProcess mapping\nUnderstanding lean and waste\nOrganizational design\nEnhancing Productivity\nSimplifying layout design\n\nOutline\n\n\nThe management process in perspective\n\n\n\nThe planning – controlling link\nTypes of plans\nOrganizing and allocating resources\nDirecting and controlling individual and organizational performance\nThe control process\nTypes of control\nPrinciples of organization design\nDesigning organizational charts\nCommon mistakes in organization design\n\n\n\nPolicies and procedures\n\n\n\nDefinitions and concepts\nPolicy and procedures manual\nImportance and goals of procedures\nSigns of complicated procedures\nWork simplification goals\nProcedure for developing effective procedures\nProductivity defined\nWhat are the causes of poor productivity?\nHow to improve productivity\n\n\n\nMapping simplification of improvement of processes and procedures methodologies and tools\n\n\n\nThe Methodology of improvement\nSelection of procedure(s)\nData analysis and evaluation\nSuggestions for improvement\nImplementation\nFollow-up and evaluation\nTypes of maps\nBenefits of Maps\nPreparing and analyzing flow charts\nSimple process flow procedure charts\nThe parallel and sequential techniques\nLean principles to simplifying processes\nThe eight types of Waste\nLean Tools\n5S program\nSwim lane charts\nValue stream mapping\nSupplier Input\, Process\, Output\, Customer (SIPOC) analysis\nThe turtle diagram\nShell ‘ESSA’ model for simplification\nProcedures process flow chart\nThe multi column process chart\nSuccess factors for simplification of procedures\nInnovation\, Industry 4.0 and impact on processes\n\n\n\n\n\n\n\nConcept and importance of work distribution chart\n\n\n\nPreparing and analyzing a work distribution chart\nReallocation of workload and redistribution of jobs\n\n\n\nSimplifying space design and layout\n\n\n\nUsing spaghetti diagram for analyzing distance and department layout\nOffice and department layout analysis\nRedesigning offices by using office layout charts\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *		\n			Line from Address\n			\n		\n		Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/simplification-of-work-processes-and-procedures-2-2/2026-09-11/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Leadership and Management
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/qqqqq-3YDqiw.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260914
DTEND;VALUE=DATE:20260919
DTSTAMP:20260205T070018Z
CREATED:20260205T065945Z
LAST-MODIFIED:20260205T070018Z
UID:10069229-1789344000-1789775999@basatraining.com
SUMMARY:Leading with Agility and Resilience
DESCRIPTION:Leading with Agility and Resilience\nWhy Attend\nMore than ever before\, organizations need to reinvent themselves to meet the demands of evolving business environments and to capitalize on unprecedented market trends.  This course is designed to provide leading participants with an insight into challenges organizations are facing today\, and into how to embrace agility and resilience as key strategic competencies in this rapidly evolving ecosystem. \n\nCourse Methodology\nThe course uses a mix of interactive techniques such as brief presentations by the participants\, role plays (rehearsed and impromptu)\, playback of videotaped performances\, individual and group feedback\, individual exercises\, and team exercises. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nRecognize the importance of leading agile and resilient organizations during turbulent times\nAssess leadership capabilities for agility and resilience\nLead and develop proactive mechanisms to withstand environmental disruptions\nCreate compelling strategies to lead and drive agility and resilience\nExecute strategies to build and enhance agile and resilient organizations\n\n\n\n\nTarget Audience\nExecutives\, directors\, senior managers\, division managers\, team leaders and all professionals who want to be updated with the latest trends in management and leadership \n\n\nTarget Competencies\n\nOrganizational resilience\nWorkforce agility\nSelf-awareness\nProcess innovation\nEmpowerment\nEngagement\nManaging disruptions\nStrategic versatility\n\nOutline\n\n\nUnderstanding agility and resilience\n\n\n\nDefining organizational agility and resilience\nThe new norms: pace\, disruptions and turbulence\nOrganizational comparison: agility and resiliency versus rigidity and fragility\nThe importance of adaptive capacity\n\n​The Adaptive Capacity Framework\n\n\nThe concept of resilience engineering\n\n\n\nAgility and resilience: A leadership pre-requisite\n\n\n\nThe Leadership self-assessment – Agility and Resiliency Profile TM\n\n​​Assessment analysis and action plan\n\n\nCritical competencies to lead in a disruptive business environment\nThe implications of agility and resilience for leadership\nAnticipating disruptions before the damage occurs\nOrganizational