DIGITAL FINANCIAL SERVICES

OVERVIEW

Digital finance offers a transformational solution for financial inclusion. Powered by the mobile phone, new data and technological innovations, it has become affordable and convenient for unbanked customers to access and use formal banking services.

While new technological developments and financial players bring tremendous opportunities, the emerging landscape is also becoming more complex and is putting increasing pressure on traditional providers to go digital.

In this course you will learn about the emerging digital landscape as well as the new market participants and products that have disrupted the market. By taking the course, you will be enabled to successfully deploy digital technologies in your institution and leverage digital financial services (DFS) in your target markets

WHO SHOULD ATTEND?

Microfinance practitioners, MFI managers, consultants, donors, MNO’s, Retail and SME banks, FinTech’s, Regulators and supervisors.

COURSE OBJECTIVES

Upon successful completion of this course, participants will have profound knowledge and practical skills around the following topics:

• Understanding the history of financial services to reflect on today´s landscape to better understand future scenarios for financial services
• Key technologies driving digital finance and financial inclusion
• Profound knowledge on the digital finance ecosystem and it´s key stakeholders
• Key product and innovation areas in digital finance

• Success factors and business models in digital finance

• Importance and latest models of regulation and supervision
• Principles and key trends in risk management around digital financial services
• Strategic Management of services and business models

• Rapid design and launch of new customer centric products and

Outline

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Course Type *--- Select Choice ---CertificationsAccounting and FinanceAdministrationAuditing and GovernanceBankingBusiness Continuity and Crisis ManagementCommunication and Writing SkillsConferenceCustomer ServiceData Analytics and Artificial IntelligenceData Management and Business IntelligenceDigital Innovation and TransformationGovernment and Public SectorHuman Resources and TrainingInsurance and Financial ServicesInterpersonal Skills and Self DevelopmentIT Management and Cyber SecurityLeadership and ManagementManagementPlanning and Strategy ManagementProject ManagementPublic RelationsQuality and ProductivityRisk and ComplianceSafety and EnvironmentSecurity Management

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• Pretoria, South Africa
• Durban, South Africa
• Cape Town, South Africa
• Kigali, Rwanda
• Harare, Zimbabwe
• Dubai

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