Human Resource Metrics & workforce analytics
HR Metrics & workforce analytics
Course Overview
This 10-day training course in HR Metrics & Workforce Analytics equips participants with the mindset, tools, and confidence to build and sustain an evidence-based approach to human resource management. You’ll learn how to collect, interpret, and apply workforce data to guide business decisions and improve organizational performance.
Throughout the course, you’ll develop your ability to think critically about HR data, interpret human capital trends, solve workplace challenges, and evaluate solutions using reliable metrics and analytics techniques.
Why Attend
Each session strengthens your ability to define, measure, and track HR metrics that align with strategic business goals. For many HR professionals, adopting an evidence-based approach represents a major shift—but one that transforms HR into a true business partner and strategic leader.
This course will help you:
• Understand HR’s role in driving corporate strategy
• Apply problem-solving and decision-making frameworks
• Use technology to improve workforce analysis
• Manage organizational change effectively
• Leverage data for better people management
Course features:
• The HR’s role in corporate strategy
• Problem analysis, understanding and decision-making
• Technological advances in workforce analytics
• Successful change management
• Using data for improved people management
ABOUT BASA
BASA Training & Consulting delivers executive learning and development programs that build capacity and strengthen organizations. We work closely with our partners to design customized solutions that address challenges at individual, organizational, and systemic levels—ensuring sustainable impact and measurable change.
WHO SHOULD ATTEND?
The course is ideal for professionals who want to strengthen the strategic role of HR in their organizations, including:
• HR practitioners and business partners aiming to use data more effectively
• Staff responsible for gathering or analyzing HR data for strategy development
• Senior managers who need to apply HR metrics in organizational transformation
COURSE OBJECTIVES
By the end, participants will be able to:
• Understand how analytics influence employee behavior and performance
• Conduct comprehensive HR data assessments
• Make evidence-based decisions rather than relying on opinion
• Define the principles of effective organizational change
• Apply tools that improve workforce and business performance
METHODOLOGY
Using proven adult learning techniques that ensure understanding, engagement, and retention. Sessions include interactive lectures, case studies, videos, group work, and problem-solving activities.
Participants will have time each day to reflect on key lessons, share experiences, and develop action plans to apply new insights in their own workplaces.
COURSE OUTLINE
Day 1: Introduction to HR Analytics and Strategic Alignment
• Understanding evidence-based HR practices
• From data to insight: building analytical capability
• The difference between HR analytics and traditional personnel management
• HR’s contribution to business strategy and performance
Day 2: Fundamentals of HR Metrics
• Types of HR data: quantitative and qualitative
• Problem analysis and models of decision-making
• Measuring efficiency, effectiveness, and impact
• Data capture, benchmarking, and self-assessment methods
Day 3: Technology and Workforce Analytics Tools
• Advances in HR technology and analytics software
• Using dashboards and visualization tools
• Electronic workforce surveillance and predictive analytics
• Integrating data systems for smarter insights
Day 4: Interpreting and Applying HR Data
• Building a balanced HR scorecard
• Translating data into strategic decisions
• Using analytics in talent acquisition and retention
• Practical exercise: interpreting HR dashboards
Day 5: Workforce Planning and Talent Management
• Human resource planning and forecasting
• Recruitment and onboarding analytics
• Succession planning and leadership pipelines
• Training needs and skills gap analysis
Day 6: Linking HR Analytics to Organizational Performance
• Connecting HR metrics to key performance indicators (KPIs)
• Evaluating productivity, engagement, and retention data
• Assessing the ROI of HR initiatives
• Workshop: designing a metrics-based performance review
Day 7: Managing Change Through Analytics
• Understanding culture and its impact on data-driven change
• Drivers and barriers to organizational transformation
• Overcoming resistance and creating engagement
• Case study: analytics-driven change success stories
Day 8: Decision-Making and Strategic Reporting
• Presenting data to executives and stakeholders
• Building persuasive reports and visual dashboards
• Turning insights into actionable business strategies
• Exercise: creating an executive HR analytics presentation
Day 9: Building a Data-Driven HR Culture
• Encouraging data literacy across HR teams
• Integrating analytics into daily HR operations
• Ethics and confidentiality in workforce analytics
• Group discussion: creating buy-in for analytics adoption
Day 10: Capstone Project and Final Review
• Case study: applying HR analytics to solve a business challenge
• Group presentation and peer feedback
• Reflection on learning and implementation planning
• Certificate ceremony and closing remarks
Event Coordinated by BASA Training
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