agility and resilience: a leadership decision ​\n\n\n\nPreparing for an agile and resilient workplace\n\n\n\nA workplace assessment – An Organizational Profile TM\n\n​​Assessment analysis and action plan\n\n\nThe culture connection\nSkills associated with an agile and resilient work practice\nUnderstanding the difference between change management and agility\nRethinking and redesigning the business\n\n\n\n\n\n\n\nEssential strategies for developing agile and resilient organizations\n\n\n\nEstablishing the leadership team\nPutting the right communication system in place\n\n​​Establishing clarity\nReinforcing the message\nThe role of social networking\n\n\nAligning people\, processes and technology\n\n​Hiring practices\n​Individual performance measures\nWorkplace policies\nSkill development\nSupportive technologies\n\n\nCompensating resilience and agility\nThe entrepreneurial mindset and its importance in the workplace\n\n\n\nFrom strategy to implementation\n\n\n\nEmployee engagement and team empowerment\nPromoting action and resourcefulness\nDeveloping resilient and agile managers\nThe agility and resiliency scorecard\nIndications of successful agility and resiliency mastery\n\nEstablishing performance measures\n​​Internal indicators\nExternal indicators\nReporting an agility and resilience\n\n\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLast		\n			Name Additional Name\n			\n		\n		Address Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/leading-with-agility-and-resilience-2-2-3/2026-09-14/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Leadership and Management
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/44444-YL8Epg.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260915
DTEND;VALUE=DATE:20260920
DTSTAMP:20251014T094743Z
CREATED:20241001T220000Z
LAST-MODIFIED:20251014T094743Z
UID:10051182-1789430400-1789862399@basatraining.com
SUMMARY:The Balanced Scorecard: Performance Excellence
DESCRIPTION:The Balanced Scorecard: Achieving Performance Excellence\nWhy Attend\nAligning business activities to a company’s vision and strategy is a must to ensure operational excellence. This is easier said than done\, since this will require specific processes to communicate objectives in a clear manner to all stakeholders\, and a robust system to monitor the organization’s performance against strategic goals from all perspectives. \nThe balanced scorecard which was developed by Dr. Robert Kaplan (Harvard Business School) and Dr. David Norton ensures the above are met. In this hands-on course\, and after presenting the balanced scorecard elements including vision\, mission\, goals\, objectives\, Key Performance Indicators (KPIs)\, targets and initiatives\, participants will have the chance to build the balanced scorecard for a virtual company using a tested step-by-step model. The knowledge gained from attending this course will ensure that the participants will be able to review or develop the balanced scorecard for their department or organization. \n\nCourse Methodology\nThe course uses a mix of interactive and hands-on techniques. Besides brief presentations by consultant and participants\, the thrust will be on developing all the elements of the balanced scorecard for a virtual company the trainer will introduce on day one. There will also be many group exercises throughout the five days. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the benefits and importance of a Strategy Focused Organization (SFO)\nDevelop a Strengths\, Weaknesses\, Opportunities and Threats (SWOT) analysis\, vision and mission statements and strategic goals for their organization or department\nUse ‘SMART’ objectives and key performance indicators to track the performance and productivity at all levels in their organizations\nApply the approach of best-in-class benchmarking technique to set targets for each KPI\nDesign a balanced scorecard based on the Kaplan and Norton model\n\n\n\n\nTarget Audience\nAll managers and supervisors involved in strategic planning and performance management. The course is also very helpful to those involved in improving performance and measuring results. \n\n\nTarget Competencies\n\nManagement and leadership\nStrategic planning\nPerformance management\nInfluencing and communicating for impact\nInnovation\nAnalytical thinking\nEntrepreneurship\n\nOutline\n\n\nBenefits of strategic management and planning\n\n\n\nThe strategy focused organization\nWhy implement the balanced scorecard\nStrategic planning needs and benefits\nA strategic planning model\nThe importance of the balanced scorecard\nBalanced scorecard steps and timeline\n\n\n\n‘SWOT’ analysis\, vision and mission statements\n\n\n\nThe purpose of a ‘SWOT’ analysis\n‘SWOT’ in brief\nLinking the results of the ‘SWOT’ findings to future objectives and initiatives\nDefinition of a vision statement\nImportance of a structured mission statement\n\n\n\nDeveloping