AI & AUTOMATION FOR HEALTHCARE LEADERS (NON-CLINICAL)
AI & Automation Awareness for Healthcare Leaders (Non-Clinical)
OVERVIEW
AI and automation are increasingly used across healthcare operations, service delivery, and administration. This non-clinical course equips leaders with the knowledge to evaluate opportunities, risks, governance requirements, and responsible implementation. Participants learn practical decision-making criteria, ethical considerations, and change leadership approaches that ensure technology adoption supports service quality, efficiency, and trust.
METHODOLOGY
The ISO 17025 & LIMS Training Course combines expert instruction, interactive learning, and practical exercises. Given the technical nature of the content, the course integrates ISO 17025 requirements with LIMS implementation strategies, blending theory with hands-on applications.
Through case studies, group discussions and scenario-based exercises, participants will learn to apply the course material to real-world situations. Mentoring and group feedback will reinforce knowledge retention, while practical simulations ensure participants can confidently apply their skills in the workplace.
- Interactive Learning: Engage with case studies/discussions
- Applied Practice: Consolidate knowledge trough role-play.
- Group Feedback: Receive mentoring and peer feedback throughout the course.
ABOUT BASA
BASA is poised to deliver executive learning and development courses to our partners for capacity building and organizational development. At BASA, we work with our partners through a wide range of capacity development choices, tailored to the needs of our partners and targeting different levels of change at individual, organizational, systems and environmental levels.
WHO SHOULD ATTEND?
- Healthcare Administrators
- Policy Makers in Healthcare
- IT Managers in healthcare
- Business Development Executives
COURSE OBJECTIVES
By the end of this training course, participants will be able to:
- Understand AI and automation fundamentals for healthcare operations
- Identify non-clinical AI use cases with measurable value
- Evaluate risks, limitations, and governance requirements
- Apply ethical and responsible adoption principles
- Plan adoption with change management and workforce readiness
- Monitor outcomes and performance of AI-enabled processes
Course Outline
Determination of Course Goals & Introduction to ISO 17025 Requirements
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- ISO 17025 contents
- Organization – Responsibilities
- Introduction to control of documents & records – Use of LIMS for managing records
- Requests for tenders
- Suppliers/Subcontractors – Detailed record keeping through LIMS
- LIMS design – Basic considerations
Service to the Customer & Internal Audits as a Tool for Quality Assurance
- Service to the customer – Complaints
- Control of non-conforming work/testing
- Corrective/Preventive actions – Implementation & Monitoring of corrective actions
- Record control
- Internal auditing as a tool for addressing complaints & implementing a proactive strategy
- Management review
Technical Requirements – Personnel and Test Method Development
- Technical records – LIMS as a unique traceability tool
- Personnel (scientific, technical, administrative)
- Accommodation & Environmental conditions
- Test methods & Method validation. Estimation of uncertainty of measurement
- Selection of methods – Laboratory-developed methods, non-standard methods
- Control of data for all above topics – Use of LIMS as a data recording tool
Technical Requirements – Equipment and Quality Assurance
- Measurement traceability through LIMS
- Equipment – Measurement traceability, Reference standards & Reference materials
- Sampling – Handling of test items & The role of LIMS as the first link in the sample traceability chain (from sample login to issue of Test Certificate)
- In-house testing & subcontracted analysis. Issuing of relevant working forms using the LIMS
- Quality Assurance (QA) of test results & Ways of reporting the test results – The LIMS contribution to assuring traceability of QA and Analytical data
Technical Requirements – Test Reports, Implementation of LIMS & Accreditation Requirements
- Format of Test Certificates & Amendments of Test Certificates – Use of LIMS for issuing Test Certificates and keeping track of changes
- Opinions & Interpretations (O&I’s) on Test Certificates
- Electronic transmission of results – LIMS contribution to assist in speedy, targeted and foolproof delivery of results
- Preparation & Application for accreditation
- Role playing – Internal/External audits exercise
Event Coordinated by BASA Training
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