HEALTH INFORMATION MANAGEMENT (HIM)
November 2 - November 13
$3250
Health information management
Overview
Health Information Management (HIM) is a critical discipline that ensures accuracy, integrity, accessibility and confidentiality of health data. This intensive 10-day course equips health information professionals, clinical administrators and IT-enabled managers with the knowledge, tools and methodologies to manage health data effectively across the care continuum.
Participants will explore data governance, coding systems, health information systems (HIS), data quality, privacy as well as security, analytics, and compliance with national and international standards. Through a mix of instructor-led sessions, hands-on activities, case studies and practical exercises, attendees will learn how to design, implement and evaluate HIM processes that support high-quality patient care, operational efficiency and strategic decision-making.
Who Should Attend?
- Health information managers, HIM professionals, medical records staff and health records officers
- Clinical administrators and practice managers responsible for data management
- Health IT professionals involved in HIS implementation and maintenance
- Data analysts and quality improvement specialists in healthcare settings
- Department heads and supervisors seeking to improve data governance and reporting
- Officers and managers in public, private, and NGO health sectors
- Professionals pursuing career advancement in health information management and health analytics
Course Objectives
By the end of this training course, participants will be able to:
- Explain the core concepts and importance of health information management within modern healthcare systems
- Apply data governance principles, including data quality frameworks, metadata management, and data stewardship
- Describe and implement appropriate coding and classification systems
- Design and manage health information systems (HIS) to support accurate data capture, storage, retrieval, and interoperability
- Ensure data privacy, security, and compliance with relevant laws and regulations
- Demonstrate proficiency in health data analytics, reporting, and the use of indicators for quality improvement
- Develop and monitor data quality metrics, audits, and error-tracking processes
- Lead data governance initiatives, risk assessments, and change management for HIM projects
- Create and implement policies and standard operating procedures (SOPs) for HIM activities
Benefits to participant
- Enhanced knowledge of health data concepts, standards, and best practices
- Improved competency in data quality management and issue resolution
- Practical skills in HIS selection, configuration, and optimization
- Ability to produce accurate, timely, and meaningful health reports for decision-making
- Greater confidence in data privacy, security, and regulatory compliance
- Networking opportunities with peers, instructors, and potential employers
- A portfolio of applicable HIM skills and a record of achievement to support career progression
Benefits to Organization
- Stronger data governance and improved data quality across departments
- More reliable metrics for clinical outcomes, throughput, and performance management
- Enhanced compliance with data protection laws and industry standards
- Improved interoperability and data sharing capabilities with partners and HIS vendors
- Accelerated implementation of HIM projects and successful change adoption
- Better decision support for budgeting, planning, and strategic initiatives
- Reduced risk of data breaches or privacy violations through trained personnel
- Increased staff engagement and professional development, contributing to retention
Methodology
- Expert-led sessions with real-world examples and industry insights
- Hands-on workshops and practical exercises using sample datasets and HIS tools
- Case studies spanning public, private, and NGO healthcare environments
- Group discussions, role-plays, and simulations to reinforce decision-making and governance
- Structured lab sessions on data extraction, cleaning, coding, and reporting
- Evaluation and feedback loops to tailor ongoing learning
Course Outline
Day 1: Introduction to Health Information Management
- HIM scope, history, and role in modern healthcare
- Overview of regulatory and ethical considerations
- Health data lifecycle and responsibilities
Day 2: Data Governance and Data Quality
- Governance of data frameworks, data stewardship and data ownership
- Quality dimensions of data (accuracy, completeness, timeliness, consistency)
- Data quality assessment techniques and tools
Day 3: Health Data Standards and Coding Systems
- Classification and coding concepts (ICD-10/11, CPT/HCPCS, SNOMED CT)
- Documentation standards and clinical terminology
- Practical coding exercises and data mapping challenge
Day 4: Health Information Systems (HIS) and Interoperability
- HIS components (electronic medical records, registries, reporting systems)
- Data exchange standards and interoperability (HL7, FHIR basics)
- System selection criteria and vendor considerations
Day 5: Data Privacy, Security, and Compliance
- Privacy laws and ethical handling of patient information
- Security controls, access governance, and breach response
- POIA/GDPR-equivalent considerations and regional compliance
Day 6: Data Extraction, Cleaning, and Management
- Data extraction techniques from HIS
- Cleaning, Normalising and Validating data
- Master data management and metadata concepts
Day 7: Health Data Analytics and Reporting
- Basic analytics concepts, KPI development, and dashboards
- Statistical methods for health data (descriptive analytics)
- Reporting tools, data visualization, and interpretation for decision-makers
Day 8: Quality Improvement and Patient Safety Metrics
- Building quality indicators and performance measures
- Use of data to drive quality improvement initiatives
- Audit planning, sampling, and error-tracking cycles
Day 9: HIM Leadership, Change Management, and Policy Development
- Leading HIM projects and governance councils
- Policy development, SOPs, and standard workflows
- Change management strategies and stakeholder engagement
Day 10: Project and Assessment
- Hands-on project applying HIM concepts to a real or simulated health setting
- Presentations to a review panel
- Final assessment and feedback
- Next steps: certifications, career pathways, and continued learning
Assessment and certification
- Formative assessments: quizzes, in-session exercises, and labs
- Summative assessment: project and final exam
- Certification awarded by BASA Training upon successful completion
- Optional: guidance on professional certifications in HIM (e.g., CHIM, AHIMA/CAHIIM credentials where applicable)
Event Coordinated by BASA Training
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