performance measures and control systems\n\n\n\nGoals\, objectives\, and targets\n‘SMART’ objectives\nKey performance indicators and Units of Measures (UOMs)\nAligning KPIs to company strategy\nObstacles to measurement\nDeveloping strategies and initiatives that will assist in achieving the targets\nDeveloping strategies\n\n\n\n\n\n\n\nBenchmarking as a tool to set targets\n\n\n\nObjectives and basics of benchmarking\nThe who\, what and why of benchmarking\nDifferent methods of benchmarking\nWho to benchmark against\nThe benchmarking process\n\n\n\nThe balanced scorecard as a strategic management system\n\n\n\nStrategic planning and strategy execution\nReasons behind failures of well-formulated strategies\nTranslating the vision into everyday actions\nImportance and history of the balanced scorecard\nThe premise behind the balanced scorecard\nPrinciples of the strategy focused organization\nMeasuring business strategy from the financial\, customer\, internal\, business or process and learning and growth perspectives\nStrategic alignment and goal setting\nLinking the balanced scorecard’s KPIs to strategy\nStrategy map: specifying relationships and making them testable\nThe importance of initiatives\nEvaluating initiatives\nManaging initiatives\nSoft and hard KPIs\nLeading and lagging KPIs\nReporting and evaluating results\nCascading the balanced scorecard\nImplementing a balanced scorecard program\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm Email		\n			Additional Participants 2\n			\n		\n		Phone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/the-balanced-scorecard-performance-excellence/2026-09-15/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Leadership and Management
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/99999-tGOXkk.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260915
DTEND;VALUE=DATE:20260920
DTSTAMP:20251014T095124Z
CREATED:20241001T220000Z
LAST-MODIFIED:20251014T095124Z
UID:10051294-1789430400-1789862399@basatraining.com
SUMMARY:Managing Multiple Tasks\, Priorities and Deadlines
DESCRIPTION:Managing Multiple Tasks\, Priorities and Deadlines\nWhy Attend\nVisions and goals are achieved when tasks are understood\, priorities are established\, and deadlines are properly set. This course is designed to help participants develop the right capabilities to manage tasks\, evaluate and establish the right priorities\, and schedule activities based on clearly established deadlines. The course covers different methods and techniques to encourage task ownership while coordinating with other team members. It also covers how to influence those around us by properly setting expectations and seeing tasks through to successful completion. \n\nCourse Methodology\nThe course uses self-assessments and a wide mix of business cases that promote healthy discussions around the importance of managing multiple tasks\, deadlines and priorities. Participants will benefit from role plays covering workplace challenges related to handling tasks\, deadlines and priorities. They will learn how to deal with conflicts that may arise as a result. Interactive team exercises are also used with each team presenting their findings and comments. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the link between strategic planning and task accomplishment\nDescribe task objectives\, constraints and stakeholders\nSet task priorities and deadlines\nImprove task outcomes when working in groups and teams\nCommunicate\, justify and persuade others when it comes to changes to task assignments\n\n\n\nTarget Audience\nThis course targets professionals\, from all industries\, who want to acquire essential skills to create and develop an effective and efficient workplace environment. It is designed for team leaders\, supervisors\, managers and section heads who are interested in improving their personal productivity or that of the people they manage or work with\, whether on a project or within a department. The course also serves as a solid foundation for those who are keen on assuming a supervisory or managerial role as the next step in their career. \n\n\nTarget Competencies\n\nSelf-management\nGoal setting\nScheduling\nTask management\nConflict management\nCommunication\nMotivation\n\nOutline\n\n\nIntroduction to tasks in a business environment\n\n\n\nRole of self-management in managing tasks\nOverview of task management\n\nThe task PTTR lifecycle\nTask management principles\n\n\nTask management and the business environment\nOrganizational perspective on work accomplishment\n\nBuilding value mindset in every task\n\n\nImpact of company strategy on task management\nRole of organizational structures in getting tasks done\n\n\n\nImportance of planning in task management\n\n\n\nManagerial functions and tasks\nTask management skills\nDealing with task constraints\nGoals\, objectives and tasks\n\nFrom SMART objectives to SMART tasks\n\n\nScopes of work and task assignments\nIdentifying and managing task stakeholders\nTask related risks\n\n\n\nSetting task priorities and deadlines\n\n\n\nHow we deal with tasks – an assessment\nTask management and work\nPlanning\, scheduling and meeting deadlines\nTask management and the development of priorities\nManaging meetings\, e-mails\, and interruptions\n‘To do’ lists and managing priorities\nTime wasters\, procrastination and immediate demands\nTasks and automation\nTask management and stress​\n\n\n\n\n\n\n\nTasks and shared responsibilities\n\n\n\nSkills needed when assistance is needed\nThe four rights of delegation\nWorking effectively with others\nInterpersonal skills and task accomplishment\nPersonal work styles and task accomplishment\nFlexibility and versatility\nImproving task productivity\n\n\n\nChanging tasks effectively\n\n\n\nImproving task learning and understanding\nCommunicating changes to task assignments\nEmployee reactions to changes in task assignments\n\nThe importance of engagement and ownership\n\n\nOvercoming natural resistance to changing tasks\nManaging changes to tasks effectively\nPersonal plans and self-management\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm Email		\n			Course Email Course\n			\n		\n		Phone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/managing-multiple-tasks-priorities-and-deadlines-2/2026-09-15/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Leadership and Management
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/managing-multiple-tasks.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260915
DTEND;VALUE=DATE:20260920
DTSTAMP:20251014T095511Z
CREATED:20241001T220000Z
LAST-MODIFIED:20251014T095511Z
UID:10051407-1789430400-1789862399@basatraining.com
SUMMARY:Managing Self and Leading Others - short course
DESCRIPTION:Managing Self and Leading Others\nWhy Attend\nThis course is designed for supervisors\, managers\, and individuals at any level within the organization\, looking to sharpen their leadership capabilities\, aspiring to learn more about themselves and interested in using their influencing skills to manage and lead others. The course takes the participants on a journey of self-discovery and self-reflection and teaches them strategies and skills that will make them shine and thrive in their jobs as well as in their personal lives. \n\nCourse Methodology\nThis course uses self-assessment tools to diagnose\, discover and explain the participants’ ability to manage and lead others. Group presentations\, discussions\, role-plays and case analyses will also be used. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nRecognize strengths and blind spots in themselves and others\nIncrease their self-awareness for better self-management\nPlan and set goals and directions based on values and aspirations\nEarn trust and get results with leadership coaching\nInfluence others from a position of authority\, even without formal authority\nLead for long-term results\n\n\n\nTarget Audience\nThis course is ideal for new or experienced supervisors and managers in any function within the organization\, as well as for individuals who want to become better at understanding and managing themselves and lead others.  The course is also perfect for those looking for a refresher course\, new perspective or inspiration on the course subject. \n\n\nTarget Competencies\n\nPersonal and organizational effectiveness\nWorking productively with peers\, managers\, subordinates and others\nCommunication skills\nEmpathetic listening\nPlanning and goal setting\nSelf-Awareness\nCoaching skills\nInfluencing skills\nPersuasion skills\nLeadership skills\n\nOutline\n\n\nSelf-awareness: a point of departure\n\n\n\nAssessing your self-awareness\nWhy increase your self-awareness\nHow to increase your self-awareness\nSelf-awareness questionnaires\n\nEmotional intelligence questionnaire\nInterpersonal needs questionnaire (FIRO-B)\nAssertiveness questionnaire\nThe ‘big five locator’ questionnaire\nCognitive style questionnaire\n\n\nSummarizing your self-awareness profile\n\n\n\nSelf-management: clarifying values\, setting goals\, and planning\n\n\n\nWhat is meant by self-management\nSelf-management\, personal and social skills\nSelf-management skills and lifelong learning\nHow well do you plan and set goals\nWhat are your values\nPersonal goal setting\nPersonal mission statements\nStrategies for effective goal setting\n\n\n\nLeading others with active coaching\n\n\n\nCharacteristics of an ideal coach\nHow a good coach is described\n7 masterful coaching personality traits\nMyths and realities\nSeven communication principles for coaching\nGather good information with EARS\nGood habits of effective listeners\nLeadership coaching styles: What kind of a coach are you?\n\n\n\n\n\n\n\nPersuading others with tact and diplomacy\n\n\n\nDefinition of ‘Persuasion’\nPersuasion strategies: Credibility\, Logical Reasoning and Emotional appeal\nImproving your persuasive skills\nPersuasive skills in formal presentations\nPersuasion versus negotiation\nThe art of persuasion: thirty proven tips and techniques\n\n\n\nTransforming others with influence and inspiration\n\n\n\nTransformational leadership defined\nTransformational leadership and charisma\nA model of transformational leadership\nTransformational leadership factors\nTransactional leadership factors\nOther transformational perspectives\nHow does the transformational approach to leadership work\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm Email		\n			Line Course Number\n			\n		\n		Phone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/managing-self-and-leading-others-short-course/2026-09-15/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Leadership and Management
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/333333-saBFkg.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260915
DTEND;VALUE=DATE:20260920
DTSTAMP:20251014T095728Z
CREATED:20241001T220000Z
LAST-MODIFIED:20251014T095728Z
UID:10051520-1789430400-1789862399@basatraining.com
SUMMARY:Road to Great Management: The Road Ahead
DESCRIPTION:Road to Great Management: The Road Ahead\nWhy Attend\nWhat really distinguishes a good organization from a great one is its performance in tough times. Great organizations maintain a growth pattern even when the economy is down\, competition is fierce\, and the market is slow. Studies of great and not-so-great organizations have allowed us to identify the attributes of the great ones. These attributes revolve mainly around leadership\, organizational culture\, strategic choices\, adaptability\, and people attitude. Join us in this truth-revealing workshop to be able to lead your organization along the path of greatness. \n\nCourse Methodology\nThis is a course rich with new ideas\, concepts\, and practical skills. It uses a combination of effective techniques that participants will enjoy and appreciate. The adopted techniques will include the following: \n\nShort lecturettes\nCase studies\nTeam exercises\nReal life stories\nDiscussions\nVideo films\n\n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nAssess the attributes of greatness within organizations\nAdopt the leadership behaviors of humility and dedication\nBalance strategic choices with people choices\nFace any unpleasant organizational fact with faith of success\nPromote a culture of discipline and technological agility suitable across different employee generations\n\n\n\nTarget Audience\n\nSenior managers\nMiddle managers\nSection heads\n\n\n\nTarget Competencies\n\nLeadership\nStrategic thinking\nTalent management\nAdaptability\nOrganizational culture\n\nOutline\n\n\nIntroduction\n\n\n\nThe indicators of a great company\nThe greatness principles\nThe enemies of greatness\nThe choice of greatness\nThe transformation from good to great – a bamboo syndrome\nCase studies of some great companies (and why they aren’t great anymore)\n\n\n\nLeadership in great companies\n\n\n\nLevel 5 leadership pyramid\nHumility – the X factor of great leadership\nThe will beyond your will\nDifference between Level 4 and Level 5 Leaders\nFinding your leadership WHY\nThe window and the mirror analogy\nThe multiplicative impact of great leaders\nSome of the best CEOs of the world\nAssessing your organization’s leadership\n\n\n\nStrategic choices and people choices\n\n\n\nHiring only the right people\nThe cost of bad hires\nThe clean-up: how to deal with not-so-great employees\nThe character and abilities of the ‘right’ people\nHiring for a cultural fit\nWhat comes first: the people or the path\nThe Google model – recruitment vs. training\n\n\n\n\n\n\n\nTruthful leadership\n\n\n\nThe courage to face bad news\nA culture of integrity and transparency\nTo whom you should listen and where you should seek information\nThe faith vs. facts paradox\nData-driven leadership\nDemotivating the right people\nThe three dimensions of great organizations and great people\n\nPassion\nTalent\nMoney\n\n\nThe greatness council\n\nWho are the greatness council members\nThe role of the greatness council\n\n\n\n\n\nDiscipline and technological agility\n\n\n\nThe definition of organizational discipline\nBalancing discipline with intrapreneurship spirit\nThe good-to-great matrix of organizational discipline\nThe disciplined freedom – developing a ‘stop doing’ list\nCareful selection of the right technology\nAvoiding the technology trap\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubai		\n			Phone Line Number\n			\n		\n		Additional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/road-to-great-management-the-road-ahead/2026-09-15/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Leadership and Management
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/kobu-agency-kI1iR7l55FM-unsplash.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260920
DTEND;VALUE=DATE:20260925
DTSTAMP:20260202T092020Z
CREATED:20241001T220000Z
LAST-MODIFIED:20260202T092020Z
UID:10043749-1789862400-1790294399@basatraining.com
SUMMARY:Corporate Governance and Organizational Leadership
DESCRIPTION:Corporate Governance and Organizational Leadership\nWhy Attend\nOrganizational success depends heavily on the leadership in place. Leadership has a say in everything that goes on in the organization. Organizational attitude and behavior\, work environment\, conflict management\, organizational structure\, power and politics\, culture and many other organizational aspects are all affected by the actions of leadership. This course looks at leadership from that perspective and provides participants with the opportunity to acquire an understanding of how leadership shapes and affects organizational outcomes. \n\nCourse Methodology\nThis course uses a mix of interactive approaches from roundtable discussions concerning different business cases to challenging arguments around the role of leadership when it comes to motivation\, empowerment\, culture\, conflict management and a lot more. The course also leverages videos from leading speakers on the topic\, as well as individual assessments to evaluate personal leaderships and competencies. \nCourse Objectives\n\n\nBy the end of the course\, participants will be able to: \n\nDefine leadership from an organizational context\nDevelop an in-depth strong understanding of organizational motivation in the workplace\nFormulate an internal and external strategy behind organizational communication\nGenerate a plan for high performance teams to deliver peak organizational results\nRecognize the importance of leadership in sustaining an engaged organizational culture\n\nTarget Audience\n\n\nThis course is designed for current business leaders who are keen on improving their leadership skills. The course also caters for aspiring leaders\, department heads\, senior managers\, and team leaders who are interested in developing their leadership skills from an organizational point of view and in preparation for bigger leadership roles. \nTarget Competencies\n\n\n\nOrganizational leadership\nOrganizational behavior\nDesigning an engaged working environment\nOrganizational Motivation\nManaging groups and teams\nOrganizational communication\nBuilding engaged organizational cultures\n\nOutline\n\n\nLeadership and organizational behavior\n\n\n\nDefining organizational leadership\nUnderstanding organizational behavior\nTrends and changes\nPeople at work: individual differences and perceptions\n\nIndividual differences: values and personality\nThe power of perception\nAttitudes and behaviors\nThe four foundations for a happy workplace\n\n\nOrganizational leadership and ethical standards\nLeadership success measures\n\n\n\nLeadership and organizational motivation\n\n\n\nOrganizational motivation – from theory to practice\nLeading towards a motivated work environment\n\nMotivation through job design & goal setting\nPerformance appraisals\nMotivation through performance incentives\n\n\nMotivation success measures\n\n\n\nLeadership and organizational communication\n\n\n\nDefining organizational communication\nThe strategy behind organizational communication\n\nInternal strategy\nExternal strategy\n\n\nBarriers to organizational communication\nOvercoming those barriers\nCommunication success measures\n\n\n\n\n\n\n\nLeadership and organizational teams\n\n\n\nThe individual contributor versus the team player\nHigh performing organizational teams\nCharacteristics of high-performance teams\nLeading teams within an organization\n\nBehavioral approaches to team leadership\nThe role of the context\nContemporary approaches to team leadership\nPower within a team\nPolitics within a team\n\n\nPerformance success measures\n\n\n\nLeadership and organizational culture\n\n\n\nThe power of organizational culture\nCharacteristics of an engaged organizational culture\nBuilding an organizational culture\nSustaining the right organizational culture\nCulture success measures\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)		\n			Information of Additional\n			\n		\n		Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/corporate-governance-and-organizational-leadership/2026-09-20/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Leadership and Management
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/1212-scaled-1-2fKgD9-2048x854-1.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260922
DTEND;VALUE=DATE:20260927
DTSTAMP:20260202T124018Z
CREATED:20241001T220000Z
LAST-MODIFIED:20260202T124018Z
UID:10048752-1790035200-1790467199@basatraining.com
SUMMARY:Power in Leadership: 9 Types for Effective Leadership
DESCRIPTION:Power in Leadership: 9 Types for Effective Leadership\nWhy Attend\nThe course addresses the perennial differences between management and leadership. It aims at providing participants with an overview of emotional intelligence and examines some major leadership theories and approaches with emphasis on situational leadership. The course also addresses the role of the leader as delegator and change agent. \n\nCourse Methodology\nThe course features the use of group activities\, psychometrics and team exercises. Case studies followed by group debriefs are also used. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nDistinguish between management and leadership\nIdentify their strengths and leadership styles through self-assessments\nExamine various leadership theories with emphasis on situational leadership\nDescribe the major competencies of Emotional Intelligence (EI)\nDefine the role of the leader as delegator and change agent\n\n\n\nTarget Audience\nIndividuals in middle and senior corporate positions who wish to better understand themselves in order to improve their leadership skills.  Also\, all other employees whose responsibilities require delegation\, leading and managing change will benefit from this course. \n\n\nTarget Competencies\n\nSelf-awareness\nLeading and managing people\nInfluencing others\nManaging change\nDelegating\nEmotional intelligence\n\nOutline\n\n\nLeaders not managers\n\n\n\nDefinitions\, similarities and differences\n\nSome classical differences\nModern day differences\n\n\nMyths about leadership\nPractices of exemplary leaders\n\nChallenge the process\nInspire a vision\nModel the way\nEnable others to act\nEncourage the heart\n\n\nThe perennial question: nature or nurture\nThe ten truths about leadership\n\n\n\nPersonal style and leadership qualities\n\n\n\nSelf-assessment\n\nAdministration and scoring\n\n\nLinking style with leadership qualities\nCharacteristics of admired leaders\n\n\n\nThe leadership journey and situational leadership\n\n\n\nReview of major theories\n\nTrait theories\nBehavioral theories\n\n\nThe leadership grid\nSituational leadership: theory and simulation\n\nSituation’s maturity level\nLevels of development\n\n\nMaturity levels and leadership styles\nOverview of the Meirc research (2010):\n\nMajor findings about 300+ successful leaders from 120+ organizations in 12 Arab countries\n\n\n\n\n\n\n\n\n\nThe emotionally intelligent leader\n\n\n\nAn overview of EI\nIntrapersonal and interpersonal intelligence\nEmotional Quotient (EQ) versus Intelligence Quotient (IQ)\nThe EI competency framework\nThe 18 EI competencies in practice\n\nBrainstorming real life examples\n\n\n\n\n\nLeadership\, delegation and empowerment\n\n\n\nDelegation: definition\, objectives and rules\nDelegation levels\nWhy delegation is not popular\nGuidelines for delegation\nDecision making styles in the Gulf\nEmpowerment: definition\nTen ways to empower employees\nIs your organization ready for empowerment?\n\n\n\nThe leader as change catalyst\n\n\n\nThe nature of change\nKotter’s eight step change process model\nUnderstanding and dealing with resistance to change\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *Address		\n			Number Participants of\n			\n		\n		Address Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participantsAdditional Participants detailsSubmit
URL:https://basatraining.com/course/power-in-leadership-9-types-for-effective-leadership/2026-09-22/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Leadership and Management
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2025/07/aaaaa-IzwOhG.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20260928
DTEND;VALUE=DATE:20261003
DTSTAMP:20260831T130833Z
CREATED:20260801T220000Z
LAST-MODIFIED:20260831T130833Z
UID:10071974-1790553600-1790985599@basatraining.com
SUMMARY:Emotional Intelligence: Developing People skill
DESCRIPTION:Emotional Intelligence\nWhy Attend\nThe performance of individuals is important as it determines the individuals’ success and the survival of the organization. In this course we will provide participants with the means to improve their performance levels through the competency that\, more than any other\, impacts everything one says and does. Emotional intelligence (EI) is that competency and it has been proven to be an important predictor of performance in the workplace\, a strong driver of leadership and a main force behind personal and organizational excellence. Participants to this course will explore and apply strategies that focus their energies and help them connect constructively with customers and colleagues for a more engaged and performing work environment. \n\nCourse Methodology\nThe course features the use of interactive exercises\, a variety of activities and roleplays focused on the development of EI. This course builds on the use of psychometrics that help participants identify their emotional intelligence abilities. \n\n\nCourse Objectives\nBy the end of the course\, participants will be able to: \n\nExplain the link between EI and performance\nIdentify their personal and social competence scores\nDevelop their ‘personal competence’ to optimize professional success\nDevelop their ‘social competence’ to optimize organizational success\nApply the EI blueprint for continuous improvement\n\n\n\n\nTarget Audience\nIndividuals\, business professionals\, and managers/project managers\, who want to enhance their personal\, professional\, and organizational performance for a successful life. \n\n\nTarget Competencies\n\nEmpathy\nTeamwork\nCustomer service\nAnger management\nStress tolerance\nChange tolerance\nSelf-awareness\nSocial-awareness\nFlexibility\nAssertiveness\n\nOutline\n\n\nEmotional intelligence is linked to performance\n\n\n\nThe ROI of developing emotional intelligence\nEffective EI skills predict leadership excellence\nEmotional Intelligence predicts successful individual performance\nIt also predicts successful organizational performance\nUsed as  a key differentiator for your personal brand\nEI is a key differentiator for your organizational environment\nEI assessment and EQ score\n\n\n\nEmotional Intelligence: The personal competence\n\n\n\nEmotional intelligence\, IQ\, and personality\n\nEQ\nIQ\nPersonality\n\n\nThe bedrock of EI: Self-awareness\nWhen emotions hijack our ability to reason\n\nThe emotional brain\nThe rational brain\n\n\nPersonal competence: What I see\n\nAccurately perceiving my emotions\nStaying aware of my emotions as they happen\n\n\nPersonal competence: What I do\n\nUsing awareness of my emotions to stay flexible\nUsing awareness of my emotions to positively direct my behavior\n\n\n\n\n\nEmotional Intelligence: The social competence\n\n\n\nSocial competence: What I see\n\nAccurately picking up on emotions in other people\nUnderstanding what is really going on\n\n\nFocusing on understanding rather than judging\nAvoiding triggering emotional hijacks in others\n\nUsing questions\nAvoiding statements\n\n\nSocial competence: What I do\n\nUsing awareness of my emotions to manage interactions successfully\nUsing awareness of others’ emotions to manage interactions successfully\n\n\n\n\n\n\n\n\n\nPersonal Competence Management\n\n\n\nSelf-awareness strategies\n\nQuit treating my feelings as good or bad\nObserving the ripple effect from my emotions\nLeaning into my discomfort\nFeeling my emotions physically\nKnowing who and what pushes my buttons\nWatching myself like a hawk\nVisiting my values\nSeeking feedback\n\n\nSelf-management strategies\n\nBreathing right\nCreating an emotion list versus a reason list\nMaking my goals public\nCounting to ten\nSleeping on it\nSmiling and laughing more\nTaking control of my self-talk\nCleaning up my sleep hygiene\nIncluding a mental recharge in my schedule\n\n\n\n\n\nSocial Competence Management\n\n\n\nSocial awareness strategies\n\nGreeting people by name\nWatching body language\nMaking timing everything\nDeveloping a back-pocket question\nNot taking notes at meetings\nWatching EQ at the movies\nPracticing the art of listening\nStepping into their shoes\nSeeking the whole picture\nCatching the mood of the room\n\n\n\n\n\nRelationship management strategies\n\n\n\n\n\nBeing open and curious\nAvoiding giving mixed signals\nTaking feedback well\nBuilding trust\nHaving an “Open-door” policy\nOnly getting mad on purpose\nAcknowledging the other person’s feelings\nExplaining my decisions\, not just make them\nMaking my feedback direct and constructive\nAligning my intention with my impact\nOffering a “Fix-it” statement during a broken conversation\n\n\n\n\n\nEvent Coordinated by BASA Training \nYou can also visit our Online Courses Website Excel Elearning \nYou can also get an affordable ebook on ebooksnest.com \n\n\n\n\n\nRegistration Form\nPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Applicant Details *FirstLastEmail *EmailConfirm EmailPhone Number *Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity ManagementSelect the correct course category (typically found below in the course details)Course Name *Course VenuePretoria\, South AfricaDurban\, South AfricaCape Town\, South AfricaKigali\, RwandaHarare\, ZimbabweDubaiAdditional InformationOrganization Name *AddressAddress Line 2 *FirstLastAddress Line 3 *FirstLastOrganization Contact DetailsFirstLastNumber of Participants from organization\n\n\n\n	Participants: 1\nUse the slider to chose whether you want to register only 1 or 10 participants		\n			Line Organization Number\n			\n		\n		Additional Participants detailsSubmit
URL:https://basatraining.com/course/emotional-intelligence-developing-people-skill-2/2026-09-28/
LOCATION:Pretoria\, 484 Hilda St\, Hatfield\, Pretoria\, Gauteng\, 0083\, South Africa
CATEGORIES:Leadership and Management
ATTACH;FMTTYPE=image/jpeg:https://basatraining.com/wp-content/uploads/2024/10/43544-Mv4pN6.jpg
ORGANIZER;CN="BASA":MAILTO:info@basatraining.com
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